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Check-in
04Mar2026Select date
Check-out
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Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Avenida 10 Entre Calle 20 Y 22, Playa del Carmen, Mexico, 77710
-
Steps from Playa del Carmen Beach
Nice
6.4
6.6
/10
4.1
3.7
/5

Distinct Accommodation Options

The hotel offers three distinct types of accommodation, including the Colonial Patio, Colonial Balcony, and the spacious Master Suite. The Colonial Patio rooms measure 29 square meters and feature views of the gardens or pool. The Master Suite provides expanded living space and special amenities like complimentary natural repellent and after sun cream with a minimum two-night stay.

Dining Experience

The hotel features an on-site restaurant that serves a variety of delicious dining options. Guests can enjoy freshly prepared meals in a relaxed environment. Room service is also available to enhance the dining experience within the comforts of the accommodations.

Location and Accessibility

Hacienda Paradise Hotel is located just one block from the famous 5th Avenue, providing easy access to a range of shops, restaurants, and nightlife. In addition, the hotel is a short distance from Playa del Carmen's most sought-after beaches. This prime location allows guests to immerse themselves in the local culture and activities.

Swimming Pool and Relaxation

The hotel offers a tranquil swimming pool set within an internal garden, providing a private oasis for guests. Surrounding greenery enhances the serene environment, making it suitable for relaxation. This space serves as an inviting retreat after a day exploring Playa del Carmen.

Pet-Friendly Policies

Hacienda Paradise Hotel welcomes pets, allowing guests to enjoy their vacation alongside their furry companions. This pet-friendly policy adds to the overall experience for travelers who wish to bring their pets. Specific accommodations and services are tailored to ensure a comfortable stay for both guests and their pets.

Highlights

Location: one block from the famous 5th avenue .

Rooms: 30 spacious rooms decorated with rustic Mexican furniture .

Dining: on-site restaurant that offers delicious dining options .

Swimming Pool: internal garden with tranquil swimming pool .

Pet-Friendly: enjoy your vacation with your pet .

“The hacienda-style architecture immediately distinguishes this boutique hotel. Situated a block from Fifth Avenue, the location puts guests in the heart of Playa del Carmen, with beaches and cultural sites easily accessible. While some aspects require attention, its pet-friendly policy and unique style create a memorable stay.”
Hotel logo
James DavidEditor-in-Chief at Tohotel
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Select your room type

Hacienda Paradise Hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Quadruple Room Balcony
2 persons
325 sq. feet 
2 Double beds
Shower
Bathtub
Double Room Balcony
2 persons
325 sq. feet 
1 King-size bed
Shower
Bathtub
Quadruple Room Pool View
2 persons
380 sq. feet 
2 Double beds
Shower
Bathtub
King Room Pool View
2 persons
380 sq. feet 
1 King-size bed
Shower
Bathtub
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Facilities

Hacienda Paradise Hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Wi-Fi
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • 24-hour security
  • Luggage storage
  • ATM/Cash machine
  • Smoke detectors
  • Fire extinguishers
  • Key card access
  • Key access

Services

  • Paid airport shuttle
  • Pet amenities available
  • Housekeeping
  • Car hire
  • Tours/Ticket assistance

Spa & Leisure

  • Outdoor swimming pool
  • Beach umbrellas
  • Sun loungers
  • Garden area
  • Spa & wellness centre
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage
  • Shallow end

Room features

  • Air conditioning
  • Mini-bar
  • Patio
  • Garden furniture

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
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Hacienda Paradise Hotel Location

