Citybay Palace Ha Long Hotel | Ha Long | Bay Views & Free Breakfast

Name: City Bay Palace Hotel, Ha Long
Address: 156 Duong L Th Nh T Ng, Ha Long, Quang Ninh
Price range: US$28+
Rating: 8.3

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City Bay Palace Hotel Ha Long Exterior photo

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Key details

About the Hotel

156 Duong L Th Nh T Ng, Ha Long

Close to Long Tien Pagoda

Great

8.3

8.8

/10

4.1

4.2

Loved by City Bay Palace Hotel guests

Well-furnished hotel

Top deck

Bay area views

Huge variety

"I especially liked that the rooms were large with a view of the sea."

Anonymous from Vietnam

"The pool, though not huge, was refreshing and a great place to cool down after a day of exploring."

Darryl from United Kingdom

"The location is excellent, with easy access to the beach and nearby attractions."

Anonymous

4-star waterfront hotel in Ha Long Bay

Amenities

Citybay Palace Ha Long Hotel offers a diverse range of amenities, including a full-service spa called Citybay Spa, where guests can enjoy various wellness treatments and massages. The hotel features a state-of-the-art fitness center equipped with modern workout machines, providing a comprehensive space for exercise routines. Guests can relax by the outdoor swimming pool, which is also complemented by a lounge area.

Rooms

The hotel offers 200 spacious rooms and suites, all equipped with private balconies that provide stunning views of Ha Long Bay. Each room includes amenities such as flat-screen TVs, minibars, and premium bedding to enhance guest comfort. VIP suites feature additional living space and are designed with a focus on providing a luxurious experience.

Dining

Citybay Palace Ha Long Hotel houses an on-site restaurant, the Marina Restaurant, which serves a variety of international and local dishes made from fresh, local ingredients. A coffee shop is available for those looking to enjoy snacks and beverages throughout the day. The hotel also offers room service, allowing guests to dine privately in their accommodations.

Location

Located within close proximity to major attractions, Citybay Palace Ha Long Hotel makes it easy for guests to explore Ha Long Bay and its surrounding areas. The hotel is a short drive from various landmarks such as the Sun World Ha Long Park and the iconic Ti Top Island. Shuttle services to nearby locations are available to enhance guest convenience.

Business Facilities

The hotel features well-equipped meeting rooms suitable for corporate events and conferences, accommodating a variety of group sizes. High-speed internet access is available in the business center, ensuring guests can stay connected during their stay. Professional staff assist with event planning and execution to provide seamless service.

Highlights

Wellness: Citybay Spa with various treatments

Dining: Marina Restaurant with international dishes

Rooms: 200 spacious rooms with private balconies

Business: Meeting rooms for corporate events

“This hotel has a strategic location in Hon Gai, near the market and with some incredible views. I think that its rooftop terrace and accessible fitness center make it a balanced option for leisure and wellness. The inclusive breakfast and available airport transportation are smart additions to a comfortable stay.”

Anna BlackEditor-in-Chief at Tohotel

Location: Perfect

9.1/10Review score

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Highlights from guests

Room FeaturesBalcony Bliss

Our room included a spacious balcony with comfortable seating and stunning bay views, a perfect place to relax.

David from Australia

Review on

BathroomRainfall Refresh

The bathroom featured a luxurious rainfall shower and premium toiletries, enhancing the spa-like experience.

Mei from China

Review on

DiningBreakfast Bounty

The breakfast buffet was extensive, offering a wide array of both local and international dishes, a great start to the day.

Hans from Netherlands

Review on

Guest ParkingEasy Parking

Ample on-site parking was available, making arrival and departure hassle-free. Very convenient for drivers.

Rajesh from India

Review on

Select your room type

City Bay Palace Hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe Double Room Bath
2 persons
28 sq. feet
1 King-size bed
Air conditioning
Bathtub
room details
Superior Double or Twin Room City View
2 persons
26 sq. feet
1 King-size bed
Air conditioning
Heating
room details
Deluxe Triple Room City View
2 persons
29 sq. feet
1 King-size bed
Air conditioning
Heating
room details

Show all rooms

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Check-in/ Check-out

Facilities

City Bay Palace Hotel offers amenities for your comfortable stay and unforgettable experiences

Facilities: Great

8.2/10Review score

General

No smoking on site
Wi-Fi
Free parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Locker room
Lift
ATM/Cash machine
Barber shop
Smoke detectors
Fire extinguishers

Sports & Fitness

Fitness centre
Golf course

Guest Parking

Electric kettle

Services

Paid airport shuttle
Room service
Laundry
Dry cleaning
Tours/Ticket assistance

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Baby pushchair
Children's buffet

Room features

Air conditioning
Heating
Mini-bar
Sitting area
Terrace
Dining table
Ironing facilities

Bathroom

Free toiletries
Sink

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Parquet floor

Dining Onsite

Citybay Palace Ha Long Hotel offers a delightful dining experience with a focus on fresh seafood and traditional Vietnamese flavors. Guests can indulge in a variety of meal options with a modern atmosphere that welcomes both casual dining and special occasions.

Restaurant #1
Seafood and Vietnamese
Ambiance
Modern dining space with a relaxed atmosphere perfect for gatherings.
Key Offerings
Highlights include fresh seafood delicacies and authentic Vietnamese dishes, with options accommodating vegetarian preferences. Enjoy a leisurely breakfast, lunch, or dinner while soaking in the vibrant surroundings.
Reservation
Not needed
Open daily from 06:30 AM to 09:30 PM.

