Alua Tenerife Puerto de la Cruz  Exterior photoAlua Tenerife Puerto de la Cruz  Exterior photoAlua Tenerife Puerto de la Cruz  Exterior photo
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From129US$ /night
Check-in
16Apr2026Select date
Check-out
17Apr2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Antonio Ruiz Alvarez S/N, Puerto de la Cruz (Tenerife), Spain, 38400
-
Close to Playa del Castillo beach
Great
8.3
5.9
/10
3.5
3.9
/5

Location

The hotel is situated along the northern coast of Tenerife, directly facing the Atlantic Ocean. Close proximity to Loro Parque, a renowned zoological park, enhances its appeal to families and nature enthusiasts. The picturesque Botanical Garden of Puerto de la Cruz is just a short walk away, offering beautiful landscapes and local flora.

Rooms

Alua Tenerife offers 337 comfortable rooms, with options for ocean views and private balconies. The rooms come equipped with air conditioning, satellite TV, and high-quality furnishings for a restful stay. Family rooms allow for convenience with extra space, catering well to those traveling with children.

Dining

Dining options at the hotel include an on-site buffet restaurant serving international cuisine. For a lighter snack or drink, the hotel has two bars, including a poolside bar for refreshments. The children's menu ensures meals cater to younger guests, enhancing family-friendly dining experiences.

Entertainment

Guests can enjoy a variety of activities, including an outdoor pool where daytime relaxation and recreation are prioritized. The hotel organizes occasional evening entertainment, including live music and performances. The proximity to local attractions provides guests with additional options for exploring Puerto de la Cruz.

Wellness

The hotel offers a wellness area with an outdoor gym, providing a space for fitness enthusiasts to maintain their routines while enjoying scenic views. A sauna is also available, offering a space for relaxation post-activity. The inclusion of spa services allows guests to unwind further during their stay.

Highlights

Location: Atlantic Ocean front

Rooms: 337 comfortable rooms

Dining: buffet restaurant

Entertainment: outdoor pool

Wellness: wellness area & sauna

“This hotel stands out for its prime location near Jardin Beach and comprehensive amenities, including both adult and children's pools. I especially note the inclusion of My Favorite Club(R) services. While some aspects, such as the pool maintenance, could use attention, the modern rooms and varied dining options contribute to a solid vacation experience.”
Hotel logo
James DavidEditor-in-Chief at Tohotel
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Select your room type

Alua Tenerife offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Double Room
2 persons
345 sq. feet 
2 Single beds
Shower
Balcony
Double Pool View
2 persons
345 sq. feet 
2 Single beds
Pool view
Shower
Balcony
Suite
2 persons
435 sq. feet 
2 Single beds
Shower
Balcony
Duplex Room
2 persons
595 sq. feet 
2 Single beds
Shower
Balcony
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Facilities

Alua Tenerife offers amenities for your comfortable stay and unforgettable experiences
Facilities: Great
8.4/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Security
  • ATM/Cash machine
  • Smoke detectors
  • Fire extinguishers

Sports & Fitness

  • Fitness centre
  • Diving
  • Tennis court
  • Billiard tables
  • Table tennis

Guest Parking

  • Electric kettle

Services

  • Paid shuttle service
  • Pet amenities available
  • Housekeeping
  • Car hire
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Special diet menus

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Baby pushchair
  • Children's pool

Spa & Leisure

  • Indoor swimming pool
  • Outdoor swimming pool
  • Beach umbrellas
  • Live entertainment
  • Sun terrace
  • Garden area
  • Massage

Room features

  • Air conditioning
  • Terrace
  • Garden furniture

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
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Dining Onsite

Alua Tenerife offers a delightful array of dining experiences that beckon travelers to savor both local and international cuisines. Guests can indulge in lively buffets, unique local flavors, and casual bites by the pool, all within a family-friendly atmosphere.
Alua Tenerife Puerto de la Cruz  Restaurant photo
Alua Tenerife Puerto de la Cruz  Restaurant photo
Alua Tenerife Puerto de la Cruz  Restaurant photo

Terra

Spanish, International
Ambiance
Family-friendly, vibrant buffet setting
Key Offerings
A generous buffet featuring live cooking stations, fresh juices, healthy options, and local drinks, making every meal a feast of choices.
Reservation
No
Open for breakfast, lunch, and dinner.

