Iberostar Heritage Grand Mencey, Santa Cruz de Tenerife
175US$
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Key details
About the Hotel
Dr. Jose Naveiras, 38,
Santa Cruz de Tenerife,
Spain,
38004,
Canary Islands
-
Close to the city center
Great
8.9
9.4
/10
4.1
4.7
/5
Loved by Iberostar Heritage Grand Mencey guests
Spacious rooms
Comfortable beds
Attentive staff
Awesome breakfast
Great location
Stylish decoration
"The spa facilities were lovely, and not crowded - we especially liked the salt water pools outside."
Victor from United Kingdom
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"The breakfast buffet is extensive with good quality options."
Bucketlistcheck from United States
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"The spa is a particular highlight."
James
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Luxury Spa Amenities
Iberostar Heritage Grand Mencey offers 4,500 m² of wellness facilities at SPA Sensations, which includes a hydrotherapy circuit, dynamic pool, and a range of beauty treatments. Guests can unwind with massages, facial therapies, and access to a sauna and bubble beds. The spa also features a fitness room and two paddle tennis courts on the rooftop for recreational activities.
Culinary Experiences
Dining at Iberostar Heritage Grand Mencey includes gourmet offerings at Papa Negra and Los Menceyes restaurants. Papa Negra features locally-sourced dishes like watercress soup with millet foam, while Los Menceyes serves a buffet breakfast and à la carte dinner options. Guests can also enjoy lunch at Los Laureles, located adjacent to the hotel swimming pool.
Premium Room Selection
The hotel offers a variety of room types, including City-View and Garden-View rooms, each designed with Canarian-style decor and views of the surroundings. Suites come with additional amenities such as integrated living spaces and expansive balconies for relaxing. Each room is free of single-use plastics as part of the hotel's sustainability initiative.
Central Location
Iberostar Heritage Grand Mencey is located just ten minutes' walk from the center of Santa Cruz, providing easy access to local attractions and cultural sites. The hotel is 2 km from the Adán Martín Auditorium and 8.5 km from Las Teresitas beach. Guests can explore nearby García Sanabria Park and experience the local market.
Sustainability Commitment
The hotel is committed to sustainability by avoiding the use of single-use plastics and offers a range of MSC Certified Seafood products. Iberostar Hotels & Resorts aims to reduce its carbon footprint and work towards creating a circular economy. Guests can enjoy purified water sourced within the hotel, reflecting its initiative for responsible tourism.
Highlights
Wellness: 4,500 m² of the SPA
Dining: Papa Negra restaurant
Rooms: City-View Double and Garden-View Superior
Location: 10 minutes' walk from the city centre
“Iberostar Heritage Grand Mencey, with its Canary Island architecture, positions you steps from García Sanabria Park in Santa Cruz. The spa distinguishes this hotel, dedicating over 4,500 m² to treatments, while its MSC/ASC-certified gourmet restaurant underscores a commitment to sustainable practices; rooftop paddle tennis courts provide a final, unexpected flourish. It's a relaxing place to unwind within the city.”
James DavidEditor-in-Chief at Tohotel
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Select your room type
Iberostar Heritage Grand Mencey offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Double Room
2 persons
335 sq. feet
1 Double bed
Air conditioning
room details
Junior Suite
2 persons
485 sq. feet
1 King-size bed
Air conditioning
room details
Double Garden View
2 persons
335 sq. feet
1 King-size bed
Balcony
Air conditioning
room details
Superior Double Room
2 persons
390 sq. feet
1 King-size bed
Air conditioning
room details
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Facilities
Iberostar Heritage Grand Mencey offers amenities for your comfortable stay and unforgettable experiences
Facilities:
Perfect
9.0/10Review score
General
No smoking on site
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Luggage storage
Locker room
Lift
Currency exchange
Smoke detectors
Fire extinguishers
Sports & Fitness
Fitness centre
Yoga class
Sports trainer
Aerobics
Services
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Dining
In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Spa & Leisure
Indoor swimming pool
Outdoor swimming pool
Beach umbrellas
Sun loungers
Casino
Live entertainment
Sun terrace
Garden area
Spa & wellness centre
Solarium
Sauna
Turkish bath
Steam room
Jacuzzi
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Back massage
Head massage
Full body massage
Foot massage
Hot spring bath
Open-air bath
Make up services
Room features
Air conditioning
Mini-bar
Soundproofed rooms
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Parquet floor
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Dining Onsite
At Iberostar Heritage Grand Mencey, an array of delightful dining options awaits, each showcasing the rich culinary heritage of the region. From Mediterranean seafood to traditional Spanish fare, every meal is a flavorful exploration of local culture and authenticity.
