Best Western Crystal Palace Hotel, Turin ➤ Reviews, Rooms & Prices 2026

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Best Western Crystal Palace Hotel Turin Exterior photo

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Key details

About the Hotel

Via Nizza,11, Turin, Italy, 10125

Close to the city center

Great

8.4

/10

5.0

3.9

Loved by Best Western Crystal Palace Hotel guests

Helpful staff
Clean rooms
Ample storage
Delicious breakfast

"The room is large on two floors, with a jacuzzi bath and a kitchen corner, opposite the metro and train station."

Aboroudaina from Algeria

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"We had the deluxe room with jacuzzi; the jacuzzi was huge, great and relaxing."

Robin from Netherlands

"Our room was gorgeous; high ceilings, balcony, very large bathroom."

Leslie

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Location

Best Western Crystal Palace Hotel is located near Porta Nuova station, facilitating easy travel around Turin. Just a short walk from major attractions, guests can explore the historic and cultural offerings of the city with convenience. The hotel's strategic setting allows visitors to immerse themselves in the local scenery and vibrant street life.

Rooms

The hotel offers 60 refined rooms that cater to diverse needs, from business travelers to couples seeking a city getaway. Each room showcases thoughtful design, ensuring comfort while maintaining functionality with amenities such as a minibar and LCD TV with SKY channels. Guests can choose from family suites, standard rooms, and deluxe offerings, accommodating up to four people.

Dining

Breakfast at Best Western Crystal Palace is a buffet featuring local and international selections. Guests can enjoy artisanal desserts, fresh bread, seasonal fruit, and gluten-free options. The on-site Art Café serves local wines and cocktails, providing a relaxed setting for evening socializing.

Wellness

The hotel includes a fitness area exclusive to guests, equipped for various workout routines. Open daily from 8 AM to 10 PM, this space is designed for individuals who wish to maintain their exercise schedules even while traveling. The entire setup allows for a dedicated and private experience.

Sustainability

The Best Western Crystal Palace Hotel promotes an eco-conscious approach with Green Key certification for sustainability. Efforts include the use of energy-efficient lighting and initiatives for reducing plastic waste. The hotel also emphasizes the use of local and seasonal products, ensuring environmentally responsible hospitality.

Highlights

Location: 200 meters from Porta Nuova train station

Rooms: 60 elegant and functional rooms

Dining: large breakfast buffet

Wellness: Fitness area reserved exclusively for hotel guests

Sustainability: Green Key certification

“Best Western Crystal Palace's location beside Porta Nuova train station simplifies city exploration. The hotel's commitment to sustainability earns extra points, while inside, the late 19th-century architecture strikes a nice balance with modern updates. I especially appreciate the spacious family suites-a practical consideration for traveling families.”

Anna BlackEditor-in-Chief at Tohotel

Location: Great

8.6/10Review score

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Highlights from guests

BathroomJacuzzi Bliss

The massive jacuzzi tub was incredibly relaxing. High ceilings made the bathroom feel spacious and luxurious.

Ethan from Canada

Review on

DiningPancakes Galore

Breakfast offered a good variety. The pancakes were especially delicious and a highlight of the morning.

Chloe from France

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Room FeaturesBalcony View

The room had a nice little balcony. It was perfect for enjoying the view of the train station.

Hans from Austria

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BedroomComfy Beds

The bed was very comfortable. A great night's sleep after a long day of travel. I felt right at home.

Rajesh from India

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Select your room type

Best Western Crystal Palace Hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Standard Queen Room

2 persons

155 sq. feet

1 King-size bed

Air conditioning

room details

Standard Triple Room Queen Bed Single Bed

2 persons

220 sq. feet

1 King-size bed

Air conditioning

room details

Deluxe King Room

2 persons

175 sq. feet

1 King-size bed

Air conditioning

room details

Standard Twin Room

2 persons

155 sq. feet

2 Single beds

Air conditioning

room details

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Price and Room Availability Calendar

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Facilities

Best Western Crystal Palace Hotel offers amenities for your comfortable stay and unforgettable experiences

Facilities: Great

8.5/10Review score

General

Non-smoking rooms
Wi-Fi
On-site car park
Safe deposit box
24-hour reception
Pets allowed
Rooms/ Facilities for disabled
Luggage storage
Allergy-free rooms
Lift
Electric vehicle charging station

Sports & Fitness

Fitness centre

Services

Room service
Laundry

Dining

In-room breakfast
Bar/ Lounge area

Business

Fax/Photocopying

Children

Cots

Room features

Air conditioning
Heating
Mini-bar
Soundproofed rooms
Tea and coffee facilities
Ironing facilities

