Crossroads Inn & Suites Gatlinburg Exterior photoCrossroads Inn & Suites Gatlinburg Exterior photoCrossroads Inn & Suites Gatlinburg Exterior photo

Crossroads Inn & Suites, Gatlinburg

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From$76 /night
Check-in
04Sept
Check-out
05Sept
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

440 Parkway, Gatlinburg
-
Near the Gatlinburg SkyLift Park
Great
8.3
8.2
/10
3.8
3.6
/5

Rooms: Comfort and Amenities

Crossroads Inn & Suites provides recently refreshed rooms with perks such as premium bedding and air conditioning. All rooms feature complimentary Wi-Fi, flat-panel cable TV, a refrigerator, a microwave, and a coffee/tea maker. Options include Two Queen Beds Guest Rooms, One King Bed Guest Rooms with Seasonal Fireplaces, and One King Bed Jacuzzi Suites with Seasonal Fireplaces. Two Bedroom Family Suites include a master king bedroom with a private bath, a second bedroom with two queen beds, a large full kitchen, and a full living room.

Dining Options

Crossroads Inn & Suites provides a complimentary to-go breakfast, served daily from 7:30 AM to 10:00 AM. The breakfast area features high ceilings, brown tile, and wood chairs with red cushions. Nearby dining options include the Little House of Pancakes, The Peddler Steakhouse, and Loco Burro Oyster Bar.

Leisure and Entertainment

Guests can use recreational amenities, including a seasonal outdoor pool, a splash pool, and a fitness center. The lobby has a stone fireplace and a 24-hour computer station. Nearby attractions include the Gatlinburg SkyLift Park and Anakeesta theme park (both within walking distance), Great Smoky Mountains National Park (0.3 km), Ripley's Aquarium of the Smokies (1 km) and Ober Gatlinburg (5.6 km).

Location & Transportation

Crossroads Inn & Suites is in downtown Gatlinburg, near Shops at Carousel Gardens and Cooter's Place. It is also within walking distance of the Ripley's Aquarium Trolley Station, offering easy access to Gatlinburg, the Smoky Mountains National Park, and Pigeon Forge. Landmarks nearby include Earthquake (1 km), Tsali Monument (0.3 km), and the Gatlinburg Convention Center (1 km). McGhee Tyson Airport is 75 km away.

Services and Amenities

Crossroads Inn & Suites provides amenities, including complimentary wireless internet access, a fireplace in the lobby, and a picnic area. The property also offers a 24-hour front desk and free outdoor parking (one space per room). The hotel has accessible rooms with widened doorways and grab bars. Other amenities include guest laundry and ice/vending machines. Check-in time is 4:00 PM, and check-out time is 11:00 AM.

“Crossroads Inn & Suites puts guests close to Gatlinburg's attractions, but the experience is streamlined; location is its strongest suit, particularly for short stays. Rooms provide soft beds for resting after busy days, though bathrooms are notably compact, and some amenities may be inconsistent. For travelers prioritizing location over extensive frills, it's a reasonable choice.”
Hotel logo
Anna BlackEditor-in-Chief at Tohotel

Select your room type

Crossroads Inn & Suites offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
  • King Suite seasonal fireplace
    2 persons
    28 sq. feet
    1 King-size bed
    Air conditioning
    Balcony
  • Queen Room Two Queen Beds
    4 persons
    26 sq. feet
    2 King Size Beds
    Air conditioning
    Balcony
  • One King Bed Jacuzzi
    2 persons
    28 sq. feet
    1 King-size bed
    Air conditioning
    Balcony
Show all rooms

Price and Room Availability Calendar

Check availability and prices for your dates now!
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Check-in/ Check-out

Facilities

Crossroads Inn & Suites offers amenities for your comfortable stay and unforgettable experiences
Facilities: Great
8.2/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Free parking
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Lift
  • Vending machines
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Services

  • Housekeeping
  • Laundry

Business

  • Fax/Photocopying

Children

  • Cots

Facilities for people with disabilities

  • Toilet for disabled

Spa & Leisure

  • Saltwater pool
  • Seasonal outdoor pool
  • Sun loungers
  • Jacuzzi
  • Shallow end

Room features

  • Air conditioning
  • Heating
  • Sitting area
  • Garden furniture
  • Tea and coffee facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV

