Cross Hotel Sapporo, Sapporo ➤ Reviews, Rooms & Prices 2026

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Key details

About the Hotel

Nishi 2-23, Kita 2 Jo Chuo-Ku, Sapporo Hokkaido, 0, Sapporo, Japan

Steps from the Sapporo Clock Tower

Great

8.8

9.2

/10

4.1

4.2

Loved by Cross Hotel Sapporo guests

Spacious rooms
Helpful staff
Clean amenities
Comfortable stay
Convenient location
Good views

"The rooftop communal hot bath is amazing."

Chris from Japan

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"Onsen on 18th floor was awesome."

Jin

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"I love how practical the toilet set up is - shower and washroom os separate from the toilet."

P S L from Philippines

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Accommodation Options

Cross Hotel Sapporo offers 181 well-appointed guest rooms, including deluxe and superior rooms. Each room features amenities like flat-screen televisions and refrigerators to enhance convenience. The hotel provides options with beautiful city and mountain views, catering to varied guest preferences.

Dining Experience

The hotel hosts a trendy cafe and bar, serving a variety of beverages and light meals throughout the day. Guests can enjoy a selection of local and international dishes at Yakiniku Dining Hanabi, a traditional Japanese restaurant. Breakfast is served featuring hearty selections to kickstart the day.

Business Facilities

For business travelers, Cross Hotel Sapporo provides well-equipped meeting spaces and conference rooms. The facilities include high-speed internet access and audiovisual equipment for effective presentations. Professional support services make it a suitable choice for corporate events.

Location and Accessibility

Situated in the center of Sapporo, the hotel offers easy access to major attractions, including Odori Park and Sapporo TV Tower. The proximity to public transport allows convenient travel around the city. Guests can explore the vibrant shopping and entertainment districts within walking distance.

Wellness and Relaxation

The hotel provides a relaxation area for guests to unwind with soothing treatments. Spa services include massages and wellness therapies tailored to individual needs. The fitness center is equipped with modern workout equipment to maintain an active lifestyle during the stay.

Highlights

Location: Central location in Sapporo, near attractions

Rooms: 181 well-appointed guest rooms

Dining: Yakiniku Dining Hanabi, food and beverage cafe

Business: Well-equipped meeting spaces with audiovisual equipment

“I appreciate this property's blend of stylish design and practical features, notably the well-considered room layouts and those city-view public baths; its central location near Sapporo Station also makes it a convenient base. The rotating art installations and focus on local dining give it a distinct, contemporary character. It's a smart choice for a Sapporo visit.”

Anna BlackEditor-in-Chief at Tohotel

Location: Perfect

9.1/10Review score

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Highlights from guests

BathroomLuxury Bath

The bathroom felt like a private spa. Rain shower and deep soaking tub? Yes, please!

Oliver from Australia

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BedroomSleep Sanctuary

The plush bedding and soundproofing made for the best night's sleep I've had in ages. So comfortable!

Mei from China

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DiningBreakfast Bliss

The breakfast buffet was amazing! Fresh, local ingredients and so many choices. Incredible value!

Kenji from Japan

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Room FeaturesSpectacular Views

Our corner room had amazing city views. Floor-to-ceiling windows made it unforgettable.

Isabelle from France

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Select your room type

Cross Hotel Sapporo offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Semi Double Room Shower Only

2 persons

195 sq. feet

1 Double bed

Shower

Heating

room details

Superior Twin Room 2 Beds Sofa Bed

2 persons

305 sq. feet

2 Single beds

Shower

Heating

room details

CROSS FLOOR Deluxe Double Room Lounge Access

2 persons

380 sq. feet

1 King-size bed

Shower

Coffee machine

room details

Single Room

2 persons

1 Single bed

room details

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Price and Room Availability Calendar

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Facilities

Cross Hotel Sapporo offers amenities for your comfortable stay and unforgettable experiences

Facilities: Perfect

9.0/10Review score

General

Non-smoking rooms
On-site car park
Handicap parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Lift
Currency exchange
Vending machines
Smoke detectors
Fire extinguishers
Key card access

Guest Parking

Electric kettle

Services

Housekeeping
Laundry
Dry cleaning

Dining

Restaurant

Business

Fax/Photocopying

Children

Baby pushchair

Spa & Leisure

Massage
Open-air bath
Public Bath

Room features

Free Wi-Fi in rooms
Air conditioning
Heating
Mini-bar
Sitting area
Patio
Trouser press

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Dining Onsite

Cross Hotel Sapporo boasts onsite dining that encapsulates local flavors in a cozy setting. The restaurant and lounge invite guests to indulge in unique culinary experiences that blend tradition with modernity, complemented by the vibrant atmosphere of nearby bars and restaurants.

