Name: Cross Hotel Sapporo, Sapporo
Address: Nishi 2-23, Kita 2 Jo Chuo-Ku, Sapporo Hokkaido, 0, Sapporo, Hokkaido
Price range: US$111+
Rating: 8.8

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Key details

About the Hotel

Nishi 2-23, Kita 2 Jo Chuo-Ku, Sapporo Hokkaido, 0, Sapporo

Steps from the Sapporo Clock Tower

Great

8.8

9.2

/10

4.2

4.3

Loved by Cross Hotel Sapporo guests

Spacious rooms

Helpful staff

Clean amenities

Comfortable stay

Convenient location

Good views

"The rooftop communal hot bath is amazing."

Chris from Japan

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"Onsen on 18th floor was awesome."

Jin

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"I love how practical the toilet set up is - shower and washroom os separate from the toilet."

P S L from Philippines

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4-star luxury hotel in Sapporo

Accommodation Options

Cross Hotel Sapporo offers 181 well-appointed guest rooms, including deluxe and superior rooms. Each room features amenities like flat-screen televisions and refrigerators to enhance convenience. The hotel provides options with beautiful city and mountain views, catering to varied guest preferences.

Dining Experience

The hotel hosts a trendy cafe and bar, serving a variety of beverages and light meals throughout the day. Guests can enjoy a selection of local and international dishes at Yakiniku Dining Hanabi, a traditional Japanese restaurant. Breakfast is served featuring hearty selections to kickstart the day.

Business Facilities

For business travelers, Cross Hotel Sapporo provides well-equipped meeting spaces and conference rooms. The facilities include high-speed internet access and audiovisual equipment for effective presentations. Professional support services make it a suitable choice for corporate events.

Location and Accessibility

Situated in the center of Sapporo, the hotel offers easy access to major attractions, including Odori Park and Sapporo TV Tower. The proximity to public transport allows convenient travel around the city. Guests can explore the vibrant shopping and entertainment districts within walking distance.

Wellness and Relaxation

The hotel provides a relaxation area for guests to unwind with soothing treatments. Spa services include massages and wellness therapies tailored to individual needs. The fitness center is equipped with modern workout equipment to maintain an active lifestyle during the stay.

Highlights

Location: Central location in Sapporo, near attractions

Rooms: 181 well-appointed guest rooms

Dining: Yakiniku Dining Hanabi, food and beverage cafe

Business: Well-equipped meeting spaces with audiovisual equipment

“I appreciate this property's blend of stylish design and practical features, notably the well-considered room layouts and those city-view public baths; its central location near Sapporo Station also makes it a convenient base. The rotating art installations and focus on local dining give it a distinct, contemporary character. It's a smart choice for a Sapporo visit.”

Anna BlackEditor-in-Chief at Tohotel

Location: Perfect

9.1/10Review score

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Highlights from guests

BathroomLuxury Bath

The bathroom felt like a private spa. Rain shower and deep soaking tub? Yes, please!

Oliver from Australia

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BedroomSleep Sanctuary

The plush bedding and soundproofing made for the best night's sleep I've had in ages. So comfortable!

Mei from China

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DiningBreakfast Bliss

The breakfast buffet was amazing! Fresh, local ingredients and so many choices. Incredible value!

Kenji from Japan

Review on

Room FeaturesSpectacular Views

Our corner room had amazing city views. Floor-to-ceiling windows made it unforgettable.

Isabelle from France

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Select your room type

Cross Hotel Sapporo offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Run of the House
2 persons
18 sq. feet
2 Single beds
Air conditioning
Heating
room details
Twin Room Shower Only
2 persons
23 sq. feet
2 Single beds
Air conditioning
Heating
room details
Twin Room
2 persons
23 sq. feet
2 Single beds
Air conditioning
Bathtub
room details

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Check-in/ Check-out

Facilities

Cross Hotel Sapporo offers amenities for your comfortable stay and unforgettable experiences

Facilities: Perfect

9.0/10Review score

General

Non-smoking rooms
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Lift
Currency exchange
Vending machines
Smoke detectors
Fire extinguishers
Key card access

Guest Parking

Electric kettle

Services

Housekeeping
Laundry
Dry cleaning

Dining

Restaurant

Business

Fax/Photocopying

Children

Baby pushchair

Spa & Leisure

Jacuzzi
Massage
Open-air bath
Public Bath

Room features

Free Wi-Fi in rooms
Air conditioning
Heating
Patio
Tea and coffee facilities
Trouser press

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Dining Onsite

Cross Hotel Sapporo boasts onsite dining that encapsulates local flavors in a cozy setting. The restaurant and lounge invite guests to indulge in unique culinary experiences that blend tradition with modernity, complemented by the vibrant atmosphere of nearby bars and restaurants.

レストラン hache
Casual dining with a focus on local ingredients
Ambiance
A relaxed space that encourages both social gatherings and intimate meals, perfect for unwinding after a day of exploration.
Key Offerings
Offers a delightful breakfast menu and varied lunch choices, highlighting regional specialties crafted with care. The lounge also serves a range of cocktails to enjoy post-meal.
Reservation
Recommended for breakfast, especially during peak travel seasons.
Open for breakfast and lunch.

