Ave. Xaman Ha Lote Hotelero No. 2 Fracc. Playacar, Playa del Carmen, 77710,
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Close to Playacar Beach
Great
8.6
/10
4.1
4.6
/5
Loved by Iberostar Waves Tucan guests
Jungle environment
Cute staff
Delicious food
Clean rooms
Beautiful beach
Refreshing drinks
"I loved the lush greenery, the presence of animals, and the close connection with nature."
Indraja from Canada
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"If you are a nature lover, this is a place for you!"
Laurica S from Canada
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"The resort is beautiful and clean."
Meghna G from United States
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5-star All-Inclusive Resort in Playa del Carmen
Location
Iberostar Waves Tucán is located directly on one of the top beaches of the Riviera Maya. Guests can reach the historic site of Tulum in under 60 minutes. The hotel is also a short distance from various theme parks, perfect for family adventures.
Rooms
The hotel offers a range of room types that include spacious Junior Suites and Two-Bedroom Penthouse Suites, many with spectacular ocean views. Each room features balconies with jungle vistas, enabling guests to connect with the surrounding nature. The Premium Pure Wellness(R) rooms include an air purification system for a healthier stay.
Dining
Iberostar Waves Tucán hosts eight on-site dining options, from Mediterranean specialties at Mare Nostrum to authentic Italian dishes at La Góndola. Guests can enjoy local Mexican favorites at Uxmal and sushi at Bonsai Japanese Restaurant. All meals, including a variety of themed evenings, are part of the all-inclusive experience.
Family Activities
The hotel features a dedicated Star Camp program, providing engaging activities for children aged 4 to 17 years. Young guests can experience hands-on workshops, outdoor games, and even learn about environmental sustainability. For family fun, Aqua Fun offers water slides and playgrounds for children to enjoy.
Wellness and Activities
The hotel's SPA Sensations provides massages and treatments set in a calming jungle environment. Guests can also participate in non-motorized water sports like kayaking and snorkeling, complimentary for one hour each day. The nearby Dressel Divers center offers PADI diving certification and excursions to explore coral reefs.
Highlights
Location: Top beaches of the Riviera Maya
Dining: Eight on-site restaurants
Family Activities: Star Camp program for children
Wellness: SPA Sensations and jungle massages
“This beachfront property distinguishes itself with a rainforest setting, complemented by comprehensive kids' programs and scuba diving certification. The all-inclusive experience extends to eight restaurants, multiple pools, and wellness facilities, making it a strong choice for families or couples. The hotel emphasizes sustainable tourism, which I believe enhances the overall stay.”
Anna BlackEditor-in-Chief at Tohotel
Select your room type
Iberostar Waves Tucan offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Premium Pure Wellness
2 persons
35 sq. feet
2 Double beds
Air conditioning
Balcony
room details
Premium Room
2 persons
35 sq. feet
2 King Size Beds
Air conditioning
Balcony
room details
Premium Accessible Room
2 persons
35 sq. feet
2 King Size Beds
Air conditioning
Balcony
room details
Show all rooms
Price and Room Availability Calendar
Check availability and prices for your dates now!
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Check-in/ Check-out
Facilities
Iberostar Waves Tucan offers amenities for your comfortable stay and unforgettable experiences
Facilities: Great
8.6/10Review score
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
24-hour security
Locker room
Lift
Currency exchange
ATM/Cash machine
Hairdresser
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Diving
Snorkelling
Tennis court
Billiard tables
Archery
Yoga class
Services
Paid airport shuttle
Tours/Ticket assistance
Dining
In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Picnic area/ Tables
Business
Meeting/ Banquet facilities
Children
Babysitting/Child services
Children's buffet
Children's pool
Children's play area
Kids club
Spa & Leisure
Outdoor swimming pool
Beach access
Beach umbrellas
Live entertainment
Sun terrace
Garden area
Spa & wellness centre
Sauna
Turkish bath
Steam room
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Massage
Make up services
Room features
Air conditioning
Mini-bar
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Bathroom
Free toiletries
Media
Flat-screen TV
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Dining Onsite
Iberostar Waves Tucan boasts an enticing array of dining choices, each bringing rich flavors and a unique atmosphere to the table. From vibrant buffet selections featuring beloved Mexican dishes to delightful a la carte experiences, guests can immerse themselves in the heart of local culinary traditions amidst tropical beauty.
Buffet Tulum
International buffet with Mexican influences
Ambiance
Family-friendly setting with open-air dining under thatched roofs, surrounded by exotic flora and fauna.
Key Offerings
Enjoy a variety of delicious Mexican dishes including tacos and regional specialties at live cooking stations, perfect for family dining.
Intimate and serene atmosphere perfect for savoring traditional Japanese flavors.
Key Offerings
Experience a range of authentic Japanese dishes, with an emphasis on fresh ingredients and expertly crafted flavors.
Reservation
Recommended
Dinner: 6:30 PM - 9:00 PM; Daily service.
Mare Nostrum
Mediterranean
Ambiance
Charming and relaxed atmosphere complemented by a focus on vibrant Mediterranean flavors.
Key Offerings
Enjoy fresh Mediterranean dishes crafted with seasonal ingredients, ideal for evening meals in tropical surroundings.
