"The Hotel is on top of a mall and very convenient location in Parklands."
Oliver from Uganda
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"This hotel is based in Diamond plaza in parklands."
Sumeet Gakhar from India
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"I recommend this hotel as great value for money, with a nice restaurant, situated above a shopping center which makes everything so easy."
Sarah
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Accommodations
Cloud Hotel & Suites offers a range of state-of-the-art rooms, each equipped with an en-suite bathroom, flat screen TV, mini bar, and in-room safe. The hotel presents options for travelers including standard rooms that come with free breakfast and room service. Guests looking for convenience can utilize airport accommodation options when flights are delayed.
Dining
The ALTITUDE Lounge & Restaurant is located on the rooftop, offering stunning views over Parklands and the Karura Forest. The restaurant serves a variety of local and continental dishes, with menus crafted using fresh, seasonal ingredients. Guests can enjoy hot and fresh breakfast while lounging by the pool.
Conference Facilities
The hotel boasts one of the largest conference venues in Nairobi, with capacity for up to 600 guests. The fashionable ballroom features a clear glass view overlooking the city, catering to corporate events and elegant banquets. Different seating arrangements can be tailored to meet specific event requirements.
Location
Cloud Hotel & Suites is strategically located 19.7 km from Jomo Kenyatta International Airport, providing convenient access for both business and leisure travelers. Walking distance to the Karura Forest Reserve enables easy exploration of nature amidst the urban environment. The hotel is also close to important institutions such as the United Nations and Aga Khan University Hospital.
Additional Services
Babysitting services are available, accommodating families traveling with children. The hotel also offers laundry and dry cleaning services upon request for added convenience. Parking is available outside the hotel, and the premises are secured by personnel.
Highlights
Dining: ALTITUDE Lounge & Restaurant with panoramic views
Facilities: Conference venue with capacity for up to 600 guests
Location: 19.7 km from Jomo Kenyatta International Airport
Services: Babysitting services available
“Located in the busy Diamond Plaza, the hotel is a viable option for budget-conscious travelers seeking to be in the Westlands area. The rooftop dining and recreational facilities, including a casino, suggest a lively atmosphere, though some aspects require a keen eye for detail. In my opinion, it balances accessibility with the vibrant pulse of Nairobi.”
James DavidEditor-in-Chief at Tohotel
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Select your room type
Cloud Hotel & Suites offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Standard Double Room
2 persons
240 sq. feet
1 King-size bed
Shower
Sauna
room details
Master Suite
2 persons
305 sq. feet
1 King-size bed
Shower
Sauna
room details
Executive Room
2 persons
260 sq. feet
1 King-size bed
Shower
Sauna
room details
Price and Room Availability Calendar
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Facilities
Cloud Hotel & Suites offers amenities for your comfortable stay and unforgettable experiences
Facilities:
Very good
7.5/10Review score
General
Non-smoking rooms
Wi-Fi
On-site car park
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Lift
Currency exchange
ATM/Cash machine
Hairdresser
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Key access
Sports & Fitness
Fitness centre
Golf course
Yoga class
Sports trainer
Guest Parking
Electric kettle
Dryer
Services
Paid airport shuttle
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Shops/Commercial services
Welcome drink
Happy hour
Dining
In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Packed lunches
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Playpen
Children's buffet
Children's play area
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Spa & Leisure
Indoor swimming pool
Casino
Night club
Sun terrace
BBQ facilities
Leisure/ TV room
Spa & wellness centre
Sauna
Steam room
Jacuzzi
Treatment room
Beauty treatment
Room features
Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Dryer
Media
Flat-screen TV
AM/FM alarm clock
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Dining Onsite
Cloud Hotel & Suites invites guests to indulge in an exciting array of dining options, featuring diverse cuisines from African to Asian. Whether enjoying a meal al fresco by the pool or savoring local specialties at the rooftop lounge, each dining experience promises warmth and authenticity in every bite.
