Crowne Plaza Vientiane By Ihg, Vientiane ➤ Reviews, Rooms & Prices 2026

Name: Crowne Plaza Vientiane By Ihg, Vientiane
Address: Samsenthai Road, Vientiane, Vientiane Prefecture, 10000
Price range: US$78+
Rating: 9.2

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Crowne Plaza Vientiane By Ihg Hotel Business photo

Crowne Plaza Vientiane By Ihg Hotel Exterior photo

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Key details

About the Hotel

Samsenthai Road, Vientiane, 10000

Close to Chaofa Ngum Statue

Perfect

9.2

9.6

/10

4.9

4.5

Loved by Crowne Plaza Vientiane By Ihg guests

Comfortable beds

Excellent pool

Friendly staff

Modern rooms

Great spa

Delicious meals

"The hotel feels more like a resort, with great guest service staff from the front desk, club lounge and restaurant."

Jim L from United States

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"Rooms are super comfortable and sufficiently spacious, with a range of different facilities such as gym and pool."

dori_lukey from Singapore

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"Loved the real plants all around! Especially the big beautiful orchids at the front desk"

Vega from United States

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4-star business hotel with infinity pool in Vientiane

Amenities

Crowne Plaza Vientiane offers a state-of-the-art fitness center equipped with Life Fitness equipment, available from 6:00 AM to 5:59 AM. Guests can unwind at the infinity swimming pool, which operates from 7:00 AM to 9:00 PM, and enjoy refreshing beverages at The Link bar. The hotel also provides a comprehensive business center with copying and office supply services.

Rooms

Guest rooms at Crowne Plaza Vientiane combine traditional Lao design with contemporary amenities, including flat-screen TVs and high-speed internet. The accommodations cater to both business travelers and leisure guests, ensuring a comfortable stay. Accessible guest room options are available, providing necessary facilities for individuals with disabilities.

Location

Situated in the heart of Vientiane, Crowne Plaza Vientiane is conveniently close to major attractions and businesses. The hotel is an ideal hub for exploring local culture and landmarks. Complimentary outdoor parking is available for guests traveling by car.

Wellness

The Senses Spa, located on the third floor, offers a variety of specialized treatments designed to rejuvenate guests after a busy day. With five individual treatment rooms, this spa provides a relaxing retreat. The spa's services include massages tailored to restore balance.

Dining

Dining at Crowne Plaza Vientiane includes a full-service restaurant offering a selection of international cuisine throughout the day. In-room dining allows guests to enjoy meals in the comfort of their private accommodations. The Link bar provides snacks and drinks, enhancing poolside relaxation.

Highlights

Amenities: state-of-the-art professional Life Fitness equipment

Wellness: Senses Spa with five individual treatment rooms

Rooms: flat-screen TVs and high-speed internet

Location: heart of Vientiane with complimentary outdoor parking

“Despite initial impressions, this hotel transcends typical Crowne Plaza expectations, rivaling InterContinental standards with its modern rooms and exceptional spa services. The dining, while good, takes a backseat to the remarkable spa experiences and convenient location. It's a solid choice for both business and leisure, boasting extensive facilities and a commitment to service.”

Anna BlackEditor-in-Chief at Tohotel

Location: Great

8.9/10Review score

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Highlights from guests

DiningBreakfast for Kings

The breakfast buffet felt fit for royalty. The variety was huge with both Asian and European options.

Harrison from Canada

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Spa & LeisureInexpensive and Great

The spa was a highlight! Massages were private and inexpensive. A facial cost only $37!

Esmeralda from Spain

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Room FeaturesSpacious and Modern

The room was spacious and modern. I enjoyed the soaking tub, separate shower, and a comfortable bed.

Rajesh from India

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Media & EntertainmentEnglish News Access

I could access a few English language news channels on the TV in my room. A real plus!

