Which airport is serviced by the shuttle service from the hotel?
10 November 2024
The shuttle service is available to the International Cancun Airport.
75 photos
Biwa Tulum, Tulum
45US$
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Up to 10% cheaper
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Key details
About the Hotel
Av. Satelite Norte Y Calle Bubullek,
Tulum,
Mexico,
77780,
Quintana Roo
- Close to Cenote Zacil-Ha
Great
8.7
9.4
4.7
4.6
Loved by guests
"The room was spacious with a comfortable huge bed."
"There is a community room with a small gym and even a pool table."
"Lovely pool and roof top bar with sitting area"
Rooms: comfort and convenience
Biwa Tulum has 14 air-conditioned rooms, each with a desk, a flat-screen TV, bed linen, towels, and a patio with city views. Rooms feature air conditioning and an intelligent energy-saving system activated by a magnetic card. Guests receive this card at check-in and are responsible for its care. Select rooms include a kitchen with a fridge, minibar, and stovetop. Microwaves and iPod docking stations are standard. Bathrooms offer hot and cold water.
Dining: Onsite culinary venues
Biwa Tulum features Don Tomas, a café for meals and conversations. The Hierbabuena Rooftop Bar offers Mexican, Cuban, and Spanish dishes. Guests can taste meals served at the dining facilities.
Leisure: Pool and rooftop
Guests can take advantage of the outdoor swimming pool and terrace. Common rooms on the second and third floors offer space for reading and relaxation. A purifying system guarantees clean water for showers and taps. The property also offers bicycle rentals.
Location: Downtown Tulum
Located in downtown Tulum, Biwa Tulum is near Cenote Caracon (0.5 km), Piramide del Pensamiento Positivo (0.5 km), and Tulum Underwater (0.5 km). Aeropuerto de Playa del Carmen is 65 km away. Cozumel International Airport is the nearest airport. A beach shuttle is available.
Services: For business and leisure
Biwa Tulum offers free private parking. The Business Center area offers internet access. The property has functional business facilities. A transfer service is available. Luggage storage is available outside of check-in/check-out times. Free Wi-Fi is available in all areas of the hotel.
“This hotel stands out for its excellent value; the location places you steps from Tulum's main street, and its modern, immaculate rooms include thoughtful amenities. The rooftop bar and commitment to eco-friendly practices add to the appeal, in my opinion. A smart choice for exploring Tulum.”
View all
Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Twin Room
2 persons
345 sq. feet
2 Single beds
Shower
Coffee machine
room details
Double Room Balcony
2 persons
345 sq. feet
1 King-size bed
Shower
Coffee machine
room details
Junior Suite Balcony
2 persons
865 sq. feet
2 Single beds
Shower
Coffee machine
room details
Price and Room Availability Calendar
Check availability and prices for your dates now!
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
- Non-smoking rooms
- Free Wi-Fi
- Free parking
- Safe deposit box
- VIP check-in/ -out
- Concierge desk
- No pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Lift
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Billiard tables
Guest Parking
- Dryer
- Cookware/ Kitchen utensils
Services
- Paid airport shuttle
- Room service
- Housekeeping
- Car hire
- Laundry
- Welcome drink
Dining
- Restaurant
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Children's menu
Spa & Leisure
- Heated swimming pool
- Outdoor swimming pool
- Sun loungers
- Sun terrace
- Leisure/ TV room
- Back massage
- Head massage
- Full body massage
- Foot massage
- Public Bath
- Shallow end
Room features
- Air conditioning
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
Bathroom
- Free toiletries
Self-catering
- Dryer
- Cookware/ Kitchen utensils
Media
- Flat-screen TV
- AM/FM alarm clock
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Dining Onsite
At Biwa Tulum, guests can delight in vibrant dining experiences that showcase the essence of local Mexican cuisine. With a focus on fresh and flavorful vegetarian options, each meal can be an opportunity to explore the rich culinary traditions of the region in a family-friendly setting.