レストラン hache

Casual dining with a focus on local ingredients

Ambiance

A relaxed space that encourages both social gatherings and intimate meals, perfect for unwinding after a day of exploration.

Key Offerings

Offers a delightful breakfast menu and varied lunch choices, highlighting regional specialties crafted with care. The lounge also serves a range of cocktails to enjoy post-meal.

Reservation

Recommended for breakfast, especially during peak travel seasons.

Open for breakfast and lunch.

Cross Hotel Sapporo Location

Nishi 2-23, Kita 2 Jo Chuo-Ku, Sapporo Hokkaido, 0, Sapporo, Japan

Map view

Nishi 2-23, Kita 2 Jo Chuo-Ku, Sapporo Hokkaido, 0, Sapporo, Japan

City landmarks

Landmark

Sapporo Clock Tower

2500 ft

Landmark

Sapporo TV Tower

3100 ft

Landmark

Sapporo JR Tower

3800 ft

Landmark

Former Hokkaido Government Office Building

2500 ft

Museum

Sapporo Beer Museum

1.1 mi

Park

Odori Park

2500 ft

Park

Hokkaido University Botanical Gardens

4600 ft

Landmark

Nijo Fish Market

3100 ft

Landmark

Sapporo JR Tower Observatory T38

3800 ft

Landmark

Sapporo Underground Pedestrian Space

2500 ft

Mall

Tanukikoji Shopping Street

2500 ft

Museum

The Hokkaido University Museum

1.2 mi

Landmark

Susukino

2500 ft

Store

Chitosetsuru Sake Museum

3100 ft

Park

Nakajima Park

1.4 mi

Shopping Area

Stellar Place Sapporo

3800 ft

Shopping Area

Norbesa

2500 ft

Shopping Area

Sapporo Factory

3900 ft

Museum

Hokkaido Museum of Modern Art

1.4 mi

Landmark

Hokkaido University Sapporo Campus

1.2 mi

Mall

Daimaru Sapporo

3800 ft

Nearby

13-10-17 Hiragishi 4 Jo

Hokkaido Television Broadcasting Co

700 ft

1-6 Kita 1-jo Nishi

Sapporo Sosei Square

700 ft

1 Kita 1-jo Nishi

Sapporo Community Plaza

700 ft

1 Kita 1-Jo Nishi

Statue of Hope

1100 ft

2 Odorinishi

Statue of Pioneer Mother

1200 ft

2 Odorinishi

Mother and Child with Flowers

1200 ft

3 Odori Nishi

Bokudo Statue

1200 ft

3 Odori Nishi

Takuboku Ishikawa Statue and Literary Monument

1200 ft

Art object

Bokka Statue

1400 ft

Restaurants

Nemuro Hanamaru JR Tower Stellar Place

3000 ft

2 Kitagojonishi

Yukijirushi Parlor Sapporo Honten

600 ft

3-1-31 Kita 2jo Nishi

Charcoal Grilled Beef Tapas Gyukaku Sapporo Ekimae

0 ft

2-38 Kita2-Jonishi

Kushidori Tokeidaidori

500 ft

Kita 2 Jo Nishi 2 cho-me

Chao Chao Gyoza Sapporo Tokeidai

600 ft

2-38 Kita 2-jo Nishi

Picante Sapporoekimae

500 ft

1-8-4 Kita 2 Jo Nishi

Hokkaido Ramen Okuhararyu Kura Honten

500 ft

1-10 Kita 2-jo Nishi

Hananomai Honten Sapporo Kita 2-Jo

500 ft

2-31 Kita 2-Jo Nishi

Party & Dining Four Seasons

700 ft

1-1-1 Kita2jonishi

Explore Sapporo

Local Highlights Near Cross Hotel Sapporo

Sapporo Clock Tower

10 minutes' walk

Iconic symbol of Sapporo, featuring historical exhibitions and a picturesque exterior.

Sapporo TV Tower

12 minutes' walk

Famous for its observation deck offering panoramic views of the city and Odori Park.

Odori Park

10 minutes' walk

Central park famed for seasonal festivals and flower displays, perfect for leisurely strolls.

Sapporo Beer Museum

4 minutes' drive

Dive into the history of beer in Hokkaido with tastings and brewery tours available.

