Copal Tulum Hotel, Tulum ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

Aldea Zama Ixchel, Tulum, Mexico, 77760

Close to Las Palmas Beach

Great

8.5

/10

3.4

Loved by guests

Spacious rooms
Friendly staff
Delicious meals
Nice pools

"It's very private .... Because you feel like I'm the jungle and the pool is grate also the sky pool"

Valentina from Mexico

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"The decor was calming & lots of plants & wood."

Janet from United Kingdom

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"Restaurants on property were a 10/10."

Amoy from Jamaica

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Rooms: Accommodation Features

Copal Tulum Hotel provides air-conditioned accommodation with a patio and free WiFi. The units have a balcony, a flat-screen TV, and a private bathroom with a shower and free toiletries, plus a hairdryer. Apartments include a kitchen equipped with a refrigerator, oven, kitchenware, and microwave. Room options range from studios with king-size beds, sofa beds, and kitchenettes to apartments with 1-3 bedrooms. Select apartments feature a private pool. Additional amenities include a coffee/tea maker, an electric kettle, a dining area, a seating area, satellite TV, and ironing facilities. Double rooms also have a minibar. Each room has a private entrance.

Dining: Options Onsite

The Copal Gastro & Bar serves breakfast, lunch, and dinner. The menu features international cuisine with Mexican touches, emphasizing fresh, local, and sustainable ingredients. Guests can enjoy Mexican spirits, regional wines, and special mixology. Kokoro Nigiri Bar, located on the rooftop, offers Japanese cuisine using ingredients such as Baja California Bluefin Tuna and Amaebi shrimp. An à la carte breakfast is available each morning. Room service is available from 8:00 AM to 10:00 PM.

Leisure and Wellness

Copal Tulum Hotel features an outdoor swimming pool, a fitness center, a garden, and a terrace. Guests can relax in the jungle-level pool area with lounge chairs, a semi-olympic swimming lane, a children's area, and an indoor bench. Massages and beauty treatments are available. Guests can view sunsets in the infinity pool, facing west. A private cenote is located onsite.

Location and Transport

Copal Tulum Hotel is located in the heart of the Riviera Maya, 2.5 km from Las Palmas Beach and 2.9 km from Paraíso Beach. Tulum Bus station is 2 km away. The hotel is a few meters from the only natural cenote of the exclusive eco-touristic area of Aldea Zamá. Cozumel International Airport is 79 km from the aparthotel, and Aeropuerto de Playa del Carmen is 65 km away. The hotel offers both bicycle rental and car rental services.

Hotel Services

The hotel offers concierge service. Guests can enjoy special agreements with an associated Beach Club in the Tulum beach area. Upon request, guests can hire a private chef.

“What stood out after my review? The blend of wellness focus with a vibrant local feel seems special. The rooftop infinity pool surely delivers those sunset views, and the focus on Mayan healing adds depth.”

James DavidEditor-in-Chief at Tohotel

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Highlights from guests

DiningDelicious Tacos!

The asada tacos were incredible! Both restaurants exceeded expectations with high-quality, clean food. Healthy drinks and cocktails were also of a very high standard.

Ethan R from Canada

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Spa & LeisureHealing Spot

The spa area looked enticing. On-site massage and yoga were available. I visited the spa twice. There was Copal cleansing at 6pm each evening.

Isabelle M from France

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Room FeaturesRooftop Bliss

Upgrading to a room with a private rooftop pool was worth it. We had a terrace and 2 balconies. Some rooms include private pools.

Jake S from Australia

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Guest ParkingEasy Transport

There is transport always available. It's in a good spot if you want to travel to both the beach and downtown.

