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From45US$ /night
Check-in
07Mar2026Select date
Check-out
08Mar2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Av. Satelite Norte Y Calle Bubullek, Tulum, Mexico, 77780
-
Close to Cenote Zacil-Ha
Great
8.6
9.4
/10
4.6
4.5
/5

Accommodations

Biwa Tulum offers 14 thoughtfully crafted rooms designed for relaxation and comfort. Each room features spacious vaulted ceilings, premier beds with high-quality linens, and local artwork, allowing guests to enjoy a peaceful atmosphere. Large windows provide stunning views of nearby mountains and trees, showcasing the natural beauty of Tulum.

Location

Located in downtown Tulum, Biwa sits at a central hub for exploring the region's rich culture and natural wonders. Guests can easily access local attractions, shops, and restaurants, enhancing their travel experience. The hotel is inspired by Lake Biwa in Japan, creating a unique connection to nature and local craftsmanship.

Wellness

The hotel promotes wellness through its inviting communal spaces, perfect for reading or enjoying breakfast. Amenities include a beautiful pool area where guests can relax and unwind. The surrounding nature offers opportunities for hiking and outdoor activities, further enhancing the wellness experience.

Dining

Cafetería Don Tomás serves a selection of delicious dishes made from fresh, quality ingredients. The café provides a welcoming atmosphere, making it an ideal spot for enjoying meals and warm conversations. Guests can savor breakfast or a light snack while overlooking vibrant local scenery.

Convenience

Biwa Tulum includes thoughtful amenities like an elevator for easy access across three floors. This makes transitioning between levels smooth, especially for guests with luggage. The hotel also offers luggage storage for convenience, accommodating early arrivals or late departures.

Highlights

Location: Central hub, easy access to local attractions .

Accommodations: 14 crafted rooms with local artwork .

Dining: Cafetería Don Tomás with fresh ingredients .

Wellness: Beautiful pool area and communal spaces .

“This hotel stands out for its excellent value; the location places you steps from Tulum's main street, and its modern, immaculate rooms include thoughtful amenities. The rooftop bar and commitment to eco-friendly practices add to the appeal, in my opinion. A smart choice for exploring Tulum.”
Hotel logo
James DavidEditor-in-Chief at Tohotel
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Select your room type

Biwa Tulum Hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Twin Room
2 persons
345 sq. feet 
2 Single beds
Shower
Coffee machine
Double Room Balcony
2 persons
345 sq. feet 
1 King-size bed
Shower
Coffee machine
Junior Suite Balcony
2 persons
865 sq. feet 
2 Single beds
Shower
Coffee machine

Price and Room Availability Calendar

Check availability and prices for your dates now!

Facilities

Biwa Tulum Hotel offers amenities for your comfortable stay and unforgettable experiences
Facilities: Perfect
9.0/10Review score

General

  • Non-smoking rooms
  • Wi-Fi
  • Free parking
  • Safe deposit box
  • VIP check-in/ -out
  • Concierge desk
  • No pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Luggage storage
  • Lift
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre
  • Billiard tables

Guest Parking

  • Dryer
  • Cookware/ Kitchen utensils

Services

  • Paid airport shuttle
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Welcome drink

Dining

  • Restaurant

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Children's menu

Spa & Leisure

  • Heated swimming pool
  • Outdoor swimming pool
  • Sun loungers
  • Sun terrace
  • Leisure/ TV room
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage
  • Public Bath
  • Shallow end

Room features

  • Air conditioning
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities

Bathroom

  • Free toiletries

Self-catering

  • Dryer
  • Cookware/ Kitchen utensils

Media

  • Flat-screen TV
  • AM/FM alarm clock
Show more

Dining Onsite

At Biwa Tulum, guests can delight in vibrant dining experiences that showcase the essence of local Mexican cuisine. With a focus on fresh and flavorful vegetarian options, each meal can be an opportunity to explore the rich culinary traditions of the region in a family-friendly setting.

Don Tomás

Mexican, Local
Ambiance
A cozy and inviting space perfect for families, where the essence of Tulum's culture comes alive.
Key Offerings
From hearty breakfasts to leisurely brunches, Don Tomás offers a delightful array of vegetarian dishes celebrating local flavors. The warm atmosphere enhances the experience, making it ideal for indulging in every meal of the day.
Reservation
No
Monday to Friday: 07:00 - 15:00, Saturday: 07:00 - 14:00

