Mansion Alcazar, Cuenca ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

Bolivar 12-55 Y Tarqui, Cuenca, Ecuador, 010150

In the historic centre

Perfect

9.0

9.8

/10

4.9

4.6

Loved by guests

Attentive staff
Beautiful garden
Spacious rooms
Delicious breakfast
Central location
Charming ambiance

"The rear garden is wonderful, quiet and with beautiful corners to rest and enjoy the abundant vegetation."

Igor Solar from Chile

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"This hotel is a paradise within the city."

Anonymous from US

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"The restaurant has an amazing view and the food is delicious."

Zorka from United States

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Rooms and Suites

Mansión Alcázar offers 23 rooms with premium bedding, laptop-friendly workspaces, air conditioning, LCD cable TV, and fresh flower bouquets. Rooms include free Wi-Fi and safes. Some rooms have seating areas. Suites feature a king-size bed, a separate lounge area, and garden views. Bathrooms include showers and free toiletries. Double rooms offer a wardrobe and parquet floors. Larger suites have a king-size bed, scenic garden views, and a separate lounge area. Suites include a living room and a kitchen with a refrigerator, kitchenware, and a microwave. Some suites also have balconies with garden views and soundproof walls.

Onsite Dining

Mansión Alcázar includes two restaurants: CASA ALONSO, which serves local and international cuisine with garden views and light fare, and Cocotte, which offers French cuisine. Guests can order shrimp ceviche, salmon in bourbon sauce, or sea bass with a green plantain crust. The bar offers an extensive wine list and is located in the jasmine flower garden. Breakfast includes cereals, fruits, homemade breads, juices, teas, and coffees. A coffee shop/cafe is also available. Guests enjoy free cooked-to-order breakfast.

Leisure and Spa

Mansión Alcázar features verdant gardens filled with flowers, birds, arches, and sitting areas. Courtyards are available for relaxation. The Shanti Boutique Spa offers massages and treatments, including a Turkish bath and Ayurvedic table. Guests have access to a sauna and relaxation room. Activities for children, such as cooking classes and child-friendly spa days, are sometimes scheduled.

Location and Access

Mansión Alcázar is in the middle of Cuenca's historic centre, 5 km from Mariscal Lamar Airport. Popular tourist sights like Calderon Park and the Cathedral of the Immaculate Conception are around a five-minute walk. San Francisco Plaza Market and Plaza Rotary Market are nearby. Civic Plaza and Mall del Rio are available for shopping. Landmarks nearby include Church of Santo Domingo (0.3 km), Iglesia Del Carmen (0.3 km), and Pumapungo Museum and Arqueological Park (2 km).

Hotel Services

Mansión Alcázar offers free parking and Wi-Fi in communal areas. The staff is available to assist with excursions and flights. There is a roundtrip airport shuttle. The hotel provides laundry and ironing facilities. It offers a concierge service. It is a hotel that guests' needs will be fully met at any time of the day or night.

“I think this restored mansion offers an immersive experience of Cuenca's history, and its location is perfect for exploring the city's main attractions. The jasmine-scented garden, combined with gourmet dining and spa services, creates a tranquil retreat. I especially appreciate the personalized services; the staff seems genuinely dedicated to making each stay memorable.”

James DavidEditor-in-Chief at Tohotel

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Highlights from guests

DiningFrench Flavors

The restaurant boasts exquisite dishes, blending local cuisine with French techniques for a memorable gastronomic experience in a garden setting.

Jean-Pierre from France

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Room FeaturesSuite Upgrade

We were upgraded to a spacious, modern apartment with incredible views. The room was immaculate and well-appointed.

Elizabeth from United Kingdom

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Guest ParkingEasy Parking

Breakfast and parking were included, a great perk! The location is perfect, within walking distance of lovely sightseeing spots.

Kenji from Japan

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BedroomHistoric Charm

The building has much history. The suites are spacious, with antique furniture. It feels like being transported back in time.

Hans from Germany

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Suite

2 persons

345 sq. feet

1 King-size bed

Shower

Coffee machine

room details

Small Double Room

2 persons

175 sq. feet

1 Single bed

Shower

room details

Standard Twin Room

2 persons

260 sq. feet

2 Single beds

Shower

room details

Standard Double Room

2 persons

260 sq. feet

1 King-size bed

Shower

Heating

room details

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Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

No smoking on site
Free Wi-Fi
Car park
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Coffee shop
Smoke detectors
Fire extinguishers

Guest Parking

Cookware/ Kitchen utensils

Services

Paid airport shuttle
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Babysitting/Child services
Children's menu

Spa & Leisure

Live entertainment
Garden area
Leisure/ TV room
Spa & wellness centre
Sauna
Steam room
Facial
Beauty treatment
Back massage
Full body massage
Make up services

Room features

Heating
Sitting area
Dressing area
Garden furniture
Dining table
Ironing facilities

Bathroom

Free toiletries
Sink

Self-catering

Cookware/ Kitchen utensils

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Parquet floor

Dining Onsite

Mansión Alcázar offers delightful dining options that celebrate authentic French cuisine, perfect for elevating meals with family or loved ones. Enjoy serene garden views and a menu accommodating various dietary needs, providing a warm atmosphere for memorable gatherings.