Reservation
Recommended
Dinner: 6:00 PM - 9:00 PM; Daily service.
Iberostar Waves Tucan Location
Ave. Xaman Ha Lote Hotelero No. 2 Fracc. Playacar, Playa del Carmen, 77710,
Explore Playa del Carmen
Local Highlights
Top Attractions
Activities
Dining
Entertainment
Xcaret
40 minutes' walk
Ecological park with natural beauty and cultural shows, featuring underground rivers and wildlife exhibits.
Quinta Avenida
35 minutes' walk
Vibrant street lined with shops, restaurants, and galleries, perfect for shopping and local cuisine.
Cenote Calavera
30 minutes' walk
A unique cenote ideal for swimming and snorkeling, featuring stunning natural formations.
Playacar Center Shopping Mall
10 minutes' walk
Local shopping destination with various stores, restaurants, and a laid-back atmosphere for families and tourists.
Piste Cyclable sur Paseo Xaman-Ha
5 minutes' walk
Scenic bike path ideal for cycling and walking, surrounded by lush landscapes for relaxation or exercise.
Xel-Ha Park
15 minutes' walk
Adventure park featuring snorkeling, lazy rivers, and zip lines; great for thrill-seekers and fun for families.
Rio Secreto
9-minute drive
Underground river adventure with guided tours; perfect for those seeking a unique natural experience.
Les Crepes de Paris
30 minutes' walk
Charming café known for delicious crepes and friendly service; perfect for breakfast or a light lunch.
Hard Rock Cafe
15 minutes' walk
American-style restaurant with live music and iconic memorabilia; family-friendly atmosphere with hearty portions.
Cenote jumping at Cenote Calavera
30 minutes' walk
Family-friendly cenote offering thrilling jumps; a fun way to cool off under the sun.
Maya ruins
20 minutes' walk
Historical site showcasing ancient Mayan architecture; an educational experience for all ages.
Getting around
City Centre
Playa del Carmen 5 min · 1.9 mi
Airports
Aeropuerto de Playa del Carmen (PCM) 5 min · 2.0 mi
Cozumel (CZM) 49 min · 20.0 mi
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Public parking is possible on site for free.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
You can start your day with a full breakfast, which costs USD 0.1 per person.
Pets
Pets are not allowed.
Languages
English, German, Spanish, Italian, Portuguese
Number of rooms:
22
Former name
iberostar tucan
Reviews and Ratings
Feedback about Iberostar Waves Tucan from previous guests about their experience.
Review score
Based on 958 verified reviews
9.0 /10
Perfect
89 %
Recommend
Cleanliness
9.0/10
Comfort
8.9/10
Facilities
8.6/10
Free WiFi
8.5/10
Location
9.3/10
Staff
9.0/10
Value for money
8.2/10
Pros
Good food
Friendly staff
Amazing pool
Cons
Poor facilities
Uncomfortable beds
Guest reviews
based on 271 reviews
8.6/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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Questions of the users
About Iberostar Waves Tucan
Are there options for booking a room with a king size bed at Iberostar Waves Tucán?
10 February 2024
The hotel features a mix of room types, with half offering a king size bed and the other half equipped with two double beds. However, bed type requests are subject to availability and cannot be guaranteed.
Which dining options are available for guests at this resort?
22 March 2024
Iberostar Waves Tucán offers a variety of dining experiences across multiple restaurants, including Italian, Japanese, Mediterranean, and Mexican cuisines, along with buffet options for breakfast and dinner.
What recreational activities are available for families at the resort?
15 April 2024
Families can enjoy the Star Camp program, featuring engaging activities for children, as well as various entertainment options such as magic shows and outdoor games designed for all ages.
Is there a spa or wellness area at Iberostar Waves Tucán?
28 May 2024
Yes, the resort includes a spa offering massages and treatments in a serene jungle setting, providing a perfect opportunity for relaxation during the stay.
How can I utilize my IHG One Rewards points for my stay?
6 July 2024
IHG One Rewards members can redeem points for stays at Iberostar Waves Tucán directly through IHG's website, allowing for greater flexibility and choice during bookings.
What is the distance from Iberostar Waves Tucán to Playa del Carmen's city center?
17 August 2024
The resort is conveniently located approximately 2.5 kilometers from the center of Playa del Carmen, making it easy to explore local attractions and amenities.
Are there any sustainability efforts at Iberostar Waves Tucán?
30 September 2024
The hotel is committed to sustainability through its Wave of Change program, which includes initiatives aimed at protecting the oceans and promoting responsible tourism practices.
What time is check-in and check-out at this hotel?
11 October 2024
Check-in at Iberostar Waves Tucán begins at 15:00, while check-out is required by 12:00 on your departure day.
What unique family-friendly features does this resort offer?
24 November 2024
In addition to family-oriented activities at Star Camp, the hotel features four outdoor pools and a dedicated area for kids, ensuring that young guests have plenty of opportunities for fun.
Does Iberostar Waves Tucán provide options for non-motorized water sports?
3 December 2024
Guests can enjoy an hour of complimentary non-motorized water sports such as snorkeling, kayaking, and catamaran sailing, allowing for an exciting beachfront experience.
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