Crowne Plaza Suzhou By Ihg, Suzhou (Jiangsu) ➤ Reviews, Rooms & Prices 2026

Name: Crowne Plaza Suzhou By Ihg, Suzhou (Jiangsu)
Address: 168 Xinggang Street, Suzhou (Jiangsu), Jiangsu, 215021
Price range: US$144+
Rating: 9.3

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Crowne Plaza Suzhou By Ihg Hotel Interior photo

Crowne Plaza Suzhou By Ihg Hotel Room photo

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Key details

About the Hotel

168 Xinggang Street, Suzhou (Jiangsu), 215021

Close to Jinji Lake

Perfect

9.3

9.1

/10

4.7

Loved by Crowne Plaza Suzhou By Ihg guests

Excellent location

Spacious room

Modern facilities

Attentive service

Delicious breakfast

Friendly staff

"This hotel, with its unusual design in the shape of a luxury cruise ship has the prime location on the shore of Jinji Lake."

Polona from Slovenia

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"The international kitchen is SO varied and complete."

William from Italy

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"Can walk into Suzhou (Mall is 5 mins away) and Jinji Lake boardwalk is at the rear entrance to the hotel."

Mark H from United Kingdom

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4-star business-oriented hotel in Suzhou

Business and Leisure Blend

Crowne Plaza Suzhou serves as a hub for both business and leisure travel, with dedicated spaces for meetings and events. The hotel offers versatile event facilities, ensuring seamless transitions from work meetings to relaxation. With over 1,900 square meters of meeting space, the hotel is poised to host gatherings of all sizes.

Thoughtful Guest Services

The hotel provides an extensive rewards program through IHG(R) One Rewards, offering points that can be used for future stays. Guests enjoy benefits like extended checkout and free Wi-Fi, enhancing overall convenience. Personal service is emphasized, with a focus on creating genuine connections with staff.

Relaxing Amenities

The hotel features a well-equipped fitness center and a swimming pool where guests can unwind after a long day. A variety of dining options are available, including Chinese and Western cuisine, catering to different tastes. The option of on-site dining helps facilitate a relaxed and enjoyable dining experience.

Prime Location

Located in Suzhou, the hotel is close to various business districts and cultural attractions, making it a strong choice for travelers. The proximity to public transportation offers easy access to surrounding areas. Guests can explore local markets and historical sites, enhancing their travel experience.

Special Event Coordination

Crowne Plaza Suzhou specializes in event planning, with experienced staff available to assist with all aspects of hosting. From corporate meetings to social gatherings, the hotel strives to meet unique needs with professional service. Customizable event packages are available to enhance the experience for all attendees.

Highlights

Location: Close to various business districts

Rooms: Over 1,900 square meters of meeting space

Dining: On-site dining options available

Service: IHG(R) One Rewards program

“In my view, Crowne Plaza Suzhou impresses with its luxury cruise ship design and prime location on Jinji Lake, near the Gate of the Orient. The hotel's high-end dining and spa services stand out, appealing to both business and leisure travelers. I especially note the pillar-less ballroom's capacity for large events and the proximity to the Eslite Spectrum Suzhou Store.”

Anna BlackEditor-in-Chief at Tohotel

Location: Perfect

9.4/10Review score

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Highlights from guests

DiningBreakfast Paradise

The breakfast buffet offered a diverse assortment of dishes. It includes both Chinese and Western options. I found a great variety of food.

Charlie from Canada

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Room FeaturesSpacious Comfort

The rooms are spacious and modern, with clean facilities. The beds were very comfortable. I had a family suite with great views.

Mei Ling from Singapore

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Sports & FitnessFitness Excellence

The fitness center has professional trainers for boxing, cardio, and strength training. It is second to none. I found it very attentive.

Kenji from Japan

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Children's AmenitiesKids' Fun

Kids loved the playroom and activities like cotton candy making, claw machines and VR games. It was very entertaining for the little ones.

Rosie from United Kingdom

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Select your room type

Crowne Plaza Suzhou By Ihg offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Twin Premium Jinji Lake View
2 persons
42 sq. feet
2 Single beds
Air conditioning
Bathtub
room details
1 King Premium Jinji Lake View
2 persons
42 sq. feet
1 King-size bed
Air conditioning
Bathtub
room details
Standard Double Room Two Double Beds
2 persons
42 sq. feet
2 Single beds
Air conditioning
Bathtub
room details

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Check-in/ Check-out

Facilities

Crowne Plaza Suzhou By Ihg offers amenities for your comfortable stay and unforgettable experiences

Facilities: Perfect

9.4/10Review score

General

Non-smoking rooms
Wi-Fi
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Luggage storage
Lift
Currency exchange
ATM/Cash machine
Hairdresser
Coffee shop

Sports & Fitness

Fitness centre
Cycling
Golf course
Sports trainer
Aerobics

Guest Parking

Electric kettle

Services

Room service
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Happy hour

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Packed lunches

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Children's buffet
Game room

Spa & Leisure

Seasonal outdoor pool
Indoor swimming pool
Karaoke
Live entertainment
Sun terrace
Garden area
Spa & wellness centre
Sauna
Steam room
Facial
Treatment room
Beauty treatment
Massage

Room features

Air conditioning
Heating
Mini-bar
Terrace
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Dining Onsite

At Crowne Plaza Suzhou By IHG, culinary enthusiasts can explore a delightful array of dining options that blend Asian and international flavors. With stunning views of the lake and inviting outdoor terraces, each venue offers a distinct ambiance for guests seeking both indulgence and authenticity.

