Iberostar Waves Tucan, Playa del Carmen ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

Ave. Xaman Ha Lote Hotelero No. 2 Fracc. Playacar, Playa del Carmen, Mexico, 77710

Close to Playacar Beach

Great

8.7

/10

4.6

Loved by guests

Jungle environment
Cute staff
Delicious food
Clean rooms
Beautiful beach
Refreshing drinks

"I loved the lush greenery, the presence of animals, and the close connection with nature."

Indraja from Canada

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"If you are a nature lover, this is a place for you!"

Laurica S from Canada

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"The resort is beautiful and clean."

Meghna G from United States

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Location

Iberostar Waves Tucán is located directly on one of the most stunning beaches along the Riviera Maya. The hotel provides easy access to the famous Mayan ruins of Tulum, located less than an hour away. Additionally, it is situated just 2.5 kilometers from the center of Playa del Carmen and offers daily boat connections to Cozumel.

Dining

The hotel boasts a diverse culinary scene with 8 restaurants, including the Italian La Góndola and the Asian Bonsai. Guests can enjoy both buffet and à la carte dining, offering local and international flavors. All dining options are part of the all-inclusive package, allowing unlimited meals and drinks.

Family-Friendly Amenities

The Star Camp program provides structured activities tailored for children aged 4 to 17, ensuring engaging experiences during their stay. The hotel features four pools, Aqua Fun with water slides, and a variety of sports activities designed for families. Parents can enjoy a babysitting service for added convenience.

Wellness Facilities

Spa Sensations offers massages and treatments set in a beautiful jungle environment, designed to enhance relaxation. The fitness center and yoga classes allow guests to stay active while soaking in their tropical surroundings. Various outdoor activities like kayaking and snorkeling are also available on-site.

Accommodation Options

Iberostar Waves Tucán offers a range of accommodations including the Two-Bedroom Penthouse Suite Ocean Front and Junior Suite Ocean Front options. Many rooms come with jungle or ocean views, private terraces, and spacious living areas. Most accommodations are designed with sustainability in mind, featuring no single-use plastics.

Highlights

Location: 2.5 kilometers from Playa del Carmen

Dining: 8 restaurants with unlimited meals

Family-Friendly Amenities: Star Camp program

Wellness: Spa Sensations and yoga classes

Accommodation: Two-Bedroom Penthouse Suite Ocean Front

“This beachfront property distinguishes itself with a rainforest setting, complemented by comprehensive kids' programs and scuba diving certification. The all-inclusive experience extends to eight restaurants, multiple pools, and wellness facilities, making it a strong choice for families or couples. The hotel emphasizes sustainable tourism, which I believe enhances the overall stay.”

James DavidEditor-in-Chief at Tohotel

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Highlights from guests

DiningHealthy Options

I found many healthy and tasty choices at the restaurants, along with themed buffets every day.

Olivia from Canada

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Sports & FitnessBeach Fun

I enjoyed yoga and Zumba sessions right on the beach. Wendy, the instructor, was amazing!

Jean from Belgium

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Room FeaturesEco-Friendly Room

The room had refillable water bottles showing the hotel's dedication to conservation.

Alena from United States

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Children's AmenitiesFamily Paradise

My daughter loved competing in the contests; she even won the limbo. Such a fun place.

David from United States

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Premium Pure Wellness

2 persons

380 sq. feet

2 Double beds

Shower

Balcony

room details

Premium Room

2 persons

380 sq. feet

2 King Size Beds

Shower

Balcony

room details

Premium Accessible Room

2 persons

380 sq. feet

2 King Size Beds

Shower

Balcony

room details

Last Room Available

2 persons

380 sq. feet

2 King Size Beds

Shower

Balcony

room details

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Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

No smoking on site
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
24-hour security
Locker room
Lift
Currency exchange
ATM/Cash machine
Hairdresser
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Diving
Snorkelling
Tennis court
Billiard tables
Archery
Yoga class

Services

Paid airport shuttle
Tours/Ticket assistance

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Picnic area/ Tables

Business

Meeting/ Banquet facilities

Children

Babysitting/Child services
Children's buffet
Children's pool
Children's play area
Kids club

Spa & Leisure

Outdoor swimming pool
Beach access
Beach umbrellas
Live entertainment
Sun terrace
Garden area
Spa & wellness centre
Sauna
Turkish bath
Steam room
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Massage
Make up services

Room features

Air conditioning
Mini-bar
Sitting area
Terrace
Garden furniture
Tea and coffee facilities

Bathroom

Free toiletries

Media

Flat-screen TV

Dining Onsite

Iberostar Waves Tucan boasts an enticing array of dining choices, each bringing rich flavors and a unique atmosphere to the table. From vibrant buffet selections featuring beloved Mexican dishes to delightful a la carte experiences, guests can immerse themselves in the heart of local culinary traditions amidst tropical beauty.