Kentia

International
Ambiance
Modern, family-friendly outdoor bar
Key Offerings
A relaxed setting serving refreshing drinks and light snacks, perfect for a quick meal by the pool while soaking up the sun.
Reservation
No
Open for lunch.

Enyesque

Local
Ambiance
N/A
Key Offerings
Offers a selection of local delicacies with an authentic taste of Tenerife, available for lunch and dinner on select days.
Reservation
No
Open Tuesday to Saturday from 12:00 - 22:00.

Alua Tenerife Location

Antonio Ruiz Alvarez S/N, Puerto de la Cruz (Tenerife), Spain, 38400
Map view
Antonio Ruiz Alvarez S/N, Puerto de la Cruz (Tenerife), Spain, 38400
Nearby
Castle
Castillo de San Felipe
1700 ft
Beach
Playa del Castillo
900 ft
Playa Chica
1500 ft
9 Av. Melchor Luz
Hiperdino Puerto de la Cruz
1600 ft
Restaurants
Tasca Bahia Del Valle
300 ft
Calle Antonio Ruiz Alvarez 1A 38400 Puerto de la Cruz Santa Cruz de Tenerife,
Smirres Cuatro Vientos
500 ft
Avenida de Francisco Afonso Carrillo 1
Bar Restaurante Cadiz
700 ft
Avenida Blas Perez Gonzalez 7
Motart cafe'
1000 ft
Calle Manuel Yanes Barreto 1
Harry's Gourmeteria
1200 ft
Mercado Municipal Avenida Blas Peréz
Restaurante pizzeria jamaica
1200 ft
Avd.Jose del campo llarena Edificio ucanca local 16
Andana Beach Club
1700 ft
Avenida Francisco Afonso Carrillo S/N
Terraza del Mar
2000 ft
Avenida Francisco Afonso Carrillo N. 10
Restaurante Peruano
2100 ft
Calle Pozo 18 Nos encontramos al lado de la Oficina de Correos
Restaurante Casa Julian
2600 ft
Calle Guayanfanta 22
Explore Puerto de la Cruz (Tenerife)
Explore Puerto de la Cruz
Top Attractions
Activities
Dining
Entertainment
Loro Park
Loro Park
13 minutes' walk
Renowned wildlife park featuring exotic birds and shows, perfect for family fun. Free admission on special days.
Plaza Charco
Plaza Charco
14 minutes' walk
Vibrant town square with shops and dining, ideal for people-watching and soaking in local culture.
Parque Taoro
Parque Taoro
16 minutes' walk
A scenic park featuring gardens and viewpoints, offering a relaxing escape with panoramic views of the coast.
Castillo de San Felipe
Castillo de San Felipe
7 minutes' walk
Historic fortress overlooking the sea, showcasing local history and culture, surrounded by beautiful scenery.
Hiking at Parque Taoro
16 minutes' walk
Scenic trails offer hiking opportunities amidst lush landscapes. Suitable for all levels with stunning vistas.
Surfing at Playa Jardin Beach
5 minutes' walk
Catch some waves at this popular beach! Rental services available nearby for boards and lessons.
Relaxation at Local Spas
5 minutes' drive
Indulge in wellness treatments at nearby spas, offering massages and rejuvenating therapies. Perfect for relaxation.
Tasca Bahia Del Valle
Tasca Bahia Del Valle
1 minute' walk
Cozy eatery serving authentic Canarian dishes. Known for fresh seafood and a warm, welcoming atmosphere.
Harry's Gourmeteria
Harry's Gourmeteria
5 minutes' walk
Chic spot with gourmet cuisine, offering creative dishes and a stylish ambiance. Reservations recommended.
Bar Restaurante Cadiz
Bar Restaurante Cadiz
3 minutes' walk
Casual dining with a menu of traditional Spanish tapas and local wines, perfect for a relaxed meal.
Puerto de la Cruz Casino
Puerto de la Cruz Casino
25 minutes' walk
Elegant casino featuring games and live entertainment. Great for a lively night out with friends or couples.
Live Music at Motart Cafe
4 minutes' walk
Charming café hosting regular live music events. Enjoy a drink while listening to local artists perform.
Getting around
City Centre
Puerto de la Cruz (Tenerife)16 min  ·  4300 ft
Airports
Tenerife Norte (TFN)42 min  ·  17.4 mi
Tenerife Sur (TFS)137 min  ·  56.7 mi
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site at EUR 12 per day.
Internet
Wireless internet is available in for free.
Breakfast
At the hotel Alua Tenerife guests are invited to a full breakfast served for free. 
Children & extra beds
There are no extra beds provided in a room. 
Pets
Pets are allowed on request.
Languages
English, German, Spanish
Number of floors:
5
Number of rooms:
422
Former name
Gema Turquesa Playa / Turquesa Playa Hotel

