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From56US$ /night
Check-in
18Jan2026Select date
Check-out
19Jan2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Av Heroes 171 Col. Centro, Chetumal, Mexico, 77000
-
Near the waterfront promenade
Great
8.0
8.0
/10
4.0
4.3
/5

Rooms

The hotel features 85 air-conditioned rooms, each with an LCD TV. Rooms offer air conditioning, a safety box, a coffee maker, a flat-screen cable TV, and a bathroom with a bath or shower. Select guestrooms include non smoking rooms, air conditioning, wake-up service, a desk, and a mini bar. Some units include a seating area. Suites provide one bedroom, one bathroom with a hairdryer, air conditioning, a sofa, and a TV with cable channels. Amenities include ironing facilities, air conditioning, a terrace, an in-room safe, Wi-Fi, a hairdryer, and complimentary toiletries.

Dining at Nah Balam

The hotel's Nah Balam restaurant, located by the pool, features Mexican and international cuisine. Guests can savor Mayan, local, and Caribbean dishes. The onsite restaurant, Nah Balam, also offers international cuisine.

Leisure and Recreation

Recreational amenities include an outdoor pool and a fitness center. Guests can enjoy an energetic workout in the gym, followed by a refreshing swim in the pool. The hotel also has a sun terrace and garden views. Additional amenities include a seasonal outdoor pool.

Location in Chetumal

Capital Plaza Hotel is in Chetumal, Quintana Roo, in the commercial, political, and financial area, on the main avenue of the city. It is 5 km from Chetumal International. Landmarks nearby include Escuela Estatal de Danza q Roo (0.3 km), Explanada De La Bandera (1.5 km), and Santuario del Manati (1 km). Guests can visit the Mayan Museum in the downtown area. The hotel is near restaurants, shops, and entertainment venues. Travelers can experience the Museum of Maya Culture and the Kohunlich excavation site.

Hotel Services

The hotel provides a 24-hour reception, room service, wireless internet access, car rental, car parking, and laundry/dry cleaning service. The property offers airport transfers on request. Business facilities include a business center and meeting/conference facilities. There are four meeting rooms with catering and equipment rentals. The hotel also has large halls with capacity for 1,000 persons. Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and luggage storage. Safety features include a fire extinguisher, a smoke detector, and a first aid kit. You can park your car at the garage or in the hotel parking lot.

“This hotel's central location makes it a practical base for exploring Chetumal and nearby cultural sites. The on-site restaurant, Nah Balam, intrigues with its blend of Mexican, Mayan, and Caribbean influences. I noted the hotel's modern design prioritizes guest comfort, complemented by 24-hour services.”
Hotel logo
James DavidEditor-in-Chief at Tohotel
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Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Wi-Fi
  • Parking
  • No pets allowed

Children

  • Cots

Bathroom

  • Free toiletries
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Dining Onsite

Dining at Continental Caribe Bay offers a delightful blend of traditional Mexican and international cuisines. With a family-friendly atmosphere at Nah Balam, guests can relish local flavors while enjoying a relaxing poolside setting, making every meal a cherished occasion.

Nah Balam

Mexican and International
Ambiance
Family-friendly dining located next to the pool, creating a warm and inviting atmosphere.
Key Offerings
Savor a selection of excellent Mayan, local, and Caribbean dishes, perfectly suited for family gatherings or casual dining.
Reservation
Not needed.
Open daily from 07:00 to 23:00.

Location

Av Heroes 171 Col. Centro, Chetumal, Mexico, 77000
Map view
Av Heroes 171 Col. Centro, Chetumal, Mexico, 77000
Nearby
Museum
Museum of the City of Chetumal
900 ft
77000
La Chetumalena
800 ft
Q.R.
Escuela Estatal de Danza q Roo
900 ft
Restaurants
Marisqueria Mi Viejo
600 ft
Calle Belice Entre Efrain Aguilar y Mahtma Gandhi 166 77000
Savora Seafood & Grill
1800 ft
Av Plutarco Elias Calles Corner with 5 de Mayo
El Taquito
1900 ft
Plutarco Elias Calles
Savora Grill
2500 ft
5 de Mayo con Plutarco Elias Calles
Pasion Turca
2000 ft
Avenida Heroes No.83 #209
Sergio's Pizzas
2600 ft
Avenida Alvaro Obregon Esq. Av. 5 de Mayo 182
Cafe Del Puerto
2700 ft
Av. Alvaro Obregon #165 entre 5 de Mayo y 16 de Septiembre
El Patio Del 30
2700 ft
Avenida Alvaro Obregon # 165
Maison la Petite Crepe
3200 ft
141 Av Obregon Esquina Av Hidalgo
Los Comales Chetumal
3200 ft
Calle Ignacio Zaragoza esquina Francisco I. Madero
Explore Chetumal
Local Highlights
Top Attractions
Activities
Dining
Entertainment
Museum de la cultura maya
Museum de la cultura maya
11 minutes' walk
Mayan culture exhibits and artifacts highlight the region's rich history, making it a cultural must-see.
Oxtankah Ruins
Oxtankah Ruins
15 minutes' walk
Ancient Mayan ruins showcasing impressive architecture and history, providing insight into past civilizations.
La Chetumalena
3 minutes' walk
Local market with crafts and snacks; perfect for a quick cultural experience and souvenir shopping.
Fuente del Pescador
15 minutes' walk
Beautiful waterfront area featuring sculptures and stunning views; ideal for a leisurely stroll.
Water Sports at Dos Mulas Beach
5 minutes' drive
Kayaking, paddleboarding, and more await at this nearby beach; equipment rentals available on-site.
Yoga Sessions at Parque Zazil Cocodrilos
30 minutes' drive
Relaxing yoga classes in a serene park setting, perfect for stress relief and reconnecting with nature.
Marisqueria Mi Viejo
Marisqueria Mi Viejo
3 minutes' walk
Casual seafood spot with fresh ceviche and grilled specials; perfect for a quick and flavorful meal.
Savora Seafood & Grill
Savora Seafood & Grill
7 minutes' walk
Charming restaurant offering grilled seafood and a cozy atmosphere; great for family dinners or date nights.
Pasion Turca
Pasion Turca
8 minutes' walk
Turkish cuisine with a variety of vegetarian options; a treat for spice lovers and a casual dining vibe.
Bandshell and Playground Chetumal
12 minutes' walk
Open-air venue featuring live performances and a fun playground for kids; perfect for family outings.
Carpe Diem
Carpe Diem
15 minutes' walk
Vibrant bar known for live music and friendly atmosphere; a popular spot for fun nights out.
Getting around
City Centre
Chetumal4 min  ·  1000 ft
Airports
Chetumal International Airport (ctm)7 min  ·  2.6 mi
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 1 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in the entire hotel for free.
Pets
Pets are not allowed.
Number of floors:
4
Number of rooms:
75
Former name
Holiday Inn Puerta Maya Chetumal

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