Which airport is serviced by the shuttle service from the hotel?
10 November 2024
The shuttle service is available to the International Cancun Airport. 75 photos
Biwa Tulum, Tulum
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Key details
About the Hotel
Av. Satelite Norte Y Calle Bubullek, Tulum, 77780,
- Close to Cenote Zacil-Ha
Great
8.5
9.4
4.8
4.5
3-star Downtown Tulum Retreat with Artisan Touch
Accommodations
Biwa Tulum offers 14 thoughtfully crafted rooms designed for relaxation and comfort. Each room features spacious vaulted ceilings, premier beds with high-quality linens, and local artwork, allowing guests to enjoy a peaceful atmosphere. Large windows provide stunning views of nearby mountains and trees, showcasing the natural beauty of Tulum.
Location
Located in downtown Tulum, Biwa sits at a
Wellness
The hotel promotes wellness through its inviting communal spaces, perfect for reading or enjoying breakfast. Amenities include a beautiful pool area where guests can
Dining
Convenience
Biwa Tulum includes thoughtful amenities like an elevator for easy access across three floors. This makes transitioning between levels smooth, especially for guests with luggage. The hotel also offers
Highlights
Location: Central hub, easy access to local attractions
Accommodations: 14 crafted rooms with local artwork
Dining: Cafetería Don Tomás with fresh ingredients
Wellness: Beautiful pool area and communal spaces
“This hotel stands out for its excellent value; the location places you steps from Tulum's main street, and its modern, immaculate rooms include thoughtful amenities. The rooftop bar and commitment to eco-friendly practices add to the appeal, in my opinion. A smart choice for exploring Tulum.”
Select your room type
Biwa Tulum offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
- Twin Room2 persons32 sq. feet2 Single bedsAir conditioningHeatingroom details
- Double Room Balcony2 persons32 sq. feet1 King-size bedAir conditioningBalconyroom details
- Junior Suite Balcony2 persons80 sq. feet2 Single bedsAir conditioningBalconyroom details
Price and Room Availability Calendar
Check availability and prices for your dates now!
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Check-in/ Check-out
Facilities
Biwa Tulum offers amenities for your comfortable stay and unforgettable experiences
General
- Non-smoking rooms
- Wi-Fi
- Free parking
- Safe deposit box
- VIP check-in/ -out
- Concierge desk
- No pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Lift
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Billiard tables
Guest Parking
- Dryer
- Cookware/ Kitchen utensils
Services
- Paid airport shuttle
- Room service
- Housekeeping
- Car hire
- Laundry
- Welcome drink
Dining
- Restaurant
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Children's menu
Spa & Leisure
- Heated swimming pool
- Outdoor swimming pool
- Sun loungers
- Sun terrace
- Leisure/ TV room
- Back massage
- Head massage
- Full body massage
- Foot massage
- Public Bath
- Shallow end
Room features
- Air conditioning
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
Bathroom
- Free toiletries
Self-catering
- Dryer
- Cookware/ Kitchen utensils
Media
- Flat-screen TV
- AM/FM alarm clock
Show more
Dining Onsite
At Biwa Tulum, guests can delight in vibrant dining experiences that showcase the essence of local Mexican cuisine. With a focus on fresh and flavorful vegetarian options, each meal can be an opportunity to explore the rich culinary traditions of the region in a family-friendly setting.
Biwa Tulum Location
Av. Satelite Norte Y Calle Bubullek, Tulum, 77780,
Explore Tulum
Explore Tulum
Tulum Archaeological Site
10-minute drive
Ancient Mayan ruins by the sea, showcasing stunning architecture and breathtaking views. Guided tours available.
Parque Nacional de Tulum
10-minute drive
A national park featuring beautiful beaches, trails, and diverse wildlife. Perfect for hiking and nature walks.
Cenote Zacil-Ha
9 minutes walking
A picturesque cenote ideal for swimming and relaxation. Enjoy natural beauty and peaceful surroundings.
Laguna Kaan Luum
8 minutes walking
A stunning lagoon famed for its deep cenote. Offers a tranquil spot for swimming, paddle boarding, and picnicking.
Tulum Monkey Sanctuary
9 minutes walking
An animal sanctuary where visitors can interact with monkeys and learn about wildlife conservation efforts.
Cenote Xcacelito
18-minute drive
A serene cenote perfect for swimming and snorkeling. Rentals available for snorkeling gear during peak season.
Yoga Classes
3 minutes walking
Various studios nearby offer yoga sessions ranging from beginner to advanced levels, perfect for relaxation and wellness.
El Asadero
2 minutes walking
Casual dining specializing in grilled meats with a laid-back atmosphere. Popular for its friendly service and hearty portions.
Cafe Don Tomas
1 minute walking
Charming café known for its coffee and breakfast options. Features an outdoor seating area ideal for morning relaxation.
Marco Polo Tulum
3 minutes walking
Italian cuisine with a cozy ambiance. Highly recommended for their homemade pasta and delicious pizzas.
Hernandez Gallery Tulum
5 minutes walking
An art gallery showcasing local artists. Perfect for an afternoon stroll and appreciating contemporary art.
Live Music Venues
10-minute drive
Various venues in Tulum host live music ranging from jazz to traditional Mexican sounds, creating a vibrant nightlife.
Getting around
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Property information and rules
Check-in
from 15:00-23:30
Check-out
from 07:00-12:00
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
You can start your day with a full breakfast, which costs MXN 240.0 per person.
Pets
Pets are not allowed.
Number of rooms:
14
Reviews and Ratings
Feedback about Biwa Tulum from previous guests about their experience.
Pros
Clean property
Nice room size
Friendly staff
Delicious breakfast
Pleasant pool area
Cons
Neighborhood noise
Uncomfortable chair
Lack of sound insulation
Guest reviewsShow more reviews
Questions of the users
About Biwa Tulum
What is the Wi-Fi performance like at the hotel?
15 December 2024
The Wi-Fi speed can vary, but it typically ranges from 9.4 Mbps to around 94 Mbps. Are bicycles available for guests to use at no cost?
5 February 2025
Bicycles are not available for free; rentals are available at a cost. Is breakfast provided, and is there an additional charge for it?
18 March 2025
Breakfast is not included in the room rates, but a nearby café offers excellent options for breakfast and lunch. What is the procedure for requesting airport shuttle service to the hotel?
30 April 2025
To arrange for airport shuttle service, guests should provide flight details and the number of passengers upon booking. The cost varies by season. Are cribs available for infants during my stay?
11 May 2025
Cribs can be provided, subject to availability. How far is the hotel from Xel-Ha theme park, and is parking available?
25 June 2025
The distance to Xel-Ha theme park is approximately 20 kilometers by car, and free parking is available. Is the internet connection reliable in all guest rooms, and does it offer streaming services?
2 July 2025
The internet is available throughout the property, with streaming services like Netflix and YouTube accessible on the TVs. How long does it take to reach the beach from the hotel?
15 August 2025
Reaching the beach by bike takes around 20 minutes, while by car, it takes approximately 10 minutes, depending on traffic conditions.Next best alternative
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