Dreams Sapphire | AAA Four Diamond All-Inclusive

Name: Dreams Sapphire Resort & Spa, Puerto Morelos
Address: Mz 31 Lt14-02 Bahia De Petempich, Puerto Morelos, Quintana Roo, 77580
Price range: US$154+
Rating: 8.4

2 photos

Dreams Sapphire Resort & Spa Puerto Morelos Exterior photo

Dreams Sapphire Resort & Spa Puerto Morelos Room photo

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Key details

About the Hotel

Mz 31 Lt14-02 Bahia De Petempich, Puerto Morelos, 77580

Near the beach

Great

8.4

7.9

/10

4.2

3.5

Loved by Dreams Sapphire Resort & Spa guests

Spacious rooms

Helpful staff

Delicious food

Family-friendly atmosphere

Daily entertainment

"Pools are good, son of 5yo had a blast on the three large waterslides."

Jeroen from Netherlands

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"The hydrotherapy circuit in the spa and the massage were phenomenal!"

Jayne M from Canada

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"Lots of pool and on property entertainment and activities, day and night, no problem getting good drinks and wine variety and cocktails."

BARRY from United States

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AAA Four Diamond Award-Winning All-Inclusive Resort in Puerto Morelos

Amenities

Dreams Sapphire Resort & Spa offers Unlimited-Luxury(R) with all-inclusive services. The resort includes three glistening pools, a children's water park with three towering slides, and a comprehensive spa facility, Dreams Spa by Pevonia. Guests can enjoy exciting activities like kayaking and snorkeling right on-site.

Rooms

Accommodations at Dreams Sapphire range from luxury suites to family-friendly options. The Preferred Club Master Suite Beach Front Swim Out includes a private pool with ocean views and upgraded amenities. Each room comes with a private balcony, 24-hour room service, and mini-bar replenished daily.

Location

Located just 15 minutes from Cancun International Airport, Dreams Sapphire sits on a pristine beachfront. The resort offers easy access to nearby golf courses such as Gran Coyote Riviera Maya and El Camaleon Mayakoba. Guests can also explore the charm of the Riviera Maya, complete with various cultural sites and beaches.

Wellness

The Dreams Spa by Pevonia spans nearly 1,950 square feet and provides a full menu of treatments. Guests can benefit from hydrotherapy and signature body treatments derived from local traditions. The extensive wellness offerings include relaxing lounges, baths, and saunas.

Family-Friendly Experience

Dreams Sapphire accommodates families through its Explorers Club for children, ensuring supervised fun for younger guests. Family suites and the children's water park are specifically designed to cater to families of all sizes. The hotel also offers connecting rooms and special family-oriented dining options.

Highlights

Location: 15 minutes from Cancun International Airport

Rooms: Preferred Club Master Suite Beach Front Swim Out

Amenities: Unlimited-Luxury(R) with all-inclusive services

Dining: Gourmet restaurants with unlimited dining and drinks

Wellness: Dreams Spa by Pevonia with hydrotherapy

Family-Friendly: Explorers Club for children and family suites

“Dreams Sapphire earns praise as a family-friendly, all-inclusive resort, conveniently located just 15 minutes from Cancun International Airport. I appreciate its range of amenities, including a water park, multiple pools, and varied dining, but I also acknowledge some reports of overcrowding during peak seasons. For those seeking elevated luxury, the Preferred Club option seems a worthwhile consideration.”

Anna BlackEditor-in-Chief at Tohotel

Location: Great

8.5/10Review score

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Highlights from guests

DiningTaco Paradise!

The nightly taco cart near the bar was a highlight, with out-of-this-world tacos. The sushi at the Asian restaurant was delicious too.

Ricardo from Spain

Review on

Children's AmenitiesKid-Friendly Fun

This place is perfect for families, with high chairs in restaurants and a fun pool with slides.

Emma from Canada

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Room FeaturesOceanfront Bliss

The Indigo beachfront suites are spacious and super clean, with large balconies and hot tubs right on the water.

Chloe from Australia

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Spa & LeisureAdults-Only Oasis

The adults-only pool was a real treasure and a relaxing escape. The spa was excellent too.

Jack from United Kingdom

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Select your room type

Dreams Sapphire Resort & Spa offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deal of the
2 persons
48 sq. feet
2 King Size Beds
Air conditioning
Balcony
room details
Deluxe Junior Suite Tropical View Triple
2 persons
48 sq. feet
2 Double beds
Air conditioning
Balcony
room details
Preferred Club Junior Suite Tropical View Triple
2 persons
48 sq. feet
2 Double beds
Air conditioning
Balcony
room details

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Price and Room Availability Calendar

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Check-in/ Check-out

Facilities

Dreams Sapphire Resort & Spa offers amenities for your comfortable stay and unforgettable experiences

