Copthorne Hotel And Resort Lakefront Queenstown, Queenstown ➤ Reviews, Rooms & Prices 2026

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Copthorne Hotel And Resort Lakefront Queenstown Room photo

Copthorne Hotel And Resort Lakefront Queenstown Macro Details photo

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Key details

About the Hotel

27 Frankton Road, Queenstown, New Zealand, 9300

Steps from Lake Wakatipu

Very good

7.6

7.8

/10

3.9

Loved by Copthorne Hotel And Resort Lakefront Queenstown guests

Fine views
Helpful staff
Large rooms
Clean air

"We chose a lake view room and it was a good decision."

Nick from United Kingdom

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"The room was comfortable with a great view of the lake from our room - overall we enjoyed our stay."

Jason from Australia

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"One of our favorite spots to end the night was the restaurant/lounge up top that showed more beautiful views."

Amanda

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Amenities

Copthorne Hotel & Resort Lakefront Queenstown is located on the shores of Lake Wakatipu and provides a range of on-site facilities. The hotel offers charged parking options and two electric vehicle charging stations. Guests can enjoy services including a Jacuzzi, concierge, and dry cleaning.

Rooms

The property comprises 240 guest rooms, including 6 Suites and over 80 rooms with views of Lake Wakatipu and the Remarkables mountain range. Select rooms offer private balconies or courtyards, enhancing the experience of the picturesque surroundings. Each accommodation is designed to provide a unique view while maintaining accessibility to the hotel's amenities.

Location

Situated within walking distance of Queenstown's central shopping and entertainment area, the hotel offers easy access to local attractions. Popular ski areas such as Coronet Peak are a 20-minute drive, while Remarkables ski area is just 45 minutes away. The city center is a short 5-minute walk from the hotel.

Dining

Impressions Restaurant and Cocktail Bar provides a unique dining experience focused on New Zealand cuisine. Guests can enjoy meals while overlooking stunning views of the lake and mountains. The cocktail bar offers both indoor and alfresco seating options.

Sustainability

The hotel is recognized for its commitment to sustainability, holding the Silver Sustainable Tourism Business Award. Ongoing efforts are in place to minimize the environmental impact while maintaining high service standards. Guests can participate in initiatives like supporting kiwi conservation through the hotel's partnerships.

Highlights

Location: Walking distance to central shopping and entertainment area

Rooms: Over 80 rooms with Lake Wakatipu views

Dining: Impressions Restaurant and Cocktail Bar

Sustainability: Silver Sustainable Tourism Business Award

Parking: Two electric vehicle charging stations

Ski Access: 20 minutes drive to Coronet Peak

“In my opinion, this four-star resort's lakeside location and mountain views are a true asset, placing guests within a short walk of Queenstown's center, plus it champions environmental sustainability, which I appreciate. While some aspects might show their age, the location, coupled with the conscious approach to the environment, makes it a worthwhile consideration.”

Anna BlackEditor-in-Chief at Tohotel

Location: Great

8.8/10Review score

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Highlights from guests

BathroomShower bliss

The shower had amazing pressure and plenty of hot water. It was the perfect way to start the day!

Marilyn from New Zealand

Review on

DiningMargarita Magic

The bar made the best margaritas! They also had happy hour and special dinner nights with pizza and beer.

Eva from Australia

Review on

Room FeaturesLakefront views

The room had a great view of the lake and mountains. It was amazing!

Lesley from Australia

Review on

Guest ParkingEasy Parking

Parking at the hotel was super convenient. It helped us to explore the area stress-free.

John from Canada

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Select your room type

Copthorne Hotel And Resort Lakefront Queenstown offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Junior Suite Lake View Balcony

2 persons

595 sq. feet

1 King-size bed

Shower

Heating

room details

Superior King Lake Views

2 persons

315 sq. feet

1 King-size bed

Shower

Heating

room details

Superior 2 Doubles

2 persons

315 sq. feet

2 Double beds

Shower

Heating

room details

Superior King

2 persons

315 sq. feet

1 King-size bed

Shower

Heating

room details

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Price and Room Availability Calendar

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Facilities

Copthorne Hotel And Resort Lakefront Queenstown offers amenities for your comfortable stay and unforgettable experiences

Facilities: Very good

7.7/10Review score

General

No smoking on site
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Ski storage
Lift
Coffee shop
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access

Sports & Fitness

Skiing
Hiking
Horseback riding
Cycling
Fishing

Guest Parking

Electric kettle

Services

Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Picnic area/ Tables
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Children's menu

Facilities for people with disabilities

Toilet for disabled

Spa & Leisure

Garden area
Jacuzzi

Room features

Free Wi-Fi in rooms
Heating
Sitting area
Terrace
Garden furniture
Dining table
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Dining Onsite

Impressions Restaurant at Copthorne Hotel & Resort Lakefront Queenstown offers a family-friendly dining experience featuring international cuisine. With picturesque views of Lake Wakatipu and the Remarkables, guests can indulge in delicious breakfast and dinner options that cater to various dietary preferences.

