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From394US$ /night
Check-in
30Nov2025Select date
Check-out
01Dec2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Dr. Jose Naveiras, 38, Santa Cruz de Tenerife, Spain, 38004
-
Close to the city center
Perfect
8.9
9.4
/10
4.2
4.8
/5

Luxury Spa Amenities

Iberostar Heritage Grand Mencey offers 4,500 m² of wellness facilities at SPA Sensations, which includes a hydrotherapy circuit, dynamic pool, and a range of beauty treatments. Guests can unwind with massages, facial therapies, and access to a sauna and bubble beds. The spa also features a fitness room and two paddle tennis courts on the rooftop for recreational activities.

Culinary Experiences

Dining at Iberostar Heritage Grand Mencey includes gourmet offerings at Papa Negra and Los Menceyes restaurants. Papa Negra features locally-sourced dishes like watercress soup with millet foam, while Los Menceyes serves a buffet breakfast and à la carte dinner options. Guests can also enjoy lunch at Los Laureles, located adjacent to the hotel swimming pool.

Premium Room Selection

The hotel offers a variety of room types, including City-View and Garden-View rooms, each designed with Canarian-style decor and views of the surroundings. Suites come with additional amenities such as integrated living spaces and expansive balconies for relaxing. Each room is free of single-use plastics as part of the hotel's sustainability initiative.

Central Location

Iberostar Heritage Grand Mencey is located just ten minutes' walk from the center of Santa Cruz, providing easy access to local attractions and cultural sites. The hotel is 2 km from the Adán Martín Auditorium and 8.5 km from Las Teresitas beach. Guests can explore nearby García Sanabria Park and experience the local market.

Sustainability Commitment

The hotel is committed to sustainability by avoiding the use of single-use plastics and offers a range of MSC Certified Seafood products. Iberostar Hotels & Resorts aims to reduce its carbon footprint and work towards creating a circular economy. Guests can enjoy purified water sourced within the hotel, reflecting its initiative for responsible tourism.

Highlights

Wellness: 4,500 m² of the SPA

Dining: Papa Negra restaurant

Rooms: City-View Double and Garden-View Superior

Location: 10 minutes' walk from the city centre

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Double Garden View
2 persons
31 m² 
1 King-size bed
Balcony
Air conditioning
Superior Double Room
2 persons
36 m² 
1 King-size bed
Air conditioning
Double Room
2 persons
31 m² 
1 Double bed
Air conditioning
Junior Suite
2 persons
45 m² 
1 King-size bed
Air conditioning
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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Centre
Santa Cruz de Tenerife600 m
Airports
Tenerife Norte (TFN) 14.1 km
Tenerife Sur (TFS) 63.5 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Free Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Luggage storage
  • Locker room
  • Lift
  • Currency exchange
  • Smoke detectors
  • Fire extinguishers

Sports & Fitness

  • Fitness centre
  • Yoga class
  • Sports trainer
  • Aerobics

Services

  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots

Spa & Leisure

  • Indoor swimming pool
  • Outdoor swimming pool
  • Beach umbrellas
  • Sun loungers
  • Casino
  • Live entertainment
  • Sun terrace
  • Garden area
  • Spa & wellness centre
  • Solarium
  • Sauna
  • Turkish bath
  • Steam room
  • Jacuzzi
  • Pedicure
  • Manicure
  • Waxing
  • Body scrub
  • Facial
  • Treatment room
  • Body wraps
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage
  • Hot spring bath
  • Open-air bath
  • Make up services

Room features

  • Air conditioning
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Parquet floor
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Dining Onsite

At Iberostar Heritage Grand Mencey, an array of delightful dining options awaits, each showcasing the rich culinary heritage of the region. From Mediterranean seafood to traditional Spanish fare, every meal is a flavorful exploration of local culture and authenticity.
Iberostar Heritage Grand Mencey Santa Cruz de Tenerife Restaurant photo The photo shows a bright and elegant dining room, likely in a hotel or upscale restaurant. The room is spacious and well-lit, with white walls, tall white columns, and a high ceiling featuring circular recessed lighting. 

Several round tables are se
Iberostar Heritage Grand Mencey Santa Cruz de Tenerife Restaurant photo The photo shows a bright and airy restaurant dining area. Sunlight streams in through large, multi-paned windows with wooden frames, offering a view of lush greenery outside. The room has a classic, elegant feel with white walls and ornate ceiling de
Iberostar Heritage Grand Mencey Santa Cruz de Tenerife Restaurant photo The photo captures an outdoor dining area, likely belonging to a hotel or resort, on a sunny day. The scene is set on a wooden deck, shaded by several large, white patio umbrellas with a black geometric frame. 