Bathroom

Bathroom telephone

Media

AM/FM alarm clock

Best Western Crystal Palace Hotel Location

Via Nizza,11, Turin, Italy, 10125

Map view

Via Nizza,11, Turin, Italy, 10125

City landmarks

Museum

Egyptian Museum

3300 ft

Square

Piazza Castello

4600 ft

Landmark

Palazzo Carignano

3500 ft

Tower

Mole Antonelliana

1.1 mi

Castle

Castello del Valentino

4100 ft

Museum

National Cinema Museum

1.1 mi

Park

Parco del Valentino

4200 ft

Square

Piazza San Carlo

3200 ft

Church

Cathedral of Saint John the Baptist

1.0 mi

Landmark

Royal Palace of Turin

5200 ft

Museum

Museum of the Risorgimento

3900 ft

Square

Piazza Vittorio Veneto

1.1 mi

Square

Piazza Solferino

4100 ft

Museum

Civic Gallery of Modern and Contemporary Art

4400 ft

Castle

Borgo Medievale

1.1 mi

Landmark

Grattacielo Intesa Sanpaolo

1.2 mi

Museum

Palazzo Madama

4600 ft

Landmark

Il toro in piazza San Carlo

3100 ft

Museum

Museum of Eastern Art

1.2 mi

Spa Centre

QC Termetorino

2800 ft

Landmark

Via Roma

2600 ft

Landmark

Via Po

4800 ft

Museum

Palazzo Cavour

2100 ft

Landmark

Trucchi di Levaldigi Palace

3100 ft

Square

Piazza Statuto

1.6 mi

Museum

Musei Reali

1.0 mi

Nearby

Corso Vittorio Emanuele II

Torino Porta Nuova railway

1000 ft

Via San Pio V 12

Synagogue of Turin

900 ft

Piazza Giuseppe Luigi Lagrange

Monumento a Giuseppe Luigi Lagrange

1200 ft

Piazza Pietro Paleocapa

Monumento a Pietro Paleocapa

1300 ft

Restaurants

La Locanda del Sorriso

400 ft

Via Saluzzo 6

Due Mondi Ristorante

500 ft

Via San Pio V 3 San Salvario

Ristorante Urbani

600 ft

Via Saluzzo 3

Scannabue Caffe Restaurant

1100 ft

Largo Saluzzo 25/H

9C Burger and Salad

600 ft

Via Goito 9c

Mangal House 2

600 ft

Via Goito 9/C

Daje

700 ft

Via Goito 17/B

Old Wild West

900 ft

Largo Vittorio Emanuele II 57 Stazione Porta Nuova

Sushi Mori

700 ft

Via Nizza 23

Fattorie Garofalo Mozzarella Bistrot

1000 ft

Via Paolo Sacchi 7 Porta Nuova Station

Explore Turin

Egyptian Museum

12 minutes' walk

World-renowned collection of antiquities, including mummies and artifacts. Offers guided tours and free admission on the first Sunday of every month.

Palazzo Carignano

13 minutes' walk

Historical palace showcasing baroque architecture. Home to the Museum of the Risorgimento featuring Italian unification history.

Parco del Valentino

16 minutes' walk

Picturesque park along the River Po, perfect for strolls and picnics. Features a medieval village and botanical gardens.

National Cinema Museum

20 minutes' walk

Located in the iconic Mole Antonelliana, this museum celebrates the art of film with immersive exhibits and stunning city views.

Biking along the Po

15 minutes' ride

Rent a bike and explore scenic paths along the River Po. Rentals are available at nearby shops, ideal for all skill levels.

Spa Relaxation

10 minutes' drive

Unwind at a local spa offering a variety of treatments. Ideal for relaxation with options for couples and individuals.

La Locanda del Sorriso

2 minutes' walk

Charming eatery serving traditional Italian dishes with a warm ambiance. Perfect for families and friendly gatherings.

Ristorante Urbani

3 minutes' walk

Elegant dining spot offering regional cuisine with a modern twist. Reservations recommended for dinner.

Teatro Regio

15 minutes' walk

Historic opera house featuring various performances from opera to ballet, ideal for culture enthusiasts.

Jazz Club Torino

10 minutes' drive

Cozy venue with live jazz performances, attracting both locals and tourists. Family-friendly atmosphere with open jam nights.

Getting around

City Centre

Turin16 min · 4300 ft

Airports

Turin (TRN)28 min · 11.3 mi

Levaldigi (CUF)113 min · 46.7 mi

Train

Porta Nuova Railway Station3 min · 700 ft

Underground

Porta Nuova (Turin Metro)4 min · 1000 ft

Marconi5 min · 1400 ft

Bus

Bus stop3 min · 700 ft

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Property information and rules

Check-in

from 14:00-23:59

Check-out

until 12 pm

Guest Parking

Private parking is possible on site at EUR 20 per day.

