Is there a security deposit required when booking a stay?
22 November 2024
A security deposit of $200 is required for all Cash/EFTPOS payments. A pre-authorisation may also be applied as a security deposit on Credit/Debit card payments.
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Mercure Charlestown, Newcastle
92US$
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Key details
About the Hotel
109 Madison Drive,
Newcastle,
Australia,
2290,
New South Wales
- Near Dudley Beach
Very good
7.9
7.9
3.8
3.8
Loved by Mercure Charlestown guests
"We loved that we could park right outside our room and everything was conveniently close."
"The Madison restaurant was amazing- the food was absolutely delicious."
"The dining room is fresh and airy with a nice view over the pool."
Dining
Breakfast and Dinner Views
Breakfast allows guests to experience made-to-order dishes paired with views of the surrounding bushland and the Newcastle skyline. In the evening, the restaurant transforms with glowing city lights against lush dark greenery. This visual appeal enhances the dining experience at Madison Kitchen & Bar.
High Tea and Private Functions
The hotel offers
The Bar Experience
Room Service
Guests can opt for in-room dining to enjoy meals in the comfort of their rooms. The
Highlights
Dining: Madison Kitchen & Bar serving Modern Australian cuisine .
Events: High Tea available for groups of 20+ .
Gathering: The Bar with local and imported beverages .
Room Service: In-room dining menu options .
“This hotel stands out for its views of Newcastle, best enjoyed from the outdoor terrace. The dining experience offers a modern twist on Australian flavors, with seasonal produce taking center stage. It's a solid choice for both business and leisure, given the event spaces and proximity to Hunter Valley.”
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Select your room type
Mercure Charlestown offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Standard Room Queen 2 Single Beds
2 persons
380 sq. feet
2 Single beds
Shower
Heating
room details
Superior Room Queen Single Bed
2 persons
325 sq. feet
1 King-size bed
Shower
Heating
room details
Deluxe Queen Room
2 persons
280 sq. feet
1 King-size bed
Shower
Heating
room details
Executive King Room
2 persons
280 sq. feet
1 King-size bed
Shower
Heating
room details
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Price and Room Availability Calendar
Check availability and prices for your dates now!
Facilities
Mercure Charlestown offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Wi-Fi
- Free parking
- Express check-in/ -out
- No pets allowed
- Security
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
Guest Parking
- Electric kettle
Services
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
- Special diet menus
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Children's buffet
Spa & Leisure
- Outdoor swimming pool
- Beach umbrellas
- Sun loungers
- Sun terrace
- Garden area
Room features
- Air conditioning
- Heating
- Mini-bar
- Soundproofed rooms
- Sitting area
- Patio
- Terrace
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
Room decor
- Carpeted floor
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Dining Onsite
At Mercure Charlestown, vibrant culinary experiences await guests at Madison Kitchen + Bar and Bistro Blu. Delight in a diverse array of vegetarian, vegan, and gluten-free offerings, all set against the backdrop of stunning views over Nelson Bay and Newcastle Beaches.
Madison Kitchen + Bar
Modern Australian inspired by traditional flavors from around the world
Ambiance
Inviting dining space with a warm atmosphere, complemented by an outdoor terrace offering garden and city views.
Key Offerings
Breakfast, dinner, and high tea options cater to various dietary preferences, including vegetarian, vegan, and gluten-free choices.
Reservation
Recommended
Breakfast: Monday-Friday 06:30 - 09:30; Saturday-Sunday 07:00 - 10:00. Dinner: Monday-Thursday 18:00 - 21:00; Friday 18:00 - 21:00; Saturday 18:00 - 21:00; Sunday 18:00 - 20:00.
Bistro Blu
Modern European cuisine
Ambiance
Charming bistro setting with garden views and an alfresco dining option, creating a relaxed and enjoyable atmosphere.
Key Offerings
A selection of wines and craft cocktails served at the bar, with an enticing menu perfect for casual gatherings and special occasions alike.
Reservation
Not needed
Open for lunch and dinner; hours vary.
