Citybay Palace Ha Long Hotel, Ha Long ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

156 Le Thanh Tong Str Bach Dang Ha Long, Quang Ninh, Ha Long, Vietnam

Close to Long Tien Pagoda

Perfect

8.5

8.7

/10

4.1

4.2

Loved by guests

Well-furnished hotel
Top deck
Bay area views
Huge variety

Rooms and Amenities

City Bay Palace Hotel offers 58 air-conditioned rooms with minibars and LCD televisions. Rooms include complimentary bottled water and coffee/tea makers, plus phones, safes, and desks. Each room features a private bathroom equipped with complimentary toiletries and bathrobes. Certain rooms include a seating area, and some offer views of the sea or city. Room options include a double room with an electric kettle, dining area, and sofa, plus a twin room with air conditioning. Ironing facilities, heating, and air conditioning are standard. The spacious double room offers soundproof walls and a terrace with mountain views. The spacious twin/double room provides soundproof walls and a terrace with city views, featuring a walk-in shower. All rooms come with free Wi-Fi and parquet floors, plus a flat-screen TV with cable channels.

Dining at City Bay

City Bay Palace Hotel features a restaurant and a bar. Guests can enjoy meals at the on-site City Bay restaurant, which serves Asian cuisine as well as international dishes for lunch and dinner. A snack bar/deli is also available. Free breakfast is provided.

Leisure and Activities

City Bay Palace Hotel provides recreational opportunities such as a fitness center, complimentary wireless Internet access, and tour/ticket assistance. Guests can explore nearby natural attractions like Bai Chay Beach and Luon Cave. The hotel is an excellent choice from which to explore Halong or simply relax. Other amenities include dry cleaning/laundry services.

Location and Proximity

City Bay Palace Hotel is a 3-star hotel in the heart of Hon Gai, close to Long Tien Pagoda and Cho Bai Chay. Nearby landmarks include Ho Co Tien (1 km), Hon Gai Church (0.5 km), Quang Ninh Museum (2 km), Bai Tho Mountain (0.5 km), Dragon Bay Park (1 km), Cau Koi (1 km), Cong Vien Hoa Ha Long (1 km), Cot dong ho (0.3 km), and Tran Quoc Nghien Temple (1 km). Halong Bay Marina and Ha Long International Cruise Port are nearby. Cat Bi International Airport is 55 km away.

Hotel Services

City Bay Palace Hotel features free Wi-Fi throughout the property and provides a roundtrip airport shuttle. Featured amenities include a business center, dry cleaning/laundry services, and luggage storage. Other amenities include a business center and a meeting room. Guests can specify the purpose of their stay under ' Special Requests.

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Highlights from guests

Room FeaturesBalcony Bliss

Our room included a spacious balcony with comfortable seating and stunning bay views, a perfect place to relax.

David from Australia

Review on

BathroomRainfall Refresh

The bathroom featured a luxurious rainfall shower and premium toiletries, enhancing the spa-like experience.

Mei from China

Review on

DiningBreakfast Bounty

The breakfast buffet was extensive, offering a wide array of both local and international dishes, a great start to the day.

Hans from Netherlands

Review on

Guest ParkingEasy Parking

Ample on-site parking was available, making arrival and departure hassle-free. Very convenient for drivers.

Rajesh from India

Review on

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe Double or Twin Room City View

2 persons

26 m²

2 Single beds

City view

Shower

Heating

room details

Deluxe Double Room Bath

2 persons

28 m²

1 King-size bed

Shower

Heating

room details

Superior Double or Twin Room City View

2 persons

26 m²

1 King-size bed

City view

Shower

Heating

room details

Deluxe Triple Room City View

2 persons

29 m²

1 King-size bed

City view

Shower

Heating

room details

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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Centre

Ha Long 1.4 km

Airports

Cat Bi International (HPH) 52.9 km

Van Don International (vdo) 57.8 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

No smoking on site
Free Wi-Fi
Free parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Locker room
Lift
ATM/Cash machine
Barber shop
Smoke detectors
Fire extinguishers

Sports & Fitness

Fitness centre
Golf course

Guest Parking

Electric kettle

Services

Paid airport shuttle
Room service
Laundry
Dry cleaning
Tours/Ticket assistance

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Baby pushchair
Children's buffet

Room features

Air conditioning
Heating
Mini-bar
Sitting area
Terrace
Dining table
Ironing facilities

Bathroom

Free toiletries
Sink

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Parquet floor

Dining Onsite

Citybay Palace Ha Long Hotel offers a delightful dining experience with a focus on fresh seafood and traditional Vietnamese flavors. Guests can indulge in a variety of meal options with a modern atmosphere that welcomes both casual dining and special occasions.