Location
Av. Satelite Norte Y Calle Bubullek,
Tulum,
Mexico,
77780,
Quintana Roo
Map view
Av. Satelite Norte Y Calle Bubullek,
Tulum,
Mexico,
77780,
Quintana Roo
City landmarks
Beach
Tulum Archaeological Site
1.9
mi
Museum
Parque Nacional de Tulum
1.7
mi
Landmark
MiNiAtUrE art Gallery
2700 ft
Landmark
Laguna Kaan Luum
2200 ft
Landmark
Tulum Monkey Sanctuary
2300 ft
Landmark
Cenote Zacil-Ha
2300 ft
Landmark
Temple of Doom
2300 ft
Mall
Super Chedraui
5000 ft
Landmark
Parque Dos Ojos
4900 ft
Landmark
Cenote Yax Kin Camping
4900 ft
Landmark
Dunosusa
2700 ft
Park
Parque Dos Aguas
2700 ft
Landmark
Dos Aguas Park
3300 ft
Landmark
Cenotes Casa Tortuga Tulum
4900 ft
Landmark
Hidden Worlds Hilario's Well
4900 ft
Public Building
Casa de la Cultura
3900 ft
Landmark
Santitos
3900 ft
Landmark
Panna e Cioccolato
5200 ft
Landmark
Terreno Expoferia
4000 ft
Landmark
Avenida Kukulkan
4500 ft
Landmark
Cenote Calavera
1.1
mi
Nearby
TulumMexico
Las Pinturas
1900 ft
Carretera Tulum Boca Paila KM 5.2
Casita Xaman
1800 ft
Aldea Zama
Piramide del Pensamiento Positivo
1900 ft
Store
Mixik
1700 ft
Gallery
Hernandez Gallery Tulum
1300 ft
Av Tulum S/N
Tulum Underwater
2700 ft
Gallery
La Hoja Verde
1900 ft
Park
Jungla Maya Native Park
2700 ft
Cenote Caracon
2700 ft
Restaurants
El Asadero
500 ft
Avenida Satelite Norte Mz 23 Lt.5 Between Sagitario and Oriente
Cafe Don Tomas
200 ft
Av. Satelite Norte Inside the Hotel Biwa
Marco Polo Tulum
700 ft
Calle Sagitario Pte Corner with Av. Satelite
Vitalis
600 ft
Avenida Satelite Esquina Saguitario
Casa Papa Rey
700 ft
Av. Satelite esquina Sagitario Entre Calle polar y Sagitario
Ginger
1100 ft
Calle Polar Mza 5 Lote 9-1
La Malquerida
1600 ft
Calle Centauro Sur Local 1 Esquina. Avenida Tulum Colonia Centro Restaurante Cantina
Mel & Jo's
1000 ft
Calle Satelite Norte
Mestixa
900 ft
Av satelite Between Av. Tulum and Calle Polar Pte
Acqua e Farina
1000 ft
Av. Satellite Esquina Carretera Cancun -tulum
La Querida
1600 ft
Calle Centauro
Explore Tulum
Explore Tulum
Tulum Archaeological Site
10-minute drive
Ancient Mayan ruins by the sea, showcasing stunning architecture and breathtaking views. Guided tours available.
Parque Nacional de Tulum
10-minute drive
A national park featuring beautiful beaches, trails, and diverse wildlife. Perfect for hiking and nature walks.
Cenote Zacil-Ha
9 minutes walking
A picturesque cenote ideal for swimming and relaxation. Enjoy natural beauty and peaceful surroundings.
Laguna Kaan Luum
8 minutes walking
A stunning lagoon famed for its deep cenote. Offers a tranquil spot for swimming, paddle boarding, and picnicking.
Tulum Monkey Sanctuary
9 minutes walking
An animal sanctuary where visitors can interact with monkeys and learn about wildlife conservation efforts.
El Asadero
2 minutes walking
Casual dining specializing in grilled meats with a laid-back atmosphere. Popular for its friendly service and hearty portions.
Cafe Don Tomas
1 minute walking
Charming café known for its coffee and breakfast options. Features an outdoor seating area ideal for morning relaxation.
Marco Polo Tulum
3 minutes walking
Italian cuisine with a cozy ambiance. Highly recommended for their homemade pasta and delicious pizzas.
Hernandez Gallery Tulum
5 minutes walking
An art gallery showcasing local artists. Perfect for an afternoon stroll and appreciating contemporary art.
Getting around
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Property information and rules
Check-in
from 15:00-23:30
Check-out
from 07:00-12:00
Guest Parking
Private parking is possible on site for free.
Internet
is available in for free.
Breakfast
You can start your day with a full breakfast, which costs MXN 200 per person per day.
Pets
Pets are not allowed.
Number of rooms:
14
Questions of the users
About Biwa Tulum
What is the Wi-Fi performance like at the hotel?
15 December 2024
The Wi-Fi speed can vary, but it typically ranges from 9.4 Mbps to around 94 Mbps.
Is there an option for COVID testing at the hotel?
22 January 2025
On-site COVID testing is not available, but appointments can be arranged nearby at PandaLabs or Costamed medical center, which is 1 km from the hotel.
Are bicycles available for guests to use at no cost?
5 February 2025
Bicycles are not available for free; rentals are available at a cost.
Is breakfast provided, and is there an additional charge for it?
18 March 2025
Breakfast is not included in the room rates, but a nearby café offers excellent options for breakfast and lunch.
What is the procedure for requesting airport shuttle service to the hotel?
30 April 2025
To arrange for airport shuttle service, guests should provide flight details and the number of passengers upon booking. The cost varies by season.
Are cribs available for infants during my stay?
11 May 2025
Cribs can be provided, subject to availability.
How far is the hotel from Xel-Ha theme park, and is parking available?
25 June 2025
The distance to Xel-Ha theme park is approximately 20 kilometers by car, and free parking is available.
Is the internet connection reliable in all guest rooms, and does it offer streaming services?
2 July 2025
The internet is available throughout the property, with streaming services like Netflix and YouTube accessible on the TVs.
How long does it take to reach the beach from the hotel?
15 August 2025
Reaching the beach by bike takes around 20 minutes, while by car, it takes approximately 10 minutes, depending on traffic conditions.Next best alternative
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