Mercure Charlestown Location
109 Madison Drive,
Newcastle,
Australia,
2290,
New South Wales
Map view
109 Madison Drive,
Newcastle,
Australia,
2290,
New South Wales
City landmarks
Zoo
Blackbutt Nature Reserve
1.2
mi
Landmark
Hoyts
3000 ft
Landmark
Nesbitt Park
4200 ft
Shopping Area
Charlestown Square
1.6
mi
Church
St Mary Immaculate Church
3700 ft
Shopping Area
Westfield Kotara
1.5
mi
Landmark
St David's Presbyterian
4100 ft
Landmark
Event Cinemas Kotara
1.0
mi
Park
Blackbutt Reserve Wildlife Exhibit
1.3
mi
Landmark
Charlestown SDA Church
5000 ft
Landmark
Glenrock State Conservation Area
1.4
mi
Landmark
Glenrock
1.4
mi
Landmark
Charlestown War Memorial
1.1
mi
Landmark
Kingdom Hall of Jehovah's Witnesses
1.1
mi
Landmark
Richley Reserve
1.6
mi
Landmark
Wombat Exhibit
1.3
mi
Landmark
Kangaroo Exhibit
1.3
mi
Landmark
Wildlife Arena
1.3
mi
Landmark
Leichhardts Lookout
1.3
mi
Landmark
Emu Exhibit
1.3
mi
Landmark
Garden Suburb Uniting Church
1.3
mi
Landmark
Bird Exhibits
1.3
mi
Landmark
Glenrock Lagoon
1.8
mi
Landmark
Newcastle City Library
1.8
mi
Landmark
Kotara Park
1.8
mi
Landmark
Novocastrian Park
1.6
mi
Landmark
Flying Foxes
1.5
mi
Landmark
Whitebridge Uniting Church
1.6
mi
Landmark
Yuelarbah Track
2.5
mi
Nearby
Centenary Lookout
300 ft
Restaurants
Madison Kitchen & Bar
300 ft
109 Madison Dr
Babbingtons
3.0
mi
290 Pacific Hwy Apollo International Hotel
Explore Newcastle
Explore the Area
Charlestown Square
30 minutes' walk
A vibrant shopping center featuring a wide range of shops, dining, and entertainment options for all visitors.
Blackbutt Nature Reserve
25 minutes' walk
Home to native wildlife and walking trails, this reserve offers a peaceful nature escape close to the city.
Madison Kitchen & Bar
1 minute' walk
Casual dining with a seasonal menu featuring local produce, perfect for a quick meal or relaxed gathering.
Babbingtons
15 minutes' drive
Charming café known for its specialty coffee and brunch dishes, ideal for a cozy breakfast with a locally sourced menu.
Getting around
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Property information and rules
Check-in
from 14:00-22:00
Check-out
from 06:00-10:00
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in for free.
Breakfast
A full breakfast is served at the price of AUD 27 per person per day.
Children & extra beds
Maximum capacity of extra beds in a room is 1.
Pets
Pets are not allowed.
Number of rooms:
50
Former name
Best Western
Reviews and Ratings
Feedback about Mercure Charlestown from previous guests about their experience.
Pros
Lovely staff
Good breakfast
Convenient location
Cons
Dated property
Non-functioning aircon
Guest reviewsOpen reviewsQuestions of the users
About Mercure Charlestown
Can I request kitchen items like a toaster and cutlery during my stay?
13 December 2024
Toasters, along with cutlery, plates, and bowls, can be provided upon request when making a reservation.
Will there be enough parking space for two vehicles and caravans?
25 January 2025
The car park has the capacity to accommodate extra vehicles, including caravans.
Is it possible to check in late at night after booking a room?
18 February 2025
If the room is booked before 9:00 PM, late check-in is available with the assistance of the night attendant.
Are adjoining rooms available for families or groups?
05 March 2025
Adjoining rooms are available and it's easiest to book them directly through a phone call to the reception.
Do you accept NSW Travel Vouchers for bookings?
14 March 2025
NSW Stay and Parent Vouchers are accepted, but must be booked directly with the hotel rather than online.
What's the best way to get to the hotel if I arrive late?
29 April 2025
Taking a taxi or using Uber is recommended, as the restaurant closes at 9:00 PM from Monday to Saturday and at 8:00 PM on Sundays.
Are there laundry facilities available for guests?
20 May 2025
There is a guest laundry on-site equipped with a washer and dryer for guest use.
Can I request a microwave in my room?
12 June 2025
Microwaves are available upon request and are complimentary, but availability is limited, so early booking is advised.
Is smoking allowed on balconies?
27 July 2025
Smoking is not permitted on the balconies due to proximity to other guests. A designated smoking area is available across from the reception.
Do you offer in-room dining options for meals?
10 August 2025
Room service is available, allowing guests to enjoy meals privately within their rooms. Details can be found in the Room Compendium.
What type of cuisine is served at Madison Kitchen & Bar?
15 September 2025
The restaurant features Modern Australian dishes with a creative twist, focusing on fresh, seasonal produce from local sources.
Can I connect a gaming console to the room TV?
02 October 2025
The TVs are wall-mounted, which may make it tricky to connect devices. However, staff can assist if needed during check-in.Next best alternative
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