Loved by City Oasis Inn Townsville, Surestay Collection By BW guests
Friendly staff
Clean rooms
Comfortable beds
Refreshing pool
Central location
"The pool is very relaxing after a hot tropical day."
Phillip D from Australia
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"The garden area is an oasis to sit and relax."
Lynne from Australia
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"Really nice. Great pool, my Son and I loved it."
Adam
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Location
City Oasis Inn Townsville is centrally located just minutes from the Townsville CBD, The Strand, and Castle Hill. The hotel's position allows easy access to local attractions while providing guests a peaceful escape from the bustling city. This prime location enhances the overall experience for both leisure and business travelers.
Amenities
The hotel boasts an award-winning lagoon-style pool complete with a heated spa, waterfall, and children's wading area. Lush tropical gardens provide a serene backdrop, along with free BBQ facilities available for guest use. Complimentary parking ensures convenient access for all visitors.
Rooms
City Oasis Inn offers a diverse range of spacious room types, including pet-friendly options and a historic miner's cottage from the 1880s. Family accommodations can host up to six guests with interconnecting rooms featuring kitchenettes. All room styles come equipped with modern conveniences to ensure a comfortable stay.
Wellness and Recreation
Guests enjoy complimentary access to the Tobruk Memorial Baths, featuring Olympic-standard lap pools and a children's pool, just a short stroll from the hotel. Additionally, the hotel provides access to Strand Fitness gym, promoting active lifestyles for visitors. The on-site café offers seasonal menus crafted with homegrown organic ingredients.
Dining
City Oasis Cafe serves dishes prepared by Chef Maria, incorporating fresh, organic herbs and vegetables harvested from Nonna's garden. Breakfast is offered during cafe hours on weekdays, providing a local dining experience. The relaxed ambiance complements the personal touch, attracting food enthusiasts.
Highlights
Location: Minutes from the Townsville CBD and The Strand
Amenities: Award-winning lagoon-style pool and heated spa
Rooms: Spacious accommodations, including a historic miner's cottage
Dining: Seasonal dishes at City Oasis Cafe with organic ingredients
“City Oasis Inn, with its miner's cottage and lagoon-style pool, offers a family-friendly experience moments from Townsville's heart; I especially appreciate the pet-friendly policies and yard space for furry companions. Breakfast at the sidewalk cafe is a great way to start the day before heading to Magnetic Island, and the free access to Tobruk Memorial Baths is a nice perk. It's a comfortable home base with thoughtful extras.”
James DavidEditor-in-Chief at Tohotel
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Select your room type
City Oasis Inn Townsville, Surestay Collection By BW offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Standard Twin Room
2 persons
110 sq. feet
1 King-size bed
Shower
Air conditioning
room details
Standard Double Room
2 persons
110 sq. feet
1 Double bed
Shower
Air conditioning
room details
Executive Room
2 persons
280 sq. feet
1 King-size bed
Shower
Bathtub
room details
Standard Double Room Pet Friendly
2 persons
130 sq. feet
1 Double bed
Shower
Air conditioning
room details
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Facilities
City Oasis Inn Townsville, Surestay Collection By BW offers amenities for your comfortable stay and unforgettable experiences
Facilities:
Great
8.3/10Review score
General
No smoking on site
Wi-Fi
Free parking
Safe deposit box
Concierge desk
Pets allowed
Rooms/ Facilities for disabled
Luggage storage
Allergy-free rooms
Coffee shop
Smoke detectors
Fire extinguishers
Key access
Sports & Fitness
Hiking
Golf course
Guest Parking
Electric kettle
Cookware/ Kitchen utensils
Services
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Dining
Restaurant
Picnic area/ Tables
Special diet menus
Business
Fax/Photocopying
Children
Children's menu
Children's play area
Spa & Leisure
Saltwater pool
Sun loungers
Garden area
BBQ facilities
Jacuzzi
Shallow end
Room features
Air conditioning
Soundproofed rooms
Sitting area
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Cookware/ Kitchen utensils
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
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Dining Onsite
At City Oasis Inn Townsville, Surestay Collection By BW, guests are welcomed to enjoy the delightful Sidewalk Cafe & Bar. This inviting dining spot offers both indoor comfort and al fresco charm, providing a warm atmosphere that suits families and travelers alike. With a focus on vegetarian, vegan, gluten-free, and dairy-free options, there's a thoughtful selection to satisfy diverse palates.
Sidewalk Cafe & Bar
Casual dining with vegetarian and vegan options
Ambiance
Family-friendly with indoor and outdoor seating
Key Offerings
Relaxed dining atmosphere complemented by a variety of meal types, including healthy choices for breakfast and dinner
Reservation
Not needed
Monday to Saturday for breakfast; Monday to Thursday for dinner - check specific times.