Reviews and Ratings

Feedback about Alua Tenerife from previous guests about their experience.
Review summary
Based on recent reviews
Powered by AI
Alua Tenerife offers spacious, clean rooms, some featuring balconies with ocean views. Guests frequently praise the varied breakfast buffet. Its location is convenient, being close to the beach and within walking distance of Loro Parque, although some guests have noted that the immediate area feels a bit secluded. The hotel also provides good value for money, making it a popular choice for visitors to Puerto de la Cruz.
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Review score
Based on 1916 verified reviews
7.9/10
Very good
80%
Recommend
Cleanliness
8.8/10
Staff
8.8/10
Paid Wi-Fi
6.9/10
Free Wi-Fi
7.5/10
Pros
Comfortable bed
Good breakfast
Good location
New Year's Eve party
Cons
Bathroom door
Extra drink cost
Guest reviews
based on 1916 reviews
7.9/10
based on 2050 reviews
3.5/5
based on 3468 reviews
8.3/10
Jim from United States
Family with children
double room
5 nights in November 2025
|
Reviewed:February 17, 2026
7/10
clean roomwide varietyawkward staffnoisy area
the room was very clean and well kept daily. breakfast had a wide variety of choices, including something for everyone. the food was AMAZING!!! i especially liked the fresh fruit and pastries.
the bar staff seemed a bit awkward. i asked for an extra cup of ice and seemed like it was a huge deal. also, the communal areas can get quite noisy, especially during peak hours.
0 Helpful
john from united kingdom
Family with children
double pool view
5 nights in November 2025
|
Reviewed:December 22, 2025
9.0/10

fantastic stay!

big poolfriendly stafftasty drinks
I loved the location because it was close to town. The staff were friendly. And the hotel looked very nice. the pool was big and spacious. i especially enjoyed the tasty drinks and fast bar service.
The food was of moderate quality. I found the buffet offered a lot, but the products seemed substitute and over-processed.
Rooms
9/10
the room was spacious and clean. the decor was modern, and the amenities included a well-stocked minibar and a safe.
Dining
8/10
Breakfast featured a diverse selection of well-prepared dishes. There were many choices. the snack lounge bar, specifically for my favourite club guests, was particularly enjoyable. It had different snacks.
Location
10/10
The hotel is conveniently situated near the main bus station. It's a short walk. the location allows quick access to local attractions and amenities.
Service
9/10
The personnel was kind and helpful, always ready to assist with any requests. This was appreciated. daily cleaning of the room ensured a consistently pleasant environment for everyone.
0 Helpful
|
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Benjamin from United States
Couple
Double Room
6 nights in October 2025
|
Reviewed:December 13, 2025
5/10
many choicesnoisy air conditioningfaulty lamp
the breakfast had many choices it was good enough
the air conditioning was too noisy ironically it rattled the least at the highest power. i had difficulty closing the bathroom door. the bedside lamp also did not work it was frustrating
0 Helpful
Camila from Spain
Couple
Double Room
3 nights in October 2025
|
Reviewed:November 18, 2025
6/10

Acceptable stay with significant drawbacks.

decent sizerude staffparking deposit
The room was a decent size (good enough for a short stay).
I arrived late and the front desk staff were not helpful at all. I was also told that I had to leave a deposit to use the parking. The staff were rude, and I was like I was treated differently for being English, (which I found rather annoying).
0 Helpful

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Rooms and Guests2 Guests, 1 Room