Avenida 10 Entre Calle 20 Y 22, Playa del Carmen, Mexico, 77710
Map view
Avenida 10 Entre Calle 20 Y 22, Playa del Carmen, Mexico, 77710
Nearby
Mall
Quinta Alegria Shopping Mall
800 ft
Museum
3D Museum of Wonders
800 ft
Church
Nuestra Senora del Carmen Catholic Church
800 ft
Night club
Coco Bongo
1600 ft
Beach
Playacar
300 ft
Av Constituyentes esquina 5ta esquina 5ta Avenida
Ambarte
700 ft
Gallery
Riviera Art Gallery
800 ft
Gallery
La Galeria de Playa Art Gallery
1100 ft
Calle 16 Entre 5ta Avenid y 10 Avenida a un lado del centro comercial Quinta Alegría
Arte en Playa
1000 ft
Avenida entre 24 y 34 calles 5a
Caminarte
1100 ft
Aquarium
Aquarium Beach
1500 ft
Shopping Area
Plaza Las Americas
300 ft
Casino
Grand Riviera Casino
1500 ft
Store
MEGA Soriana
1700 ft
Shopping Area
Plaza Calle Corazon
1700 ft
Store
ME Dive Center
1900 ft
Restaurants
Senor Frog's Playa del Carmen
500 ft
Calle Quinta Avenida Calle 22 Norte
Bella Italia Pizzeria
200 ft
Avenida 10 y calle 20 Colonia Quintas Del Carmen
EZ Sports Bar
300 ft
5th Avenue btwn 12th and 14th Streets
Cantina Mamitas
300 ft
Calle 28
Starbucks Playacar
300 ft
Paseo Xaman-Ha Lt 19 Plaza Playacar
McCarthys Irish Pub
400 ft
Avenida 1
Los Aguachiles Calle 34
900 ft
Avenue 25 Calle 34
Explore Playa del Carmen
Activities Near Hacienda Paradise Hotel
Top Attractions
Activities
Dining
Entertainment
Quinta Avenida
Quinta Avenida
8-minute walk
Vibrant pedestrian street featuring shops, cafes, and local art galleries, perfect for soaking up the local culture.
Museo Frida Kahlo Playa Del Carmen
Museo Frida Kahlo Playa Del Carmen
10-minute walk
Art museum dedicated to Frida Kahlo, showcasing her life and works, a must-visit for art enthusiasts.
Coco Bongo
Coco Bongo
6-minute walk
Famous entertainment venue known for spectacular shows, combining music, dance, and acrobatics in an energetic atmosphere.
Kool Beach Club
Kool Beach Club
9-minute walk
Exciting beach club offering water sports and lounge areas, ideal for relaxation and fun in the sun.
Xaman Ha Aviary
28-minute drive
A serene aviary housing various exotic birds, perfect for nature lovers seeking a tranquil experience.
Bella Italia Pizzeria
Bella Italia Pizzeria
1-minute walk
Cozy pizzeria famed for its authentic Italian cuisine and fresh ingredients, ideal for family and casual dining.
Cantina Mamitas
Cantina Mamitas
1-minute walk
Lively cantina offering delicious Mexican dishes and cocktails with a fun ambiance, perfect for a relaxed meal.
5th Avenue Jazz Club
10-minute walk
Jazz club hosting live performances regularly, great for music lovers seeking a laid-back evening out.
La 5ta Hacienda
La 5ta Hacienda
10-minute walk
Artistic venue with rotating exhibitions, perfect for all ages, offering a unique blend of culture and entertainment.
Getting around
City Centre
Playa del Carmen6 min  ·  1700 ft
Airports
Playa Del Carmen, Quintana Roo (PCM)21 min  ·  1.1 mi
Cozumel International Airport (CZM)52 min  ·  21.5 mi
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Property information and rules
Check-in
from 15:00-23:30
Check-out
until 12 pm
Guest Parking
No parking available.
Internet
Wireless internet is available in for free.
Breakfast
The hotel Hacienda Paradise provides visitors with a free full breakfast. 
Children & extra beds
There are no extra beds provided in a room.  There are no cots provided in a room. 
Pets
Pets are not allowed.
Year renovated:
2006
Number of rooms:
37
Former name
hacienda paradise hotel by hospitality wellbeing

Reviews and Ratings

Feedback about Hacienda Paradise Hotel from previous guests about their experience.
Review score
Based on 263 verified reviews
6.3/10
Nice
53%
Recommend
Breakfast
4.3/10
Cleanliness
7.0/10
Comfort
7.0/10
Facilities
6.5/10
Free Wi-Fi
6.1/10
Location
8.6/10
Paid Wi-Fi
7.4/10
Staff
7.2/10
Value for money
6.6/10
Pros
Nice rooms
Great location
Friendly staff
Good value
Clean outside
Cons
Water issues
Old furniture
No parking
Guest reviews
based on 352 reviews
6.4/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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Questions of the users
About Hacienda Paradise Hotel
Is it possible to check in at 11 am tomorrow?
12 November 2024
Early check-in is subject to availability, but guests can use the facilities while waiting for their room to be ready.
Can beach towels be provided during my stay?
23 December 2024
Yes, beach towels are available for guests to use.
What public transportation options are nearby if I want to visit XCARET park?
5 January 2025
Information about public transportation, including Colectivos and taxi services, can be obtained from the hotel's staff.
Where can I find shuttle services from the airport?
17 February 2025
Shuttle services are available; it's recommended to contact Xperience Hotels for the details.
Are mosquito nets available in the rooms, and can I request a hairdryer?
13 March 2025
Mosquito nets are provided, and hairdryers can be requested at the Front Desk during check-in.
What is the policy regarding early check-in?
24 April 2025
Early check-in depends on availability and may incur a fee based on the duration of the early arrival.
Is there parking available for guests with rental cars?
16 May 2025
Metered parking spaces are available nearby, with additional parking options a short distance from the hotel.
Does the hotel allow pets?
30 June 2025
The hotel is pet-friendly, welcoming guests to bring their furry companions.
Is there a shuttle service offered to and from Cancun airport?
10 July 2025
Shuttle service can be arranged for an additional fee.
Are there facilities for long stays at the hotel?
22 August 2025
Long stay bookings are available for interested guests.
Does the hotel have an elevator for guests?
4 September 2025
There is no elevator in the hotel, but ground floor rooms can be requested.
Are there fitness facilities available near the hotel?
18 October 2025
While the hotel does not have a gym, there are fitness centers located within walking distance.

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Rooms and Guests2 Guests, 1 Room