Hiking at Mt. Okura Observatory

5 minutes' drive

Experience stunning views during a hike, accessible by car and popular with nature lovers.

Relaxation at Soseikawa Park

9 minutes' walk

Ideal for a peaceful retreat with beautiful walking paths, perfect for unwinding and enjoying nature.

Charcoal Grilled Beef Tapas Gyukaku

1 minute' walk

Casual dining with exquisite grilled beef dishes in a cozy setting. Perfect for meat lovers.

Yukijirushi Parlor Sapporo Honten

2 minutes' walk

Famous for its soft cream and desserts, this sweet spot offers Japanese-style sweets and ice cream.

Nijo Fish Market

12 minutes' walk

Fresh seafood market with numerous stalls and eateries serving delicious local dishes.

Susukino

10 minutes' walk

Vibrant nightlife area boasting bars, clubs, and entertainment options for all ages and tastes.

Chitosetsuru Sake Museum

12 minutes' walk

Sake museum featuring tasting sessions and educational tours about sake brewing traditions.

Getting around

City Centre

Sapporo3 min · 700 ft

Airports

Sapporo Okadama (OKD)13 min · 5.3 mi

New Chitose (CTS)69 min · 28.3 mi

Train

Sapporo Station8 min · 2000 ft

Underground

Sapporo Metro Station4 min · 1000 ft

Odori6 min · 1700 ft

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 11 am

Guest Parking

Private parking is possible on site at JPY 1500 per day.

Internet

Wireless internet is available in the hotel rooms for free.

Breakfast

You can start your day with a full breakfast, which costs JPY3,300 per person per day.

Pets

Pets are not allowed.

Number of rooms:

233

Reviews and Ratings

Feedback about Cross Hotel Sapporo from previous guests about their experience.

Review summary

Based on recent reviews

Cross Hotel Sapporo enjoys a convenient location near the railway station, placing guests within easy reach of the city center and attractions like the TV Tower in Odori Park. Many guests appreciate the modern, spacious rooms and the rooftop bath offering a view. The breakfast buffet, while considered very expensive by some, features a variety of Western and Japanese options. Access to the lounge with snacks and drinks is a special perk for some rooms.

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Review score

Based on 1012 verified reviews

8.8/10

Great

92%

Recommend

Cleanliness

9.2/10

Staff

9.2/10

Paid Wi-Fi

6.3/10

Breakfast

8.1/10

Pros

Perfect location

Professional staff

Spacious rooms

Excellent breakfast

Cons

Smoking odor

Annoying elevator

based on 1387 reviews

4.5/5

Maria from Spain

Couple

Twin Room

3 nights in November 2025

Reviewed:January 05, 2026

6/10

small roomlimited breakfast

The room we had was not very spacious. it was difficult to move around with our luggage. also, the breakfast buffet seemed quite limited in choices. I expected a bit more variety..

0 Helpful

Elena from Spain

Single

Twin Room Shower Only

4 nights in November 2025

Reviewed:December 13, 2025

6/10

good locationlimited toiletriescold hot food

the hotel has a good location near the railway station and interesting restaurants were nearby

the lack of body lotion was irritating i had to collect toiletries from reception the onsen was pleasant but lacked body lotion the breakfast setup was disorganized causing queues at unexpected times the hot food was often cold which was disappointing

0 Helpful

silvia from italy

Family with children

twin room

3 nights in November 2025

Reviewed:December 01, 2025

9.0/10

great location and onsen

convenient locationtrain stationamazing viewfunny policy

i found the location to be very convenient. it was a short walk to the train station, made getting around easy. the onsen on the top floor was a highlight. i really enjoyed the amazing view from there.

the hotel has a funny cleaning policy. they don't clean rooms automatically, unlike other places i know!

Facilities

9/10

The hotel features a large onsen with jets, accessible to all guests, a great amenity after a day exploring. there's also a nice breakfast buffet with western options. It ensures a satisfying start to the day.

Location

9/10

the hotel is close to a subway station and about a 10-15 minute walk from downtown. convenience stores are across the street from the hotel. walking to the train station takes just a few minutes.

Service

9/10

the staff were friendly and helpful . check-in and check-out were easy processes. the hotel was able to accommodate my request to switch the bed type, i appreciated that.

Dining

9/10

the breakfast buffet had many choices. the lounge access offered a selection of drinks and small bites. i liked the drinks and the bites to eat showcasing local ingredients!

0 Helpful