"We loved the apartments with 2 rooms, kitchen and 3 beds for a family with 2 kids and the price was the same as standard room in many hotels."
Antoaneta from Canada
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"We believe we were in 2 newly renovated rooms on the 3rd floor with a beautiful mountain view."
pcanders from Canada
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Accommodations
Charltons Banff offers spacious accommodations with unique designs and layouts, setting it apart from typical Banff hotels. Deluxe Rooms provide various bedding options, including king-sized and queen-sized beds, alongside a deep soaker tub. The Loft Suites stand out with their cedar-plank ceilings and spiral staircases, featuring a king-sized bed and a granite gas fireplace.
Dining
The Evergreen Restaurant & Lounge, located a block away at the Royal Canadian Lodge, offers a menu featuring Alberta produce and Canadian cuisine. Guests can enjoy a three-course meal once a week, and dietary accommodations are provided, including gluten-free options. Breakfast service starts daily at 7 AM, ensuring satisfaction for the morning appetite.
Location
Situated just a 10-minute walk from downtown Banff, Charltons Banff provides easy access to local attractions. The hotel serves as a base for exploring the nearby scenic spots, including Mount Norquay and the Cave and Basin National Historic Site. This convenient location also places guests close to Banff's vibrant retail scene.
Wellness and Recreation
The pool area features an indoor pool and a spacious hot tub, offering a relaxing environment after a day of exploration. Additionally, the hotel includes a steam room and individual poolside changing rooms with fresh towels for enhanced comfort. Seasonal offerings also include complimentary bike rentals for guests looking to explore Banff's biking trails.
Family and Pet-Friendly Amenities
Charltons Banff caters to families with spacious rooms that can accommodate small families and kids. The hotel provides free bikes, allowing children and families to explore the area together easily. Certified service animals and guide dogs are welcomed without additional fees, meeting the needs of guests traveling with pets.
Highlights
Location: 10-minute walk from downtown Banff
Rooms: Loft Suites with cedar-plank ceilings
Dining: Evergreen Restaurant & Lounge
Wellness: Indoor pool and spacious hot tub
“The alpine architecture evokes a storied past; spacious rooms with kitchenettes provide modern comforts, though un-renovated spaces may disappoint, the loft suites particularly standing out with their cedar ceilings. The Evergreen Restaurant is a draw, accommodating dietary needs within its comprehensive dining; complimentary bike rentals invite exploration of the nearby trails. A stay here balances historic charm with convenient access to Banff's attractions, especially for families aiming to discover Banff.”
James DavidEditor-in-Chief at Tohotel
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Select your room type
Charltons Banff Hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe Mountain View Two Queen Beds
2 persons
305 sq. feet
2 King Size Beds
Mountain view
Shower
Coffee machine
room details
Deluxe Room Queen Bed
2 persons
175 sq. feet
1 King-size bed
Shower
Coffee machine
room details
Kitchenette Suite
2 persons
360 sq. feet
2 Single beds
Shower
Coffee machine
room details
King Loft Fireplace
2 persons
305 sq. feet
1 King-size bed
Shower
Coffee machine
room details
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Facilities
Charltons Banff Hotel offers amenities for your comfortable stay and unforgettable experiences
Facilities:
Very good
7.7/10Review score
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
Pets allowed
24-hour security
Luggage storage
Lift
Currency exchange
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Guest Parking
Electric kettle
Cookware/ Kitchen utensils
Services
Housekeeping
Laundry
Dry cleaning
Business
Fax/Photocopying
Children
Cots
Spa & Leisure
Indoor swimming pool
Sun terrace
BBQ facilities
Jacuzzi
Room features
Air conditioning
Heating
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Bathroom
Free toiletries
Self-catering
Electric kettle
Cookware/ Kitchen utensils
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
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Charltons Banff Hotel Location
513 Banff Avenue,
Banff,
Canada,
T0E 0C0,
Alberta
Map view
513 Banff Avenue,
Banff,
Canada,
T0E 0C0,
Alberta
City landmarks
Museum
Whyte Museum of the Canadian Rockies
4700 ft
Museum
Cave and Basin National Historic Site
1.5
mi
Landmark
Lake Minnewanka
5100 ft
Museum
Banff Park Museum National Historic Site
1.1
mi
Landmark
Banff Avenue
2500 ft
Gallery
Canada House Art Gallery
4100 ft
Landmark
Banff Centre for Arts and Creativity
1.1
mi
Museum
Buffalo Nations Luxton Museum
1.1
mi
Landmark
Little Beehive
3500 ft
Landmark
Fairmont Banff Springs
1.4
mi
Church
St. Paul's Presbyterian Church
2900 ft
Landmark
Canadian Ski Museum West
2900 ft
Museum
The Historic Luxton Home Museum
3100 ft
Landmark
Walter Phillips Gallery
4400 ft
Landmark
Surprise Corner
4300 ft
Landmark
Saint Mary's Parish Banff
3400 ft
Waterfall
Bow Falls
1.4
mi
Gallery
Willock & Sax Gallery
3500 ft
Gallery
All In The Wild Gallery
4000 ft
Gallery
About Canada
4100 ft
Landmark
Vermilion Lakes
1.4
mi
Landmark
Johnson Lake
3800 ft
Landmark
Bourgeau Lake
3800 ft
Landmark
Douglas Fir Resort Waterslides & Pools
4000 ft
Shopping Area
Cascade Shops
2800 ft
National Park
Banff National Park- Visitor Center
2500 ft
Landmark
Tunnel Mountain Trail
1.0
mi
Nearby
Amusement Park
Banff Rotary Park
500 ft
Church
Banff Park Church
700 ft
Whiskey Creek
1000 ft
Restaurants
Domino's Pizza
1.5
mi
122 Eagle Cr
Alberta Wing Shack
1.4
mi
101 Eagle Crescent
Evelyn's Coffee Bar
3400 ft
215 Banff Ave P.O Box 238
Rocky Mountain Flatbread
3200 ft
317 Banff Avenue Cascade Shops Food Court
Yan's Bistro
3000 ft
317 Banff Avenue Cascade Plaza
Dairy Queen Brazier Restaurant
3200 ft
317 Banff Avenue C1A
Banff Edo
3300 ft
317 Banff Ave
Explore Banff
Explore Banff
Top Attractions
Activities
Dining
Entertainment
Whyte Museum of the Canadian Rockies
18 minutes' walk
Art and cultural exhibits showcase Mountain heritage, with guided tours available and free admission days.
