Crowne Plaza Knoxville Downtown University By Ihg, Knoxville
144US$
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Key details
About the Hotel
401 West Summit Hill Drive,
Knoxville,
Tennessee,
United States,
37902,
Tennessee
-
Steps from Market Square
Perfect
9.0
9.2
/10
4.3
/5
Loved by guests
Comfortable room
Great location
Excellent service
"The pool and fitness center was great and everything was sparkling clean."
Eloise from Ireland
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"Covered parking attached to the hotel is a plus."
Eric M from United States
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"Lovely hotel in a convenient area close to Market Square."
Lora from United States
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Rooms With Modern Amenities
Crowne Plaza Knoxville Downtown University guest rooms include free Wi-Fi, a work area, a mini fridge, and plush bedding. Rooms offer Aromatherapy Relaxation Kits and HDTVs with premium channels. Suites add 60-inch flat-screen televisions, dining areas, and separate living areas. Some rooms provide city views. Accessible rooms have roll-under sinks, raised toilets, hand-held shower heads, grab bars, roll-in showers, and transfer benches. The hotel provides accessible elevators and ramps.
Dining Options
Mahogany's Restaurant, on the 2nd floor Mezzanine Level, features American cuisine. It serves breakfast from 6:00 AM to 11:00 AM, lunch from 11:00 AM to 1:30 PM, and dinner from 5:00 PM to 10:00 PM. Breakfast options include a buffet on weekdays and a la carte menu. The Library Lounge offers cocktails, wine, and a dining menu. Catering is available for 12 to 1,200 guests with options for themed breaks, seated dinners, buffets, and open bars. Offsite catering is also available.
Leisure and Recreation
The hotel has a heated indoor pool open from 6:00 AM to 11:00 PM. The two-story fitness center includes Peloton bikes, elliptical machines, treadmills, stair climbers, rowing machines, and weight machines. The Market Place & Gift Shop offers souvenirs and UT merchandise. Downtown trolley service is available for transport to local attractions. The hotel is pet-friendly, with a pet deposit of 40 USD per stay per room and offers designated pet-walking areas.
Location and Transportation
Located in Downtown Knoxville, Crowne Plaza is near Market Square, the World's Fair Park, and historic Gay Street. The hotel is one mile from the University of Tennessee Knoxville campus and a short drive from Neyland Stadium. Nearby attractions include the Knoxville Convention Center (0.5 km), the Tennessee Theatre (0.5 km), and the Old City (0.5 km). McGhee Tyson Airport (TYS) is accessible via 129 North to 1-40 East to the Summit Hill Dr exit. Onsite self-parking is available in a well-lit parking garage for 15 USD.
Services and Amenities
Crowne Plaza Knoxville Downtown University provides complimentary Wi-Fi and a 24-hour business center with copying, printing, and office supplies. The hotel has 15,670 sq ft of event space across 10 venues for up to 1,000 guests, including the Grand Ballroom (1,000 guests) and the Tennessee Ballroom (900 guests). The hotel also offers high-tech meeting rooms with three 130' screens, casting capabilities, and built-in sound systems. Other amenities are concierge services and an Executive Club Level lounge.
“The hotel's urban location is a plus, placing guests near the University of Tennessee and downtown attractions; I appreciate the modern amenities like the fitness center, complete with Peloton bikes, and the indoor pool. However, some reports raise concerns about service consistency, which, for me, could impact the overall experience despite the prime location and features.”