Room decor

  • Carpeted floor
Show more

Crossroads Inn & Suites Location

440 Parkway, Gatlinburg
Explore Gatlinburg
Explore Gatlinburg
  • Top Attractions
  • Activities
  • Dining
  • Entertainment
Ripley's Aquarium of the Smokies
Ripley's Aquarium of the Smokies
14 minutes walking
A world-class aquarium showcasing thousands of sea creatures. Offers interactive exhibits and a rainforest section.
Great Smoky Mountains National Park
Great Smoky Mountains National Park
14 minutes walking
Home to diverse wildlife and breathtaking views, perfect for hikes and scenic drives. Entry is free.
Gatlinburg SkyLift Park
Gatlinburg SkyLift Park
15 minutes walking
Features a scenic chairlift ride offering stunning mountain views and the SkyBridge, the longest pedestrian suspension bridge in North America.
Doc Collier Moonshine Distillery
Doc Collier Moonshine Distillery
5 minutes walking
A local distillery offering tastings and tours. Learn about the moonshining process in a fun and informative setting.
Hiking in Great Smoky Mountains
14 minutes walking
Numerous trails suitable for all levels, from leisurely walks to challenging hikes, providing stunning natural beauty.
Skiing at Ober Gatlinburg
5 minutes drive
An exciting winter destination featuring skiing, snowboarding, and tubing. Rentals available on-site.
Relaxation at the Spa
8 minutes walking
Local spas offer a variety of treatments, including massages and facials, perfect for rejuvenation after a busy day.
Anakeesta Smokehouse Southern BBQ
6 minutes walking
Casual dining with a focus on BBQ dishes. Enjoy a lively atmosphere and try their smoked meats and homemade sides.
Pearls Pie in the Sky
6 minutes walking
Delightful eatery specializing in sweet and savory pies. Perfect for quick bites or dessert after exploring.
New York Pizza & Pasta
7 minutes walking
Family-friendly pizzeria serving classic New York-style pizza. Great for casual dining, with vegetarian options available.
Sweet Fanny Adams Theatre
Sweet Fanny Adams Theatre
14 minutes walking
Enjoy engaging musical comedies and variety shows in a cozy setting. Perfect for a night out with friends or family.
Ripley's Haunted Adventure
Ripley's Haunted Adventure
15 minutes walking
A thrilling interactive haunted house experience that features live actors and special effects. Fun for all ages.
Gatlinburg Convention Center
Gatlinburg Convention Center
15 minutes walking
Hosts various events, from craft shows to conventions. Check the schedule for family-friendly activities throughout the year.
Getting around
  • City Centre
    Gatlinburg 3 min  ·  700 ft
  • Airports
    McGhee Tyson (TYS) 116 min  ·  48.0 mi
    Asheville Regional (AVL) 205 min  ·  84.9 mi
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Property information and rules
Check-in
from 16:00-23:59
Check-out
until 11 am
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in the entire hotel for free.
Children & extra beds
There are no extra beds provided in a room.  There are no cots provided in a room. 
Pets
Pets are not allowed.
Number of floors:
4
Number of rooms:
66
Former name
Best Western Crossroads Inn

Reviews and Ratings

Feedback about Crossroads Inn & Suites from previous guests about their experience.
Review score
Based on 1092 verified reviews
8.2 /10
Great
80 %
Recommend
Breakfast
8.9/10
Cleanliness
8.4/10
Comfort
8.4/10
Facilities
8.2/10
Free WiFi
8.4/10
Location
9.2/10
Paid Wi-Fi
7.4/10
Staff
8.7/10
Value for money
8.5/10
Pros
Perfect location
Clean room
Updated room
Excellent value
Cons
Poor drywall finishing
Busted bathroom door
Few breakfast options
Unwelcoming front desk
Guest reviews
based on 1642 reviews
8.3/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews
Questions of the users
About Crossroads Inn & Suites
Is there a gym facility available for guests to use?
10 January 2024
No, there is no fitness center available on the premises.
Is it possible for someone younger than 21 to check into a room?
22 March 2024
Guests must be at least 21 years old to check in.
Does the hotel have a heated pool?
5 April 2024
Yes, the outdoor pool is heated, but there is no indoor pool.
Can guests smoke on the balcony or outside their rooms?
15 May 2024
Smoking is allowed outside the room, provided that cigarettes are disposed of properly.
What type of breakfast is served?
30 June 2024
A complimentary hot breakfast is served daily, featuring eggs, bacon, toast, cereals, waffles, biscuits, and more.
Are service animals allowed at the hotel?
10 July 2024
Yes, service dogs are permitted on the property.
Where can I find images of the hotel rooms?
20 August 2024
For images of the accommodations, it is best to contact the motel directly.
Is parking available for guests at the hotel?
25 September 2024
Yes, parking is complimentary for all guests during their stay.
What are the check-in and check-out times?
5 October 2024
Check-in time is at 16:00 and check-out is at 11:00.
What activities are nearby for guests to enjoy?
15 November 2024
The hotel is conveniently located within walking distance of various attractions and restaurants in downtown Gatlinburg.

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