Jetpark Hotel Rotorua, Rotorua ➤ Reviews, Rooms & Prices 2026

75 photos

Jetpark Hotel Rotorua Exterior photo The photo captures a modern, multi-story hotel at dusk or twilight. The building has a clean, contemporary design with a predominantly white facade accented by dark gray or brown paneling.

The entrance is highlighted by a large, illuminated awning

Jetpark Hotel Rotorua Exterior photo The photo shows a modern, multi-story building at dusk or night, with a swimming pool in the foreground. The building has a light beige or gray exterior with large glass windows, some of which are illuminated from within, suggesting activity inside.

Jetpark Hotel Rotorua Food photo The photo shows a wooden serving board with three small wire baskets containing golden-brown fried food, likely chicken nuggets or similar.

There are three small, round bowls of dipping sauces arranged on the board below the baskets. From left to r

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Key details

About the Hotel

237 Fenton Street, Rotorua, New Zealand, 3010

Steps from Rotorua Lakefront

Great

8.3

8.8

/10

4.4

4.2

Loved by Jetpark Hotel Rotorua guests

Spacious rooms
Comfortable beds
Attentive staff
Great location
Good breakfast

"Our pet was well looked after with a pet bed, blankets, toy and a jar of biscuits."

Trip39070947070 from New Zealand

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"The hotel is within walking distance to Government Gardens and lots of restaurants."

Omar from United States

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"The kids loved the play area, swimming pool and trampoline."

Sophie from New Zealand

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Location

JetPark Hotel Rotorua is centrally positioned, providing quick access to Rotorua's geothermal attractions. Guests can explore the nearby Secret Spot Hot Tubs, awarded for outstanding forest bathing experiences. The hotel is also close to the iconic Whakarewarewa Thermal Village, rich in Māori heritage.

Rooms

The hotel offers 63 guest rooms, including Superior and Deluxe options to accommodate various preferences. Families benefit from child-friendly policies, where kids stay free with paying adults. Guests who book directly receive complimentary continental breakfast for all in-room occupants.

Family Amenities

JetPark Hotel Rotorua allows children to stay and play free, making it a favored choice for families. Indoor and outdoor play areas keep kids entertained during their stay. Pet-friendly rooms are available upon request, ensuring the family pet can join the holiday.

Wellness Packages

The Rotorua Winter Escape Package includes an overnight stay, breakfast, and exclusive access to a private hot tub at Secret Spot Hot Tubs. This rejuvenating experience is designed for relaxation and wellness, combining hot spring soaking with serene forest settings. Guests can unwind and reconnect with nature after their day's adventures.

Dining

Dining options at JetPark Hotel Rotorua include the on-site Te Purū Café & Bar. The café offers a variety of light meals and beverages, perfect for recharging after a day of activities. Guests can also enjoy a free drink voucher for a beer, wine, or soft drink upon arrival.

Highlights

Location: Quick access to geothermal attractions

Rooms: 63 guest rooms accommodating families

Wellness: Exclusive hot tub access at Secret Spot

Dining: On-site Te Purū Café & Bar

“This hotel emphasizes both family and pet-friendly travel, which sets it apart. Its proximity to Rotorua's geothermal attractions and revitalizing wellness amenities enhances its appeal, especially with practical touches like free parking and Wi-Fi.”

Anna BlackEditor-in-Chief at Tohotel

Location: Great

8.9/10Review score

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Highlights from guests

Children's AmenitiesToddler heaven

My toddler was thrilled to find toys and a play area right by our room. It made our stay so much easier and more fun.

Olivia from Canada

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DiningBreakfast sorted

Breakfast was a hit with our kids. It's so convenient having one less meal to worry about, especially before early morning activities.

Mike from Australia

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Guest ParkingStress-free parking

Parking was so easy! It was right there and free. Such a relief not to have to worry about finding a space.

Priya from India

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BathroomModern comfort

The newly renovated bathroom was sparkling clean and modern. I especially loved the spacious shower!

Edward from United Kingdom

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Select your room type

Jetpark Hotel Rotorua offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Superior Twin Room

2 persons

250 sq. feet

2 Double beds

Shower

Heating

room details

Executive Suite

2 persons

380 sq. feet

1 King-size bed

Shower

Coffee machine

room details

Family Suite

2 persons

370 sq. feet

2 Single beds or 1 Queen-size bed

Shower

Coffee machine

room details

Deluxe Twin Room

2 persons

360 sq. feet

2 King Size Beds

Shower

Coffee machine

room details

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Price and Room Availability Calendar

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Facilities

Jetpark Hotel Rotorua offers amenities for your comfortable stay and unforgettable experiences

Facilities: Great

8.4/10Review score

General

Non-smoking rooms
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Lift
Coffee shop
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access

Guest Parking

Electric kettle
Cookware/ Kitchen utensils

Services

Room service
Housekeeping
Laundry
Dry cleaning
Welcome drink

Dining

Restaurant
Bar/ Lounge area
Picnic area/ Tables

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Board games
Children's menu
Children's play area

Spa & Leisure

Heated swimming pool
Outdoor swimming pool
Sun loungers
Garden area
Leisure/ TV room
Jacuzzi
Shallow end

Room features

Air conditioning
Heating
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle
Cookware/ Kitchen utensils

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Dining Onsite

Jetpark Hotel Rotorua offers a delightful tapestry of dining experiences, blending local flavors with stunning surroundings. Guests can indulge in family-friendly meals at Te Puru Cafe or enjoy a scenic dinner high atop Mt Ngongotaha at the Stratosfare Restaurant and Bar, showcasing fresh, locally sourced ingredients.

