Hotel City Sm Business & Spa, Krakow ➤ Reviews, Rooms & Prices 2026

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Key details

About the Hotel

Gajowa 16, Krakow, Poland, 30-426

Near GOkidz Park Rozrywki

Great

8.0

/10

4.5

3.8

Loved by Hotel City Sm Business & Spa guests

Wonderful service
Super clean facilities
Helpful staff
Delicious dishes

"Really nice breakfast: good variety of food and drinks, everything is deliciously prepared."

Aleksandr from Slovakia

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"breakfast was really good.also my early morning checkout.the staff at reception offered to pack me a light breakfast which was very thoughtful."

Nidheesh from India

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"spa/pool was nice but costs extra pr hour"

Jan from Norway

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Amenities

Hotel City Sm Business & Spa offers free and secure parking for guests. The hotel is equipped with a wellness center, which includes a spa area for relaxation and rejuvenation. Guests can take advantage of several meeting and conference rooms suitable for business activities.

Rooms

The hotel features comfortable rooms, providing various bedding options including twin and double configurations. Each room includes essential amenities for business and leisure travelers alike. All accommodations are designed to support a productive or relaxing stay.

Location

Hotel City Sm is conveniently located, accessible via public transport with the Solvay tram stop just a short walk away. Guests arriving by car can easily navigate from Rondo Matecznego to reach the hotel. The hotel is situated within a 15-minute walking distance from the Borek Fałęcki bus terminus.

Wellness

Within the hotel, the Leśne SPA provides a variety of wellness treatments and relaxation options. Guests can unwind with services that aim to enhance overall well-being. The spa area is designed to cater to those seeking leisure and therapeutic experiences.

Business Services

The hotel features several meeting and conference rooms equipped with necessary technology. These spaces support business gatherings, including presentations and team meetings. Guests can efficiently conduct business away from their usual environment.

Highlights

Location: Accessible via public transport, short walks from Solvay tram stop

Wellness: Leśne SPA offering wellness treatments

Business: Equipped meeting and conference rooms

Parking: Free and secure parking available

“Hotel City Sm Business & Spa strikes me as a practical choice in Krakow, especially if you're driving - ample parking and a location just outside the center ease logistics. The wellness area and the range of dining options, from a café-bar to a restaurant, hint at a desire to cater to both business and leisure needs. What stands out to me is the hotel's commitment to accessibility, including specialized bathrooms, which suggests a thoughtful approach to accommodating a wide range of guests.”

James DavidEditor-in-Chief at Tohotel

Location: Great

8.1/10Review score

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Highlights from guests

DiningMorning Feast

The breakfast buffet had an amazing selection. Fresh, local Polish pastries and a great coffee selection made mornings perfect.

Janek from Poland

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Spa & LeisureRelax and Recharge

The spa's sauna and steam room were so relaxing after a busy day. I left feeling completely refreshed.

Marcus from Sweden

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Business FacilitiesSeamless Work

Fast, reliable Wi-Fi and a quiet workspace meant I could easily handle business needs during my trip.

David from Canada

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Room FeaturesCozy Retreat

The room was very comfortable. I enjoyed having a kettle for tea in the room after a long day.

Emily from United Kingdom

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Select your room type

Hotel City Sm Business & Spa offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Single Room

2 persons

110 sq. feet

1 Single bed

Shower

Heating

room details

Double or Twin Room

2 persons

165 sq. feet

2 Single beds

Shower

Heating

room details

Triple Room

2 persons

195 sq. feet

3 Single beds

Shower

Heating

room details

Double Room one bed

2 persons

165 sq. feet

1 Double bed

Shower

Heating

room details

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Price and Room Availability Calendar

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Facilities

Hotel City Sm Business & Spa offers amenities for your comfortable stay and unforgettable experiences

Facilities: Very good

7.8/10Review score

General

No smoking on site
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Security
Luggage storage
Locker room
Lift
Currency exchange
Coffee shop
Vending machines
Smoke detectors
Fire extinguishers
Key access

Sports & Fitness

Fitness centre

Services

Paid airport shuttle
Valet parking
Pet amenities available
Room service
Housekeeping
Welcome drink

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Children's menu

Spa & Leisure

Sun loungers
Garden area
Spa & wellness centre
Turkish bath
Steam room
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Massage

Room features

Heating
Terrace
Garden furniture
Dining table
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Dining Onsite

At Hotel City Sm Business & Spa, dining transcends the ordinary with a delightful blend of local flavors and casual elegance. Guests can unwind in the inviting atmosphere, enjoying succulent barbecue dishes alongside a refreshing drink from the bar, perfect for savoring moments of relaxation after a day of exploration.

