Is it permitted to bring a cat along when staying at the hotel?
10 February 2024
Cats are welcome as long as they are contained when you are not in the room, either in a cage or other appropriate means.
If I cannot provide a credit card at check-in, will a photo ID and a debit card suffice?
15 January 2024
A photo ID and debit card are accepted at check-in. However, a debit card will be charged for the total stay plus a $250 incidental deposit, which is refunded at departure if there are no damages or additional charges.
Are there any additional charges for accommodating two dogs in a room?
8 March 2024
Two dogs are allowed in the room for one pet fee, which is charged per day with a weekly maximum.
Is it possible to check in before the standard 3 PM time due to travel from the airport? Do the rooms have microwaves?
20 April 2024
Check-in starts at 3 PM. Early arrival will be accommodated as best as possible. Corner Deluxe suites do have microwaves for guests' convenience.
Are there special rates available for guests staying due to hospital visits?
10 May 2024
Yes, hospital rates are offered for guests needing accommodation during medical situations.
Is there a dining facility on the premises?
12 March 2024
Mylo's Grill Restaurant, located within the hotel, serves breakfast, lunch, and dinner for guests.
Does the hotel provide portable cribs for guests traveling with infants?
5 June 2024
Yes, portable cribs are available for use during your stay.
What is the protocol if a guest wishes to check out early?
20 February 2024
Guests who check out early may simply leave without checking out at the front desk, unless they wish to change their payment method or need a receipt.
Are there any specific room types with extra space available for booking?
15 July 2024
The specialty two-floor loft suites can be booked directly through the hotel, subject to availability.
Can a room be booked with the inclusion of breakfast, or are those rates separate?
2 August 2024
Options are available for both rates with and without breakfast. Be sure to check the specific rate details when making a reservation.