James DavidEditor-in-Chief at Tohotel
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Standard King Room
2 persons
305 sq. feet
1 King-size bed
Shower
Heating
room details
Double Room Two Double Beds Disability Access
2 persons
305 sq. feet
2 Double beds
Shower
Heating
room details
King Room Mobility Accessible Tub Roll Shower
2 persons
305 sq. feet
1 King-size bed
Shower
Heating
room details
Standard Queen Room Sofa Bed Non-Smoking
2 persons
305 sq. feet
1 King-size bed
Shower
Heating
room details
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Price and Room Availability Calendar
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Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
No smoking on site
Free Wi-Fi
On-site car park
Handicap parking
Safe deposit box
24-hour reception
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Luggage storage
Allergy-free rooms
Lift
ATM/Cash machine
Vending machines
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Services
Pet amenities available
Room service
Housekeeping
Dry cleaning
Welcome drink
Dining
In-room breakfast
Restaurant
Bar/ Lounge area
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Children's menu
Facilities for people with disabilities
Toilet for disabled
Spa & Leisure
Indoor swimming pool
Sun loungers
Room features
Air conditioning
Heating
Sitting area
Tea and coffee facilities
Bathroom
Free toiletries
Sink
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
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Dining Onsite
At the Crowne Plaza Knoxville Downtown University By IHG, dining comes alive at Mahogany's Restaurant, serving up comforting American cuisine with a local twist. Whether beginning the day with a hearty breakfast or winding down with an inviting dinner, this family-friendly venue offers a delightful culinary experience in the heart of downtown Knoxville.
Mahogany's Restaurant
American
Ambiance
Experience an inviting and family-friendly setting, perfect for both casual meals and special gatherings.
Key Offerings
Indulge in Southern classics like fried chicken, barbecue, and macaroni and cheese, alongside options for gluten-free diners. Start your day right or savor the evening with a varied menu designed to please every palate.
Reservation
Not needed
Open daily from 06:30 AM to 10:00 PM for breakfast, lunch, and dinner.
Location
401 West Summit Hill Drive,
Knoxville,
Tennessee,
United States,
37902,
Tennessee
Map view
401 West Summit Hill Drive,
Knoxville,
Tennessee,
United States,
37902,
Tennessee
City landmarks
Museum
Blount Mansion
2800 ft
Landmark
Knoxville Convention Center
2600 ft
Landmark
Neyland Stadium
1.2
mi
Park
World's Fair Park
2900 ft
Museum
Knoxville Museum of Art
3600 ft
Landmark
First Baptist Church
2500 ft
Tower
Sunsphere Tower
2800 ft
Landmark
James White Fort
4600 ft
Landmark
Sunsphere
4800 ft
Stadium
Thompson/Boling Arena
1.3
mi
Museum
Frank H McClung Museum
1.4
mi
Amusement Park
Fort Kid
2100 ft
Museum
Women's Basketball Hall of Fame
1.8
mi
Nearby
Square
Market Square
800 ft
Theatre
Tennessee Theatre
1700 ft
Knoxville
Old City
1500 ft
Gallery
The Emporium Center for Arts and Crafts
700 ft
Park
Charles Krutch Park
1400 ft
401 Henley St
East Tennessee Veterans Memorial
1700 ft
Church
Saint Johns Episcopal Church
2000 ft
Downtown
1100 ft
Church
Immaculate Conception Catholic Church
300 ft
Market Square dining
1100 ft
516 W Jackson Ave
Knox Whiskey Works
700 ft
Store
Mast General Store Knoxville
700 ft
Gallery
Bliss & Tori Mason Shoes
900 ft
Market Square
Tennessee Woman Suffrage Memorial
1000 ft
205 W Jackson Ave Suite 205
PostModern Spirits
1100 ft
Gallery
Rala
1300 ft
Church
First Presbyterian Church Cemetery
1800 ft
Restaurants
Stock & Barrel
700 ft
35 Market Sq Suite 101
Cru Bistro Downtown
700 ft
141 S Gay St
Ruby Sunshine
700 ft
37 Market Square
Sweet P's Downtown Dive
1500 ft
410 W Jackson Ave Pay for Parking lots adjacent to and across the street
Knox Mason
800 ft
101 S Gay St # 131
Tupelo Honey
1100 ft
1 Market Square
Chivo Taqueria
800 ft
314 S Gay St
Cafe 4
1100 ft
4 Market Square
Explore Knoxville
Explore Knoxville
Top Attractions
Activities
Dining
Entertainment
Market Square
3 minutes' walk
Vibrant gathering spot with shops, restaurants, and frequent live events, showcasing local culture and community.
