Are guests allowed to smoke on the balcony that overlooks the pool?
12 November 2024
Yes, smoking is permitted on the balcony with a pool view. 75 photos
Emerald Hotel, Gisborne
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Key details
About the Hotel
13 Gladstone Road, Gisborne, 4010,
- Close to Midway Beach
Very good
7.2
7.5
2.5
3.5
4-Star Integrated Hotel & Conference Facility in Gisborne
Overview
Emerald Hotel stands as
Rooms
Emerald Hotel offers a range of accommodations designed for both leisure and business travelers. The executive apartments on the fourth floor include a fully-equipped kitchen, stunning views, and ample space across two bedrooms. For a more exclusive experience, the executive river view suite showcases balconies overlooking the convergence of the city's three rivers.
Location
Located at 13 Gladstone Road, the hotel is surrounded by over 30 cafés, restaurants, and attractions, including shops and theaters. The scenic waterfront walkway is just a short distance away, providing access to the inner harbor marina. Nearby attractions include the local museum and the new aquatic center, Kiwa Pools.
Business Facilities
The Emerald Hotel serves as a comprehensive destination for meetings and events, with a conference center that includes a variety of meeting rooms. Each room is equipped with state-of-the-art technology, including projectors and microphones. Catering services can be arranged for breakfast, lunch, and dinner, accommodating a diverse range of dietary preferences.
Dining and Additional Services
Emerald Hotel does not feature on-site dining but collaborates with Gisborne's catering industry to provide a wide array of meal options for events.
Highlights
Business Facilities: State-of-the-art conference center for 400 guests
Rooms: 48 spacious accommodations with stunning views
Location: Surrounded by 30 cafés and restaurants
Dining: Collaboration with Gisborne's catering industry
“I noted the hotel's central location in Gisborne, near attractions and dining, alongside its conference facilities. The executive apartments, equipped with modern kitchens and offering scenic views, caught my attention, but there seem to be some serious issues. It appears maintenance and advertised amenities may not align with guest expectations, despite the potential suggested by its event spaces and past reputation.”
Select your room type
Emerald Hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
- Standard Suite2 persons4 sq. feet1 King-size bedAir conditioningHeatingroom details
- Executive Suite Pool View2 persons45 sq. feet2 Single beds or 1 Queen-size bedAir conditioningBalconyroom details
- Executive Suite River View2 persons45 sq. feet2 Queen Size BedsAir conditioningBalconyroom details
Show all rooms
Price and Room Availability Calendar
Check availability and prices for your dates now!
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Check-in/ Check-out
Facilities
Emerald Hotel offers amenities for your comfortable stay and unforgettable experiences
General
- Non-smoking rooms
- Wi-Fi
- Parking
- No pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Lift
- Smoke detectors
- Fire extinguishers
- Key card access
Guest Parking
- Electric kettle
Services
- Housekeeping
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Spa & Leisure
- Outdoor swimming pool
Room features
- Air conditioning
- Heating
- Sitting area
- Garden furniture
- Dining table
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
Room decor
- Carpeted floor
Show more
Emerald Hotel Location
13 Gladstone Road, Gisborne, 4010,
Explore Gisborne
Gisborne Highlights
Tairawhiti Museum
15 minutes walking
Local history and culture displayed in engaging exhibits. Known for unique artifacts and seasonal free admission days.
Captain Cook Statue
14 minutes walking
A memorial to Captain Cook, offering scenic views of the coastline. Ideal for photography and a quick historical stop.
Gisborne City Vintage Railway
10 minutes walking
Historic railway experience offering rides and insights into local rail history. A family-friendly activity with memorabilia.
Waka Voyagers Tairawhiti
5 minutes walking
Canoeing adventures offering unique cultural experiences. Suitable for thrill-seekers with group bookings required.
Waikanae Beach
14 minutes walking
Relaxing beach ideal for sunbathing, swimming, and beach sports. Nearby cafes enhance enjoyment for families and solo visitors.
Just Thai
3 minutes walking
Authentic Thai cuisine in a casual setting. Signature dishes include Pad Thai, catering to vegetarian options.
Harvest Hangout
2 minutes walking
Charming coffee shop offering fresh, local ingredients. Known for specialty brews and healthy snacks, perfect for a quick bite.
Ussco Bar & Bistro
4 minutes walking
Modern dining with an expansive menu including seafood and steak. Known for its vibrant atmosphere and outdoor seating.
The Dome Cinema & Bar
5 minutes walking
Cinema featuring both current blockbusters and indie films, along with a bar serving cocktails. Family-friendly and cozy.
HB Williams Memorial Library
5 minutes walking
Community hub offering resources, events, and a quiet ambiance. Perfect for solo travelers looking for a peaceful retreat.
Getting around
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Property information and rules
Check-in
from 14:00-22:00
Check-out
from 07:00-10:00
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in the entire hotel for free.
Children & extra beds
There are no cots provided in a room.
Pets
Pets are not allowed.
Year renovated:
2012
Number of floors:
4
Number of rooms:
46
Former name
Quality Hotel Emerald
Reviews and Ratings
Feedback about Emerald Hotel from previous guests about their experience.
Pros
Spacious rooms
River view
Private car park
City location
Cons
Tired decor
Dirty pool
Maintenance issues
Guest reviewsShow more reviews
Questions of the users
About Emerald Hotel
Does the hotel offer any rooms equipped with a spa bath for two?
15 December 2024
While no rooms feature a spa bath for two, several rooms do have bath facilities. Additionally, a spa pool and swimming pool are available on the ground floor. Are the two double beds provided in separate rooms, or will they be in the same area?
20 January 2025
The accommodation includes one double bed in the living room and another double bed in a separate bedroom. Is there a service available for guests at the poolside?
7 February 2025
Yes, your room includes a balcony that faces the pool, but poolside service may vary. It's best to check with the front desk for specific offerings. Will I need to present identification during the check-in process?
28 March 2025
Yes, a form of ID is required at the time of check-in. Are off-street parking options available for guests?
14 April 2025
Yes, there is off-street parking, along with secured parking options. What types of items can I find in the mini bar available in the rooms?
19 May 2025
Rooms are equipped with a mini bar that includes items such as pump water, Gisborne Gold beer, Brancott Merlot and Montana Sav Blanc wines, snacks, and soft drinks. Does each room come with a private bathroom for guests?
30 June 2025
Yes, every room is furnished with a private toilet. Are guests permitted to smoke on balconies that have a view of the river?
10 July 2025
Yes, smoking is allowed on the balcony with river views. Is there an elevator in the hotel for guests needing accessibility?
21 August 2025
Yes, the hotel features elevator access for convenience. Does the hotel have a gym available for guests to use?
5 September 2025
Yes, a small gym facility is available for guests. What should guests do if they arrive at the hotel late at night?
30 October 2025
Instructions for late-night check-in will be provided, with a contact number available on the door. Is a vaccination passport necessary for staying at the hotel?
12 November 2025
Yes, a vaccination passport is required for all guests during their stay. Can I heat my food in the hotel, or are microwaves available?
25 December 2025
There are no microwaves in the rooms, but food can be heated using the kitchen facilities available. Are there any conference or event facilities at the hotel?
3 January 2026
Yes, the hotel provides conference facilities suitable for various events and meetings. What is the parking situation like if I have a larger vehicle such as a Ute with a trailer?
16 February 2026
The parking facility might be unsuitable for larger vehicles with trailers, as it is compact and has a height restriction. Are laundry services available at the hotel for guests?
28 March 2026
Unfortunately, there are no laundry facilities available on-site, but options are available nearby.Next best alternative
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