Hotel City Lugano, Lugano ➤ Reviews, Rooms & Prices 2026

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Key details

About the Hotel

Via Giuseppe Bagutti 4, Lugano, Switzerland, 6900

Next to Chiesa Santa Maria di Loreto

Great

8.7

8.9

/10

4.7

Loved by Hotel City Lugano guests

Kind staff
Excellent breakfast
Central location
Clean rooms
Good soundproofing

"Automatic shoe cleaner in the 1st floor, helping a lot to give that finishing touch before I went to a symposium."

Daniel from Brazil

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"Also mini fridge and in room safe which had an international plug adaptor in the door."

Travelstar51 from United Kingdom

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"We walked to the cable car and took the cable car upto the train station."

Savita from United States

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Amenities

Hotel City Lugano offers a stylish lobby with colorful furniture by Arne Jacobsen and a bar area leading to the breakfast corner. The hotel's guests enjoy a rich breakfast buffet featuring local products, served every morning from 6:30 AM to 10:00 AM on weekdays and 7:30 AM to 11:00 AM on weekends. Each room includes complimentary coffee, tea, and water, providing added convenience for visitors.

Rooms

The hotel consists of soundproof and air-conditioned rooms, designed by Giampiero and Guya Camponovo. Varied options include the Business Single Room, which is 18 m² in size, and the Exclusive Double Room, which provides additional space at 25 m². Each room features amenities such as a minibar, flat-screen TV, laptop safe, and stylishly designed transparent walls to enhance natural light.

Location

Hotel City Lugano is located close to the University campus, providing easy access to both educational and cultural attractions. The hotel offers a Ticino Ticket, allowing guests to travel freely on public transport throughout the entire Ticino region. Nearby, the majestic Monte San Salvatore provides stunning views of the surroundings.

Wellness

Guests can access various outdoor activities and fitness routes near the hotel, specifically designed for running and biking. The hotel provides special offers on nearby attractions, including discounted access to the Splash & Spa at Rivera, known for its water park experience. This combination allows guests to enjoy wellness and leisure activities throughout their stay.

Pet-Friendly

Hotel City Lugano accommodates pets, allowing guests to bring their dogs for a fee ranging from CHF 10 to 20, depending on the size and duration of stay. Pet owners can enjoy the convenience of having their furry companions without sacrificing comfort. This policy enhances the overall experience for guests looking for inclusive accommodation options.

Highlights

Location: Close to University campus

Rooms: Soundproof and air-conditioned options

Dining: Rich breakfast buffet with local products

Transport: Free public transport throughout Ticino

Activities: Access to scenic running routes and biking

Pet-Friendly: Dogs allowed with fees

“Hotel City Lugano impresses with its modern design, crafted by Ticinese architects; family-friendly configurations are available, and the free Ticino Ticket is a definite perk. The generous in-room beverage service and on-site underground parking add to the appeal; it's a practical base for exploring Lugano. I think this hotel's blend of style and convenience makes it a solid choice.”

James DavidEditor-in-Chief at Tohotel

Location: Great

8.4/10Review score

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Highlights from guests

DiningBreakfast Bliss

The breakfast buffet had great choices. It was a simple but complete, great way to start your day.

Carlos from Spain

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Guest ParkingEasy Parking

Parking was easy to access and secure. There are blue parking spots for the night, free versus expensive hotel parking.

Hans from Austria

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BedroomComfort Defined

The beds were comfortable and supportive, ensuring a good night's sleep. The rooms are quiet and spacious.

Emily from Canada

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Room FeaturesTea Time

I loved the tea making facility in the room. Plus, the mini bar was replenished daily with complimentary water.

