Barcelo Maya Palace, Xpu Ha ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

Carretera Chetumal Puerto Juarez,Km. 266,3, Xpu Ha, Mexico, 77750

Next to Caleta Chac-hal-al

Great

8.0

8.8

/10

4.4

4.8

Loved by guests

Beautiful beaches
Amazing staff
Delicious food
Huge pools
Clean rooms
Great variety

"With Premium level we had access to all of the Barcelo properties except the all adult one."

Margaret from United States

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"The snorkeling out front of the palace and down at the pier is really a great bonus."

sweetvernon from Canada

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"6 connected resorts (one owner) make it a very long beach walk from one end to the other."

Khoi M from United States

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Amenities

Barceló Maya Palace boasts 11 pools, including semi-Olympic pools and an exclusive adults-only pool. Guests have access to the comprehensive Barceló All-Inclusive program, which includes multiple restaurants and bars. A range of outdoor and indoor activities, combined with nightly entertainment, ensures a lively experience for visitors.

Rooms

The hotel offers Junior Suites and Premium Level Suites, each equipped with upscale amenities. Many rooms feature views of the ocean or magnificent tropical gardens. Guests selecting the Premium Level enjoy extra benefits, including personalized check-in and an exclusive lounge.

Location

Barceló Maya Palace is situated along one of the most impressive beaches in the Caribbean, surrounded by the natural beauty of the Riviera Maya. The location offers convenient access to major attractions, such as Tulum and Xel-Há Park. With a stunning setting, it serves as an ideal base for exploring the area.

Dining

The resort features 6 restaurants that offer a diverse array of culinary options, specializing in various global cuisines, including Brazilian and French. Guests can enjoy both buffet-style dining and à la carte restaurants, all within the All-Inclusive package. The Luxurious dining options ensure a gastronomic adventure for all visitors.

Entertainment

Barceló Maya Palace provides a wide range of entertainment options to cater to guests of all ages. Families can enjoy a dedicated water park and daily activities designed for children. Evening entertainment includes live shows, music performances, and themed nights, allowing guests to unwind after a day of exploration.

Highlights

Pools: 11 pools, including a wave pool and specialized kids pool

Dining: 6 specialty restaurants with global cuisines

Activities: Water park and nightly shows

Wellness: U-Spa with a complete hydrotherapy circuit

“Barcelo Maya Palace strikes me as a sprawling Riviera Maya resort prioritizing family entertainment, from its beachfront location to its remarkable collection of pools. The all-inclusive concept extends across multiple Barceló properties, which, in my opinion, makes it appealing for those who want variety. I think the dedicated kids' areas and adventure activities are a definite advantage for multi-generational travel.”

James DavidEditor-in-Chief at Tohotel

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Highlights from guests

Sports & FitnessActive Paradise

The gym at Colonial is spacious and state-of-the-art. Mini golf is available. The resort has tennis and go-karting too.

Carlos from Spain

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DiningGourmet Options

The food is great, with many buffet options. The French restaurant stands out. There is food for every taste and special diet.

Mei Ling from China

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Room FeaturesRelaxing stay

The rooms are spacious, clean, and relaxing. Some rooms feature Netflix and Disney+. All rooms have wonderful balconies

Kevin from United Kingdom

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Spa & LeisureAquatherapy circuit

The hydrotherapy was great. It features a sauna, hot and cold plunges, a steam room, therapeutic showers, and a private outdoor pool.

Olga from Russia

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Junior Suite Pool View

2 persons

485 sq. feet

3 Single beds

Shower

Coffee machine

room details

Suite Junior

2 persons

485 sq. feet

2 Double beds

Shower

Coffee machine

room details

Junior Suite

2 persons

485 sq. feet

2 Double beds

Shower

Coffee machine

room details

Junior Suite Pool View Premium Level

2 persons

485 sq. feet

2 Double beds

Shower

Coffee machine

room details

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Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

No smoking on site
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Private beach
Lift
Currency exchange
ATM/Cash machine
Barber shop
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness centre
Wind surfing
Snorkelling
Tennis court
Bowling
Billiard tables
Darts
Table tennis
Mini golf
Yoga class
Aerobics

Guest Parking

Dryer

Services

Paid airport shuttle
Valet parking
Room service
Housekeeping
Car hire
Laundry
Tours/Ticket assistance
Shops/Commercial services
Welcome drink