Facilities: Great

8.4/10Review score

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Private beach
Currency exchange
ATM/Cash machine
Barber shop
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Wind surfing
Diving
Snorkelling
Canoeing
Tennis court
Golf course
Billiard tables
Darts
Table tennis
Archery
Yoga class
Fishing

Services

Paid airport shuttle
Valet parking
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink

Dining

Restaurant
Poolside snack bar
Snack bar

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Babysitting/Child services
Baby pushchair
Children's buffet
Board games
Children's pool
Water slides
Children's play area
Kids club
Game room

Spa & Leisure

Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Aqua park
Live entertainment
Night club
Sun terrace
Garden area
Leisure/ TV room
Spa & wellness centre
Sauna
Jacuzzi

Room features

Air conditioning
Mini-bar
Sitting area
Dressing area
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Dining Onsite

Dreams Sapphire Resort & Spa presents a delightful blend of dining experiences that cater to various palates. Guests can enjoy romantic evenings, vibrant cultural flavors, and casual beachfront bites, all set against the backdrop of paradise. Each venue invites culinary exploration and local inspiration, ensuring every meal is a celebration of taste and ambiance.

Bordeaux
French
Ambiance
Romantic setting perfect for intimate dinners.
Key Offerings
Specializes in gluten-free and dairy-free options, highlighting fine French cuisine.
Reservation
Recommended for optimal dining experience.
Dinner only.
Himitsu
Asian
Ambiance
Tranquil and elegant Asian-inspired environment.
Key Offerings
Offers a variety of gluten-free and dairy-free dishes showcasing diverse Asian flavors.
Reservation
Recommended for a seamless experience.
Dinner only.
El Patio
Mexican
Ambiance
Casual yet vibrant atmosphere reflecting traditional Mexican culture.
Key Offerings
Features gluten-free and dairy-free specialties, emphasizing authentic Mexican cuisine.
Reservation
Recommended to secure a table.
Dinner only.
Coco Cafe
Casual cafe
Ambiance
Relaxed and inviting atmosphere for leisurely dining.
Key Offerings
Offers a selection of light bites and beverages throughout the day.
Reservation
Not required.
Breakfast, Lunch, and Dinner.
World Cafe
International buffet
Ambiance
Lively and family-friendly setting amid tropical surroundings.
Key Offerings
Serves an array of dishes for breakfast, lunch, and dinner. Perfect for casual dining with options to suit all tastes.
Reservation
Not required.
Breakfast, Lunch, and Dinner.
Bluewater Grill
Casual grill
Ambiance
Outdoor grill setting with a beachside view.
Key Offerings
Specializes in grilled favorites for lunch and dinner.
Reservation
Not required.
Lunch and Dinner.
Barefoot Grill
Casual beachfront grill
Ambiance
Informal and relaxed atmosphere right by the water.
Key Offerings
Perfect for enjoying light lunch bites while soaking in the sun.
Reservation
Not required.
Lunch.
PortoFino
Mediterranean
Ambiance
Charming and delightful ambiance for a sophisticated dining experience.
Key Offerings
Emphasizes Mediterranean dishes for dinner, offering a savory exploration of the region's cuisine.
Reservation
Recommended for an enhanced experience.
Dinner only.

Dreams Sapphire Resort & Spa Location

Mz 31 Lt14-02 Bahia De Petempich, Puerto Morelos, 77580

Explore Puerto Morelos

Local Highlights

Crococun Zoo

25 minutes walking

Wildlife rescue center with guided tours, featuring crocodiles, monkeys, and more. A fun educational experience for families.

National Reef Park of Puerto Morelos

40 minutes walking

Home to stunning coral reefs and marine life, perfect for snorkeling and diving. Guided tours available to enhance the experience.

Rosario & Marco's Art Shoppe

30 minutes walking

Local art gallery showcasing vibrant works by regional artists. A unique spot for art lovers and cultural enthusiasts.

Snorkeling Adventure

30 minutes walking

Exciting snorkeling trips to explore vibrant coral reefs. Rentals and guided tours available; ideal for thrill-seekers.

Relaxation at the Beach

35 minutes walking

Enjoy sunbathing or swimming at Bahia Petempich. A serene escape perfect for relaxation and enjoying nature.

El Sabor de Mexico

10 minutes driving

Cozy atmosphere featuring authentic Mexican cuisine. Signature dishes include mole and tacos; vegetarian options available.

Mi Cancun

10 minutes driving

A family-friendly restaurant with a varied menu. Known for seafood and traditional dishes; reservations recommended.

Day & Night Beach Club

35 minutes walking

Vibrant beach club with live music events and a lively atmosphere perfect for socializing or relaxing.

Puerto Morelos Town Square

40 minutes walking

Community hub featuring local markets, cultural events, and family-friendly activities throughout the year.

Getting around

City Centre
Puerto Morelos 6 min · 2.2 mi
Airports
Cancun (CUN) 35 min · 14.4 mi
Aeropuerto de Playa del Carmen (PCM) 59 min · 24.4 mi

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 12 pm

Guest Parking

Private parking is possible on site for free.

