Av. Satelite Norte Y Calle Bubullek,
Tulum,
Mexico,
77780,
Quintana Roo
-
Close to Cenote Zacil-Ha
Great
8.6
9.4
/10
4.6
4.5
/5
Loved by Biwa Tulum Hotel guests
Helpful staff
Modern rooms
Clean common areas
Perfect location
"The room was spacious with a comfortable huge bed."
James from United Kingdom
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"There is a community room with a small gym and even a pool table."
PJ from United States
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"Lovely pool and roof top bar with sitting area"
Marguerite from United States
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Accommodations
Biwa Tulum offers 14 thoughtfully crafted rooms designed for relaxation and comfort. Each room features spacious vaulted ceilings, premier beds with high-quality linens, and local artwork, allowing guests to enjoy a peaceful atmosphere. Large windows provide stunning views of nearby mountains and trees, showcasing the natural beauty of Tulum.
Location
Located in downtown Tulum, Biwa sits at a central hub for exploring the region's rich culture and natural wonders. Guests can easily access local attractions, shops, and restaurants, enhancing their travel experience. The hotel is inspired by Lake Biwa in Japan, creating a unique connection to nature and local craftsmanship.
Wellness
The hotel promotes wellness through its inviting communal spaces, perfect for reading or enjoying breakfast. Amenities include a beautiful pool area where guests can relax and unwind. The surrounding nature offers opportunities for hiking and outdoor activities, further enhancing the wellness experience.
Dining
Cafetería Don Tomás serves a selection of delicious dishes made from fresh, quality ingredients. The café provides a welcoming atmosphere, making it an ideal spot for enjoying meals and warm conversations. Guests can savor breakfast or a light snack while overlooking vibrant local scenery.
Convenience
Biwa Tulum includes thoughtful amenities like an elevator for easy access across three floors. This makes transitioning between levels smooth, especially for guests with luggage. The hotel also offers luggage storage for convenience, accommodating early arrivals or late departures.
Highlights
Location: Central hub, easy access to local attractions .
Accommodations: 14 crafted rooms with local artwork .
Dining: Cafetería Don Tomás with fresh ingredients .
Wellness: Beautiful pool area and communal spaces .
“This hotel stands out for its excellent value; the location places you steps from Tulum's main street, and its modern, immaculate rooms include thoughtful amenities. The rooftop bar and commitment to eco-friendly practices add to the appeal, in my opinion. A smart choice for exploring Tulum.”
James DavidEditor-in-Chief at Tohotel
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Select your room type
Biwa Tulum Hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Twin Room
2 persons
345 sq. feet
2 Single beds
Shower
Coffee machine
room details
Double Room Balcony
2 persons
345 sq. feet
1 King-size bed
Shower
Coffee machine
room details
Junior Suite Balcony
2 persons
865 sq. feet
2 Single beds
Shower
Coffee machine
room details
Price and Room Availability Calendar
Check availability and prices for your dates now!
Facilities
Biwa Tulum Hotel offers amenities for your comfortable stay and unforgettable experiences
Facilities:
Perfect
9.0/10Review score
General
Non-smoking rooms
Wi-Fi
Free parking
Safe deposit box
VIP check-in/ -out
Concierge desk
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Lift
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Billiard tables
Guest Parking
Dryer
Cookware/ Kitchen utensils
Services
Paid airport shuttle
Room service
Housekeeping
Car hire
Laundry
Welcome drink
Dining
Restaurant
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Children's menu
Spa & Leisure
Heated swimming pool
Outdoor swimming pool
Sun loungers
Sun terrace
Leisure/ TV room
Back massage
Head massage
Full body massage
Foot massage
Public Bath
Shallow end
Room features
Air conditioning
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Bathroom
Free toiletries
Self-catering
Dryer
Cookware/ Kitchen utensils
Media
Flat-screen TV
AM/FM alarm clock
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Dining Onsite
At Biwa Tulum, guests can delight in vibrant dining experiences that showcase the essence of local Mexican cuisine. With a focus on fresh and flavorful vegetarian options, each meal can be an opportunity to explore the rich culinary traditions of the region in a family-friendly setting.
