> Iberostar Waves Tucan | 5-Star All-Inclusive from $259

Name: Iberostar Waves Tucan
Address: Ave. Xaman Ha Lote Hotelero No. 2 Fracc. Playacar, Playa del Carmen, Quintana Roo, 77710
Price range: US$259+

Iberostar Waves Tucan Playa del Carmen Swimming Pool photo

Iberostar Waves Tucan Playa del Carmen Room photo

Iberostar Waves Tucan Playa del Carmen Beach photo

Key details

About the Hotel

Ave. Xaman Ha Lote Hotelero No. 2 Fracc. Playacar, Playa del Carmen, 77710

Close to Playacar Beach

Great

8.6

/10

4.1

4.6

Loved by Iberostar Waves Tucan guests

Jungle environment

Cute staff

Delicious food

Clean rooms

Beautiful beach

Refreshing drinks

"I loved the lush greenery, the presence of animals, and the close connection with nature."

Indraja from Canada

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"If you are a nature lover, this is a place for you!"

Laurica S from Canada

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"The resort is beautiful and clean."

Meghna G from United States

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5-star All-Inclusive Resort in Playa del Carmen

Location

Iberostar Waves Tucán is located directly on one of the top beaches of the Riviera Maya. Guests can reach the historic site of Tulum in under 60 minutes. The hotel is also a short distance from various theme parks, perfect for family adventures.

Rooms

The hotel offers a range of room types that include spacious Junior Suites and Two-Bedroom Penthouse Suites, many with spectacular ocean views. Each room features balconies with jungle vistas, enabling guests to connect with the surrounding nature. The Premium Pure Wellness® rooms include an air purification system for a healthier stay.

Dining

Iberostar Waves Tucán hosts eight on-site dining options, from Mediterranean specialties at Mare Nostrum to authentic Italian dishes at La Góndola. Guests can enjoy local Mexican favorites at Uxmal and sushi at Bonsai Japanese Restaurant. All meals, including a variety of themed evenings, are part of the all-inclusive experience.

Leisure

The hotel features a dedicated Star Camp program, providing engaging activities for children aged 4 to 17 years. Young guests can experience hands-on workshops, outdoor games, and even learn about environmental sustainability. For family fun, Aqua Fun offers water slides and playgrounds for children to enjoy.

Leisure

The hotel's SPA Sensations provides massages and treatments set in a calming jungle environment. Guests can also participate in non-motorized water sports like kayaking and snorkeling, complimentary for one hour each day. The nearby Dressel Divers center offers PADI diving certification and excursions to explore coral reefs.

Highlights

Location: Top beaches of the Riviera Maya

Dining: Eight on-site restaurants

Family Activities: Star Camp program for children

Wellness: SPA Sensations and jungle massages

“This beachfront property distinguishes itself with a rainforest setting, complemented by comprehensive kids' programs and scuba diving certification. The all-inclusive experience extends to eight restaurants, multiple pools, and wellness facilities, making it a strong choice for families or couples. The hotel emphasizes sustainable tourism, which I believe enhances the overall stay.”

Anna BlackEditor-in-Chief at Tohotel

Location: Perfect

9.3/10Review score

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Highlights from guests

DiningHealthy Options

I found many healthy and tasty choices at the restaurants, along with themed buffets every day.

Olivia from Canada

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Sports & FitnessBeach Fun

I enjoyed yoga and Zumba sessions right on the beach. Wendy, the instructor, was amazing!

Jean from Belgium

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Room FeaturesEco-Friendly Room

The room had refillable water bottles showing the hotel's dedication to conservation.

Alena from United States

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Children's AmenitiesFamily Paradise

My daughter loved competing in the contests; she even won the limbo. Such a fun place.

