Charltons Banff Banff | Loft Suites with Mountain Views * Rated 7.9

Name: Charltons Banff, Banff
Address: 513 Banff Avenue, Banff, Alberta, T0E 0C0
Price range: US$145+
Rating: 7.9

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Key details

About the Hotel

513 Banff Avenue, Banff, T0E 0C0

Close to downtown Banff

Very good

7.9

8.0

/10

4.5

3.5

Loved by Charltons Banff guests

Helpful parking

Clean rooms

Excellent location

Wonderful staff

"We loved the apartments with 2 rooms, kitchen and 3 beds for a family with 2 kids and the price was the same as standard room in many hotels."

Antoaneta from Canada

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"We believe we were in 2 newly renovated rooms on the 3rd floor with a beautiful mountain view."

pcanders from Canada

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3-star boutique mountain-inspired hotel in Banff

Accommodations

Charltons Banff offers spacious accommodations with unique designs and layouts, setting it apart from typical Banff hotels. Deluxe Rooms provide various bedding options, including king-sized and queen-sized beds, alongside a deep soaker tub. The Loft Suites stand out with their cedar-plank ceilings and spiral staircases, featuring a king-sized bed and a granite gas fireplace.

Dining

The Evergreen Restaurant & Lounge, located a block away at the Royal Canadian Lodge, offers a menu featuring Alberta produce and Canadian cuisine. Guests can enjoy a three-course meal once a week, and dietary accommodations are provided, including gluten-free options. Breakfast service starts daily at 7 AM, ensuring satisfaction for the morning appetite.

Location

Situated just a 10-minute walk from downtown Banff, Charltons Banff provides easy access to local attractions. The hotel serves as a base for exploring the nearby scenic spots, including Mount Norquay and the Cave and Basin National Historic Site. This convenient location also places guests close to Banff's vibrant retail scene.

Wellness and Recreation

The pool area features an indoor pool and a spacious hot tub, offering a relaxing environment after a day of exploration. Additionally, the hotel includes a steam room and individual poolside changing rooms with fresh towels for enhanced comfort. Seasonal offerings also include complimentary bike rentals for guests looking to explore Banff's biking trails.

Family and Pet-Friendly Amenities

Charltons Banff caters to families with spacious rooms that can accommodate small families and kids. The hotel provides free bikes, allowing children and families to explore the area together easily. Certified service animals and guide dogs are welcomed without additional fees, meeting the needs of guests traveling with pets.

Highlights

Location: 10-minute walk from downtown Banff

Rooms: Loft Suites with cedar-plank ceilings

Dining: Evergreen Restaurant & Lounge

Wellness: Indoor pool and spacious hot tub

“The alpine architecture evokes a storied past; spacious rooms with kitchenettes provide modern comforts, though un-renovated spaces may disappoint, the loft suites particularly standing out with their cedar ceilings. The Evergreen Restaurant is a draw, accommodating dietary needs within its comprehensive dining; complimentary bike rentals invite exploration of the nearby trails. A stay here balances historic charm with convenient access to Banff's attractions, especially for families aiming to discover Banff.”

Anna BlackEditor-in-Chief at Tohotel

Location: Great

8.6/10Review score

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Highlights from guests

Spa & LeisureRecharge Hiking

After a long hike, the large hot tub and steam room were amazing! The pool was very clean and well-maintained.

Oliver from England

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Guest ParkingEasy Parking

The ski shuttle stops right next door. Street parking can save the daily fee.

Aiko from Japan

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BathroomHeated heaven

The bathroom was modern and spacious, with a great shower and heated floors! Toiletries were high quality.

Bjorn from Sweden

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Room FeaturesHome Away

The loft apartment had a kitchen and a fireplace. There were TVs both downstairs and in the loft bedroom.

Isabelle from Canada

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Select your room type

Charltons Banff offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe Mountain View Two Queen Beds
2 persons
28 sq. feet
2 King Size Beds
Air conditioning
Bathtub
room details
Deluxe Room Queen Bed
2 persons
16 sq. feet
1 King-size bed
Air conditioning
Heating
room details
Kitchenette Suite
2 persons
33 sq. feet
2 King Size Beds
Air conditioning
Heating
room details

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Price and Room Availability Calendar

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Check-in/ Check-out

Facilities

Charltons Banff offers amenities for your comfortable stay and unforgettable experiences

Facilities: Very good

7.7/10Review score

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
Pets allowed
24-hour security
Luggage storage
Lift
Currency exchange
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access

Guest Parking

Electric kettle
Cookware/ Kitchen utensils

Services

Housekeeping
Laundry
Dry cleaning

Business

Fax/Photocopying

Children

Cots

Spa & Leisure

Indoor swimming pool
Sun terrace
BBQ facilities
Jacuzzi

Room features

Air conditioning
Heating
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Dining table

Bathroom

Free toiletries

Self-catering

Electric kettle
Cookware/ Kitchen utensils

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Charltons Banff Location

513 Banff Avenue, Banff, T0E 0C0

Explore Banff

Whyte Museum of the Canadian Rockies

18 minutes' walk

Art and cultural exhibits showcase Mountain heritage, with guided tours available and free admission days.

Cave and Basin National Historic Site

30 minutes' walk

Historic hot springs with educational displays and stunning scenery. Guided tours reveal its natural wonders.

Lake Minnewanka

19 minutes walking

A stunning glacial lake ideal for picnics and boat rentals with spectacular mountain views. Seasonal activities available.