Don Tomás
Mexican, Local
Ambiance
A cozy and inviting space perfect for families, where the essence of Tulum's culture comes alive.
Key Offerings
From hearty breakfasts to leisurely brunches, Don Tomás offers a delightful array of vegetarian dishes celebrating local flavors. The warm atmosphere enhances the experience, making it ideal for indulging in every meal of the day.
Reservation
No
Monday to Friday: 07:00 - 15:00, Saturday: 07:00 - 14:00
Biwa Tulum Hotel Location
Av. Satelite Norte Y Calle Bubullek,
Tulum,
Mexico,
77780,
Quintana Roo
Map view
Av. Satelite Norte Y Calle Bubullek,
Tulum,
Mexico,
77780,
Quintana Roo
City landmarks
Beach
Tulum Archaeological Site
1.9
mi
Museum
Parque Nacional de Tulum
1.7
mi
Landmark
MiNiAtUrE art Gallery
2700 ft
Landmark
Laguna Kaan Luum
2200 ft
Landmark
Tulum Monkey Sanctuary
2300 ft
Landmark
Cenote Zacil-Ha
2300 ft
Landmark
Temple of Doom
2300 ft
Mall
Super Chedraui
5000 ft
Landmark
Parque Dos Ojos
4900 ft
Landmark
Cenote Yax Kin Camping
4900 ft
Landmark
Dunosusa
2700 ft
Park
Parque Dos Aguas
2700 ft
Landmark
Dos Aguas Park
3300 ft
Landmark
Cenotes Casa Tortuga Tulum
4900 ft
Landmark
Hidden Worlds Hilario's Well
4900 ft
Public Building
Casa de la Cultura
3900 ft
Landmark
Santitos
3900 ft
Landmark
Panna e Cioccolato
5200 ft
Landmark
Terreno Expoferia
4000 ft
Landmark
Avenida Kukulkan
4500 ft
Landmark
Cenote Calavera
1.1
mi
Nearby
TulumMexico
Las Pinturas
1900 ft
Carretera Tulum Boca Paila KM 5.2
Casita Xaman
1800 ft
Aldea Zama
Piramide del Pensamiento Positivo
1900 ft
Store
Mixik
1700 ft
Gallery
Hernandez Gallery Tulum
1300 ft
Av Tulum S/N
Tulum Underwater
2700 ft
Gallery
La Hoja Verde
1900 ft
Park
Jungla Maya Native Park
2700 ft
Cenote Caracon
2700 ft
Restaurants
El Asadero
500 ft
Avenida Satelite Norte Mz 23 Lt.5 Between Sagitario and Oriente
Cafe Don Tomas
200 ft
Av. Satelite Norte Inside the Hotel Biwa
Marco Polo Tulum
700 ft
Calle Sagitario Pte Corner with Av. Satelite
Vitalis
600 ft
Avenida Satelite Esquina Saguitario
Casa Papa Rey
700 ft
Av. Satelite esquina Sagitario Entre Calle polar y Sagitario
Ginger
1100 ft
Calle Polar Mza 5 Lote 9-1
La Malquerida
1600 ft
Calle Centauro Sur Local 1 Esquina. Avenida Tulum Colonia Centro Restaurante Cantina
Mel & Jo's
1000 ft
Calle Satelite Norte
Mestixa
900 ft
Av satelite Between Av. Tulum and Calle Polar Pte
Acqua e Farina
1000 ft
Av. Satellite Esquina Carretera Cancun -tulum
La Querida
1600 ft
Calle Centauro
Explore Tulum
Explore Tulum
Top Attractions
Activities
Dining
Entertainment
Tulum Archaeological Site
10-minute drive
Ancient Mayan ruins by the sea, showcasing stunning architecture and breathtaking views. Guided tours available.
Parque Nacional de Tulum
10-minute drive
A national park featuring beautiful beaches, trails, and diverse wildlife. Perfect for hiking and nature walks.
Cenote Zacil-Ha
9 minutes walking
A picturesque cenote ideal for swimming and relaxation. Enjoy natural beauty and peaceful surroundings.