Priya K from India

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe Double Jungle Room Terrace 1 King Bed

2 persons

485 sq. feet

1 King-size bed

Shower

Heating

room details

Luxury 2 Bedroom Jungle Apartment Terrace Garden View 1 King 2 Single Beds & 1 King Sofa Bed

2 persons

1315 sq. feet

1 King-size bed and 1 Sofa bed

Shower

Coffee machine

room details

Luxury 1 Bedroom Jungle Apartment Private Pool Garden View 2 Single Beds & 1 King Sofa Bed

2 persons

1025 sq. feet

2 Single beds

Shower

Private pool

room details

Luxury Jungle Studio Private Pool Garden View 1 King Bed & 1 King Sofa Bed

2 persons

1165 sq. feet

1 King-size bed and 1 Sofa bed

Shower

Private pool

room details

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Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

Free Wi-Fi
Parking
Safe deposit box
VIP check-in/ -out
Express check-in/ -out
Concierge desk
No pets allowed
Security
Luggage storage
Lift
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key access

Sports & Fitness

Fitness centre
Diving
Snorkelling
Yoga class

Guest Parking

Electric kettle
Cookware/ Kitchen utensils

Services

Paid airport shuttle
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Grocery shopping service
Welcome drink

Dining

Outdoor dining area

Children

Cots
Babysitting/Child services

Spa & Leisure

Infinity pool
Rooftop pool
Sun loungers
Sun terrace
Spa & wellness centre
Manicure
Body scrub
Facial
Treatment room
Back massage
Head massage
Full body massage
Foot massage
Open-air bath
Pool with view
Shallow end

Room features

Air conditioning
Sitting area
Patio
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle
Cookware/ Kitchen utensils

Media

Flat-screen TV

Location

Aldea Zama Ixchel, Tulum, Mexico, 77760

Map view

Aldea Zama Ixchel, Tulum, Mexico, 77760

City landmarks

Beach

Tulum Archaeological Site

2.2 mi

Museum

Parque Nacional de Tulum

1.9 mi

Landmark

Las Pinturas

1.1 mi

Landmark

Piramide del Pensamiento Positivo

1.1 mi

Landmark

MiNiAtUrE art Gallery

1.2 mi

Landmark

Laguna Kaan Luum

1.1 mi

Gallery

Hernandez Gallery Tulum

4300 ft

Mall

Super Chedraui

1.1 mi

Store

Mixik

1.1 mi

Landmark

Iglesia Pentecoste "Agua de Vida"

4000 ft

Landmark

Templo "Emanuel"

4000 ft

Landmark

Xibalba Dive Center

4000 ft

Landmark

Santa madre de Guadalupe

4000 ft

Landmark

La Iglesia de Dios de la Profecia

4000 ft

Landmark

Carlos

4000 ft

Landmark

Terreno Expoferia

4200 ft

Landmark

Tulum Underwater

1.1 mi

Landmark

Dunosusa

4500 ft

Public Building

Casa de la Cultura

4800 ft

Gallery

La Hoja Verde

5000 ft

Landmark

Panna e Cioccolato

1.2 mi

Park

Parque Dos Aguas

5200 ft

Landmark

Dos Aguas Park

1.0 mi

Landmark

Casita Xaman

1.6 mi

Landmark

Cenote Caracon

1.1 mi

Landmark

Parque Dos Ojos

1.5 mi

Park

Jungla Maya Native Park

1.1 mi

Landmark

Cenote Yax Kin Camping

1.5 mi

Landmark

Santitos

1.2 mi

Nearby

Pyramid of positive thinking

1600 ft

Restaurants

Norita Tulum

1100 ft

Nak Be

Cafe Galeria Tulum

1600 ft

Itzamna 127 Aldea Zama

Ki'Kil

1600 ft

Mza 26 Calle Itzamna Inside the Hotel Naay

The Pitted Date Vegan Restaurant

2000 ft

Condominio Maestro

Totem Restaurant & Jazz Lounge

2500 ft

Condominio Quinto Sol

La Colifata

2200 ft

MZ26 Lote 96

Restaurante Bejuco

2300 ft

Mza 26 Calle Itzamna Lot B88 Aldea Zama Mza 26

Safari Comedor Zama

2300 ft

Calle Itzamna Manzana 26 Lote 13

Los Fabulosos Tacos Tulum

4300 ft

Avenida Tulum Esquina Beta Sur

El Quinto Sol Tulum

3500 ft

Calle Centauro Local 3 Esquina con avenida principal

El Vegetariano Mar y Tierra

4000 ft

Calle Sol Oriente 25 Between Centauro Sur & Orion Sur

Explore Tulum

Local Highlights

Tulum Archaeological Site

10-minute drive

An ancient Mayan city featuring well-preserved ruins overlooking the Caribbean Sea, known for stunning views and historical significance.