ALTITUDE Rooftop Lounge & Restaurant
African, American, Indian, Asian, Grill/BBQ
Ambiance
Rooftop setting with sweeping views, ideal for both intimate dinners and family gatherings
Key Offerings
Local and continental dishes, delectable BBQ options, and a bar for refreshing drinks. Perfect for celebrating special occasions or relaxing after a day of exploration with live music on select evenings.
Reservation
Recommended
Open daily from 06:30 to 20:30
Cloud Hotel & Suites Location
Diamond Plaza, Parklands,
Nairobi,
Kenya,
Nairobi
Map view
Diamond Plaza, Parklands,
Nairobi,
Kenya,
Nairobi
City landmarks
Museum
Nairobi National Museum
1.2
mi
Mall
Sarit Centre
1.5
mi
Mall
Westgate Shopping Mall
1.4
mi
Landmark
BAPS Shri Swaminarayan Mandir
4200 ft
Zoo
Snake Park
1.2
mi
Theatre
Kenya National Theatre
1.4
mi
Library
Kenya National Archives
1.9
mi
Park
The Nairobi Arboretum
1.8
mi
Landmark
Fundii Centre for the Arts
2800 ft
Market
Vegatable and fruit
3100 ft
Landmark
Mara Conservancy
3800 ft
Landmark
Westlands
1.2
mi
Park
Jeevanjee Gardens
1.6
mi
Landmark
Nairobi Gallery
2.0
mi
Mosque
Jamia Mosque
1.8
mi
Landmark
Kenyatta International Conference Centre
2.1
mi
Landmark
Revitalize Wellness Center
1.2
mi
Landmark
Sigiria
1.4
mi
Night club
40Forty Lounge
1.1
mi
Museum
The Maasai Market
1.4
mi
Night club
Privee Westlands
1.1
mi
Landmark
Ngara
1.3
mi
Casino
Pink Apple Casino
1.2
mi
Landmark
Kichakani Camp
1.2
mi
Landmark
Pangani
1.6
mi
Mall
Sarit, your city
1.2
mi
Landmark
Chiromo
1.4
mi
Landmark
Pangani Estate
1.3
mi
Nearby
Shopping Area
Diamond Plaza
1800 ft
Church
Citam Parklands
1800 ft
Restaurants
Chowpaty
500 ft
4th Parklands Avenue Ground Floor and 1st Floor
Riya's Delicious Corner
800 ft
Shivachi Road
Shabz bbq
1100 ft
Highridge
Coffee Casa
2000 ft
Third Parklands Avenue Mezzanine Floor
Curry Flavors
2200 ft
31 Wangapala Road The Concord Hotel & Suites
Le Rustique
3900 ft
General Mathenge Drive and Mpaka Rd
Shangrila Restaurant
1.7
mi
Muthiaga Shopping Center Limuru Road
Pizza Corner Cafe & Grill
4900 ft
Limuru Road Regal Plaza
Explore Nairobi
Local Highlights
Top Attractions
Activities
Dining
Entertainment
BAPS Shri Swaminarayan Mandir
15 minutes' walk
Architectural marvel with intricate carvings. Offers guided tours showcasing its spiritual significance.
Nairobi National Museum
25 minutes' walk
Home to Kenyan art, culture, and history. Features unique exhibits and a beautiful botanical garden.
Westgate Shopping Mall
25 minutes' walk
Popular shopping destination with diverse shops, dining options, and entertainment for families and individuals.
Kenya National Theatre
25 minutes' walk
Cultural venue hosting performances ranging from plays to dance. Great for experiencing local arts.
Revitalize Wellness Center
20 minutes' drive
Spa offering relaxation therapies and wellness treatments. Ideal for those seeking rejuvenation after a busy day.
Nairobi Snake Park
25 minutes' walk
Unique park featuring various snake species. Educational experience for thrill-seekers and families alike.
Chowpaty
2 minutes' walk
Casual eatery known for its authentic Indian street food. Perfect for a quick and flavorful meal.