Freya from Australia

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Select your room type

Crowne Plaza Vientiane By Ihg offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Standard Twin Room Pool View
2 persons
35 sq. feet
2 Single beds
Air conditioning
Bathtub
room details
Standard Twin Room
2 persons
35 sq. feet
2 Single beds
Air conditioning
Bathtub
room details
King Room Lounge Access
2 persons
45 sq. feet
1 King-size bed
Air conditioning
Bathtub
room details

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Check-in/ Check-out

Facilities

Crowne Plaza Vientiane By Ihg offers amenities for your comfortable stay and unforgettable experiences

Facilities: Perfect

9.5/10Review score

General

Non-smoking rooms
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Locker room
Lift
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Sports trainer

Services

Paid airport shuttle
Valet parking
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Picnic area/ Tables

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Children's buffet

Spa & Leisure

Outdoor swimming pool
Sun loungers
Sun terrace
Garden area
Spa & wellness centre
Sauna
Treatment room
Beauty treatment
Massage
Pool with view

Room features

Air conditioning
Mini-bar
Sitting area
Dressing area
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Dining Onsite

Experience diverse culinary delights at Crowne Plaza Vientiane, featuring flavorful American, European, and Asian dishes. Guests can savor unique dining experiences at three enticing restaurants set against the backdrop of modern comforts and traditional warmth.

Mosaic
American and European
Ambiance
Family-friendly with a modern touch, perfect for gatherings or romantic dinners.
Key Offerings
An all-inclusive breakfast featuring live cooking stations, from eggs to freshly baked pastries. Open for breakfast, lunch, and dinner.
Reservation
not needed
06:00 - 22:00 daily
3 Merchants
Asian
Ambiance
Family-friendly with a traditional yet romantic setting, accentuating the rich heritage of Indochina.
Key Offerings
A unique set lunch menu that brings authentic Indochinese flavors to life, alongside signature cocktails crafted with local herbs and fruits. Open for lunch and dinner.
Reservation
recommended
Lunch: 11:30 - 22:00 (Wed-Fri), 17:00 - 22:30 (Sat-Sun); Dinner: 17:00 - 22:30 (Wed-Sun)
The Link
American, Asian, and European
Ambiance
Casual environment perfect for unwinding or a quick bite.
Key Offerings
A diverse menu highlighting an array of flavors for both lunch and dinner; guests can enjoy a laid-back dining experience.
Reservation
not needed
09:00 - 21:00 daily

Crowne Plaza Vientiane By Ihg Location

Samsenthai Road, Vientiane, 10000

Explore Vientiane

Local Highlights

That Dam

20 minutes' walk

Ancient stupa surrounded by legends. A tranquil spot perfect for reflection amidst a busy city.

Wat Si Saket

25 minutes' walk

The oldest temple in Vientiane, showcasing thousands of Buddha images and rich historical significance.

Patuxai Monument

25 minutes' walk

An iconic war memorial resembling Paris' Arc de Triomphe, offering panoramic city views from its top.

Chao Anouvong Park

25 minutes' walk

A beautiful park with river views, ideal for a leisurely stroll or a quiet picnic with family.

Quick Bike Rentals

5 minutes' drive

Rent bikes nearby for scenic rides along the Mekong River, suitable for all ages and skill levels.

Therapeutic Spa Sessions

10 minutes' walk

Unwind with local wellness treatments at nearby spas, focusing on relaxation amidst your travels.

Local Markets Experience

10 minutes' drive

Visit vibrant local markets to indulge in shopping and taste authentic Lao street food and snacks.

Night Biking Tours

15 minutes' walk

Join thrill-seeking night biking tours through Vientiane, experiencing a lively city from a new perspective.

3 Merchants

1 minute' walk

Casual eatery with a menu of local and Western dishes, perfect for a quick bite or a relaxed meal.

Mosaic

1 minute' walk

Charming bistro offering fusion cuisine. Known for its seasonal dishes and rustic ambiance.

PDR - Pizza da Roby

7 minutes' walk

Authentic Italian pizza spot known for its thin crust and savory toppings, ideal for families.

Easy Bar

8 minutes' walk

Laid-back bar serving cocktails and light snacks. Enjoy friendly service and a welcoming vibe.

Vientiane Night Market

7 minutes' drive

Lively night market featuring food stalls, artisan crafts, and live music, great for all ages.

Jazz Bar

10 minutes' drive

Live music venue offering jazz nights and an excellent selection of drinks for a sophisticated night out.

Lao National Cultural Hall

20 minutes' walk

Cultural events and performances held in this venue, showcasing the rich traditions of Laos.

Cinema at Talat Sao

20 minutes' walk

Comfortable cinema featuring the latest films, perfect for movie nights with friends or family.

Getting around

City Centre
Vientiane 26 min · 1.3 mi
Airports
Wattay International (VTE) 6 min · 2.5 mi

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 12 pm

Guest Parking

Public parking is possible on site for free.

Internet

Wireless internet is available in the entire hotel for free.

Breakfast

The hotel offers a full breakfast at the price of USD 23.0 per person.