Jetpark Hotel Rotorua Restaurant photo The photo shows the entrance to a modern restaurant. The entrance is a large glass door and windows, allowing a clear view of the interior. The restaurant has a bright and airy atmosphere with warm lighting.

Inside, you can see tables and chairs se

Jetpark Hotel Rotorua Restaurant photo The photo shows a bright and airy dining area, likely part of a hotel or restaurant. The space is well-lit with large windows that let in plenty of natural light. The walls are painted a light beige, and the ceiling is white with several modern penda

Jetpark Hotel Rotorua Restaurant photo The photo shows a row of four wooden chairs lined up against a light gray wall. The chairs are positioned outdoors on a reddish-brown tiled surface.

Each chair has a patterned cushion. The cushions feature a vibrant tropical leaf print in shades of

Te Puru Cafe

Casual dining with local pizza offerings

Ambiance

Family-friendly atmosphere, perfect for casual meals

Key Offerings

Savor delicious pizzas alongside various local specialties, making it a cozy spot for all ages.

Reservation

Not needed

Open for breakfast, lunch, and dinner

Stratosfare Restaurant and Bar

Contemporary dining featuring local seafood and meat

Ambiance

Set amongst the stars atop Mt Ngongotaha, offering breathtaking views of the surrounding landscape

Key Offerings

Delight in a stunning array of freshly prepared dishes, highlighting seasonal produce and local seafood, all served while enjoying scenic vistas.

Reservation

Recommended

Open for lunch and dinner; hours vary

Jetpark Hotel Rotorua Location

237 Fenton Street, Rotorua, New Zealand, 3010

Map view

237 Fenton Street, Rotorua, New Zealand, 3010

City landmarks

Landmark

Polynesian Spa

2900 ft

Landmark

Te Puia

1.5 mi

Landmark

Tamaki Maori Village

3300 ft

Landmark

Kuirau Park

4800 ft

Golf Course

Government Gardens

4500 ft

Landmark

Fred W Wylie Memorial Statue

2400 ft

Spa Centre

The Spa Rotorua

2400 ft

Landmark

Arawa War Memorial Statue

3200 ft

Landmark

Fancy Meow Cat Cafe

3100 ft

Landmark

Sulphur Point

3200 ft

Landmark

Whakarewarewa

1.3 mi

Landmark

Lake Rotoiti

2800 ft

Landmark

Lake Tarawera's Hot Water Beach

1900 ft

Mall

Eat Street

4100 ft

Landmark

Redwoods Treewalk

1.4 mi

Landmark

Lake Rotorua

1.0 mi

Landmark

Ohinemutu

5100 ft

Landmark

Rakai Jade

2100 ft

Landmark

Lake Rotoma

2800 ft

Landmark

Geothermal Walking Track

2400 ft

Landmark

Redwoods, Whakarewarewa Forest

1.5 mi

Event hall

Te Runanga Tea House

2500 ft

Church

Saint Lukes Church

2500 ft

Landmark

Saint Faith's Anglican Church

1.1 mi

Landmark

Madhouse Design Store & Gallery

3600 ft

Landmark

Puawai Jade

3700 ft

Nearby

Mall

Central Mall

1600 ft

Museum

Bibleworld Museum and Discovery Centre

1900 ft

Arawa Street & Fenton Street Behind Rotorua i-SITE Visitor Centre

Statue of Jean Batten

1100 ft

Gallery

Helium Gallery

2000 ft

Restaurants

Cobb & Co. Rotorua

1400 ft

209 Fenton Street

Family House Restaurant

1500 ft

1147 Amohau Street

Columbus Coffee

1500 ft

1176 Amohau Street

The Paradise Restaurant

1600 ft

1161 Amohau Street

The Lincoln

1300 ft

1295 Fenton Street

Regal Chinese Restaurant

1700 ft

1199 Amohau Street

Golden BBQ Seafood Restaurant

1700 ft

1191 Amohau Street

Herbs & Spice Thai Restaurant

1700 ft

1133 Eruera Street

Capers Epicurean

2300 ft

1181 Eruera Street

Supreme Gourmet House

2000 ft

1225 Amohau Street

Explore Rotorua

Activities Near Jetpark Hotel Rotorua

Polynesian Spa

11 minutes' walk

Thermal pools and spa treatments enhance relaxation at this renowned destination, ideal for rejuvenation.