Internet

Wireless internet is available in for free.

Breakfast

The hotel offers a full breakfast at the price of EUR 10 per person per day.

Children & extra beds

There are no cots provided in a room.

Pets

Pets are allowed on request.

Languages

English, Spanish, Italian, Portuguese

Year renovated:

2006

Number of floors:

Number of rooms:

Former name

Mercure Torino Crystal Palace

Reviews and Ratings

Feedback about Best Western Crystal Palace Hotel from previous guests about their experience.

Review summary

Based on recent reviews

The Best Western Crystal Palace Hotel enjoys a superb location, particularly appreciated for its proximity to Porta Nuova train station and convenient access to the airport via nearby buses. Guests often compliment the spacious rooms, some featuring desirable amenities like a jacuzzi bathtub and balconies. While some found the air conditioning less effective, many enjoyed the breakfast, also finding the hotel a good value for money.

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Review score

Based on 559 verified reviews

8.4/10

Great

89%

Recommend

Staff

9.1/10

Breakfast

9.0/10

Paid Wi-Fi

7.8/10

Value for money

8.2/10

Pros

Friendly staff

Comfortable room

Great pancakes

Cons

Limited parking

Robert from Canada

Single

Deluxe King Room

4 nights in November 2025

Reviewed:January 16, 2026

9.3/10

Really good hospitality near station

convenient locationdelicious optionsvery nice staffsecure storage

The location was convenient, directly across from the station, made arrivals and departures simple. The breakfast offered many delicious options, ensuring a good start to each day. The staff were kind. They always provided assistance and information when needed. I found the private parking to be a significant advantage. it provided secure storage for my vehicle.

The street adjacent to the hotel NEEDED more cleaning. it felt a little unsafe.

Service

9/10

The front desk staff offered helpful directions to sights and assisted with dinner reservations, demonstrating excellent service. Staff availability was constant. They ensured all guest needs were promptly addressed. Maria in the breakfast area was gracious, efficient, and thoughtful.

Location

10/10

The hotel is situated close to many points of interest, ALL accessible by walking. Its location directly in front of the station is very convenient. Transport options are readily available nearby, with various bars and restaurants in easy reach.

Facilities

9/10

Stable WiFi was available, offering reliable connectivity for all devices. The hotel provides private parking, a distinct benefit for those driving. A bountiful breakfast is served. It offers a delicious start to the day. A luggage storage service is available.

Rooms

9/10

The room was cleaned every day. Fresh towels were provided regularly. The rooms are spacious. They ensured a comfortable experience. The appointments within the room were excellent. The family room features two levels, ideal for accommodating children.

0 Helpful

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Barry from Australia

Couple

Standard Twin Room

3 nights in November 2025

Reviewed:November 24, 2025

6/10

Acceptable Stay Near the Station

friendly staffconvenient locationnice designnoisy surroundingfaulty air conditioningplastic cup

I found the location quite convenient for train travel. The hotel's proximity to the main railway station was definitely a plus. The staff was friendly and helpful throughout my stay. I also thought the room design was nice.

I noticed some issues . The air conditioning unit did not work correctly and kept turning off. I found that I had to sleep with the window open, made the room quite noisy. The cups provided in the room were only plastic or paper.

0 Helpful

Questions of the users

About Best Western Crystal Palace Hotel

Can I safely leave my bicycle at the hotel overnight?

10 January 2024

There is a secure area in the courtyard where bicycles can be parked safely overnight.

Is there a charge for bringing pets along during my stay?

15 February 2024

Pets are welcome at the hotel and there is no additional fee for bringing them.

Are late check-out options available?

5 March 2024

Late check-out may be permitted depending on availability upon arrival.

What are the parking facilities like at the hotel?

22 March 2024

Parking is available on-site for a fee of €20 per night, although it cannot be reserved in advance.

How close is the hotel to the main train station in Turin?

12 April 2024

The hotel is located approximately 5.4 kilometers from Torino Lingotto train station.

Is there a facility to store my luggage before check-in?

30 April 2024

Luggage storage is available for guests with reservations at the hotel prior to check-in.

Do you offer self-service laundry services for guests?

15 May 2024

Unfortunately, there are no self-service laundry facilities available at the hotel.

What types of breakfast options are available?

10 June 2024

A large breakfast buffet is served, featuring local delicacies, international favorites, and gluten-free options, designed to cater to various dietary preferences.

Can I book interconnecting rooms for my family?

20 July 2024

Interconnecting rooms may be available; it is advisable to send a request directly to the hotel for confirmation.

Is the hotel accessible for guests with mobility limitations?

15 August 2024

The hotel has accessible rooms and facilities to ensure comfort and ease for guests with mobility challenges.