Mansion Alcazar Hotel Cuenca Restaurant photo

Cocotte

Traditional French

Ambiance

Family-friendly, romantic setting with a cozy, inviting decor that encourages lingering conversations.

Key Offerings

Indulge in a selection of vegetarian, vegan, and gluten-free dishes, ensuring something for every palate while enjoying a leisurely lunch or dinner.

Reservation

Not needed.

Open daily from 1:00 PM to 9:00 PM.

Casa Alonso

Local and International

Ambiance

Charming restaurant featuring garden views, providing a serene escape for casual meals with light fare.

Key Offerings

Savor a diverse menu that reflects both local flavors and international inspirations, creating a relaxed dining experience.

Reservation

Not needed.

Hours vary.

Location

Bolivar 12-55 Y Tarqui, Cuenca, Ecuador, 010150

Map view

Bolivar 12-55 Y Tarqui, Cuenca, Ecuador, 010150

City landmarks

Park

Calderon Park

3600 ft

Church

La Catedral de la Inmaculada Concepcion de Cuenca

3600 ft

Museum

Pumapungo Museum and Arqueological Park

1.3 mi

Landmark

Old Cathedral of Cuenca

3600 ft

Market

Mercado 10 de Agosto

2200 ft

Museum

Museum of the Aboriginal Cultures

3600 ft

Museum

Museo Municipal de Arte Moderno

2200 ft

Bridge

Puente Roto

3600 ft

Landmark

Handicraft shopping

2200 ft

Landmark

Straw hat Museum

2200 ft

Landmark

Rio Tomebamba

3600 ft

Landmark

The Ruins of Todos Los Santos

3300 ft

Museum

Museum of "Las Conceptas"

3600 ft

Museum

El Museo de Esqueletologia

2200 ft

Landmark

Galeria de Arte Contempora neo Ariel Dawi

2100 ft

Landmark

Museum of the Canari Identity

3600 ft

Park

San Blas Park

3600 ft

Landmark

Reserva y Museo de las Artes Populares

2400 ft

Museum

Museo Remigio Crespo Toral

3600 ft

Museum

Las Conceptas

3600 ft

Landmark

Museo Catedral Vieja

1.1 mi

Nearby

Museum

Prohibido Centro Cultural

1100 ft

Church

Church of Santo Domingo

900 ft

Simon Bolivar 13 - 89 y Estevez de Toral Cuenca Ecuador

Fundacion Municipal Bienal de Cuenca

600 ft

Church

Iglesia Del Carmen

900 ft

Mariscal Sucre

Plaza de las Flores

1100 ft

Vargas Machuca y Gaspar Sangurima aka Mercado Artesenal Rotary

Plaza Civica

1500 ft

Rafel Maria Arizagua

Economuseo Municipal Casa del Sombrero

1800 ft

Simon Bolivar and Miguel Heredia

Art Cuenca

1800 ft

Mariscal Sucre y Coronel Talbot

San Sebastian Park

2200 ft

Restaurants

Casa Alonso

400 ft

Simon Bolivar 12-55 y Calle Tarqui Mansion Alcazar Boutique Hotel

San Isidro Bakery & Coffee

400 ft

Bolivar 12-60 entre Tarqui y Juan Montalvo

PampaMesa

400 ft

Tarqui 9-61 y Gran Colombia

Villa Rosa

700 ft

Gran Colombia 12-22 Entre Tarqui y Juan Montalvo

La Caleta Nueva Cocina Ecuatoriana

1200 ft

Mariscal Sucre 13-56 Hotel Casa del Aguila

El Pedregal Azteca

1100 ft

Estevez de Toral 8-60 y Bolivar One block from San Sebastián park

El Asador

600 ft

Mariscal sucre General Torres

Raymipampa

1100 ft

Benigno Malo 8-59

Explore Cuenca

Local Highlights Near Mansion Alcazar

Mercado 10 de Agosto

9 minutes' walk

A vibrant local market featuring fresh produce, artisan crafts, and traditional Ecuadorian meals. A must-visit for authentic local culture.