圣汐
Asian, International
Ambiance
A modern setting with magnificent views of the lake, featuring both indoor and outdoor dining options.
Key Offerings
This all-day dining restaurant takes guests on a flavorful journey through Chinese, Asian, and international favorites, incorporating a vibrant live cooking station that showcases more than a thousand Cantonese dishes crafted with the finest ingredients.
Reservation
Recommended.
Open for Breakfast, Lunch, and Dinner.
TBoat Sports Bar
Casual Dining
Ambiance
A relaxing space ideal for unwinding, complete with scenic views that entice guests to settle in for sunset drinks.
Key Offerings
Offering a laid-back environment for enjoying light bites and refreshing beverages, TBoat is perfect for a casual meal while soaking in the evening atmosphere.
Reservation
Not needed.
Hours vary.

Crowne Plaza Suzhou By Ihg Location

168 Xinggang Street, Suzhou (Jiangsu), 215021

Explore Suzhou (Jiangsu)

Local Activities & Experiences

Gate to the East

10 minutes' walk

Iconic skyscraper with a unique design, offering panoramic views of Suzhou. It's a must-see for architecture enthusiasts.

Xinghai Square

15 minutes' walk

Spacious public square with stunning water features and great for leisurely strolls. Perfect for family picnics.

Suzhou International Expo Center

5 minutes' drive

Exhibition center hosting diverse events and trade shows. Explore the latest in technology and culture.

Jinji Lake

9 minutes' drive

Scenic lake area with walking paths, gardens, and various water activities. Ideal for nature lovers and leisure seekers.

Biking at Jinji Lake

9 minutes' drive

Bike rentals available around the lake providing a scenic route. Great for families and fitness enthusiasts.

Relaxation at TBoat Spa

1 minute' walk

On-site wellness center offering massages and spa treatments. Perfect for guests seeking relaxation after a busy day.

Sun Seeker

1 minute' walk

Bright atmosphere with an extensive menu of international dishes. Ideal for breakfast or casual dinners.

Dorado

11 minutes' walk

Charming restaurant known for its seafood specialties and local flavors. Casual dining that's family-friendly.

Locke Pub

20 minutes' walk

Lively bar featuring live music and themed nights. Great spot to unwind and socialize with locals and travelers.

Hemingway Lounge & Terrace

25 minutes' walk

Sophisticated lounge with cocktails and a terrace view. Perfect for an elegant evening with friends or dates.

Getting around

City Centre
Suzhou (Jiangsu) 15 min · 5.9 mi
Airports
Suzhou (SZV) 11 min · 4.2 mi
Sunan Shuofang International (WUX) 62 min · 25.4 mi
Train
Suzhou Industrial Park Railway Station 6 min · 2.2 mi
Suzhou Railway Station 11 min · 4.2 mi
Underground
Dongfangzhimen 9 min · 2300 ft
Xinggangjie North 10 min · 2700 ft

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Property information and rules

Check-in

from 15:00-18:00

Check-out

until 12 pm

Guest Parking

No parking available.

Internet

Wireless internet is available in the entire hotel for free.

Breakfast

A full breakfast is served at the price of CNY 148.0 per person.

Children & extra beds

There are no extra beds provided in a room. There are no cots provided in a room.

Pets

Pets are not allowed.

Languages

English, German, French, Spanish, Japanese, Chinese, Korean, Hindi, Bahasa Indonesian, Malay

Year renovated:

2009

Number of floors:

Number of rooms:

567

Former name

New Suzhou International Hotel

Reviews and Ratings

Feedback about Crowne Plaza Suzhou By Ihg from previous guests about their experience.

Review score

Based on 93 verified reviews

9.4 /10

Perfect

98 %

Recommend

Breakfast

8.9/10

Cleanliness

9.4/10

Comfort

9.5/10

Facilities

9.4/10

Free WiFi

8.7/10

Location

9.4/10

Paid Wi-Fi

8.5/10

Staff

9.5/10

Value for money

9.0/10

Pros

Lake view

Polite staff

Excellent service

Proximity to attractions

Cons

Food at lounge

Billing issues

Room maintenance

Cold lobby

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Questions of the users

About Crowne Plaza Suzhou By Ihg

Is it possible to visit for dinner without needing to book a room?

22 April 2024

Day visits are welcome. There are both Chinese and Western dining options available, and food can also be ordered without an overnight stay for a fee.

Does the hotel have both indoor and outdoor swimming pools?

15 June 2024

Yes, the facility includes both outdoor and indoor swimming pools for guests to enjoy.

What amenities are available at the Executive Lounge?

30 July 2024

The Executive Lounge offers access to modern facilities, including a gym, tea bar, and dedicated spaces for relaxation and work.

Are there any health-related travel restrictions if I want to stay at the hotel?

10 August 2024

Currently, there are no restrictions for domestic travelers related to the virus in China. It's recommended, however, to wear masks in crowded public areas for precaution.

If three people would like to stay in a deluxe king room, how does that work?

5 September 2024

The deluxe king room features a large bed measuring 2m x 2m. For three guests, it is suggested to request an extra bed, which is available for a fee of 350 RMB per night, including breakfast.

What is the estimated cost for a taxi ride to Shushan Liyuan in Huqiu District?

25 October 2024

The taxi fare from Crowne Plaza Zhongyin Hotel to Shushan Liyuan is approximately 50-60 yuan.

Can guests access the indoor swimming pool without any additional fees?

11 November 2024

The indoor swimming pool is complimentary for hotel guests and does not require an extra charge.

Are there any options for business travelers looking for meeting facilities?

8 December 2024

The hotel offers comprehensive facilities for meetings and events, with professional assistance to ensure all specific needs are met for a successful experience.

What benefits do I receive if I book directly through the website?

20 January 2025

Booking directly guarantees the lowest online rates. Additionally, IHG® One Rewards members can earn up to five times the points on eligible stays.