Internet

Wireless internet is available in the entire hotel for free.

Breakfast

All visitors are offered a buffet breakfast for a fee.

Children & extra beds

There are no extra beds provided in a room.

Pets

Pets are allowed on request.

Year renovated:

2010

Number of rooms:

Former name

Now Sapphire Riviera Cancun

Reviews and Ratings

Feedback about Dreams Sapphire Resort & Spa from previous guests about their experience.

Review summary

Based on recent reviews

Dreams Sapphire Resort & Spa is often praised for its well-maintained facilities and comfortable, spacious rooms, making it a pleasant experience for many. The resort offers varied dining options, with guests particularly enjoying the restaurants. While some guests have noted seaweed on the beach, the resort provides various activities, including bike rides into Puerto Morelos, and maintains meticulously kept grounds perfect for those seeking a medium-sized, family-friendly experience.

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Review score

Based on 3717 verified reviews

8.4 /10

Great

79 %

Recommend

Free WiFi

9.1/10

Staff

8.9/10

Breakfast

7.7/10

Paid Wi-Fi

7.9/10

Pros

Best food

Incredible staff

Clean room

Small resort

Cons

Dated resort

Sargassum beach

based on 11662 reviews

4.5/5

Molly from United States

Family with children

Preferred Club Junior Suite Beach Front Double

4 nights in November 2025

Reviewed: November 25, 2025

9.0/10

Excellent Stay with Stellar Service

attentive service wonderful atmosphere beautiful views

Jose, the beach attendant with attentive and thoughtful service. The resort provided very nice rooms, great service, and a wonderful atmosphere. The views were beautiful.

The check-in process was slow, causing a slight delay at the beginning of my stay.

Rooms

9/10

The room included a comfortable king-size bed and a spacious bathroom with dual sinks. A fully stocked mini-bar offered complimentary beverages. a private balcony offered beautiful ocean views so I spent a lot of time there.

Facilities

8/10

The main pool featured a swim-up bar, offering convenient drink service during the day. There was a water park suitable for small children, including slides that were a lot of fun. Loungers were available, though reserving a spot required some effort.

Location

9/10

The resort provides easy access to nearby attractions, and excursions can be arranged directly through the concierge. The beach is steps away from the main pool area, offering convenient access for swimming and sunbathing. Local shops are close by.

Dining

10/10

I enjoyed the variety of dining options. The buffet offered a wide selection of food, and the à la carte restaurants gave special dining experiences. I found Alfredo, a waiter, friendly, as he anticipated all our requests.

0 Helpful

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Sylvie from France

Couple

Preferred Club Junior Suite Ocean Front Double

5 nights in October 2025

Reviewed: November 22, 2025

9/10

grateful for the service!

beach attendant extra effort amazing rooms

jose, the beach attendant. i appreciated his extra effort to ensure i felt taken care of. the rooms were amazing, and the views were very nice.

0 Helpful

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Questions of the users

About Dreams Sapphire Resort & Spa

Are meals like lunch and dinner included in the reservation cost?

15 February 2024

Yes, meals such as lunch and dinner are included as part of the Unlimited-Luxury® experience, offering a wide range of gourmet dining options without needing reservations.

Is transportation from the airport to the resort covered in the package?

22 March 2024

Yes, the package includes shuttle service from the airport to the resort, ensuring a hassle-free arrival.

What distinguishes the Preferred Club from standard accommodations?

10 April 2024

The Preferred Club offers exclusive amenities such as access to an adults-only pool, a private lounge, enhanced room features, and premium liquor brands, creating a more luxurious stay.

Is Internet access provided in the guest rooms?

30 April 2024

Yes, complimentary Wi-Fi is available in all guest rooms, allowing guests to stay connected during their stay.

What additional benefits do guests enjoy by booking the Preferred Club option?

5 May 2024

Guests opting for the Preferred Club can enjoy personalized concierge service, exclusive lounge access, and dining perks, among other premium amenities.

Is it possible to arrange for lodging on the ground floor for wheelchair accessibility?

17 June 2024

Special requests can be added to reservations for wheelchair accessibility, subject to availability.

Can guests bring their own music to enjoy by the pool or beach areas?

25 July 2024

Due to resort policies, outside music is not allowed in public areas; however, the entertainment team provides music during designated hours at the main pool.

Are there baby cribs available for guests traveling with infants?

28 August 2024

Yes, cribs for infants are available at no extra charge but are subject to availability.

When do children start incurring charges for their stay?

15 September 2024

Children aged 0 to 2 can stay for free, while those aged 3 to 12 are charged at a child rate.

Is there a nearby Roman Catholic Church for guests wishing to attend services?

10 October 2024

Yes, a Roman Catholic Church can be found in the nearby downtown Puerto Morelos, and transportation can be arranged by the resort.