Hotel City Sm Business & Spa Krakow Restaurant photo

Barbecue and light bites

Ambiance

Warm and inviting bar area perfect for casual dining

Key Offerings

Indulge in grilled favorites and refreshing drinks, ideal for relaxing after a long day. Enjoy a laid-back evening with options to unwind and socialize.

Reservation

Not needed

Lunch and Dinner; specific hours may vary.

Hotel City Sm Business & Spa Location

Gajowa 16, Krakow, Poland, 30-426

Map view

Gajowa 16, Krakow, Poland, 30-426

City landmarks

Castle

Wawel Royal Castle

2.4 mi

Square

Main Square

2.9 mi

Landmark

Krakow's Rynek Glowny Central Square

2.8 mi

Landmark

Krakus Mound

1.9 mi

Landmark

Muzeum Krakowa

2.5 mi

Church

Chapel of St. Joseph in Krakow

1.2 mi

Landmark

Saint John Paul II Church in Krakow

3900 ft

Mall

Zakopianka Shopping Centre

1.0 mi

Landmark

Kosciol pw. Matki Bozej Saletynskiej

2200 ft

Landmark

Kaplica pw. Swietej Teresy z Lisieux w Borku Faleckim

2300 ft

Mall

Solvay Park

2500 ft

Museum

The Cloth Hall

2.9 mi

Museum

Oskar Schindler's Enamel Factory

2.5 mi

Church

Church of St. Bartholomew in Krakow

1.5 mi

Landmark

Cinema City

2200 ft

Landmark

Divine Mercy Sanctuary in Krakow-Lagiewniki

1.2 mi

Church

Wawel Cathedral

2.4 mi

Church

Church of St Michael the Archangel and St Stanislaus Bishop and Martyr and Pauline Fathers Monastery

2.0 mi

Church

Sanctuary of Divine Mercy

1.3 mi

Landmark

Corpus Christi Church

2.2 mi

Landmark

GOkidz Park Rozrywki

4400 ft

Landmark

Seminarium Duchowne Misjonarzy Matki Bozej z La Salette

3000 ft

Store

Centrum Handlowe Tesco

4300 ft

Landmark

Zgromadzenie Siostr Matki Bozej Milosierdzia

3000 ft

Landmark

GOjump Krakow-Mateczny Park Trampolin

4600 ft

Landmark

Cmentarz parafialny

4400 ft

Landmark

Dom nowicjatu

3100 ft

Landmark

Sala Krolestwa Swiadkow Jehowy

3100 ft

Landmark

Plac Borkowski

3100 ft

Landmark

Park Handlowy Zakopianka

3200 ft

Nearby

Kaplica pw. Swietej Teresy z Lisieux w Borku Faleckim

1100 ft

Restaurants

City SM

300 ft

ul. Gajowa 16

Dosirak

2500 ft

Zdunow 18B/U5

TASCA Ruczajnik

5200 ft

Ruczaj 39

4Seasons Restaurant

1.1 mi

ul. Sucha 1D

Olimp Solvay Park

4300 ft

Zakopianska 105

Siodme Niebo

1.1 mi

Zygmunta Milkowskiego 7

Explore Krakow

Local Highlights Near Hotel City Sm Business & Spa

Krakus Mound

35 minutes' walk

A historic mound offering panoramic views of Krakow and a glimpse into ancient history, ideal for leisurely strolls.

Wawel Royal Castle

10-minute drive

The iconic symbol of Polish heritage, showcasing stunning architecture and fascinating royal history. Check for guided tours.

Dragon's Den

40 minutes' walk

A legendary cave with a rich history connected to the Wawel Dragon, perfect for family visits and photo opportunities.