Los Laureles Restaurant
Mediterranean, Seafood, Spanish, Local
Ambiance
Family friendly, Traditional
Key Offerings
Enjoy a delightful lunch featuring vegan and gluten-free options, with fresh seafood and local specialties that tell the story of the Canarian palate.
Reservation
No
Open daily from 12:30 - 16:30
Papa Negra Restaurant
Spanish, Local, International
Ambiance
Modern, Romantic
Key Offerings
Dine in a stylish setting with a focus on Spanish and international dishes, perfect for a romantic evening. Vegan and gluten-free options available.
Reservation
Recommended
Open for dinner from 20:00 - 23:00, Thursday to Sunday
Los Menceyes Restaurante
Spanish, Local, International
Ambiance
Family friendly, Traditional, Romantic
Key Offerings
Start the day with a generous buffet breakfast or enjoy a comforting dinner, with vegetarian, vegan, and gluten-free options to ensure all tastes are catered for.
Reservation
No
Breakfast from 07:00 - 10:30 and Dinner from 19:00 - 22:00, daily
Restaurante a la carta Kon·Tiki
Mexican
Ambiance
Modern
Key Offerings
Savor vibrant Mexican cuisine in a contemporary atmosphere, featuring a menu rich in traditional flavors.
Reservation
No
Open for lunch from 12:00 - 23:30, Monday to Sunday
Iberostar Heritage Grand Mencey Location
Dr. Jose Naveiras, 38,
Santa Cruz de Tenerife,
Spain,
38004,
Canary Islands
Map view
Dr. Jose Naveiras, 38,
Santa Cruz de Tenerife,
Spain,
38004,
Canary Islands
City landmarks
Museum
Museum of Nature and Man
4900 ft
Museum
Municipal Museum of Fine Arts
2800 ft
Church
Iglesia de Nuestra Senora de la Concepcion
4000 ft
Market
Municipal Market Our Lady of Africa La Recova
1.2
mi
Church
Iglesia de San Francisco
2800 ft
Event hall
Auditorio de Tenerife Adan Martin
1.3
mi
Landmark
Carta Palace
3100 ft
Landmark
TEA Tenerife Espacio de las Artes
1.2
mi
Landmark
Calle del Castillo
3100 ft
Landmark
Castillo de San Juan Bautista
1.3
mi
Landmark
Plaza de Espana
1.1
mi
Church
Parroquia de Nuestra Senora del Pilar
2000 ft
Museum
Historical Military Museum of the Canary Islands
4100 ft
Landmark
Mirador Piedra La Rosa
3400 ft
Landmark
Centro de Fotografia Isla de Tenerife
3400 ft
Landmark
Casa Del Carnaval
3700 ft
Square
Plaza Del Principe
2800 ft
Gallery
Circulo de Bellas Artes de Tenerife
2700 ft
Landmark
Plaza Munoz De Bustillo
1.1
mi
Theatre
Guimera Theater
3900 ft
Botanical Garden
Palmetum of Santa Cruz de Tenerife
1.5
mi
Landmark
Palace of the General Captaincy of the Canary Islands
2700 ft
Amusement Park
Cesar Manrique Waterpark
1.4
mi
Nearby
Santa Cruz de Tenerife
Rambla de Santa Cruz
1100 ft
Park
Parque Garcia Sanabria
200 ft
Gallery
Los Lavaderos
900 ft
Rambla de Santa Cruz
Casino Santa Cruz
300 ft
Calle de Carlos J.R. Hamilton
Sala de Arte de Los Lavaderos
700 ft
Parque Garcia Sanabria
Reloj de flores
1200 ft
Calle Méndez Núñez
TenerifebyHost
1300 ft
Restaurants
Cocina Urbana
200 ft
Rambla Santa Cruz 114
Tenerife south
100 ft
Iberoster
La Tasca de Enfrente
100 ft
Calle Doctor Jose Naveiras 9
Restaurante Aborigen
200 ft
Calle del Doctor Jose Naveiras 38 Iberostar Grand Mencey
Niqqei
200 ft
Calle del Doctor Jose Naveiras 38 Terraza Hotel Mencey
Papa Negra
200 ft
Calle Doctor Jose Naveiras 38
Mundo Iberico
400 ft
Calle del Doctor Guigou 36
Macusamba
400 ft
Rambla del General Franco
Macusamba Cafe Bar And Lounge
400 ft
Rambla de Santa Cruz 116
Strasse Park
600 ft
Rambla de Santa Cruz Parque García Sanabria
Explore Santa Cruz de Tenerife
Local Highlights near Iberostar Heritage Grand Mencey
Top Attractions
Activities
Dining
Entertainment
Municipal Museum of Fine Arts
11 minutes' walk
A collection of European art highlighting notable works. Offers free admission and a serene environment for art enthusiasts.