Te Puia

25 minutes' walk

Home to geysers and Māori cultural experiences, Te Puia offers educational tours and stunning natural sights.

Kuirau Park

18 minutes' walk

Geothermal features and public hot pools make this park a unique spot for relaxation and exploration.

Lake Rotorua

20 minutes' walk

Scenic views and recreational opportunities abound at this beautiful lake, perfect for walking or picnicking.

Redwoods Treewalk

25 minutes' walk

An elevated walk through towering redwoods offers thrill-seekers breathtaking views and an unforgettable experience.

Thermal Mud Spa

11 minutes' walk

Relaxing mud treatments and warm mineral baths create a soothing experience just minutes from the hotel.

Valentines Buffet Restaurant and Bar

5 minutes' walk

A mix of buffet and à la carte, offering diverse dishes in a cozy family-friendly atmosphere.

The Lincoln

5 minutes' walk

Gastro-pub vibes with a focus on local ingredients. Features delicious meals and friendly service.

Columbus Coffee

6 minutes' walk

A casual café providing fresh coffee and light bites, popular for its inviting ambiance and tasty treats.

Regal Chinese Restaurant

6 minutes' walk

Authentic flavors in a relaxed setting, ideal for indulging in classic Chinese dishes and special dietary needs.

Fancy Meow Cat Cafe

10 minutes' walk

A cat-themed café combining cute felines and quality coffee in a cozy space, great for all ages.

Eat Street

15 minutes' walk

Vibrant hub of restaurants and bars hosting special events and outdoor dining, great for a lively evening out.

Getting around

City Centre

Rotorua10 min · 2700 ft

Airports

Rotorua Regional (ROT)13 min · 5.2 mi

Tauranga (TRG)105 min · 43.3 mi

Bus

Bus stop20 min · 1.0 mi

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 11 am

Guest Parking

Private parking is possible on site for free.

Internet

Wireless internet is available in for free.

Breakfast

A full breakfast is served at the price of NZD 20 per person per day.

Children & extra beds

There are no cots provided in a room.

Pets

Pets are not allowed.

Languages

English, Hindi, Afrikaans, Tagalog / Filipino

Number of rooms:

Former name

Quality Inn On Fenton

Reviews and Ratings

Feedback about Jetpark Hotel Rotorua from previous guests about their experience.

Review summary

Based on recent reviews

Jetpark Hotel Rotorua is often praised for its convenient location, with many guests appreciating the supermarket and shops just across the road, as well as proximity to the city center and restaurants. The rooms are noted for their generous size, with some even including well-equipped kitchenettes and comfortable bathrobes. While some guests have found the equipment a bit old-fashioned, overall, the hotel provides a good base for exploring the area.

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Review score

Based on 877 verified reviews

8.4/10

Great

88%

Recommend

Paid Wi-Fi

9.2/10

Staff

9.1/10

Breakfast

7.1/10

Value for money

8.2/10

Pros

Friendly staff

Comfortable bed

Quiet room

Good value

Cons

Foul smell

Mosquitos

Average breakfast

Lack of cleanliness

Jerry from United States

Single

Superior King Room

3 nights in November 2025

Reviewed:December 03, 2025

6/10

convenient locationnearby supermarketdirty poolnon-functional hot tub

the location was fine it was close to a supermarket

i must say i was disappointed the pool was not clean and the hot tub was not working who wants to swim in a dirty pool it was quite off-putting

0 Helpful

Questions of the users

About Jetpark Hotel Rotorua

Is the swimming pool at JetPark Hotel warm enough for a comfortable swim?

20 November 2024

The swimming pool is heated to a pleasant 27 degrees Celsius, perfect for a relaxing swim.

Can I expect a full cooked breakfast option during my stay?

15 December 2024

The hotel offers a delicious continental buffet breakfast for guests to enjoy.

Are pets allowed at the hotel, and how can I confirm availability for a pet-friendly room?

28 January 2025

There are 7 pet-friendly rooms available. It's advisable to contact the hotel directly to check on availability.

What time can guests check in at JetPark Hotel?

10 February 2025

Guests can check in starting from 2 PM daily.

Are there gluten-free breakfast options or soy milk available at the hotel?

22 March 2025

Currently, there are no gluten-free options for breakfast, but soy milk is available.

I heard the outdoor pool is heated at a certain temperature. Can you clarify this?

5 April 2025

Yes, the outdoor swimming pool is maintained at a comfortable 27 degrees Celsius.

Do guests need to provide a vaccine passport to stay at JetPark Hotel?

18 May 2025

No, it's not required to present a vaccine passport to stay at the hotel.

Is the outdoor swimming pool available throughout the year?

30 June 2025

Yes, the outdoor swimming pool is open all year round for guests to enjoy.

What kind of room amenities are offered for families traveling with pets?

11 July 2025

The hotel provides pet-friendly rooms, and additional amenities can be arranged upon request to ensure a comfortable stay for both pets and their owners.

Could you tell me if there are laundry facilities available for guests?

3 August 2025

Yes, there are laundry facilities available on-site, including a washing machine and dryer for guest use.