Iberostar Waves Tucan Playa del Carmen Restaurant photo

Buffet Tulum

International buffet with Mexican influences

Ambiance

Family-friendly setting with open-air dining under thatched roofs, surrounded by exotic flora and fauna.

Key Offerings

Enjoy a variety of delicious Mexican dishes including tacos and regional specialties at live cooking stations, perfect for family dining.

Reservation

Breakfast: 7:00 AM - 10:30 AM; Lunch: 12:00 PM - 5:00 PM; Daily service.

Palapa Sur La Marimba

Steakhouse

Ambiance

Casual dining experience with an open-air setting that invites relaxation and enjoyment.

Key Offerings

Indulge in expertly grilled steaks and savory sides while soaking up the blissful surroundings.

Reservation

Lunch: 12:00 PM - 5:00 PM; Dinner: 6:30 PM - 9:00 PM; Daily service.

Bonsai

Japanese

Ambiance

Intimate and serene atmosphere perfect for savoring traditional Japanese flavors.

Key Offerings

Experience a range of authentic Japanese dishes, with an emphasis on fresh ingredients and expertly crafted flavors.

Reservation

Recommended

Dinner: 6:30 PM - 9:00 PM; Daily service.

Mare Nostrum

Mediterranean

Ambiance

Charming and relaxed atmosphere complemented by a focus on vibrant Mediterranean flavors.

Key Offerings

Enjoy fresh Mediterranean dishes crafted with seasonal ingredients, ideal for evening meals in tropical surroundings.

Reservation

Recommended

Dinner: 6:00 PM - 9:00 PM; Daily service.

Location

Ave. Xaman Ha Lote Hotelero No. 2 Fracc. Playacar, Playa del Carmen, Mexico, 77710

Map view

Ave. Xaman Ha Lote Hotelero No. 2 Fracc. Playacar, Playa del Carmen, Mexico, 77710

City landmarks

Landmark

Xcaret

2.3 mi

Landmark

Quinta Avenida

2.1 mi

Landmark

Fun Fitness Globetrotters

2300 ft

Mall

Playacar Center Shopping Mall

2700 ft

Landmark

Cenote Calavera

1.5 mi

Beach

Playacar Beach

2.4 mi

Landmark

Mahi Golf Course

2300 ft

Park

Xel-Ha Park

4800 ft

Landmark

Hard Rock Campo de Golf

3700 ft

Landmark

Zona Arqueologica Playa del Carmen

1.4 mi

Store

Centro Maya

1.9 mi

Landmark

Alltournative

4300 ft

Golf Course

Campo de Golf Playacar

4500 ft

Mall

City Club

5000 ft

Mall

Starbucks

5100 ft

Landmark

Playa del Carmen Archeological Site

1.0 mi

Landmark

Los Fundadores Park

1.8 mi

Landmark

Disabled-friendly beach

1.8 mi

Landmark

Maya ruins

1.0 mi

Landmark

Cenote Carwash

1.4 mi

Landmark

Bel Air Animal Park

1.4 mi

Amusement Park

Xplor Park

2.1 mi

Landmark

Casa Tzutuhil

1.6 mi

Landmark

Ruinas Mayas

1.3 mi

Landmark

Xaman Ha Ruins

1.4 mi

Spa Centre

Casa de Aves

1.4 mi

Landmark

La Sirena's Fine Mexican Handcrafts

1.8 mi

Landmark

Playacar Golf Club

1.8 mi

Landmark

Xaman Ha Aviary

1.7 mi

Nearby

Piste Cyclable sur Paseo Xaman-Ha

1400 ft

Restaurants

Les Crepes de Paris

1.6 mi

Avenida Paseo Xaman-Ha 25 Playacar Center

Explore Playa del Carmen

Local Highlights

Xcaret

40 minutes' walk

Ecological park with natural beauty and cultural shows, featuring underground rivers and wildlife exhibits.