Hiking at Zakrzowek

20-minute drive

A scenic area popular for hiking and rock climbing with picturesque views. Equipment rentals available nearby.

Wellness at local spas

10 minutes' drive

Relax in spa facilities offering massages and wellness treatments. Many locations are just a short drive from the hotel.

City SM

1 minute' walk

A casual dining spot serving local Polish dishes with a cozy environment. Great for quick meals.

Olimp Solvay Park

16 minutes' walk

A family-friendly eatery with a diverse menu and outdoor seating. Reservations are recommended for peak hours.

4Seasons Restaurant

20 minutes' walk

An elegant venue offering international cuisine with local flair, perfect for special occasions. Good for dietary requests.

Cinema City

10 minutes' walk

A modern cinema showcasing the latest films. Great for family-friendly outings and weekend entertainment.

Jazz Club

10-minute drive

A vibrant venue hosting live jazz music nights. An ideal spot for couples looking for a relaxed evening out.

Getting around

City Centre

Krakow8 min · 3.2 mi

Airports

John Paul II International Airport Krakow-Balice (KRK)29 min · 12.0 mi

Katowice International Airport (KTW)167 min · 69.0 mi

Train

Krakow Plaszow Railway Station6 min · 2.4 mi

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Property information and rules

Check-in

from 14:00-23:59

Check-out

until 11 am

Guest Parking

Public parking is possible on site for free.

Internet

Wireless internet is available in for free.

Breakfast

At the hotel City Sm Business & Spa guests are invited to a full breakfast served for free.

Children & extra beds

There are no cots provided in a room. There are no extra beds provided in a room.

Pets

Pets are allowed on request.

Year renovated:

2008

Number of rooms:

114

Reviews and Ratings

Feedback about Hotel City Sm Business & Spa from previous guests about their experience.

Review score

Based on 441 verified reviews

7.7/10

Very good

79%

Recommend

Breakfast

8.5/10

Cleanliness

8.1/10

Comfort

7.7/10

Facilities

7.8/10

Free Wi-Fi

8.8/10

Location

8.1/10

Paid Wi-Fi

7.2/10

Staff

8.8/10

Value for money

8.1/10

Pros

Delicious breakfast

Comfortable room

Polite staff

Good food quality

Convenient parking

Cons

Old mattress

Dirty carpets

Poor spa experience

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Questions of the users

About Hotel City Sm Business & Spa

Is there complimentary Wi-Fi and parking available at the hotel?

12 November 2024

Yes, complimentary Wi-Fi and secure parking are available for guests.

What is the distance from the hotel to the nearest train station in Krakow?

22 February 2025

The nearest train station is approximately 7 kilometers away from the hotel.

Can a group of seven guests stay together in one room?

5 March 2025

Unfortunately, accommodations that can sleep seven guests in one room are not available. The largest room can accommodate up to four people.

How can I reach the hotel via public transportation?

15 April 2025

To reach the hotel by tram, get off at the Solvay tram stop and take a 10-minute walk. Buses that terminate at the Borek Fałęcki bus terminus will require a 15-minute walk to the hotel.

What is the best way to arrive by car from the city center?

30 May 2024

From Rondo Matecznego, follow the main road, taking ul. Zbrojarzy towards ul. Mireckiego and then ul. Gajowa. The hotel is located at the end of the street.

Is it easy to find parking at the hotel?

17 June 2025

Yes, the hotel offers free and secure parking for guests, making it easy to park your vehicle.

Does the hotel have facilities for wellness and relaxation?

8 July 2024

Yes, the hotel features a spa area where guests can relax and unwind during their stay.

Are there local attractions near the hotel worth visiting?

1 August 2024

Yes, there are several attractions within a short distance, making it convenient for guests to explore the area.

What should I do if I get lost while trying to find the hotel?

24 September 2024

If you feel lost, remember that after getting off at the Solvay tram stop, it's a 10-minute walk to the hotel. If arriving by bus, the Borek Fałęcki bus terminus is about a 15-minute walk. Keep an eye out for ul. Gajowa, the first left after Solvay.