Several tables with chairs are neatly

Los Laureles Restaurant

Mediterranean, Seafood, Spanish, Local
Ambiance
Family friendly, Traditional
Key Offerings
Enjoy a delightful lunch featuring vegan and gluten-free options, with fresh seafood and local specialties that tell the story of the Canarian palate.
Reservation
No
Open daily from 12:30 - 16:30

Papa Negra Restaurant

Spanish, Local, International
Ambiance
Modern, Romantic
Key Offerings
Dine in a stylish setting with a focus on Spanish and international dishes, perfect for a romantic evening. Vegan and gluten-free options available.
Reservation
Recommended
Open for dinner from 20:00 - 23:00, Thursday to Sunday

Los Menceyes Restaurante

Spanish, Local, International
Ambiance
Family friendly, Traditional, Romantic
Key Offerings
Start the day with a generous buffet breakfast or enjoy a comforting dinner, with vegetarian, vegan, and gluten-free options to ensure all tastes are catered for.
Reservation
No
Breakfast from 07:00 - 10:30 and Dinner from 19:00 - 22:00, daily

Restaurante a la carta Kon·Tiki

Mexican
Ambiance
Modern
Key Offerings
Savor vibrant Mexican cuisine in a contemporary atmosphere, featuring a menu rich in traditional flavors.
Reservation
No
Open for lunch from 12:00 - 23:30, Monday to Sunday

Location

Dr. Jose Naveiras, 38, Santa Cruz de Tenerife, Spain, 38004
Map view
Dr. Jose Naveiras, 38, Santa Cruz de Tenerife, Spain, 38004
Nearby
Santa Cruz de Tenerife
Rambla de Santa Cruz
320 m
Park
Parque Garcia Sanabria
60 m
Gallery
Los Lavaderos
250 m
Rambla de Santa Cruz
Casino Santa Cruz
70 m
Calle de Carlos J.R. Hamilton
Sala de Arte de Los Lavaderos
210 m
Parque Garcia Sanabria
Reloj de flores
360 m
Calle Méndez Núñez
TenerifebyHost
380 m
Restaurants
Cocina Urbana
50 m
Rambla Santa Cruz 114
Tenerife south
10 m
Iberoster
La Tasca de Enfrente
30 m
Calle Doctor Jose Naveiras 9
Restaurante Aborigen
40 m
Calle del Doctor Jose Naveiras 38 Iberostar Grand Mencey
Niqqei
50 m
Calle del Doctor Jose Naveiras 38 Terraza Hotel Mencey
Papa Negra
50 m
Calle Doctor Jose Naveiras 38
Mundo Iberico
120 m
Calle del Doctor Guigou 36
Macusamba
110 m
Rambla del General Franco
Macusamba Cafe Bar And Lounge
100 m
Rambla de Santa Cruz 116
Strasse Park
170 m
Rambla de Santa Cruz Parque García Sanabria
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Questions of the users
About Iberostar Heritage Grand Mencey
Is there a charge for using the indoor swimming pool at Iberostar Heritage Grand Mencey?
15 August 2024
The hotel does not have an indoor pool, but there is a heated outdoor pool. Guests can access the indoor SPA thermal circuit for €20 per adult, but a reservation is necessary.
Can visitors expect a heated swimming pool year-round?
22 September 2024
Yes, the pool is heated throughout the entire year.
What is the distance from the hotel to the nearest beach?
30 July 2024
The closest beach, Playa de Las Teresitas, is located approximately 8 kilometers away from the hotel.
Are balconies available in every room at the hotel?
14 November 2024
Balconies are not standard in all rooms, but they can be requested based on availability.
What is the daily cost for parking at Iberostar Heritage Grand Mencey?
18 June 2024
Parking costs €12 per day for stays of 1 to 4 days, and €10 per day for stays of 5 days or more.
What are the additional charges for accessing the hotel's spa facilities?
3 October 2024
Guests will pay €20 per access per person for the spa facilities, which are not included in the room price.
How can guests reach the hotel from TFS Airport, and are shuttle services provided?
5 January 2025
There is no shuttle service available. Guests can take a public taxi, which costs around €90, or a bus for about €12 per person. Private transfers can be arranged upon request.
Is a cot available for an infant if traveling with a baby?
9 December 2024
Cots are provided free of charge, but they are subject to availability upon arrival.
Can payment be made in cash upon arrival at the hotel?
11 March 2025
Payment can be made in cash at the property, along with credit card options.
Are interconnecting rooms available for families?
27 April 2024
Yes, the hotel offers interconnecting rooms suitable for families. For more information, contact the booking site directly.
Check-in
30Nov2025Select date
Check-out
01Dec2025Select date
Rooms and Guests2 Guests, 1 Room