Cross Hotel Sapporo Location

Nishi 2-23, Kita 2 Jo Chuo-Ku, Sapporo Hokkaido, 0, Sapporo

Explore Sapporo

Local Highlights Near Cross Hotel Sapporo

Sapporo Clock Tower

10 minutes' walk

Iconic symbol of Sapporo, featuring historical exhibitions and a picturesque exterior.

Sapporo TV Tower

12 minutes' walk

Famous for its observation deck offering panoramic views of the city and Odori Park.

Odori Park

10 minutes' walk

Central park famed for seasonal festivals and flower displays, perfect for leisurely strolls.

Sapporo Beer Museum

4 minutes' drive

Dive into the history of beer in Hokkaido with tastings and brewery tours available.

Hiking at Mt. Okura Observatory

5 minutes' drive

Experience stunning views during a hike, accessible by car and popular with nature lovers.

Relaxation at Soseikawa Park

9 minutes' walk

Ideal for a peaceful retreat with beautiful walking paths, perfect for unwinding and enjoying nature.

Charcoal Grilled Beef Tapas Gyukaku

1 minute' walk

Casual dining with exquisite grilled beef dishes in a cozy setting. Perfect for meat lovers.

Yukijirushi Parlor Sapporo Honten

2 minutes' walk

Famous for its soft cream and desserts, this sweet spot offers Japanese-style sweets and ice cream.

Nijo Fish Market

12 minutes' walk

Fresh seafood market with numerous stalls and eateries serving delicious local dishes.

Susukino

10 minutes' walk

Vibrant nightlife area boasting bars, clubs, and entertainment options for all ages and tastes.

Chitosetsuru Sake Museum

12 minutes' walk

Sake museum featuring tasting sessions and educational tours about sake brewing traditions.

Getting around

City Centre
Sapporo 3 min · 700 ft
Airports
Sapporo Okadama (OKD) 13 min · 5.3 mi
New Chitose (CTS) 69 min · 28.3 mi
Train
Sapporo Station 8 min · 2000 ft
Underground
Sapporo Metro Station 4 min · 1000 ft
Odori 6 min · 1700 ft

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 11 am

Guest Parking

Private parking is possible on site at true.

Internet

Wireless internet is available in the hotel rooms for free.

Breakfast

You can start your day with a full breakfast, which costs JPY 3300.0 per person.

Pets

Pets are not allowed.

Number of rooms:

233

Reviews and Ratings

Feedback about Cross Hotel Sapporo from previous guests about their experience.

Review summary

Based on recent reviews

Cross Hotel Sapporo enjoys a convenient location near the railway station, placing guests within easy reach of the city center and attractions like the TV Tower in Odori Park. Many guests appreciate the modern, spacious rooms and the rooftop bath offering a view. The breakfast buffet, while considered very expensive by some, features a variety of Western and Japanese options. Access to the lounge with snacks and drinks is a special perk for some rooms.

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Review score

Based on 1016 verified reviews

8.8 /10

Great

93 %

Recommend

Cleanliness

9.2/10

Comfort

9.2/10

Paid Wi-Fi

4.9/10

Breakfast

8.3/10

Pros

Perfect location

Professional staff

Spacious rooms

Excellent breakfast

Cons

Smoking odor

Annoying elevator

based on 1387 reviews

4.5/5

Maria from Spain

Couple

Twin Room

3 nights in November 2025

Reviewed: January 05, 2026

6/10

small room limited breakfast

The room we had was not very spacious. it was difficult to move around with our luggage. also, the breakfast buffet seemed quite limited in choices. I expected a bit more variety..

0 Helpful

Elena from Spain

Single

Twin Room Shower Only

4 nights in November 2025

Reviewed: December 13, 2025

6/10

limited toiletries cold hot food

the hotel has a good location near the railway station and interesting restaurants were nearby

the lack of body lotion was irritating i had to collect toiletries from reception the onsen was pleasant but lacked body lotion the breakfast setup was disorganized causing queues at unexpected times the hot food was often cold which was disappointing

0 Helpful

silvia from italy

Family with children

twin room

3 nights in November 2025

Reviewed: December 01, 2025

9.0/10

great location and onsen

convenient location train station amazing view

i found the location to be very convenient. it was a short walk to the train station, made getting around easy. the onsen on the top floor was a highlight. i really enjoyed the amazing view from there.

the hotel has a funny cleaning policy. they don't clean rooms automatically, unlike other places i know!

Facilities

9/10

The hotel features a large onsen with jets, accessible to all guests, a great amenity after a day exploring. there's also a nice breakfast buffet with western options. It ensures a satisfying start to the day.

Location

9/10

the hotel is close to a subway station and about a 10-15 minute walk from downtown. convenience stores are across the street from the hotel. walking to the train station takes just a few minutes.

Service

9/10

the staff were friendly and helpful . check-in and check-out were easy processes. the hotel was able to accommodate my request to switch the bed type, i appreciated that.

Dining

9/10

the breakfast buffet had many choices. the lounge access offered a selection of drinks and small bites. i liked the drinks and the bites to eat showcasing local ingredients!

0 Helpful

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