Parque Garcia Sanabria
1 minute walking
A lush urban park with gardens, fountains, and walking paths. Ideal for relaxation and enjoying the local flora.
Rambla de Santa Cruz
4 minutes walking
A vibrant promenade lined with shops and cafes, perfect for leisurely strolls and soaking up the local atmosphere.
Auditorio de Tenerife Adan Martin
25 minutes' walk
An architectural masterpiece hosting concerts and events. The building itself offers a visual feast for those interested in design.
Sendero de los Sentidos
11 minutes' walk
A scenic trail through nature, ideal for hiking enthusiasts. Trails are easy to navigate, making it family-friendly.
Wellness Spa
5 minutes' drive
A serene destination for relaxation, offering massages and beauty treatments. Reservations recommended to ensure availability.
Water Sports at Playa Valleseco
5 minutes' drive
Experience thrilling water sports such as jet skiing and paddleboarding. Rentals available for both beginners and experts.
Cocina Urbana
1 minute walking
A contemporary eatery offering local and international cuisine with a lively atmosphere. Reservations recommended for dinner.
Restaurante Aborigen
1 minute walking
Focused on traditional Canarian dishes made with local ingredients. The rustic decor creates a cozy dining experience.
La Tasca de Enfrente
1 minute walking
A casual tapas bar featuring local wines and an inviting vibe. Perfect for sampling diverse flavors with friends.
Casino Santa Cruz
1 minute walking
Offers a lively atmosphere with gaming options, bars, and entertainment shows. A fun option for a night out.
Sala de Arte de Los Lavaderos
3 minutes walking
An art venue featuring exhibitions and cultural events. Ideal for families and art lovers searching for unique programs.
Getting around
City Centre
Santa Cruz de Tenerife8 min
·
2000 ft
Airports
Tenerife Norte Airport (TFN)22 min
·
8.8
mi
Tenerife South Airport (TFS)96 min
·
39.4
mi
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Public parking is possible on site at EUR 12 per day.
Internet
Wireless internet is available in for free.
Breakfast
The hotel offers a full breakfast at the price of EUR 40 per person per day.
Children & extra beds
There are no extra beds provided in a room.
Pets
Pets are not allowed.
Languages
English, German, Spanish, Italian, Russian
Year renovated:
2011
Number of floors:
4
Number of rooms:
155
Former name
Iberostar Grand Hotel Mencey
Reviews and Ratings
Feedback about Iberostar Heritage Grand Mencey from previous guests about their experience.
Review score
Based on 752 verified reviews
8.8/10
Great
90%
Recommend
Breakfast
9.1/10
Cleanliness
9.3/10
Comfort
9.3/10
Facilities
9.0/10
Free Wi-Fi
8.9/10
Location
9.2/10
Paid Wi-Fi
8.4/10
Staff
9.1/10
Value for money
8.4/10
Pros
Beautiful building
Excellent breakfast
Helpful staff
Clean hotel
Beautiful gardens
Cons
Stained carpets
Tired areas
Chargeable pool
Guest reviews
based on 2077 reviews
8.9/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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Questions of the users
About Iberostar Heritage Grand Mencey
Is there a charge for using the indoor swimming pool at Iberostar Heritage Grand Mencey?
15 August 2024
The hotel does not have an indoor pool, but there is a heated outdoor pool. Guests can access the indoor SPA thermal circuit for €20 per adult, but a reservation is necessary.
Can visitors expect a heated swimming pool year-round?
22 September 2024
Yes, the pool is heated throughout the entire year.
What is the distance from the hotel to the nearest beach?
30 July 2024
The closest beach, Playa de Las Teresitas, is located approximately 8 kilometers away from the hotel.
Are balconies available in every room at the hotel?
14 November 2024
Balconies are not standard in all rooms, but they can be requested based on availability.
What is the daily cost for parking at Iberostar Heritage Grand Mencey?
18 June 2024
Parking costs €12 per day for stays of 1 to 4 days, and €10 per day for stays of 5 days or more.
What are the additional charges for accessing the hotel's spa facilities?
3 October 2024
Guests will pay €20 per access per person for the spa facilities, which are not included in the room price.
How can guests reach the hotel from TFS Airport, and are shuttle services provided?
5 January 2025
There is no shuttle service available. Guests can take a public taxi, which costs around €90, or a bus for about €12 per person. Private transfers can be arranged upon request.
Is a cot available for an infant if traveling with a baby?
9 December 2024
Cots are provided free of charge, but they are subject to availability upon arrival.
Can payment be made in cash upon arrival at the hotel?
11 March 2025
Payment can be made in cash at the property, along with credit card options.
Are interconnecting rooms available for families?
27 April 2024
Yes, the hotel offers interconnecting rooms suitable for families. For more information, contact the booking site directly.
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