Cave and Basin National Historic Site
30 minutes' walk
Historic hot springs with educational displays and stunning scenery. Guided tours reveal its natural wonders.
Lake Minnewanka
19 minutes walking
A stunning glacial lake ideal for picnics and boat rentals with spectacular mountain views. Seasonal activities available.
Banff Park Museum National Historic Site
20 minutes' walk
A historical museum featuring diverse natural history exhibits. Offers unique insights into the region's ecology.
Hiking Trails
5 minutes' drive
Numerous scenic trails for all levels, with rental services nearby. Perfect for adventure lovers and nature enthusiasts.
Spa Treatments
5 minutes' drive
Relaxing spa services available in the area, ideal for soothing post-adventure tiredness. Reservation recommended.
Evelyn's Coffee Bar
13 minutes' walk
Casual café serving locally roasted coffee and light bites, perfect for a cozy breakfast or afternoon treat.
Rocky Mountain Flatbread
12 minutes' walk
Family-friendly pizzeria focusing on fresh, local ingredients with delicious pizza options and a vibrant atmosphere.
Banff Centre for Arts and Creativity
20 minutes' walk
Enjoy live performances in a creative venue with events ranging from music to theater. Family-friendly options available.
Canada House Art Gallery
15 minutes' walk
Contemporary art exhibits feature local artists. A great spot for art lovers and features regular exhibitions and workshops.
Getting around
City Centre
Banff12 min
·
3300 ft
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Property information and rules
Check-in
from 16:00-23:59
Check-out
until 11 am
Guest Parking
Private parking is possible on site at CAD 15.70 per day.
Internet
Wireless internet is available in for free.
Children & extra beds
There are no extra beds provided in a room.
Pets
Pets are allowed on request.
Year renovated:
2009
Number of rooms:
65
Former name
Charlton'S Cedar Court
Reviews and Ratings
Feedback about Charltons Banff Hotel from previous guests about their experience.
Review summary
Based on recent reviews
Powered by AI
Charltons Banff is often described as a cute and conveniently located hotel, with the town center within walking distance, offering guests the option to easily explore local shops. Many appreciate the spaciousness of rooms like the king loft suites and two-bed configurations with a kitchenette effectively creating two separate spaces. The pool and hot tub are commonly mentioned as highlights, although some guests have noted that the pool might occasionally be under maintenance, requiring the use of facilities at nearby sister hotels.
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Review score
Based on 714 verified reviews
7.9/10
Very good
76%
Recommend
Staff
8.9/10
Location
8.7/10
Breakfast
5.6/10
Paid Wi-Fi
7.3/10
Pros
Friendly staff
Clean rooms
Fireplace
Warm atmosphere
Spa
Cons
Uncomfortable mattress
Guest reviews
based on 782 reviews
7.9/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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Questions of the users
About Charltons Banff
What is the deposit amount required for check-in, and can the full bill be paid with a debit card?
10 November 2024
A pre-authorization of room and tax plus $50.00 per night for incidentals will be taken. Debit cards are accepted for the room and tax payment, along with a $200 deposit.
What safety measures are in place for check-in during the current health situation?
19 January 2025
The hotel has implemented enhanced cleaning protocols to ensure a safe and healthy environment for all guests.
Can you provide details about parking options for guests?
22 March 2025
Complimentary parking is available for all guests. The parking area is covered, and has a clearance height of 2 meters.
Is there an elevator for guests with mobility concerns?
5 May 2025
Yes, elevators are located in the lobby, but please note they close at 11pm daily.
What are the costs for shuttle services to the airport?
17 June 2024
The Banff Airporter offers shuttle rides for $78 one way or $156 for a round trip.
Are there microwave facilities available for guests to use?
31 July 2024
Microwave facilities are available only in Kitchenette Suites. Other room types do not include access to a microwave.
Are pets allowed at this hotel?
15 August 2024
Pets are not permitted, but certified service animals and guide dogs are welcome without additional charges.
Does the hotel provide a shuttle service to downtown?
6 September 2025
There is no shuttle service to downtown, but the Roam public transit bus is an option. It's only about a 10-minute walk from the hotel to downtown Banff.
Is the swimming pool and hot tub currently open for guests to use?
14 October 2024
Yes, both the pool and hot tub are currently open for guests to enjoy.
Can guests check in before the standard 4pm time?
28 February 2025
Early check-in requests can be accommodated based on room availability. If not ready, luggage can be stored until the room is available.
What options are available for cash payments at check-in?
3 April 2025
Payment by cash is possible. The total stay and a $200 damage deposit will be collected, which will be returned after a room inspection at departure.
Is there a restaurant available nearby for dining?
25 July 2025
Yes, the Evergreen Restaurant & Lounge at the Royal Canadian Lodge is just a block away, providing a delicious menu featuring local ingredients.
What recreational activities can guests explore around the hotel?
12 September 2024
Guests can enjoy a range of outdoor activities, including skiing in winter or hiking and biking in warmer months, all within close proximity to the hotel.
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