Children & extra beds

There are no cots provided in a room. There are no extra beds provided in a room.

Pets

Pets are not allowed.

Languages

English, German, French, Czech, Chinese, Russian, Laotian, Thai, Vietnamese

Number of floors:

Number of rooms:

118

Former name

crowne plaza vientiane, an ihg hotel

Reviews and Ratings

Feedback about Crowne Plaza Vientiane By Ihg from previous guests about their experience.

Review summary

Based on recent reviews

Guests consistently praise the hotel's spacious rooms and excellent facilities, including a well-equipped gym. The breakfast receives high marks for its comprehensive selection. The hotel's location allows for walking to the night market and Mekong River restaurants, and some guests appreciate the convenience of having a Starbucks located within the hotel premises. While the infinity pool is generally well-received, some have noted that it can feel a bit crowded for swimming laps.

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Review score

Based on 306 verified reviews

9.3 /10

Perfect

96 %

Recommend

Cleanliness

9.6/10

Comfort

9.6/10

Free WiFi

8.9/10

Location

8.9/10

Pros

Exceptional staff

Huge breakfast range

New gym equipment

Cons

Disorganized service

Limited restaurant options

Luke from United Kingdom

Couple

Standard King Room Pool View

3 nights in November 2025

Reviewed: February 09, 2026

9/10

quality food trained staff special arrangement

The hotel staff surprised us with special arrangements for our wedding anniversary celebration. It included a beautiful cake! The breakfast buffet featured a wide variety of high-quality food and coffee. The staff was well-trained and offered excellent service with a smile.

0 Helpful

Cliff from United Kingdom

Couple

Standard King Room Pool View

3 nights in November 2025

Reviewed: January 26, 2026

9/10

Fantastic Hotel Experience

helpful staff clean gym

The breakfast offered many choices! The staff was very helpful. The room was spacious and bright. The gym had a large variety of equipment. It was also clean

0 Helpful

Matthew from Australia

Business traveller

Standard King Room High Floor

3 nights in November 2025

Reviewed: December 17, 2025

9.3/10

Fantastic Stay!

gym equipment great assortment attentive staff easy access

The gym had a wide variety of equipment (including free weights and machines). Breakfast offered a great assortment of choices each morning. Staff were attentive and very quick to respond to any requests I had. The underground parking was large and easy to access.

The elevator music was a bit repetitive during my entire stay.

Dining

9/10

The breakfast buffet featured a diverse selection of both Asian and Western dishes. Fresh fruit juices were readily available each morning. Restaurant staff were efficient at clearing tables and replenishing food items quickly.

Location

9/10

The hotel is within reasonable walking distance of several restaurants and shops. The area around the hotel felt safe and well-lit. Taxis were consistently available outside the main entrance (easy access).

Service

10/10

The front desk staff were always polite and helpful with directions. The housekeeping team kept my room clean daily. Check-in was efficient (I was through in minutes!).

0 Helpful

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Questions of the users

About Crowne Plaza Vientiane By Ihg

What are the opening hours for the outdoor swimming pool?

22 January 2025

The outdoor infinity swimming pool is open daily from 07:00 to 21:00, offering a perfect setting to relax and enjoy refreshments.

How can I contact the hotel if I have special requests?

10 February 2025

Guests can contact Crowne Plaza Vientiane directly via phone or email for any special requests or inquiries during their stay.

Is there a fitness center available on-site?

3 March 2025

Yes, the hotel features a well-equipped fitness center that is open from 06:00 until 05:59 the next day, ensuring guests can maintain their fitness routines.

What dining options are available at the hotel?

15 April 2025

Guests can enjoy a range of dining options at the hotel's full-service restaurant and lounge, offering everything from fine dining to lighter meals, as well as convenient in-room dining.

Are guide dogs or service animals permitted in the hotel?

24 May 2025

Yes, service animals, including guide dogs, are allowed at Crowne Plaza Vientiane to assist guests with disabilities.

Is parking available for guests at the hotel?

8 June 2025

Parking facilities are available at the hotel, although complimentary self-parking and valet services are not offered. There is a fully covered basement and outdoor parking options.

What languages do the staff at the hotel speak?

12 July 2025

The hotel staff is proficient in English, French, and Chinese, helping to ensure a comfortable stay for international guests.

What is the check-in and check-out policy for guests?

30 August 2025

Check-in is available from 15:00, while check-out is by 12:00. Early check-in and late check-out options may be available upon request.