City Bay Palace Hotel Location

156 Duong L Th Nh T Ng, Ha Long

Explore Ha Long

Local Highlights

Quang Ninh Museum

20 minutes walking

Showcases the culture and history of Quang Ninh, featuring engaging exhibits and free guided tours.

Ha Long Market 2

18 minutes walking

A bustling local market offering fresh produce, street food, and authentic Vietnamese products.

Tran Quoc Nghien Temple

10 minutes walking

This serene temple dedicated to a historical figure offers cultural insights and beautiful architecture.

Cong Vien Hoa Ha Long

11 minutes walking

A scenic park filled with lush gardens and walking paths, perfect for family picnics and leisure walks.

Halong Solar Cycle

15 minutes walking

Biking through beautiful landscapes; rentals available nearby. Perfect for active exploration of the area.

Dau Go Cave

10 minutes driving

A spectacular cave with stunning limestone formations. Guided tours highlight its geological features.

Spa Treatments

5 minutes driving

Relaxing spa options available within a short drive, offering massages and wellness treatments for rejuvenation.

Sun World Halong Complex

35 minutes walking

An amusement park featuring thrilling rides and attractions for families and adrenaline seekers.

Rock House Pizza

10 minutes walking

Casual dining with delicious pizzas and a cozy atmosphere; renowned for its fresh ingredients.

Fanny Ice Cream

5 minutes walking

Local favorite for unique ice cream flavors, perfect for a quick treat or a family outing.

Bistro 21

12 minutes driving

Elegant atmosphere offering fine dining with international cuisine; ideal for romantic dinners.

Local Seafood Restaurant

5 minutes driving

Offering fresh seafood dishes; a favorite among locals. Reservations recommended for peak hours.

Dragon Bay Park

15 minutes walking

Family-friendly park featuring playgrounds and weekend events. Great for all ages with a lively atmosphere.

Halong Night Market

18 minutes walking

Offers vibrant nightlife with local crafts, food stalls, and live performances; perfect for evening outings.

Live Music Bar

10 minutes driving

Charming bar with local bands performing weekly. Casual and fun environment for music lovers.

Cinema City

10 minutes driving

Modern cinema featuring the latest films, including family-friendly options and snacks available.

Getting around

City Centre
Ha Long 16 min · 4300 ft
Airports
Cat Bi International (HPH) 75 min · 31.0 mi
Van Don International (vdo) 87 min · 35.9 mi

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Property information and rules

Check-in

from 15:30-23:30

Check-out

from 09:00-12:00

Guest Parking

Public parking is possible on site for free.

Internet

Wireless internet is available in the entire hotel for free.

Breakfast

A full breakfast is served at the price of VND 80123.0 per person.

Pets

Pets are not allowed.

Number of rooms:

Reviews and Ratings

Feedback about City Bay Palace Hotel from previous guests about their experience.

Review score

Based on 21 verified reviews

8.4 /10

Great

96 %

Recommend

Cleanliness

9.0/10

Comfort

8.5/10

Facilities

8.2/10

Free WiFi

10.0/10

Location

9.1/10

Staff

8.7/10

Value for money

8.6/10

Pros

Clean rooms

Helpful staff

Good breakfast

Comfortable beds

Great location

Cons

Small rooms

Limited amenities

Noisy neighbors

Slow elevators

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Questions of the users

About City Bay Palace Hotel

Are connecting rooms available for families traveling together?

12 November 2024

Connecting rooms can be arranged by booking one Executive room and one Deluxe room. A request to open the connection will help facilitate this arrangement.

What are the specifics regarding the superior rooms?

5 October 2024

The superior room category does not include connecting rooms, so potential guests might want to consider other options if that feature is needed.

Is there an option for early check-in for my upcoming stay?

21 January 2025

Early check-in may be possible, but it is subject to room availability. It is advisable to directly contact the hotel in advance to make any such arrangements.

Can I make special requests for room preferences during my stay?

15 December 2024

Guests are encouraged to share any specific requests at the time of booking or prior to arrival. The staff will do their best to accommodate preferences.

Are shuttle services provided to nearby attractions or the city center?

3 February 2025

The hotel offers shuttle services to various local attractions and the city center, but services may vary. It's recommended to check availability at the time of booking.

What is the cancellation policy for bookings made at this hotel?

28 November 2024

The cancellation policy depends on the rate plan selected during booking. It's recommended to review the terms and conditions at the time of booking for specific details.

Is breakfast included in the room rate for all types of bookings?

16 March 2025

Breakfast inclusion varies by the room rate selected. Guests should check the booking details to confirm whether breakfast is part of their stay.

Does the hotel offer laundry services for guests?

27 April 2025

Yes, laundry services are available for guests at the hotel, allowing for convenient and hassle-free care of clothing during their stay.

Are pets allowed in the hotel accommodations?

10 May 2025

The hotel typically does not allow pets in the accommodations. However, it's best to verify any pet policies directly with the hotel prior to booking.

What payment methods are accepted for bookings?

8 June 2025

The hotel accepts various payment methods, including major credit cards and online payment platforms. It's advisable to check the specific options available during the booking process.