David from United States

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Select your room type

Iberostar Waves Tucan offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Premium Pure Wellness
2 persons
380 sq. feet
2 Double beds
Air conditioning
Balcony
room details
Premium Room
2 persons
380 sq. feet
2 King Size Beds
Air conditioning
Balcony
room details
Premium Accessible Room
2 persons
380 sq. feet
2 King Size Beds
Air conditioning
Balcony
room details

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Price and Room Availability Calendar

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Check-in/ Check-out

Facilities

Iberostar Waves Tucan offers amenities for your comfortable stay and unforgettable experiences

Facilities: Great

8.6/10Review score

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
24-hour security
Locker room
Lift
Currency exchange
ATM/Cash machine
Hairdresser
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Diving
Snorkelling
Tennis court
Billiard tables
Archery
Yoga class

Guest Parking

Public parking is possible on site for free.

Services

Paid airport shuttle
Tours/Ticket assistance

Dining

All inclusive
In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Picnic area/ Tables

Business

Meeting/ Banquet facilities

Children

Babysitting/Child services
Children's buffet
Children's pool
Children's play area
Kids club

Spa & Leisure

Outdoor swimming pool
Beach access
Beach umbrellas
Live entertainment
Sun terrace
Garden area
Spa & wellness centre
Sauna
Turkish bath
Steam room
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Massage
Make up services

Room features

Air conditioning
Mini-bar
Sitting area
Terrace
Garden furniture
Tea and coffee facilities

Bathroom

Free toiletries

Media

Flat-screen TV

Dining Onsite

Iberostar Waves Tucan boasts an enticing array of dining choices, each bringing rich flavors and a unique atmosphere to the table. From vibrant buffet selections featuring beloved Mexican dishes to delightful a la carte experiences, guests can immerse themselves in the heart of local culinary traditions amidst tropical beauty.

Iberostar Waves Tucan Playa del Carmen Restaurant photo

Buffet Tulum

International buffet with Mexican influences

Ambiance

Family-friendly setting with open-air dining under thatched roofs, surrounded by exotic flora and fauna.

Key Offerings

Enjoy a variety of delicious Mexican dishes including tacos and regional specialties at live cooking stations, perfect for family dining.

Reservation

Breakfast: 7:00 AM - 10:30 AM; Lunch: 12:00 PM - 5:00 PM; Daily service.

Palapa Sur La Marimba

Steakhouse

Ambiance

Casual dining experience with an open-air setting that invites relaxation and enjoyment.

Key Offerings

Indulge in expertly grilled steaks and savory sides while soaking up the blissful surroundings.

Reservation

Lunch: 12:00 PM - 5:00 PM; Dinner: 6:30 PM - 9:00 PM; Daily service.

Bonsai

Japanese

Ambiance

Intimate and serene atmosphere perfect for savoring traditional Japanese flavors.

Key Offerings

Experience a range of authentic Japanese dishes, with an emphasis on fresh ingredients and expertly crafted flavors.

Reservation

Recommended

Dinner: 6:30 PM - 9:00 PM; Daily service.

Mare Nostrum

Mediterranean

Ambiance

Charming and relaxed atmosphere complemented by a focus on vibrant Mediterranean flavors.

Key Offerings

Enjoy fresh Mediterranean dishes crafted with seasonal ingredients, ideal for evening meals in tropical surroundings.

Reservation

Recommended

Dinner: 6:00 PM - 9:00 PM; Daily service.

Iberostar Waves Tucan Location

Ave. Xaman Ha Lote Hotelero No. 2 Fracc. Playacar, Playa del Carmen, 77710

Explore Playa del Carmen

Local Highlights

Xcaret

40 minutes' walk

Ecological park with natural beauty and cultural shows, featuring underground rivers and wildlife exhibits.

Quinta Avenida

35 minutes' walk

Vibrant street lined with shops, restaurants, and galleries, perfect for shopping and local cuisine.

Cenote Calavera

30 minutes' walk

A unique cenote ideal for swimming and snorkeling, featuring stunning natural formations.

Playacar Center Shopping Mall

10 minutes' walk

Local shopping destination with various stores, restaurants, and a laid-back atmosphere for families and tourists.

Piste Cyclable sur Paseo Xaman-Ha

5 minutes' walk

Scenic bike path ideal for cycling and walking, surrounded by lush landscapes for relaxation or exercise.