Copthorne Hotel And Resort Lakefront Queenstown Restaurant photo

Impressions

International

Ambiance

Family-friendly, traditional setting with stunning views of Lake Wakatipu and the Remarkables mountain range.

Key Offerings

A delightful breakfast and dinner menu includes vegetarian, vegan, gluten-free, and dairy-free options, ensuring everyone finds something to enjoy. The restaurant also features a cozy bar/lounge where guests can unwind with fine Central Otago wines.

Reservation

Recommended for dinner, especially during peak seasons.

Breakfast: 6:00 AM - 10:00 AM, Dinner: 5:00 PM - 9:00 PM, Daily.

Copthorne Hotel And Resort Lakefront Queenstown Location

27 Frankton Road, Queenstown, New Zealand, 9300

Map view

27 Frankton Road, Queenstown, New Zealand, 9300

City landmarks

Cable Car

Skyline Queenstown

4100 ft

Zoo

Kiwi and Birdlife Park

4200 ft

Square

Queenstown Mall

2200 ft

Landmark

Lake Wakatipu

2500 ft

Landmark

Moa Statue

2700 ft

Theme Park

Shotover Canyon Swing

2500 ft

Theme Park

Fear Factory Queenstown

2900 ft

Landmark

G Force Paragliding

3900 ft

Gallery

Central Art Gallery Queenstown-Julia Milley

2300 ft

Landmark

AJ Hackett Bungy

2300 ft

Cemetery

Queenstown Cemetery

4000 ft

Casino

SKYCITY Queenstown Casino

2400 ft

Landmark

Queenstown Underwater Observatory

2500 ft

Landmark

KJet Queenstown

2600 ft

Nearby

Garden

Queenstown Garden

2000 ft

Rees Street

William Gilbert Rees Statue

1800 ft

Church

St Peter's Anglican Church

1300 ft

Torpedo 7

Southern Lakes Heliski

1900 ft

19 Marine Parade Williams Cottage

Vesta Design

1400 ft

Gallery

Silver Fern Gallery

1400 ft

Gallery

Artbay Gallery

1500 ft

Gallery

Ivan Clarke Gallery

2000 ft

Gallery

Queenstown Arts Centre

1700 ft

Gallery

ivy box art gallery

1700 ft

35 Camp St

Hetties Rock & Crystal Shop

1900 ft

Lake Hayes

1900 ft

Golf Course

Queenstown Gardens Disc Golf

1300 ft

Mall

O'Connells Shopping Centre

1900 ft

Store

Four Square Alpine

2000 ft

Church

St Joseph Parish

1100 ft

Restaurants

The Observatory Restaurant @ Millennium Hotel Queenstown

2100 ft

Frankton Road

The Hillside Brasserie

1800 ft

Heartland Hotel 27 Stanley Street

Fergburger

2700 ft

42 Shotover Street

Queenstown Resort College

1200 ft

Coronation Street

Elements Restaurant

1700 ft

Novotel Queenstown Lakeside Corner Earl Street and Marine Parade

Halo

1800 ft

1 Earl Street

The Bathhouse Cafe

1500 ft

38 Marine Parade

Blue Kanu

2000 ft

16 Church St

Explore Queenstown

Local Experiences

Skyline Queenstown

15 minutes' walk

Iconic destination offering panoramic views of Queenstown. Enjoy a gondola ride and dining at the summit.

Kiwi and Birdlife Park

16 minutes' walk

Wildlife park showcasing New Zealand's native birds and reptiles. Guided tours available for informative experiences.

Queenstown Mall

8 minutes' walk

Vibrant shopping area featuring local boutiques and international brands. Perfect for a leisurely stroll and browsing.

Lake Wakatipu

9 minutes' walk

Stunning lake offering scenic walks and photo opportunities. Ideal for picnics and enjoying the beautiful surroundings.

Shotover Canyon Swing

9 minutes' walk

Adrenaline-pumping bungee swing over the Shotover River. Perfect for thrill-seekers seeking an unforgettable experience.

Queenstown Garden

8 minutes' walk

Beautiful botanical garden featuring walking paths, a rose garden, and picnic spots. A serene place for relaxation.

Fergburger

10 minutes' walk

Famous burger joint known for hearty, gourmet burgers. Casual atmosphere, a must-visit for food lovers.

The Hillside Brasserie

7 minutes' walk

Elegant eatery offering a seasonal menu with local ingredients. Cozy ambiance, ideal for dinner or special occasions.

SKYCITY Queenstown Casino

9 minutes' walk

Exciting casino offering gaming tables and live entertainment. Family-friendly atmosphere with dining options available.

Fear Factory Queenstown

11 minutes' walk

Haunted attraction featuring interactive scares and thrilling experiences. Perfect for groups seeking a fun scare.

