Mercure London Heathrow Airport, Hillingdon ➤ Reviews, Rooms & Prices 2026

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Mercure London Heathrow Airport Hillingdon Exterior photo

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Key details

About the Hotel

Shepiston Lane Hayes Middlesex, Hillingdon, United Kingdom, UB3 1LP

Near Stockley Road Lake

Guest rating

6.0

/10

3.0

2.9

Loved by Mercure London Heathrow Airport guests

Comfortable bed
Generously sized family room
Friendly staff
Delicious food

"The hotel is situated just far enough away that we never noticed any noise from planes taking off or landing"

Iain H from United Kingdom

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"The family room was very generously sized and equipped, and we were very comfortable."

Ruth B

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"Restaurant food and drink was delicious and the staff attentive and helpful..also resonably priced."

Ian Rolfe from Australia

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Amenities

The hotel offers a restaurant and bar, serving a variety of meals and beverages. Guests can relax in a lounge area designed for both leisure and business discussions. An on-site fitness center is available for maintaining workout routines while traveling.

Rooms

Mercure London Heathrow Airport has 184 well-appointed rooms, including superior and privilege options. Each room is equipped with a flat-screen TV and an en-suite bathroom. Selected rooms provide added amenities such as bathrobes and complimentary drinks.

Location

Located just a short drive from Heathrow Airport, the hotel provides convenient access to local transportation options. The property is also within easy reach of popular attractions such as Windsor Castle and Kew Gardens. A complimentary shuttle service to the airport enhances travel convenience for guests.

Dining

The hotel features an on-site restaurant that offers a diverse selection of British and international cuisine. Guests can enjoy a full English breakfast as well as a varied dinner menu. The bar serves light snacks and a wide range of drinks throughout the day.

Business Facilities

Business travelers can take advantage of the nine meeting rooms equipped with Wi-Fi and audio-visual equipment. The hotel provides dedicated support for organizing events and conferences. A business corner is also available for quick tasks and printing needs.

Highlights

Location: Short drive from Heathrow Airport

Rooms: 184 well-appointed rooms

Dining: On-site restaurant with British cuisine

Business: Nine meeting rooms available

“This hotel seems geared towards those needing convenient access to Heathrow, with business and family travelers in mind. The meeting rooms and airport shuttle are definite assets. However, I noted some concerning issues with room maintenance and responsiveness that potential guests should consider.”

Anna BlackEditor-in-Chief at Tohotel

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Highlights from guests

Sports & FitnessGym Fantastic!

The gym was perfect after a long flight. I enjoyed the cold beer available after my workout, it was very welcome.

Rajesh from India

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Guest ParkingEasy Parking

There was free parking, and plenty of spaces available for all the guests, which was ideal for visiting Legoland.

Emily Carter from United Kingdom

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DiningLamb Supreme

The lamb shanks were fabulous! It was one of the best meals I've had in a long time. Highly recommended.

David from Canada

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BathroomExcellent Shower

The bathroom had an excellent shower, which made the stay feel luxurious. It was a very powerful shower.

Sarah L. from Australia

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Price and Room Availability Calendar

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Facilities

Mercure London Heathrow Airport offers amenities for your comfortable stay and unforgettable experiences

General

Non-smoking property
Free internet access
Parking
Safe deposit box
24-hour reception
Rooms/ Facilities for disabled
Wheelchair access
Lift
Currency exchange
ATM/Cash machine

Sports & Fitness

Fitness centre
Golf course

Guest Parking

Refrigerator

Services

Shuttle service
24-hour room service
Car hire
Laundry

Dining

Restaurant
Bar/ Lounge area

Business

Business centre
Meeting/ Banquet facilities

Children

Game room

Room features

Air conditioning
In-room safe
Mini-bar
Tea and coffee facilities
Ironing facilities

Bathroom

Hair dryer
Free toiletries

Self-catering

Refrigerator

Media

Flat-screen TV
Cable/ Satellite television
AM/FM alarm clock

Room decor

Carpeted floor

Dining Onsite

At the Mercure London Heathrow Airport, Borders restaurant offers a delightful exploration of international flavors with a menu that appeals to both hearty appetites and lighter preferences. Guests can indulge in diverse dishes while enjoying the comfort of a vibrant dining atmosphere, perfect for unwinding after a long journey.

Mercure London Heathrow Airport Hillingdon Restaurant photo

Borders

International

Ambiance

A modern, open-plan restaurant with an inviting atmosphere, featuring outdoor dining options for those who prefer al fresco meals.