Xel-Ha Park

15 minutes' walk

Adventure park featuring snorkeling, lazy rivers, and zip lines; great for thrill-seekers and fun for families.

Rio Secreto

9-minute drive

Underground river adventure with guided tours; perfect for those seeking a unique natural experience.

Les Crepes de Paris

30 minutes' walk

Charming café known for delicious crepes and friendly service; perfect for breakfast or a light lunch.

Hard Rock Cafe

15 minutes' walk

American-style restaurant with live music and iconic memorabilia; family-friendly atmosphere with hearty portions.

Cenote jumping at Cenote Calavera

30 minutes' walk

Family-friendly cenote offering thrilling jumps; a fun way to cool off under the sun.

Maya ruins

20 minutes' walk

Historical site showcasing ancient Mayan architecture; an educational experience for all ages.

Getting around

City Centre
Playa del Carmen 5 min · 1.9 mi
Airports
Aeropuerto de Playa del Carmen (PCM) 5 min · 2.0 mi
Cozumel (CZM) 49 min · 20.0 mi

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 12 pm

Guest Parking

Public parking is possible on site for free.

Internet

Wireless internet is available in the entire hotel for free.

Breakfast

You can start your day with a full breakfast, which costs USD 0.1 per person.

Pets

Pets are not allowed.

Languages

English, German, Spanish, Italian, Portuguese

Number of rooms:

Former name

iberostar tucan

Reviews and Ratings

Feedback about Iberostar Waves Tucan from previous guests about their experience.

Cleanliness

9.0/10

Comfort

8.9/10

Facilities

8.6/10

Free Wi-Fi

8.5/10

Location

9.3/10

Staff

9.0/10

Value for money

8.2/10

Pros

Good food

Friendly staff

Amazing pool

Cons

Poor facilities

Uncomfortable beds

No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.

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Questions of the users

About Iberostar Waves Tucan

Are there options for booking a room with a king size bed at Iberostar Waves Tucán?

10 February 2024

The hotel features a mix of room types, with half offering a king size bed and the other half equipped with two double beds. However, bed type requests are subject to availability and cannot be guaranteed.

Which dining options are available for guests at this resort?

22 March 2024

Iberostar Waves Tucán offers a variety of dining experiences across multiple restaurants, including Italian, Japanese, Mediterranean, and Mexican cuisines, along with buffet options for breakfast and dinner.

What recreational activities are available for families at the resort?

15 April 2024

Families can enjoy the Star Camp program, featuring engaging activities for children, as well as various entertainment options such as magic shows and outdoor games designed for all ages.

Is there a spa or wellness area at Iberostar Waves Tucán?

28 May 2024

Yes, the resort includes a spa offering massages and treatments in a serene jungle setting, providing a perfect opportunity for relaxation during the stay.

How can I utilize my IHG One Rewards points for my stay?

6 July 2024

IHG One Rewards members can redeem points for stays at Iberostar Waves Tucán directly through IHG's website, allowing for greater flexibility and choice during bookings.

What is the distance from Iberostar Waves Tucán to Playa del Carmen's city center?

17 August 2024

The resort is conveniently located approximately 2.5 kilometers from the center of Playa del Carmen, making it easy to explore local attractions and amenities.

Are there any sustainability efforts at Iberostar Waves Tucán?

30 September 2024

The hotel is committed to sustainability through its Wave of Change program, which includes initiatives aimed at protecting the oceans and promoting responsible tourism practices.

What time is check-in and check-out at this hotel?

11 October 2024

Check-in at Iberostar Waves Tucán begins at 15:00, while check-out is required by 12:00 on your departure day.

What unique family-friendly features does this resort offer?

24 November 2024

In addition to family-oriented activities at Star Camp, the hotel features four outdoor pools and a dedicated area for kids, ensuring that young guests have plenty of opportunities for fun.

Does Iberostar Waves Tucán provide options for non-motorized water sports?

3 December 2024

Guests can enjoy an hour of complimentary non-motorized water sports such as snorkeling, kayaking, and catamaran sailing, allowing for an exciting beachfront experience.