Biwa Tulum Hotel Location

Av. Satelite Norte Y Calle Bubullek, Tulum, Mexico, 77780
Map view
Av. Satelite Norte Y Calle Bubullek, Tulum, Mexico, 77780
Nearby
TulumMexico
Las Pinturas
1900 ft
Carretera Tulum Boca Paila KM 5.2
Casita Xaman
1800 ft
Aldea Zama
Piramide del Pensamiento Positivo
1900 ft
Store
Mixik
1700 ft
Gallery
Hernandez Gallery Tulum
1300 ft
Av Tulum S/N
Tulum Underwater
2700 ft
Gallery
La Hoja Verde
1900 ft
Park
Jungla Maya Native Park
2700 ft
Cenote Caracon
2700 ft
Restaurants
El Asadero
500 ft
Avenida Satelite Norte Mz 23 Lt.5 Between Sagitario and Oriente
Cafe Don Tomas
200 ft
Av. Satelite Norte Inside the Hotel Biwa
Marco Polo Tulum
700 ft
Calle Sagitario Pte Corner with Av. Satelite
Vitalis
600 ft
Avenida Satelite Esquina Saguitario
Casa Papa Rey
700 ft
Av. Satelite esquina Sagitario Entre Calle polar y Sagitario
Ginger
1100 ft
Calle Polar Mza 5 Lote 9-1
La Malquerida
1600 ft
Calle Centauro Sur Local 1 Esquina. Avenida Tulum Colonia Centro Restaurante Cantina
Mel & Jo's
1000 ft
Calle Satelite Norte
Mestixa
900 ft
Av satelite Between Av. Tulum and Calle Polar Pte
Acqua e Farina
1000 ft
Av. Satellite Esquina Carretera Cancun -tulum
La Querida
1600 ft
Calle Centauro
Explore Tulum
Explore Tulum
Top Attractions
Activities
Dining
Entertainment
Tulum Archaeological Site
Tulum Archaeological Site
10-minute drive
Ancient Mayan ruins by the sea, showcasing stunning architecture and breathtaking views. Guided tours available.
Parque Nacional de Tulum
Parque Nacional de Tulum
10-minute drive
A national park featuring beautiful beaches, trails, and diverse wildlife. Perfect for hiking and nature walks.
Cenote Zacil-Ha
Cenote Zacil-Ha
9 minutes walking
A picturesque cenote ideal for swimming and relaxation. Enjoy natural beauty and peaceful surroundings.
Laguna Kaan Luum
Laguna Kaan Luum
8 minutes walking
A stunning lagoon famed for its deep cenote. Offers a tranquil spot for swimming, paddle boarding, and picnicking.
Tulum Monkey Sanctuary
Tulum Monkey Sanctuary
9 minutes walking
An animal sanctuary where visitors can interact with monkeys and learn about wildlife conservation efforts.
Cenote Xcacelito
18-minute drive
A serene cenote perfect for swimming and snorkeling. Rentals available for snorkeling gear during peak season.
Yoga Classes
3 minutes walking
Various studios nearby offer yoga sessions ranging from beginner to advanced levels, perfect for relaxation and wellness.
El Asadero
El Asadero
2 minutes walking
Casual dining specializing in grilled meats with a laid-back atmosphere. Popular for its friendly service and hearty portions.
Cafe Don Tomas
Cafe Don Tomas
1 minute walking
Charming café known for its coffee and breakfast options. Features an outdoor seating area ideal for morning relaxation.
Marco Polo Tulum
Marco Polo Tulum
3 minutes walking
Italian cuisine with a cozy ambiance. Highly recommended for their homemade pasta and delicious pizzas.
Hernandez Gallery Tulum
Hernandez Gallery Tulum
5 minutes walking
An art gallery showcasing local artists. Perfect for an afternoon stroll and appreciating contemporary art.
Live Music Venues
10-minute drive
Various venues in Tulum host live music ranging from jazz to traditional Mexican sounds, creating a vibrant nightlife.
Getting around
City Centre
Tulum11 min  ·  3000 ft
Airports
Playa Del Carmen, Quintana Roo (PCM)94 min  ·  38.8 mi
Cozumel International Airport (CZM)121 min  ·  49.8 mi
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Property information and rules
Check-in
from 15:00-23:30
Check-out
from 07:00-12:00
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in for free.
Breakfast
You can start your day with a full breakfast, which costs MXN 200 per person per day. 
Pets
Pets are not allowed.
Number of rooms:
14

Reviews and Ratings

Feedback about Biwa Tulum Hotel from previous guests about their experience.
Review score
Based on 168 verified reviews
8.9/10
Great
94%
Recommend
Cleanliness
9.4/10
Comfort
9.3/10
Facilities
9.0/10
Free Wi-Fi
7.9/10
Location
8.6/10
Paid Wi-Fi
7.4/10
Staff
9.3/10
Value for money
9.0/10
Pros
Clean property
Nice room size
Friendly staff
Delicious breakfast
Pleasant pool area
Cons
Neighborhood noise
Uncomfortable chair
Lack of sound insulation
Guest reviews
based on 290 reviews
8.6/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews
Questions of the users
About Biwa Tulum
Which airport is serviced by the shuttle service from the hotel?
10 November 2024
The shuttle service is available to the International Cancun Airport.
What is the Wi-Fi performance like at the hotel?
15 December 2024
The Wi-Fi speed can vary, but it typically ranges from 9.4 Mbps to around 94 Mbps.
Is there an option for COVID testing at the hotel?
22 January 2025
On-site COVID testing is not available, but appointments can be arranged nearby at PandaLabs or Costamed medical center, which is 1 km from the hotel.
Are bicycles available for guests to use at no cost?
5 February 2025
Bicycles are not available for free; rentals are available at a cost.
Is breakfast provided, and is there an additional charge for it?
18 March 2025
Breakfast is not included in the room rates, but a nearby café offers excellent options for breakfast and lunch.
What is the procedure for requesting airport shuttle service to the hotel?
30 April 2025
To arrange for airport shuttle service, guests should provide flight details and the number of passengers upon booking. The cost varies by season.
Are cribs available for infants during my stay?
11 May 2025
Cribs can be provided, subject to availability.
How far is the hotel from Xel-Ha theme park, and is parking available?
25 June 2025
The distance to Xel-Ha theme park is approximately 20 kilometers by car, and free parking is available.
Is the internet connection reliable in all guest rooms, and does it offer streaming services?
2 July 2025
The internet is available throughout the property, with streaming services like Netflix and YouTube accessible on the TVs.
How long does it take to reach the beach from the hotel?
15 August 2025
Reaching the beach by bike takes around 20 minutes, while by car, it takes approximately 10 minutes, depending on traffic conditions.

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07Mar2026Select date
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Rooms and Guests2 Guests, 1 Room