Key Offerings

The menu highlights comforting favorites like bangers and mash, roasted butternut risotto, and aromatic chicken korma, with dishes priced between £12 and £15. Guests can also relax with a cocktail from the bar, capping off their dining experience beautifully.

Reservation

Breakfast and dinner; specific hours may vary.

Mercure London Heathrow Airport Location

Shepiston Lane Hayes Middlesex, Hillingdon, United Kingdom, UB3 1LP

Map view

Shepiston Lane Hayes Middlesex, Hillingdon, United Kingdom, UB3 1LP

City landmarks

Museum

London Motor Museum

4300 ft

Church

Harlington Baptist Church

3100 ft

Landmark

Cranford Park

1.3 mi

Landmark

Christ Church

3400 ft

Church

Church of St Peter and St Paul

3600 ft

Landmark

Parish Church of St Peter and St Paul Harlington

3600 ft

Landmark

Cranford Country Park

2.8 mi

Church

Church Of St Dunstan

3800 ft

Landmark

Former Heston Aerodrome hangar

1.5 mi

Landmark

Cranford Park Bridge

4400 ft

Landmark

Church of St Anselm

4600 ft

Landmark

Buddha Lounge

3800 ft

Landmark

Minet Country Park

1.5 mi

Landmark

Hayes Central Mosque

1.2 mi

Church

The Parish Church of St. Anselm

4600 ft

Bridge

Anchor Bridge

4700 ft

Landmark

Lake Farm Country Park

1.4 mi

Landmark

The Photographic Angle

5000 ft

Landmark

Airport Bowl Heathrow

5000 ft

Landmark

Airport Bowl

5200 ft

Church

holy angels church cranford

1.2 mi

Landmark

Stockley Park

1.3 mi

Landmark

Immaculate Heart of Mary

1.0 mi

Landmark

Barra Hall Park

1.6 mi

Landmark

Imperial Ride

1.1 mi

Landmark

Heathpark Golf Club

1.1 mi

Landmark

Virtual Aviation

1.1 mi

Landmark

Principal Triangulation of Great Britain

1.3 mi

Event hall

Riverside Venue

1.9 mi

Nearby

Harlington New Church Hall

1900 ft

Restaurants

The White Hart

2700 ft

158 High Street

Explore Hillingdon

Explore Near Mercure London Heathrow

London Motor Museum

16 minutes walking

A vibrant museum showcasing classic cars, motorcycles, and memorabilia from automotive history. Guided tours available.

Cranford Park

25 minutes walking

A historical park featuring beautiful gardens, trails, and wildlife. Ideal for relaxing walks and picnics.

Hounslow Heath

10 minutes drive

A large nature reserve known for its open grasslands and stunning views. Perfect for outdoor activities and birdwatching.

Airport Bowl

20 minutes walking

An entertaining bowling alley featuring fun for families and friends. Booking ahead recommended for peak times.

Virtual Aviation

20 minutes walking

Thrilling flight simulation experiences for aviation enthusiasts. Reservations necessary due to high demand.

The White Hart

10 minutes walking

A cozy pub serving hearty British classics. Notable for its warm atmosphere and local ales. Reservations recommended.

Local Live Music Venues

15 minutes drive

Various venues hosting weekly live performances, featuring genres from jazz to rock. Family-friendly options available.

Getting around

City Centre

Hillingdon11 min · 3000 ft

Airports

London Heathrow (LHR)7 min · 2.9 mi

London City (LCY)58 min · 23.7 mi

Train

Heathrow Central Railway Station5 min · 2.0 mi

Heathrow Terminal 4 Railway Station7 min · 2.6 mi

Underground

Hatton Cross5 min · 2.0 mi

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 12 pm

Guest Parking

Private parking is possible on site at GBP 16 per day.

Internet

Wireless internet is available in public areas for free.

Breakfast

A full breakfast is served at the price of GBP14.95 per person per day.

Children & extra beds

There are no extra beds provided in a room. There are no cots provided in a room.

Pets

Pets are not allowed.

Languages

English, Spanish, Italian, Portuguese, Romanian, Polish, Hindi

Number of rooms:

184

Former name

Comfort Hotel Heathrow

Reviews and Ratings

Feedback about Mercure London Heathrow Airport from previous guests about their experience.