La Catedral de la Inmaculada Concepcion de Cuenca

14 minutes' walk

This iconic cathedral boasts stunning architecture and impressive stained glass. Guided tours highlight its fascinating history.

Pumapungo Museum and Arqueological Park

25 minutes walking

An extensive museum that offers a glimpse into Ecuador's pre-Columbian cultures and beautiful gardens showcasing local flora.

Old Cathedral of Cuenca

14 minutes' walk

A historical gem with beautiful baroque architecture and captivating artworks. Entrance is free, making it accessible to all.

Hiking in Cajas National Park

30 minutes' drive

An exhilarating destination for hiking, known for its stunning landscapes and diverse wildlife. Day trips available through local guides.

Relaxation at Spa Cañari

10 minutes driving

A serene oasis for rejuvenation, featuring rhythmic yoga sessions and traditional Ecuadorian therapies. Reservations recommended.

Casa Alonso

2 minutes' walk

A cozy eatery known for its delightful Ecuadorian dishes and warm atmosphere. Reservations are recommended for dinner.

La Caleta Nueva Cocina Ecuatoriana

5 minutes' walk

Offering innovative Ecuadorian cuisine with local flavors. Vegetarian options are available, ensuring something for everyone.

PampaMesa

2 minutes' walk

A casual dining spot offering delicious grilled meats and hearty local favorites. Great ambiance for family dining.

Prohibido Centro Cultural

5 minutes' walk

A cultural hub featuring art exhibitions, theater performances, and live music events. Offers options for all ages.

Plaza de las Flores

5 minutes' walk

A lively square with local musicians and artisans. Perfect for evening strolls or enjoying weekend markets with family-friendly vibes.

Getting around

City Centre

Cuenca8 min · 2000 ft

Airports

Mariscal Lamar Airport (CUE)6 min · 2.5 mi

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Property information and rules

Check-in

from 14:00-23:59

Check-out

until 12 pm

Guest Parking

Paid Private parking is possible at a location nearby.

Internet

is available in for free.

Breakfast

At the hotel Mansion Alcazar guests are invited to a full breakfast served for free.

Children & extra beds

There are no cots provided in a room.

Pets

Pets are not allowed.

Number of rooms:

Questions of the users

About Mansion Alcazar

Is it possible to book a twin room that features a shower instead of a bathtub?

15 November 2024

All rooms at Boutique Hotel Mansión Alcázar come equipped with a shower room, and arrangements can be made for your preference.

What types of rooms are available for booking at this hotel?

22 December 2024

There are a total of 23 rooms, including simple, standard, superior, suite, and Premier suites to choose from.

Are there any rooms with handicapped-accessible showers, and is there an elevator in the hotel?

8 January 2025

The premier suites offer a range of comforts, including accessibility features, and there is an elevator available for upper floors.

Can you clarify the arrangement of beds in your double rooms? Are they suitable for couples?

30 January 2025

A double room typically features one queen bed appropriate for couples, while twin beds are smaller and generally meant for single occupancy.

Does this hotel have a gym available for guests to use?

12 February 2025

While there isn't a gym located on-site, there are several fitness centers nearby that come highly recommended.

What cleaning products and protocols are employed to ensure a hypoallergenic environment?

8 March 2025

The hotel uses specific cleaning products like disinfectants and chlorine, alongside biosecurity measures with alcohol and hand gel to maintain a clean environment.

Is it possible to drop off luggage at the hotel before check-in?

20 March 2025

Luggage can be stored in the lobby before the official check-in time, which is at 2 PM. If your room is ready early, access may be granted.

Are there any accommodations available for infants or small children?

5 April 2025

Cots or cribs are available upon request for infants and small children.

Is the hotel pet-friendly, particularly for small pets?

20 April 2025

Yes, the hotel welcomes small pets as part of its pet-friendly policy.

What options are available for heating in the rooms during cooler weather?

15 May 2025

Rooms are equipped with portable heaters, ensuring a comfortable stay during chilly nights.

Do standard double rooms offer natural light and outdoor views?

30 May 2025

Different room categories vary in light and views; standard double rooms may overlook hotel patios while the superior rooms offer better natural light and garden views.

Where exactly is this hotel located in Cuenca, and is it near any attractions?

14 June 2025

Located in the heart of Cuenca's historic center, the hotel offers easy access to iconic churches and museums, making it an ideal spot for exploring the city's rich culture.

Are there on-site dining options available, and what type of cuisine is offered?

28 June 2025

The hotel features Cocotte, an elegant gourmet restaurant serving both French and international dishes, with breakfast, lunch, and dinner available daily.