Dining

Restaurant
Poolside snack bar
Snack bar
Dinner
Special diet menus

Business

Business centre
Meeting/ Banquet facilities

Children

Cots
Babysitting/Child services
Children's buffet
Board games
Children's pool
Children's play area
Kids club
Game room

Spa & Leisure

Outdoor swimming pool
Beach access
Sun loungers
Casino
Aqua park
Live entertainment
Garden area
Leisure/ TV room
Spa & wellness centre
Solarium
Sauna
Steam room
Facial
Treatment room
Beauty treatment
Massage
Shallow end

Room features

Air conditioning
Mini-bar
Dressing area
Terrace
Garden furniture
Ironing facilities

Bathroom

Free toiletries

Self-catering

Dryer

Media

Flat-screen TV
AM/FM alarm clock

Dining Onsite

Barcelo Maya Palace tantalizes the senses with a delightful range of dining options that celebrate both local and international flavors. From Brazilian feasts to fresh seafood delights, every venue invites guests to indulge in uniquely crafted culinary experiences set in charming atmospheres.

Barcelo Maya Palace Xpu Ha Restaurant photo

Rodizio

Brazilian

Ambiance

A lively venue evoking the spirited atmosphere of traditional Brazilian barbecue.

Key Offerings

Experience a variety of succulent grilled meats brought to the table, creating a festive dining experience.

Reservation

Hours vary.

Caribe

Seafood

Ambiance

A serene setting where the sounds of the ocean complement the exquisite seafood dishes.

Key Offerings

Delight in fresh catches of the day, prepared with tropical influences.

Reservation

Hours vary.

Brasserie

French

Ambiance

An elegant and intimate space reminiscent of classic French dining.

Key Offerings

Savor fine French dishes paired with an exceptional wine selection, ideal for romantic dinners.

Reservation

Hours vary.

La Hacienda

International (Vegetarian)

Ambiance

A warm and inviting atmosphere, perfect for casual family gatherings or intimate dining.

Key Offerings

Featuring an extensive buffet with vegetarian options and global favorites including pastas and pizzas.

Reservation

Breakfast: 07:00 - 10:30, Lunch: 12:30 - 15:00, Dinner: 18:30 - 22:00, Daily.

Coral Grill

Grill/BBQ

Ambiance

A laid-back environment ideal for satisfying those afternoon cravings by the poolside.

Key Offerings

Enjoy a selection of grilled delights and BBQ favorites that bring a taste of summer to every meal; available for brunch, lunch, and dinner.

Reservation

10:00 - 18:30, Daily.

Mirador

International

Ambiance

A bright and airy space with sweeping views, perfect for starting the day on a delightful note.

Key Offerings

Serves a diverse menu for breakfast, lunch, and dinner, whether it's a hearty meal or a light snack you crave.

Reservation

Breakfast, Lunch, Dinner; Hours vary.

Location

Carretera Chetumal Puerto Juarez,Km. 266,3, Xpu Ha, Mexico, 77750

Map view

Carretera Chetumal Puerto Juarez,Km. 266,3, Xpu Ha, Mexico, 77750

City landmarks

Lake

Cenote Azul

4200 ft

Landmark

Cenote snorkeling

1.3 mi

Nature reserve

Kantun Chi

4200 ft

Landmark

Cenote, Garden of Eden

3600 ft

Landmark

Cenote Media Luna

2300 ft

Landmark

TAO Wellness Center

1.1 mi

Landmark

Dolphinaris Barcelo

1.3 mi

Landmark

Cenote Cristalino

3600 ft

Landmark

Jardin Del Eden Cenote

1.3 mi

Landmark

CEDAM Museum

1.4 mi

Landmark

Eco-Park Santuario De Los Guerreros

3.9 mi

Landmark

Blue Cenote

4500 ft

Museum

Underwater Museum C.e.d.a.m

5300 ft

Landmark

Puerto Aventuras Beach Marina and Golf Resort

1.0 mi

Landmark

Chikin Ha

1.5 mi

Landmark

Cenote Eden

1.2 mi

Landmark

Cenote Ponderosa

1.2 mi

Beach

Xpu-Ha Beach

1.8 mi

Night club

Rauxa Show

1.6 mi

Landmark

Cenote Chac-Mool

1.6 mi

Landmark

Cenote Abierto

1.8 mi

Landmark

Xotik-Ha

1.8 mi

Landmark

Cenote Minotauro

2.1 mi

Landmark

Dolphinaris Riviera Maya Park

2.6 mi

Landmark

Cenote TajMa Ha

2.5 mi

Marina

Marina Puerto Aventuras Office

3.9 mi

Zoo

Dolphin Discovery Riviera Maya

3.9 mi

Nearby

Ruin

Adoratorio

400 ft

Beach

Caleta Chac-hal-al

700 ft

Restaurants

Marenostrum

3300 ft

Calle 20 Esq 25 Playa Del Carmen Quintana Roo

Explore Xpu Ha

Local Highlights

Cenote Media Luna

10 minutes walking

A stunning natural cenote ideal for swimming, featuring crystal-clear waters and beautiful surroundings.