Getting around

City Centre

Queenstown6 min · 1700 ft

Airports

Queenstown (ZQN)11 min · 4.4 mi

Te Anau Manapouri (TEU)265 min · 109.6 mi

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Property information and rules

Check-in

from 14:00-23:59

Check-out

until 10 am

Guest Parking

Private parking is possible on site at NZD 15 per day.

Internet

Wireless internet is available in the hotel rooms for free.

Breakfast

A full breakfast is served at the price of NZD 35 per person per day.

Children & extra beds

There are no extra beds provided in a room.

Pets

Pets are not allowed.

Number of rooms:

186

Former name

copthorne lakefront

Reviews and Ratings

Feedback about Copthorne Hotel And Resort Lakefront Queenstown from previous guests about their experience.

Review summary

Based on recent reviews

Copthorne Hotel And Resort Lakefront Queenstown offers rooms with lovely lake and surrounding mountain views, easily accessible from town and within walking distance of shops and eateries. The rooms are spacious, clean and modern, with comfortable beds ensuring a pleasant stay. Some guests have noted that the hotel decor appears somewhat outdated. Guests have access to nicely kept grounds and gardens, as well as a hot-tub/jacuzzi that can be booked, and can take advantage of the onsite laundry or nearby public parking.

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Review score

Based on 661 verified reviews

7.4/10

Very good

70%

Recommend

Location

8.8/10

Staff

8.4/10

Paid Wi-Fi

6.8/10

Value for money

7.1/10

Pros

Lake view

Helpful staff

Good location

Cons

Dated bathroom

Paid parking

Justin from Canada

Single

superior king

4 nights in November 2025

Reviewed:December 03, 2025

6/10

a mixed experience at this hotel

room sizecomfortable bedsconvenient locationlow water pressurefluctuating water temperatureincorrect charges

the room was a good size. beds felt comfortable to me. i found the location to be convenient as i could walk into the town centre each day.

the water pressure was not good. the water temperature fluctuated a lot during showers, and i got burnt. i had to make three different payments during check in as the staff didn't charge me correctly causing multiple card fees.

0 Helpful

Hannah from Canada

Family with children

Superior King Lake Views

3 nights in October 2025

Reviewed:November 10, 2025

8.5/10

Satisfied Stay with Garden and Lake Views

garden accesscomfy beddeep tuboutdated room

The room had garden access, it looked out on the garden and the lake. The bed was comfy and I did sleep well. The tub was deep, I could soak my stiffness away.

It was hard to find my room, I required a five minute walk from the lobby. The hotel seemed like a dungeon, with many outdated rooms.

Dining

9/10

The breakfast offers many choices, like fresh fruit and pastries. I saw gluten-free options and a wide selection of teas and coffees. The restaurant has lake views.

Facilities

8/10

The hotel has many amenities, including a fitness center with modern equipment. There is also a pool area, it has lounge chairs and shaded spaces.

0 Helpful

Questions of the users

About Copthorne Hotel And Resort Lakefront Queenstown

Can tours, such as coach and cruise options for exploring Queenstown, be booked directly at the hotel?

12 August 2024

Yes, the concierge team will assist with explaining and booking all available tours at the desk.

Is the hotel conveniently located near the city center, and is it easy to access without climbing hills?

22 November 2024

The hotel is approximately a 10-minute walk from the city center, making it accessible without steep inclines.

Are there refrigerators available in the guest rooms?

18 January 2025

All guest rooms are equipped with mini bar fridges for your convenience.

Are stand-alone hair dryers available in the rooms?

30 March 2025

Every room features a stand-alone hair dryer, ensuring convenience for guests.

Is there a shuttle service that connects the hotel to the airport?

5 February 2025

Unfortunately, the hotel does not provide shuttle transfers. However, taxis and airport shuttles are readily available outside the airport terminal.

Are there family-friendly inter-connecting rooms available?

28 April 2025

Yes, inter-connecting rooms suitable for families can be arranged.

Is it possible to request a room with a balcony that offers a view of the lake?

11 September 2024

Some lakeview rooms may feature balconies, but availability cannot be guaranteed. Requests can be made.

Can guests access facilities for late check-in upon arrival?

17 October 2024

The reception is open 24/7, providing assistance for late check-ins.

Is there access to a lift in the hotel to reach the guest rooms?

15 December 2024

Yes, there is a lift available for guest convenience.

Are air conditioning units available in the hotel rooms?

20 January 2025

The rooms do not come with air conditioning units, but fans are provided for warmer days.

Does the hotel offer any complimentary parking services?

25 February 2025

Onsite parking is available for a fee of $15 per night, subject to space availability.

Are there options for children to share a room with parents?

14 March 2025

Children aged 11 and under are welcome to share a room with parents; cots can be provided at no extra charge, while rollaway beds are available for an additional fee.