Riya's Delicious Corner
3 minutes' walk
Cozy spot offering a variety of local and international dishes. Known for its comfortable atmosphere and friendly service.
Curry Flavors
8 minutes' walk
Charming restaurant focusing on traditional Kenyan and Indian cuisine. Vegan options available, perfect for shared dining.
40Forty Lounge
20 minutes' drive
Vibrant lounge with live music and a lively atmosphere. Great for nightlife with events like jazz and comedy shows.
Fundii Centre for the Arts
10 minutes' walk
Art center showcasing local talent with exhibitions and performances. Family-friendly events and workshops offered.
Getting around
City Centre
Nairobi35 min
·
1.8
mi
Airports
Wilson Airport (WIL)13 min
·
5.3
mi
Jomo Kenyatta International Airport (NBO)35 min
·
14.2
mi
Train
Nairobi Railway Station6 min
·
2.4
mi
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Property information and rules
Check-in
from 14:00-23:59
Check-out
from 08:00-11:00
Guest Parking
Private parking is possible on site at USD 9 per day.
Internet
Wireless internet is available in for free.
Breakfast
At the hotel Cloud & Suites guests are invited to a full breakfast served for free.
Children & extra beds
There are no cots provided in a room.
Pets
Pets are not allowed.
Languages
English, Russian, Arabic, Hindi, Urdu
Number of floors:
10
Number of rooms:
28
Reviews and Ratings
Feedback about Cloud Hotel & Suites from previous guests about their experience.
Review score
Based on 139 verified reviews
6.8/10
Nice
66%
Recommend
Breakfast
6.3/10
Cleanliness
7.7/10
Comfort
7.6/10
Facilities
7.5/10
Free Wi-Fi
7.6/10
Location
7.9/10
Paid Wi-Fi
5.6/10
Staff
8.0/10
Value for money
7.4/10
Pros
Good breakfast
Friendly staff
Convenient access
Cons
Room smell
Horrible noise
Guest reviews
based on 485 reviews
6.8/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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Questions of the users
About Cloud Hotel & Suites
What are the charges for swimming access for non-residents?
10 November 2024
For adults, the fee is Ksh 700, while children are charged Ksh 500.
Can visitors use the swimming pool, or is it strictly for guests?
22 December 2024
At the moment, the swimming pool is under renovation, so it is not available for visitors.
Is there a massage service available on-site?
14 January 2025
Yes, a massage parlour is available for guests looking to unwind.
Are airport transfers available, and do all rooms have ensuite bathrooms?
05 February 2025
Airport transfers can be arranged at a cost of USD 30 per car, one way. All rooms are equipped with ensuite bathrooms.
Is the indoor heated pool open for use currently, and do you have packages for birthday celebrations?
18 March 2025
Yes, the heated pool is operational. Birthday packages are available; please inquire directly for details.
Can early check-in be arranged for a flight arriving in the morning, and is luggage storage available?
29 April 2025
Early check-in requests are subject to availability and will be prioritized. Luggage storage can also be arranged for guests during their outings.
Is the swimming pool currently operational for guests?
17 May 2025
Yes, the swimming pool is open for use at this time.
What are the available options for long-term stays in terms of room rates?
03 June 2025
For long-term stays, please reach out directly for the most competitive pricing on double rooms.
Can the hotel assist with arranging PCR tests for guests?
12 July 2025
Currently, the hotel does not assist with PCR tests.
Is the Wi-Fi speed sufficient for working remotely from the hotel?
23 August 2025
Yes, the Wi-Fi is reliable and high-speed, suitable for work-related tasks.
Is it possible to have a bar fridge provided in the room for an extended stay?
05 September 2025
Arrangements can be made to provide a bar fridge in the room during a long stay.
Are there family or connecting rooms available for guests traveling with children?
19 October 2025
Yes, family rooms are available, along with connecting rooms for added convenience.
Are laundry services offered to guests during their stay?
12 November 2025
Yes, the hotel provides laundry services upon request.