Laguna Kaan Luum
8 minutes walking
A stunning lagoon famed for its deep cenote. Offers a tranquil spot for swimming, paddle boarding, and picnicking.
Tulum Monkey Sanctuary
9 minutes walking
An animal sanctuary where visitors can interact with monkeys and learn about wildlife conservation efforts.
Cenote Xcacelito
18-minute drive
A serene cenote perfect for swimming and snorkeling. Rentals available for snorkeling gear during peak season.
Yoga Classes
3 minutes walking
Various studios nearby offer yoga sessions ranging from beginner to advanced levels, perfect for relaxation and wellness.
El Asadero
2 minutes walking
Casual dining specializing in grilled meats with a laid-back atmosphere. Popular for its friendly service and hearty portions.
Cafe Don Tomas
1 minute walking
Charming café known for its coffee and breakfast options. Features an outdoor seating area ideal for morning relaxation.
Marco Polo Tulum
3 minutes walking
Italian cuisine with a cozy ambiance. Highly recommended for their homemade pasta and delicious pizzas.
Hernandez Gallery Tulum
5 minutes walking
An art gallery showcasing local artists. Perfect for an afternoon stroll and appreciating contemporary art.
Live Music Venues
10-minute drive
Various venues in Tulum host live music ranging from jazz to traditional Mexican sounds, creating a vibrant nightlife.
Getting around
City Centre
Tulum11 min
·
3000 ft
Airports
Playa Del Carmen, Quintana Roo (PCM)94 min
·
38.8
mi
Cozumel International Airport (CZM)121 min
·
49.8
mi
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Property information and rules
Check-in
from 15:00-23:30
Check-out
from 07:00-12:00
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in for free.
Breakfast
You can start your day with a full breakfast, which costs MXN 200 per person per day.
Pets
Pets are not allowed.
Number of rooms:
14
Reviews and Ratings
Feedback about Biwa Tulum Hotel from previous guests about their experience.
Review score
Based on 168 verified reviews
8.9/10
Great
94%
Recommend
Cleanliness
9.4/10
Comfort
9.3/10
Facilities
9.0/10
Free Wi-Fi
7.9/10
Location
8.6/10
Paid Wi-Fi
7.4/10
Staff
9.3/10
Value for money
9.0/10
Pros
Clean property
Nice room size
Friendly staff
Delicious breakfast
Pleasant pool area
Cons
Neighborhood noise
Uncomfortable chair
Lack of sound insulation
Guest reviews
based on 290 reviews
8.6/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews
Questions of the users
About Biwa Tulum
Which airport is serviced by the shuttle service from the hotel?
10 November 2024
The shuttle service is available to the International Cancun Airport.
What is the Wi-Fi performance like at the hotel?
15 December 2024
The Wi-Fi speed can vary, but it typically ranges from 9.4 Mbps to around 94 Mbps.
Is there an option for COVID testing at the hotel?
22 January 2025
On-site COVID testing is not available, but appointments can be arranged nearby at PandaLabs or Costamed medical center, which is 1 km from the hotel.
Are bicycles available for guests to use at no cost?
5 February 2025
Bicycles are not available for free; rentals are available at a cost.
Is breakfast provided, and is there an additional charge for it?
18 March 2025
Breakfast is not included in the room rates, but a nearby café offers excellent options for breakfast and lunch.
What is the procedure for requesting airport shuttle service to the hotel?
30 April 2025
To arrange for airport shuttle service, guests should provide flight details and the number of passengers upon booking. The cost varies by season.
Are cribs available for infants during my stay?
11 May 2025
Cribs can be provided, subject to availability.
How far is the hotel from Xel-Ha theme park, and is parking available?
25 June 2025
The distance to Xel-Ha theme park is approximately 20 kilometers by car, and free parking is available.
Is the internet connection reliable in all guest rooms, and does it offer streaming services?
2 July 2025
The internet is available throughout the property, with streaming services like Netflix and YouTube accessible on the TVs.
How long does it take to reach the beach from the hotel?
15 August 2025
Reaching the beach by bike takes around 20 minutes, while by car, it takes approximately 10 minutes, depending on traffic conditions.