Tennessee Theatre
7 minutes' walk
Historic venue featuring live performances and classic films, known for its stunning art deco architecture and ambiance.
World's Fair Park
11 minutes' walk
Beautiful park featuring fountains, gardens, and the iconic Sunsphere, perfect for leisure walks and scenic views.
Knoxville Museum of Art
13 minutes' walk
Home to impressive regional artworks and rotating exhibitions, offering free admission and engaging community programs.
Hiking at Fort Dickerson Park
6 minutes' drive
Trail hiking with stunning vistas of Knoxville. Must-see for outdoor enthusiasts looking for a nature retreat.
Yoga at Gold's Gym
4 minutes' drive
Relaxation through yoga classes, ideal for unwinding. Check for class schedules and drop-in options available.
Stock & Barrel
3 minutes' walk
Casual eatery known for gourmet burgers and local beers. Cozy atmosphere ideal for families and groups.
Ruby Sunshine
3 minutes' walk
Southern brunch spot famous for its creative takes on classic dishes. Catering to vegetarian and gluten-free options.
Sweet P's Downtown Dive
6 minutes' walk
Laid-back BBQ joint with a friendly vibe. Famed for smoked meats and homemade sides, perfect for casual dining.
Old City
6 minutes' walk
Eclectic area filled with bars, live music venues, and art galleries. Hosts regular events suitable for all ages.
Knoxville Convention Center
10 minutes' walk
Venue offering various events, including trade shows and concerts. Check schedules for upcoming shows and activities.
Getting around
City Centre
Knoxville11 min
·
3000 ft
Airports
McGhee Tyson Airport (TYS)39 min
·
15.8
mi
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Public parking is possible on site at USD 15 per day.
Internet
is available in for free.
Breakfast
A full breakfast is served at the price of US$18.50 per person per day.
Children & extra beds
Maximum capacity of extra beds in a room is 1.
Pets
Pets are allowed on request.
Languages
English, German, Spanish, Chinese
Year renovated:
2012
Number of floors:
12
Number of rooms:
155
Former name
crowne plaza knoxville downtown university, an ihg hotel
Questions of the users
About Crowne Plaza Knoxville Downtown University By Ihg
What additional cost should I expect if I bring my small dog during my stay?
12 March 2024
A non-refundable pet fee of $35 USD plus tax will be charged for the stay, not per day.
Are there any rooms in the hotel that feature in-room jacuzzi tubs?
22 April 2024
Unfortunately, there are no jacuzzi tubs available in any of the rooms or public areas of the hotel.
Is parking available on site, and what are the associated fees?
16 May 2024
Parking in the hotel garage costs $10 plus tax per vehicle each night.
How far is the hotel from Thompson-Boling Arena?
05 June 2024
The hotel is located approximately 2.7 kilometers from Thompson-Boling Arena.
Is there a charge for pet accommodation, and how much is it?
28 July 2024
Yes, the pet fee is $35, which is non-refundable and applies for the entire stay.
Does the hotel include parking, and can I come and go as I please?
13 August 2024
Parking is not complimentary; self-parking is available for $10.00 plus tax per night, allowing for in-and-out privileges.
What is the process for early check-in, as I plan to arrive in the morning?
19 September 2024
Check-in is available starting at 3 PM, but requests for early check-in can be made and will be accommodated if a room is ready.
Is the indoor pool currently accessible for guests?
04 October 2024
Yes, the indoor pool is open and available for guests to enjoy.
Are there microwave and refrigerator options available in the rooms?
15 November 2024
All rooms include mini refrigerators, but microwaves are not provided in the rooms. The front desk can assist with warming food as needed.
How closely is the hotel positioned to the Knoxville Coliseum?
30 December 2024
The hotel is situated approximately 1.6 kilometers from the Knoxville Coliseum.