Banff Park Museum National Historic Site

20 minutes' walk

A historical museum featuring diverse natural history exhibits. Offers unique insights into the region's ecology.

Hiking Trails

5 minutes' drive

Numerous scenic trails for all levels, with rental services nearby. Perfect for adventure lovers and nature enthusiasts.

Spa Treatments

5 minutes' drive

Relaxing spa services available in the area, ideal for soothing post-adventure tiredness. Reservation recommended.

Evelyn's Coffee Bar

13 minutes' walk

Casual café serving locally roasted coffee and light bites, perfect for a cozy breakfast or afternoon treat.

Rocky Mountain Flatbread

12 minutes' walk

Family-friendly pizzeria focusing on fresh, local ingredients with delicious pizza options and a vibrant atmosphere.

Banff Centre for Arts and Creativity

20 minutes' walk

Enjoy live performances in a creative venue with events ranging from music to theater. Family-friendly options available.

Canada House Art Gallery

15 minutes' walk

Contemporary art exhibits feature local artists. A great spot for art lovers and features regular exhibitions and workshops.

Getting around

City Centre
Banff 12 min · 3300 ft

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Property information and rules

Check-in

from 16:00-23:59

Check-out

until 11 am

Guest Parking

Private parking is possible on site at true.

Internet

Wireless internet is available in the entire hotel for free.

Children & extra beds

There are no extra beds provided in a room.

Pets

Pets are allowed on request.

Year renovated:

2009

Number of rooms:

Former name

Charlton'S Cedar Court

Reviews and Ratings

Feedback about Charltons Banff from previous guests about their experience.

Review summary

Based on recent reviews

Charltons Banff is often described as a cute and conveniently located hotel, with the town center within walking distance, offering guests the option to easily explore local shops. Many appreciate the spaciousness of rooms like the king loft suites and two-bed configurations with a kitchenette effectively creating two separate spaces. The pool and hot tub are commonly mentioned as highlights, although some guests have noted that the pool might occasionally be under maintenance, requiring the use of facilities at nearby sister hotels.

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Review score

Based on 791 verified reviews

7.8 /10

Very good

75 %

Recommend

Staff

8.8/10

Location

8.6/10

Breakfast

5.6/10

Paid Wi-Fi

7.4/10

Pros

Friendly staff

Clean rooms

Fireplace

Warm atmosphere

Spa

Cons

Uncomfortable mattress

brad from canada

Couple

King Loft Fireplace

3 nights in November 2025

Reviewed: December 05, 2025

9.0/10

solid stay!

cute suite fireplace suite good service

the king loft fireplace suite was super cute. it was a nice setup for a mini honeymoon. we could walk to the shops within 15 minutes. customer service was wonderful there.

the loft suites made it hard to control the temperature since the second floor lacked a fan or heat.

Rooms

9/10

the king loft fireplace room included all the comforts. the room was super clean. it was a terraced house with a gas fireplace.

Facilities

8/10

the hotel features a pool, a spa, and a sauna. the hotel also has a ski room with lockers for your equipment. coffee and fruit are available in the lobby.

Dining

9/10

there is a cafe on the premises for quick bites and beverages. room service is available. the service was very nice.

Location

10/10

the location is excellent. the hotel is a short walk from town. the walk to town was a little bit, but manageable.

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Questions of the users

About Charltons Banff

What is the deposit amount required for check-in, and can the full bill be paid with a debit card?

10 November 2024

A pre-authorization of room and tax plus $50.00 per night for incidentals will be taken. Debit cards are accepted for the room and tax payment, along with a $200 deposit.

What safety measures are in place for check-in during the current health situation?

19 January 2025

The hotel has implemented enhanced cleaning protocols to ensure a safe and healthy environment for all guests.

Can you provide details about parking options for guests?

22 March 2025

Complimentary parking is available for all guests. The parking area is covered, and has a clearance height of 2 meters.

Is there an elevator for guests with mobility concerns?

5 May 2025

Yes, elevators are located in the lobby, but please note they close at 11pm daily.

What are the costs for shuttle services to the airport?

17 June 2024

The Banff Airporter offers shuttle rides for $78 one way or $156 for a round trip.

Are there microwave facilities available for guests to use?

31 July 2024

Microwave facilities are available only in Kitchenette Suites. Other room types do not include access to a microwave.

Are pets allowed at this hotel?

15 August 2024

Pets are not permitted, but certified service animals and guide dogs are welcome without additional charges.

Does the hotel provide a shuttle service to downtown?

6 September 2025

There is no shuttle service to downtown, but the Roam public transit bus is an option. It's only about a 10-minute walk from the hotel to downtown Banff.

Is the swimming pool and hot tub currently open for guests to use?

14 October 2024

Yes, both the pool and hot tub are currently open for guests to enjoy.

Can guests check in before the standard 4pm time?

28 February 2025

Early check-in requests can be accommodated based on room availability. If not ready, luggage can be stored until the room is available.

What options are available for cash payments at check-in?

3 April 2025

Payment by cash is possible. The total stay and a $200 damage deposit will be collected, which will be returned after a room inspection at departure.

Is there a restaurant available nearby for dining?

25 July 2025

Yes, the Evergreen Restaurant & Lounge at the Royal Canadian Lodge is just a block away, providing a delicious menu featuring local ingredients.

What recreational activities can guests explore around the hotel?

12 September 2024

Guests can enjoy a range of outdoor activities, including skiing in winter or hiking and biking in warmer months, all within close proximity to the hotel.