Parque Nacional de Tulum

10-minute drive

A coastal national park protecting Tulum's jungles and beaches, perfect for hiking and wildlife spotting in a natural paradise.

Laguna Kaan Luum

4-minute drive

A beautiful lagoon with jade-colored waters, ideal for swimming, relaxation, and a peaceful escape in nature.

Las Pinturas

25 minutes walking

A collection of ancient Mayan murals showcasing unique artistry and history, located in a scenic area perfect for leisurely exploration.

Cenote Zacil-Ha

25-minute drive

A famous cenote offering swimming, snorkeling, and tranquility in natural surroundings, with rental services available on-site.

Yoga Retreats

15-minute drive

Numerous yoga studios and retreats nearby for relaxation and wellness, catering to all levels and often set in tranquil settings.

Tulum Monkey Sanctuary

28-minute walk

An educational sanctuary focusing on local wildlife conservation, offering guided tours to learn about species and their habitats.

Norita Tulum

4-minute walk

A cozy eatery specializing in fresh, locally sourced dishes with vegetarian and gluten-free options available.

Cafe Galeria Tulum

6-minute walk

A charming café and gallery combining art and culinary delights, known for its artisanal coffee and homemade pastries.

The Pitted Date Vegan Restaurant

7-minute walk

A vegan restaurant focused on sustainability, offering a diverse menu made from fresh, local ingredients with a cozy ambiance.

Totem Restaurant & Jazz Lounge

9-minute walk

A vibrant jazz lounge combining live music with delicious cuisine, known for its creative cocktails and lively atmosphere.

Casa de la Cultura

10-minute drive

A cultural center hosting workshops, performances, and exhibitions, offering a taste of local arts and traditions.

Bandito's Tulum

6-minute drive

A lively bar and restaurant with a casual vibe, known for its weekly events, including trivia and live music, perfect for all ages.

Getting around

City Centre

Tulum12 min · 3300 ft

Airports

Playa Del Carmen, Quintana Roo (PCM)95 min · 39.3 mi

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Property information and rules

Check-in

from 15:00-23:59

Check-out

from 01:00-12:00

Guest Parking

Private parking is possible on site for free.

Internet

is available in for free.

Breakfast

The hotel offers a full breakfast at the price of MXN 360 per person per day.

Pets

Pets are not allowed.

Number of rooms:

Questions of the users

About Copal Tulum Hotel

Is there a laundry service available at the hotel, or can you recommend a nearby laundromat?

12 November 2024

Laundry service is not provided on-site, but nearby laundromats in the town center can be suggested for guests' convenience.

What is the best way to arrange transportation from the airport to the hotel?

5 December 2024

Transportation can be arranged through local companies that specialize in pickups from the airport. Feel free to ask for specific recommendations.

Are the nearby beach and restaurants within walking distance from the hotel?

15 January 2025

The beach is not within walking distance, but a private shuttle service can be arranged. Several restaurants are in close proximity and are easily accessible by foot.

Does the hotel have a swimming pool available for guests?

20 February 2025

Yes, there is a pool on the premises, specifically designed to provide relaxation and enjoyment amid the lush jungle surroundings.

Is transportation available to local attractions or excursions?

28 March 2025

A transportation service is available for an additional fee, and the hotel can assist in booking excursions and tours to explore local attractions.

What type of dining options can guests expect during their stay?

1 April 2025

The hotel features a restaurant offering traditional Mexican cuisine during the day and Japanese cuisine in the evenings, using fresh and sustainably sourced ingredients.

Are there any wellness programs or treatments offered at the hotel?

10 May 2025

Yes, the Healing Spot wellness center provides a variety of therapeutic experiences and treatments aimed at enhancing well-being and relaxation.

Is Wi-Fi available for guests, and is the signal strong enough for work-related tasks?

15 June 2025

Complimentary high-speed Wi-Fi is available throughout the property, ensuring a reliable connection suitable for remote work.

Are there options for vegan and gluten-free dining at the hotel?

22 July 2025

The hotel's restaurant proudly offers a variety of vegan and gluten-free options to cater to diverse dietary preferences.

What amenities and services are available for guests during their stay?

30 August 2025

Guests can enjoy amenities such as pools, a fitness center, wellness services, and dining options featuring both local and international cuisine.