Iberostar Heritage Grand Mencey, Santa Cruz de Tenerife
About the Hotel
Rooms and Amenities
Iberostar Heritage Grand Mencey offers City-View Doubles featuring views of Santa Cruz de Tenerife. Rooms include audio systems and are part of a circular economy program, free of single-use plastics. Garden-View Doubles offer garden views. Superior Doubles have elegant interiors and city views. Junior Suites include a balcony or window. Interconnecting Double Rooms accommodate up to six people. The Royal Suite provides a balcony, a living room, and a whirlpool bath.
Dining Options
The hotel features Papa Negra restaurant, offering dishes prepared with local ingredients. Los Menceyes serves a buffet breakfast with coffee, orange juice, Iberian ham, and pastries, plus à la carte dinners. Los Laureles offers poolside lunch. The Iballa Bar offers tapas and cocktails. The Casino Bar provides drinks and the signature Frozen Mencey cocktail.
Leisure and Entertainment
Guests can access SPA Sensations, which includes a thermal area with a sauna, Turkish bath, hydrotherapy pool, and treatment booths. A fitness room provides exercise bikes and weights. Two paddle tennis courts are available. The hotel offers cooking classes and wine tastings.
Location and Transport
Iberostar Heritage Grand Mencey is a 10-minute walk from the city center. García Sanabria Park is 200 meters away and Plaza de España is 10 minutes away. Las Teresitas beach is 8.5 km away, while Teide National Park is 40 km from the property. The Nuestra Señora de África market is nearby.
Services and Sustainability
The hotel offers three accommodation options: room only, breakfast, or half board. The Papa Negra restaurant is certified by the MSC/ASC Chain of Custody Standard. Solar panels are in use. Single-use plastics are avoided throughout the hotel. The hotel provides accessible facilities for people with reduced mobility. EarthCheck and TripAdvisor have recognized the hotel.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- No smoking on site
- Free Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Luggage storage
- Locker room
- Lift
- Currency exchange
- Smoke detectors
- Fire extinguishers
Sports & Fitness
- Fitness centre
- Yoga class
- Sports trainer
- Aerobics
Services
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
Spa & Leisure
- Indoor swimming pool
- Outdoor swimming pool
- Beach umbrellas
- Sun loungers
- Casino
- Live entertainment
- Sun terrace
- Garden area
- Spa & wellness centre
- Solarium
- Sauna
- Turkish bath
- Steam room
- Jacuzzi
- Pedicure
- Manicure
- Waxing
- Body scrub
- Facial
- Treatment room
- Body wraps
- Back massage
- Head massage
- Full body massage
- Foot massage
- Hot spring bath
- Open-air bath
- Make up services
Room features
- Air conditioning
- Mini-bar
- Soundproofed rooms
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Parquet floor
Location
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