Hotel Alser Vienna Exterior photoHotel Alser Vienna Exterior photoHotel Alser Vienna Exterior photo
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From37US$ /night
Check-in
20Apr2026Select date
Check-out
21Apr2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Hernalser Guertel 32, Vienna, Austria
-
Close to the Historic Center of Vienna
Very good
7.7
7.3
/10
1.5
3.5
/5

Location

Hotel City Residence is located in the Alsergrund district, just a five-minute walk from the Alser Road U-Bahn station. This proximity facilitates fast access to major attractions, including the Hofburg, situated 25 minutes away on foot. Guests can explore the city and enjoy local conveniences within a short walking distance from the hotel.

Dining

The hotel offers a continental breakfast every morning, providing a convenient start to the day. An on-site lobby bar offers guests a space to unwind after exploring the city. Nearby restaurants, such as Restaurant Martinschlossl and Cafe Benno, present additional dining options within walking distance.

Rooms

Each room at the hotel is equipped with a flat-screen TV featuring satellite channels for entertainment. Guests will also find carpets in the rooms, enhancing comfort during their stay. For added security, smoke detectors are installed throughout the premises.

Transportation

Conveniently positioned near public transport, the hotel provides easy access to buses and trams just steps away. Vienna International Airport is approximately a 26-minute drive from the property. This offers travelers convenience whether arriving by public transport or car.

Services

The hotel offers a 24-hour reception desk to assist guests anytime during their stay. Luggage storage is available, allowing for ease of movement during check-in or check-out. The property is entirely smoke-free and enforces policies that promote guest comfort.

Highlights

Location: Alsergrund district, fast access to attractions

Dining: Continental breakfast and lobby bar

Transportation: Alser Road U-Bahn station nearby

Services: 24-hour reception and luggage storage

“Directly across from a metro stop, this address emphasizes convenience for city exploration. I appreciate the dedication to fostering a community vibe among guests, and budget-conscious travellers will find the affordable breakfast a definite plus. The basic kitchen facilities in some rooms are a practical bonus for longer stays.”
Hotel logo
Anna BlackEditor-in-Chief at Tohotel
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Select your room type

Hotel Alser offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Single Room
1 person
130 sq. feet 
1 Single bed
Shower
Heating
Double Room
2 persons
175 sq. feet 
1 King-size bed
Shower
Heating
Superior Twin Room
2 persons
175 sq. feet 
2 Single beds
Shower
Heating
Triple Room
2 persons
260 sq. feet 
3 Single beds
Shower
Heating
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Price and Room Availability Calendar

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Facilities

Hotel Alser offers amenities for your comfortable stay and unforgettable experiences
Facilities: Very good
7.3/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Car park
  • Off-site car park
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Security
  • Luggage storage
  • Lift
  • Vending machines
  • Smoke detectors
  • Fire extinguishers
  • Key access

Guest Parking

  • Electric kettle

Facilities for people with disabilities

  • Toilet for disabled

Room features

  • Heating
  • Dining table

Bathroom

  • Sink

Self-catering

  • Electric kettle

Media

  • Flat-screen TV

Room decor

  • Carpeted floor
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Hotel Alser Location