Quinta Avenida

35 minutes' walk

Vibrant street lined with shops, restaurants, and galleries, perfect for shopping and local cuisine.

Cenote Calavera

30 minutes' walk

A unique cenote ideal for swimming and snorkeling, featuring stunning natural formations.

Playacar Center Shopping Mall

10 minutes' walk

Local shopping destination with various stores, restaurants, and a laid-back atmosphere for families and tourists.

Piste Cyclable sur Paseo Xaman-Ha

5 minutes' walk

Scenic bike path ideal for cycling and walking, surrounded by lush landscapes for relaxation or exercise.

Xel-Ha Park

15 minutes' walk

Adventure park featuring snorkeling, lazy rivers, and zip lines; great for thrill-seekers and fun for families.

Rio Secreto

9-minute drive

Underground river adventure with guided tours; perfect for those seeking a unique natural experience.

Les Crepes de Paris

30 minutes' walk

Charming café known for delicious crepes and friendly service; perfect for breakfast or a light lunch.

Hard Rock Cafe

15 minutes' walk

American-style restaurant with live music and iconic memorabilia; family-friendly atmosphere with hearty portions.

Cenote jumping at Cenote Calavera

30 minutes' walk

Family-friendly cenote offering thrilling jumps; a fun way to cool off under the sun.

Maya ruins

20 minutes' walk

Historical site showcasing ancient Mayan architecture; an educational experience for all ages.

Getting around

City Centre

Playa del Carmen5 min · 1.9 mi

Airports

Playa Del Carmen, Quintana Roo (PCM)5 min · 2.0 mi

Cancun International Airport (CUN)90 min · 37.2 mi

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 12 pm

Guest Parking

Public parking is possible on site for free.

Internet

is available in for free.

Breakfast

At the hotel Iberostar Waves Tucan guests are invited to a full breakfast served for free.

Pets

Pets are not allowed.

Languages

English, German, Spanish, Italian, Portuguese

Number of rooms:

Former name

iberostar tucan

Questions of the users

About Iberostar Waves Tucan

Are there options for booking a room with a king size bed at Iberostar Waves Tucán?

10 February 2024

The hotel features a mix of room types, with half offering a king size bed and the other half equipped with two double beds. However, bed type requests are subject to availability and cannot be guaranteed.

Which dining options are available for guests at this resort?

22 March 2024

Iberostar Waves Tucán offers a variety of dining experiences across multiple restaurants, including Italian, Japanese, Mediterranean, and Mexican cuisines, along with buffet options for breakfast and dinner.

What recreational activities are available for families at the resort?

15 April 2024

Families can enjoy the Star Camp program, featuring engaging activities for children, as well as various entertainment options such as magic shows and outdoor games designed for all ages.

Is there a spa or wellness area at Iberostar Waves Tucán?

28 May 2024

Yes, the resort includes a spa offering massages and treatments in a serene jungle setting, providing a perfect opportunity for relaxation during the stay.

How can I utilize my IHG One Rewards points for my stay?

6 July 2024

IHG One Rewards members can redeem points for stays at Iberostar Waves Tucán directly through IHG's website, allowing for greater flexibility and choice during bookings.

What is the distance from Iberostar Waves Tucán to Playa del Carmen's city center?

17 August 2024

The resort is conveniently located approximately 2.5 kilometers from the center of Playa del Carmen, making it easy to explore local attractions and amenities.

Are there any sustainability efforts at Iberostar Waves Tucán?

30 September 2024

The hotel is committed to sustainability through its Wave of Change program, which includes initiatives aimed at protecting the oceans and promoting responsible tourism practices.

What time is check-in and check-out at this hotel?

11 October 2024

Check-in at Iberostar Waves Tucán begins at 15:00, while check-out is required by 12:00 on your departure day.

What unique family-friendly features does this resort offer?

24 November 2024

In addition to family-oriented activities at Star Camp, the hotel features four outdoor pools and a dedicated area for kids, ensuring that young guests have plenty of opportunities for fun.

Does Iberostar Waves Tucán provide options for non-motorized water sports?

3 December 2024

Guests can enjoy an hour of complimentary non-motorized water sports such as snorkeling, kayaking, and catamaran sailing, allowing for an exciting beachfront experience.