City Oasis Inn Townsville, Surestay Collection By BW Location
This contemporary art space features diverse exhibitions and regular events showcasing local talent.
Reef HQ Great Barrier Reef Aquarium
12 minutes' walk
Australia's largest living coral reef aquarium offers guided tours and children's educational programs.
Queens Gardens Townsville
19 minutes' walk
A picturesque park with tropical plants and a charming lagoon, perfect for a relaxed stroll or picnic.
The Strand
18 minutes' walk
A beachfront promenade featuring a beautiful foreshore park, swimming lagoons, and playgrounds ideal for families.
Snorkeling at Reef HQ
12 minutes' walk
Experience the marine wonders up close with guided snorkeling sessions in the aquarium - essential for thrill-seekers.
Yoga in the Park
19 minutes' walk
Relax with outdoor yoga classes at Queens Gardens, promoting tranquility amid nature. Classes run seasonally.
Ridgemont Executive Restaurant
6 minutes' walk
This upscale venue offers modern Australian cuisine with signature dishes like grilled barramundi and fine wines.
Harri Dumpling
6 minutes' walk
Dive into authentic dumplings in a casual setting, with vegetarian options and the famous Harri buns on the menu.
Donna Bionda
8 minutes' walk
A cozy Italian restaurant known for its handmade pasta and wood-fired pizzas, making it a favorite among locals.
The Drill Hall Studio
10 minutes' walk
This vibrant venue hosts live performances and art exhibitions, including jazz nights and theater productions.
Townsville Yacht Club Marina
12 minutes' walk
A lively spot with views of the water, offering dining, drinks, and occasional live music events in a relaxed ambiance.
Getting around
City Centre
Townsville6 min
·
1700 ft
Airports
Townsville Airport (TSV)15 min
·
6.1
mi
Palm Island, QLD (PMK)285 min
·
117.8
mi
Train
Townsville Train Station17 min
·
4600 ft
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Property information and rules
Check-in
from 12:00-18:00
Check-out
from 08:00-10:00
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in for free.
Breakfast
The hotel offers a full breakfast at the price of AUD 18 per person per day.
Children & extra beds
There are no extra beds provided in a room.
There are no cots provided in a room.
Pets
Pets are allowed on request.
Year renovated:
2010
Number of rooms:
60
Reviews and Ratings
Feedback about City Oasis Inn Townsville, Surestay Collection By BW from previous guests about their experience.
Review score
Based on 233 verified reviews
8.5/10
Great
87%
Recommend
Breakfast
9.3/10
Cleanliness
8.6/10
Comfort
8.7/10
Facilities
8.3/10
Free Wi-Fi
9.0/10
Location
8.7/10
Paid Wi-Fi
8.4/10
Staff
9.0/10
Value for money
8.1/10
Pros
Lovely pool area
Clean room
Great location
Cons
Unsecured parking
Old building
Guest reviews
based on 504 reviews
8.4/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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Questions of the users
About City Oasis Inn Townsville, Surestay Collection By BW
Is it possible to check in late if my flight arrives in Townsville around 9 PM?
12 November 2024
An after-hours keysafe is available for late arrivals. It's recommended to contact the hotel during the booking process for detailed instructions on how to use it.
Can I bring my well-behaved maltese with me? Are there any restrictions on leaving him alone in the room?
25 December 2024
Pets are welcome in designated pet-friendly rooms, but they should not be left unattended to ensure the comfort of all guests.
What is the latest time I can check in during the night?
15 January 2025
Late check-ins can be arranged, but it's necessary to inform the hotel of the estimated arrival time to ensure proper arrangements are in place.
Are larger dogs allowed in the pet-friendly accommodations, or is there a restriction to only small breeds?
18 February 2025
Pet-friendly rooms are available for various sizes of pets, including larger dogs. It's advisable to confirm availability when making a reservation.
Do any of the accommodations feature two separate beds?
6 March 2025
Yes, there are rooms that come equipped with a combination of different bed types, such as double and single beds or multiple queen beds.
Does the standard double room come equipped with a bar fridge?
22 April 2025
All standard rooms include a bar fridge for guests' convenience.
Are laundry facilities available for guests?
30 May 2025
Coin-operated laundry facilities are accessible for use by all guests staying at the hotel.
Are there options for late checkout available?
12 June 2025
Late checkouts can be arranged, though the cost is dependent on the room type and the particular date. It's best to contact the hotel directly for more information.
Do the rooms include hairdryers for guests' use?
10 July 2025
All guest rooms are equipped with hairdryers for convenience.
Can pets accompany guests outside of the pet-friendly rooms?
1 August 2025
Pets are allowed outside in grassed areas surrounding the property, but they must not be left unattended at any time.