Hernalser Guertel 32, Vienna, Austria
Map view
Hernalser Guertel 32, Vienna, Austria
Nearby
Erbauung der Albertinischen Wasserleitung
900 ft
Restaurants
Centimeter VII
400 ft
Waehringer Guertel 1 Bei den Stadtbahnbogen
Steindl
300 ft
Kinderspitalgasse 12
Cafe Benno
900 ft
Alser Strasse 67
el Feo, Mezcaleria
1200 ft
Breitenfelder Gasse 22
Tapas y Mas
1200 ft
Lazarettgasse 22
Liman Wien
1600 ft
Payergasse 2
Titoni
1600 ft
Joergerstrasse 34
Anker AKH Wien
1600 ft
Wahringergurtel 18-20
Servus Am Platz'l
1900 ft
Uhlplatz 5
Knoedel Manufaktur
2400 ft
Josefstaedter Strasse 89
Asala
2100 ft
Alserstrasse
Explore Vienna
Explore Local Highlights
Top Attractions
Activities
Dining
Entertainment
The Hofburg
25 minutes' walk
The former imperial palace houses museums and the Austrian President's office, showcasing rich history and splendid architecture.
St. Stephen's Cathedral
30 minutes' walk
An iconic Gothic cathedral with stunning architecture, offering tours that include climbing the tower for panoramic city views.
Museum of Natural History Vienna
30 minutes' walk
This museum features extensive natural exhibits and is known for its dinosaur skeletons and gemstones, perfect for all ages.
Albertina
25 minutes' walk
Famous for its vast art collections, including works by Monet and Picasso, with beautiful interiors and a stunning location.
Rathauspark
20 minutes' walk
A green space perfect for picnics and relaxation, with beautiful gardens and seasonal events like outdoor concerts.
Prater Amusement Park
10 minutes' drive
Home to the iconic Ferris wheel, offering thrilling rides and family fun with seasonal events and attractions for all.
Centimeter VII
2 minutes' walk
Casual atmosphere with hearty Austrian dishes, famous for their generous portions and a diverse menu with local favorites.
Cafe Benno
3 minutes' walk
A cozy spot offering traditional Viennese coffee and pastries, perfect for a relaxed afternoon treat or a light lunch.
Vienna State Opera
30 minutes' walk
Renowned opera house where guests can enjoy world-class performances, guided tours available showcasing the rich history.
MuseumsQuartier
30 minutes' walk
A vibrant cultural district filled with museums, bars, and performance spaces hosting various events, perfect for lively evenings.
Getting around
City Centre
Vienna32 min  ·  1.6 mi
Airports
Vienna International (VIE)35 min  ·  14.3 mi
Underground
Alser Strasse2 min  ·  400 ft
Michelbeuern-AKH8 min  ·  2000 ft
Bus
Bus stop2 min  ·  400 ft
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Property information and rules
Check-in
from 15:00-21:00
Check-out
until 11 am
Guest Parking
No parking available.
Internet
Wireless internet is available in for free.
Breakfast
You can start your day with a full breakfast, which costs EUR 12 per person per day. 
Children & extra beds
There are no cots provided in a room. 
Pets
Pets are not allowed.
Languages
English, German, Hungarian, Arabic
Number of rooms:
36
Former name
Lenas Vienna

Reviews and Ratings

Feedback about Hotel Alser from previous guests about their experience.
Review score
Based on 678 verified reviews
5.9/10
Guest rating
49%
Recommend
Breakfast
5.2/10
Cleanliness
7.5/10
Comfort
7.6/10
Facilities
7.3/10
Free Wi-Fi
7.4/10
Location
8.3/10
Paid Wi-Fi
6.3/10
Staff
8.4/10
Value for money
8.4/10
Pros
Good location
Helpful staff
Clean room
Tram station
Cons
Noisy cars
Guest reviews
based on 144 reviews
3/5
based on 18 reviews
7.7/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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Questions of the users
About Hotel Alser
What are the check-out hours at Hotel City Residence?
18 November 2024
Check-out is available until 11:00 AM. Guests can store their luggage in a secure area free of charge after check-out.
Is breakfast part of the stay at Hotel City Residence?
07 December 2024
Breakfast is not included in the room rate but can be added for €7.90 per person per day at the reception.
Is reception open 24 hours at Hotel City Residence?
22 January 2025
Yes, the reception desk operates 24 hours a day to assist guests at any time.
When will payment be due after booking a stay?
15 February 2025
No advance payment is required. Full payment can be made upon arrival in cash or via major credit/debit cards.
Can I drop off my luggage at the hotel before check-in?
10 March 2025
Yes, guests can leave their luggage in the lockable storage room a few hours prior to check-in without any charge.
Is it possible to check in early in the morning?
25 April 2025
Early check-in may be possible, and guests may also store luggage if the room is not available.
Are there parking options near Hotel City Residence?
12 May 2025
While there is no garage available on-site, there are several public and private parking facilities nearby.
What is the cancellation policy for bookings?
30 June 2025
Cancellations can be made free of charge up to one day before arrival. If canceled within one day, the first night's charge applies.
Can payment be made in cash upon arrival?
04 July 2025
Yes, cash payments are accepted upon check-in, along with various credit and debit cards.
Is there a shuttle service available from Vienna Airport?
28 August 2025
Airport transfers are offered for €40 for up to four passengers. Advance notice of flight details is appreciated.

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