Rajesh from India

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Select your room type

Hotel City Lugano offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Modern Cosy Double Room

2 persons

220 sq. feet

1 King-size bed

Shower

Heating

room details

Room French Bed

2 persons

220 sq. feet

1 Double bed

Shower

Heating

room details

Style Double Room

2 persons

240 sq. feet

2 Single beds

Shower

Heating

room details

Exclusive Double Room

2 persons

270 sq. feet

2 Single beds

Shower

Heating

room details

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Price and Room Availability Calendar

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Facilities

Hotel City Lugano offers amenities for your comfortable stay and unforgettable experiences

Facilities: Great

8.7/10Review score

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
Pets allowed
Rooms/ Facilities for disabled
Security
Luggage storage
Lift
Coffee shop
Vending machines
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access

Services

Pet amenities available
Housekeeping
Laundry
Tours/Ticket assistance
Welcome drink

Business

Business centre
Fax/Photocopying

Children

Cots

Room features

Air conditioning
Heating
Mini-bar
Soundproofed rooms
Terrace
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Parquet floor

Hotel City Lugano Location

Via Giuseppe Bagutti 4, Lugano, Switzerland, 6900

Map view

Via Giuseppe Bagutti 4, Lugano, Switzerland, 6900

City landmarks

Park

Parco Ciani

4700 ft

Casino

Casino Lugano

5200 ft

Park

Parco Civico

2100 ft

Museum

Museum of natural history

4700 ft

Landmark

Convento della Santissima Trinita dei Cappuccini

2400 ft

Church

Santa Maria degli Angioli church

5200 ft

Church

Chiesa di Sant'Antonio abate

3000 ft

Landmark

William Tell Statue

3300 ft

Church

Chiesa Santa Maria di Loreto

2100 ft

Church

Cathedral of Saint Lawrence

5200 ft

Landmark

Monte Bre

1.5 mi

Church

Chiesa di San Carlo Borromeo

4000 ft

Lake

Lake Lugano

1.9 mi

Square

Piazza della Riforma

5200 ft

Landmark

Chiesa di Santa Maria Immacolata

2800 ft

Church

Chiesa di San Nicolao della Flue

4400 ft

Gallery

Little Nemo Art Gallery

3500 ft

Landmark

Gotthard Bank

2300 ft

Parking area

LAC

5200 ft

Harbour

Lugano

3500 ft

Museum

Museo d'arte della Svizzera italiana

5300 ft

Church

Chiesa di San Rocco

3000 ft

Church

Parrocchia Cattolica Romana Sacro Cuore

2100 ft

Landmark

Corner Arena

1.5 mi

Park

Skatepark Lugano

4200 ft

Landmark

Palazzo und Cinema Corso

2400 ft

Landmark

FlyTicino

2800 ft

Landmark

Viganello

4800 ft

Landmark

Santa Maria degli Angioli

4700 ft

Nearby

Casella postale 4614

Associazione Archeologica Ticinese

1200 ft

Restaurants

Ristorante Agora

400 ft

via Orti 8

La Margherita Snack Bar

500 ft

via Rinaldo Simen 10

Hkyoto

500 ft

via Zurigo 3 Parcheggio In Piazza Molino Nuovo

Ristorante Pizzeria Elena

700 ft

via delle Scuole 1

Wong Ho

1000 ft

via Zurigo 6

Osteria La Palma

800 ft

Bedigliora

il Gamberone

900 ft

via Giuseppe Bagutti 14

Yummy Asian Restaurant

1100 ft

Via Madonnetta 27

Osteria La Pecora Nera

1200 ft

via alle Caragne 3

The New Beck

1900 ft

Via Giacomo E Filippo Ciani 11 Angolo via Giovanni Ferri

Explore Lugano

Parco Civico

8 minutes' walk

Scenic garden with diverse flora and beautiful lake views. Perfect for leisurely strolls and family picnics.

Casino Lugano

20 minutes' walk

Vibrant casino offering gaming, dining, and live entertainment, providing an exciting night out.

Museum of Natural History

18 minutes' walk

A fascinating museum showcasing regional flora and fauna. Great for families looking to learn.

Convento della Santissima Trinita dei Cappuccini

10 minutes' walk

Historic convent offering stunning views of the city, with tranquil gardens and spiritual ambiance.