Cenote Cristalino

15 minutes walking

This picturesque cenote offers a serene atmosphere perfect for relaxation and snorkeling experiences.

Dolphinaris Riviera Maya Park

44 minutes' drive

Interactive dolphin experiences in a beautiful marine park setting for families and marine lovers.

CEDAM Museum

25 minutes walking

A unique museum focusing on the underwater world, featuring exhibits on marine life and conservation.

Snorkeling at Cenotes

25 minutes walking

Thrilling snorkeling adventures await at nearby cenotes, offering vibrant marine life to explore.

Yoga at TAO Wellness Center

20 minutes walking

Relaxing yoga sessions in a tranquil setting, perfect for unwinding and finding balance during your stay.

Marenostrum

12 minutes walking

A Mediterranean restaurant known for fresh seafood and a warm atmosphere, perfectly situated by the beach.

Cenote Grill

10 minutes' drive

Offering traditional Mexican cuisine, this casual eatery is famous for its tacos and grilled specialties.

Rauxa Show

30 minutes' drive

A vibrant dinner show featuring live music, acrobatics, and a culinary feast, great for an entertaining night out.

Caleta Chac-hal-al

3 minutes walking

A lively beach spot perfect for families, featuring beach games, water sports, and beautiful sunset views.

Getting around

City Centre

Xpu Ha34 min · 1.7 mi

Airports

Playa Del Carmen, Quintana Roo (PCM)36 min · 14.9 mi

Cancun International Airport (CUN)120 min · 49.5 mi

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 12 pm

Guest Parking

Private parking is possible on site for free.

Internet

is available in for free.

Breakfast

At the hotel Barcelo Maya Palace guests are invited to a full breakfast served for free.

Children & extra beds

There are no extra beds provided in a room. There are no cots provided in a room.

Pets

Pets are not allowed.

Year renovated:

2009

Number of rooms:

3604

Questions of the users

About Barcelo Maya Palace

Are premium beverages, including top-shelf liquors, available at Barceló Maya Palace?

20 January 2024

Yes, the hotel provides premium beverages as part of its offerings.

Can guests access a COVID-19 testing center on-site if needed before returning to the United States?

15 March 2024

Yes, this service is available, but a prior reservation with the guest services department is required.

How can I find out about room availability, such as Corner suites, for my upcoming stay?

10 February 2024

It's best to check the hotel's official website for the most accurate information regarding room availability.

Is the beautiful private beach accessible directly from the hotel property?

25 April 2024

Yes, the hotel has direct access to the private beach right in front of the property.

Is entry to the water park included in my stay, or is there a fee?

5 June 2024

Access to the water park incurs a fee of $20.00 USD per day per person.

Is it possible to arrange airport transportation through the hotel?

1 July 2024

Yes, airport transportation can be booked through the hotel, but an additional charge will apply.

What recreational activities and amenities are available for teenagers at Barceló Maya Palace?

15 August 2024

While there isn't a designated teen club, teenagers can engage in various activities organized by the entertainment staff.

What are the benefits of upgrading to the Club Premium level, and does it come with extra costs?

20 September 2024

Yes, upgrading to Club Premium involves additional costs, but includes benefits like private check-in, premium amenities, and priority reservations at a la carte restaurants.

What time is check-in at Barceló Maya Palace?

10 October 2024

Check-in is after 3:00 p.m., but guests arriving early can access hotel facilities until their room is ready.

Is there a daily cost for Wi-Fi access at the hotel?

25 November 2024

Wi-Fi is complimentary for all guests during their stay.

What is the minimum age requirement to book a room at Barceló Maya Palace?

15 December 2024

The minimum age to book a room is 18 years old.

Which airport is the closest for traveling to Barceló Maya Palace?

30 January 2025

The closest airport is Cancun International Airport.