Citybay Palace Ha Long Hotel Restaurant photo

Restaurant #1

Seafood and Vietnamese

Ambiance

Modern dining space with a relaxed atmosphere perfect for gatherings.

Key Offerings

Highlights include fresh seafood delicacies and authentic Vietnamese dishes, with options accommodating vegetarian preferences. Enjoy a leisurely breakfast, lunch, or dinner while soaking in the vibrant surroundings.

Reservation

Not needed

Open daily from 06:30 AM to 09:30 PM.

Location

156 Le Thanh Tong Str Bach Dang Ha Long, Quang Ninh, Ha Long, Vietnam

Map view

156 Le Thanh Tong Str Bach Dang Ha Long, Quang Ninh, Ha Long, Vietnam

City landmarks

Museum

Quang Ninh Museum

1.8 km

Landmark

Ha Long Market 2

1.4 km

Landmark

Cong Vien Hoa Ha Long

830 m

Amusement Park

Poem Mountain

970 m

Landmark

Tran Quoc Nghien Temple

850 m

Landmark

Dragon Bay Park

1.0 km

Landmark

Cau Koi

1.1 km

Landmark

Halong Solar Cycle

1.2 km

Landmark

Ho Co Tien

1.2 km

Landmark

Hon Hai Co Tien

1.3 km

Landmark

Go round the Sun

2.4 km

Theme Park

Sun World Halong Complex

3.4 km

Bridge

Bai Chay Bridge

2.1 km

Landmark

Quang truong 30-10

1.8 km

Island

Do Island

1.8 km

Landmark

Ho Hai Thinh

2.2 km

Landmark

Clock Tower Roundabout

2.2 km

Landmark

Sun Wheel

3.0 km

Landmark

Cua Van

2.8 km

Landmark

Sun World Halong Park

3.4 km

Landmark

Typhoon Water Park

3.2 km

Landmark

Dragon Park Ha Long

3.4 km

Nearby

Bridge

Bai Chai Bridge

310 m

You enter through the litte alley at the eastern end of Hang Noi st.

Bai Tho Mountain

310 m

Lê Quý Đôn

Long Tien Pagoda

280 m

Church

Hon Gai Church

310 m

Tower

Clock Tower

340 m

Cot dong ho

280 m

Bai Tho Mountain Top

310 m

Restaurants

Fanny Ice cream

360 m

Cot Dong Ho Area

Rock House Pizza

780 m

No 12 Van Lang Street Hong Gai Ward

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Property information and rules

Check-in

from 15:00-23:30

Check-out

from 09:00-12:00

Guest Parking

Public parking is possible on site for free.

Internet

is available in for free.

Breakfast

The hotel Citybay Palace Ha Long provides visitors with a free full breakfast.

Pets

Pets are not allowed.

Number of rooms:

Questions of the users

About Citybay Palace Ha Long Hotel

Are connecting rooms available for families traveling together?

12 November 2024

Connecting rooms can be arranged by booking one Executive room and one Deluxe room. A request to open the connection will help facilitate this arrangement.

What are the specifics regarding the superior rooms?

5 October 2024

The superior room category does not include connecting rooms, so potential guests might want to consider other options if that feature is needed.

Is there an option for early check-in for my upcoming stay?

21 January 2025

Early check-in may be possible, but it is subject to room availability. It is advisable to directly contact the hotel in advance to make any such arrangements.

Can I make special requests for room preferences during my stay?

15 December 2024

Guests are encouraged to share any specific requests at the time of booking or prior to arrival. The staff will do their best to accommodate preferences.

Are shuttle services provided to nearby attractions or the city center?

3 February 2025

The hotel offers shuttle services to various local attractions and the city center, but services may vary. It's recommended to check availability at the time of booking.

What is the cancellation policy for bookings made at this hotel?

28 November 2024

The cancellation policy depends on the rate plan selected during booking. It's recommended to review the terms and conditions at the time of booking for specific details.

Is breakfast included in the room rate for all types of bookings?

16 March 2025

Breakfast inclusion varies by the room rate selected. Guests should check the booking details to confirm whether breakfast is part of their stay.

Does the hotel offer laundry services for guests?

27 April 2025

Yes, laundry services are available for guests at the hotel, allowing for convenient and hassle-free care of clothing during their stay.

Are pets allowed in the hotel accommodations?

10 May 2025

The hotel typically does not allow pets in the accommodations. However, it's best to verify any pet policies directly with the hotel prior to booking.

What payment methods are accepted for bookings?

8 June 2025

The hotel accepts various payment methods, including major credit cards and online payment platforms. It's advisable to check the specific options available during the booking process.