Hiking at Monte Bre

25 minutes' walk

Thrilling hiking trails with panoramic views. A must for outdoor enthusiasts during warmer months.

Yoga at Parco Ciani

18 minutes' walk

Relaxing yoga sessions in a serene park setting. Ideal for mindfulness and unwinding.

Ristorante Agora

2 minutes' walk

Charming eatery serving Mediterranean dishes. Reservations recommended for peak hours.

Hkyoto

2 minutes' walk

Sushi and Asian cuisine in a casual setting, known for fresh ingredients and a lively atmosphere.

LAC

20 minutes' walk

Cultural hub featuring art exhibitions and performances. Check the calendar for seasonal events.

Piazza della Riforma

20 minutes' walk

Lively square hosting concerts and markets, ideal for family outings or evening strolls.

Getting around

City Centre

Lugano10 min · 2700 ft

Airports

Agno Airport (LUG)12 min · 4.6 mi

Train

Lugano FLP14 min · 3700 ft

Bus

Bus stop3 min · 700 ft

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Property information and rules

Check-in

from 15:00-23:00

Check-out

from 07:00-11:00

Guest Parking

Private parking is possible on site (reservation might be needed) at CHF 20 per day.

Internet

Wireless internet is available in for free.

Breakfast

You can start your day with a full breakfast, which costs CHF 23 per person per day.

Pets

Pets are allowed on request.

Languages

English, German, Spanish, Italian, Danish, Russian, Arabic

Number of floors:

Number of rooms:

Reviews and Ratings

Feedback about Hotel City Lugano from previous guests about their experience.

Review score

Based on 215 verified reviews

8.8/10

Great

95%

Recommend

Breakfast

9.0/10

Cleanliness

9.1/10

Comfort

9.0/10

Facilities

8.7/10

Free Wi-Fi

8.8/10

Location

8.4/10

Paid Wi-Fi

9.0/10

Staff

9.2/10

Value for money

8.2/10

Pros

Clean rooms

Good breakfast

Central location

Cons

Limited options

Clicking sounds

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Questions of the users

About Hotel City Lugano

Is there a convenient bus route to the hotel from the main train station? What bus number should I look for?

12 March 2024

Bus number 6 heading towards Cornaredo will take you from the main train station to the stop called 'Lugano Università,' which is just a 2-minute walk from the hotel.

Is it possible to dine on-site at the hotel? Are there any meal options available?

24 February 2024

The hotel does not have an on-site restaurant. Guests can order meals for delivery and enjoy them in the breakfast room.

As a guest, will I have access to free public transportation during my stay?

30 April 2024

Yes, guests can enjoy complimentary Ticino Tickets, which allow unlimited travel on public transportation throughout the Ticino region.

Could you clarify how many bathrooms are available in the family room configuration?

15 September 2024

The family room consists of two adjoining rooms, each featuring its own bathroom.

Is there a gym available for guests to use during their stay?

5 January 2025

Unfortunately, the hotel does not have a gym. However, several gyms are located nearby for guest access.

Are breakfast options available at the hotel? If so, what does the breakfast include?

20 August 2024

The hotel offers a rich and varied breakfast buffet featuring local products, including bread, croissants, meats, cheeses, and fresh juices, among other options.

What does the term 'family room with two separate bedrooms' really mean?

17 July 2024

The family room consists of two separate rooms next to each other without a connecting door, allowing for privacy for both sleeping areas.

What amenities can I expect in my room during my stay?

23 December 2024

Rooms are equipped with free WiFi, a minibar, air conditioning, and complimentary coffee, tea, and water, ensuring a comfortable stay.

Is there parking available for guests? What are the fees?

12 August 2024

Short-term parking is available in front of the hotel. For longer stays, there is a garage access for CHF 15 per day for guests who book directly.

Can I get discounted tickets to local attractions during my stay?

11 May 2024

Guests receive the Ticino Ticket, which provides discounts on various major attractions and activities throughout the region.