Review summary

Based on recent reviews

The Mercure London Heathrow Airport is conveniently located near Heathrow, with some guests noting a roughly 15-20 minute walk to Hayes train station or the nearest station, and a shuttle service is available for easy airport access. The hotel offers a 24/7 shop for essentials, including drinks. Guests generally find the rooms spacious and equipped with big TVs; however, some have mentioned seeing wear on the furniture. A modern lounge and bar area, coupled with an early breakfast starting from 6:30 AM, adds to the convenience for early flights.

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Review score

Based on 335 verified reviews

5.3/10

Guest rating

41%

Recommend

Pros

Comfy room

Convenient taxi

Helpful staff

Cons

Safety issue

Outdated hotel

based on 1314 reviews

3.5/5

justin from canada

deluxe king room

3 nights in November 2025

Reviewed:January 13, 2026

9.0/10

excellent experience close to heathrow

helpful staffconvenient shopshuttle service

I found amin and saurabh to be particularly helpful during my check-in. the reception staff was very cute, and the hotel has a convenient 24/7 shop. it sells all the essentials i needed, including drinks. i would recommend this place. It is very close to the airport and even provides a shuttle service.

Service

9/10

The staff was pleasant and quick. They promptly addressed all requests! it is evident that the team takes immense pride in the hotel and consistently aims to deliver excellent customer service experiences to every guest.

Dining

8/10

I was impressed by the breakfast options, particularly the ample choices of healthy foods. The dinner options were equally satisfying! the restaurant features a large seating area perfect for business meetings as it maintains a quiet and conducive atmosphere.

Rooms

9/10

The room i occupied was very generously sized and included a large tv with a comfortable bed. The setup greatly facilitated relaxation! the cleanliness was notable, with bedding and towels changed and tidied daily for my comfort.

Facilities

10/10

The hotel's location offers great convenience, situated a short walk from the train station. This accessibility is an advantage! i found the provision of a 24/7 shop within the premises especially convenient as it catered to all basic needs.

0 Helpful

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Christian from Germany

Business traveller

Standard Twin Room

3 nights in November 2025

Reviewed:January 11, 2026

9.0/10

Convenient Stay Near the Airport

ample spacehealthy choicesgreat service

My room included good-sized facilities and offered ample space for luggage. The breakfast buffet included many options and plenty of healthy choices. I found the team approachable. They delivered GREAT service with quick responses to questions.

I noticed the elevator was taking a long time during peak hours. ONLY one lift operates currently.

Location

9/10

The hotel provides excellent proximity to Heathrow. It is a CONVENIENT spot for travelers. Accessing transportation options for reaching terminals is relatively straightforward. The immediate surroundings are calm, assuring a peaceful stay close to the airport.

Service

10/10

I experienced very helpful service from the hotel staff. They promptly addressed my queries. The staff in the restaurant stood out. They delivered customer service at a HIGH level. This.

Facilities

8/10

The hotel offers a restaurant with big seating and a comfortable environment. A business meeting is possible in this QUIET area. Breakfast offers good food and there is a gym available.

Rooms

9/10

My room featured adequate space, and I could move around freely. The bed was comfortable. This ensured restful sleep. I found that the room's facilities met my needs.

0 Helpful

Alex from United Kingdom

Deluxe King Room

3 nights in October 2025

Reviewed:November 27, 2025

9.5/10

wonderful stay near heathrow

helpful staffconvenient shoppractical locationshuttle service

the staff was cute and helpful . the hotel features a convenient 24/7 shop for essential items and drinks. i found the location to be very practical, especially with its proximity to the airport. the hotel offers a shuttle service, simplifying transportation.

i noticed slight wear on some furniture in the room. it's a very minor detail, though.

Facilities

9/10

The hotel boasts a well-equipped fitness center that includes several cardio machines and free weights. Also there is a business center with computers and printers available for guest use. ample parking is available at the hotel.

Service

10/10

Staff members were very attentive and responsive to requests throughout my visit. the front desk provided quick and efficient check-in and check-out services, and the restaurant staff was particularly friendly. They addressed dietary needs. luggage assistance was promptly available.

0 Helpful

Lily from United Kingdom

Queen Room extra Pull-out Bed

3 nights in November 2025

Reviewed:November 27, 2025

6/10

mediocre stay near the airport

stained carpetcracked sink

The room i booked, a queen room extra pull-out bed, seemed a bit worn. the carpet had some noticeable stains. the bathroom felt dated. The sink had a crack. i had to pay extra for car parking.

0 Helpful