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From367US$ /night
Check-in
03Dec2025Select date
Check-out
04Dec2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Carretera Chetumal Puerto Juarez,Km. 266,3, Xpu Ha, Mexico, 77750
-
Next to Caleta Chac-hal-al
Perfect
8.0
8.8
/10
4.4
4.8
/5

Amenities

Barceló Maya Palace boasts 11 pools, including semi-Olympic pools and an exclusive adults-only pool. Guests have access to the comprehensive Barceló All-Inclusive program, which includes multiple restaurants and bars. A range of outdoor and indoor activities, combined with nightly entertainment, ensures a lively experience for visitors.

Rooms

The hotel offers Junior Suites and Premium Level Suites, each equipped with upscale amenities. Many rooms feature views of the ocean or magnificent tropical gardens. Guests selecting the Premium Level enjoy extra benefits, including personalized check-in and an exclusive lounge.

Location

Barceló Maya Palace is situated along one of the most impressive beaches in the Caribbean, surrounded by the natural beauty of the Riviera Maya. The location offers convenient access to major attractions, such as Tulum and Xel-Há Park. With a stunning setting, it serves as an ideal base for exploring the area.

Dining

The resort features 6 restaurants that offer a diverse array of culinary options, specializing in various global cuisines, including Brazilian and French. Guests can enjoy both buffet-style dining and à la carte restaurants, all within the All-Inclusive package. The Luxurious dining options ensure a gastronomic adventure for all visitors.

Entertainment

Barceló Maya Palace provides a wide range of entertainment options to cater to guests of all ages. Families can enjoy a dedicated water park and daily activities designed for children. Evening entertainment includes live shows, music performances, and themed nights, allowing guests to unwind after a day of exploration.

Highlights

Pools: 11 pools, including a wave pool and specialized kids pool

Dining: 6 specialty restaurants with global cuisines

Activities: Water park and nightly shows

Wellness: U-Spa with a complete hydrotherapy circuit

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Junior Suite Pool View
2 persons
45 m² 
3 Single beds
Shower
Coffee machine
Suite Junior
2 persons
45 m² 
2 Double beds
Shower
Coffee machine
Junior Suite
2 persons
45 m² 
2 Double beds
Shower
Coffee machine
Junior Suite Pool View Premium Level
2 persons
45 m² 
2 Double beds
Shower
Coffee machine
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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Centre
Xpu Ha 2.8 km
Airports
Aeropuerto de Playa del Carmen (PCM) 24.0 km
Cancun (CUN) 79.7 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Free Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Luggage storage
  • Private beach
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Barber shop
  • Smoke detectors
  • Electric vehicle charging station
  • Fire extinguishers
  • Key card access
  • Key access

Sports & Fitness

  • Fitness centre
  • Wind surfing
  • Snorkelling
  • Tennis court
  • Bowling
  • Billiard tables
  • Darts
  • Table tennis
  • Mini golf
  • Yoga class
  • Aerobics

Guest Parking

  • Dryer

Services

  • Paid airport shuttle
  • Valet parking
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Tours/Ticket assistance
  • Shops/Commercial services
  • Welcome drink

Dining

  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Dinner
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities

Children

  • Cots
  • Babysitting/Child services
  • Children's buffet
  • Board games
  • Children's pool
  • Children's play area
  • Kids club
  • Game room

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Sun loungers
  • Casino
  • Aqua park
  • Live entertainment
  • Garden area
  • Leisure/ TV room
  • Spa & wellness centre
  • Solarium
  • Sauna
  • Steam room
  • Facial
  • Treatment room
  • Beauty treatment
  • Massage
  • Shallow end

Room features

  • Air conditioning
  • Mini-bar
  • Dressing area
  • Terrace
  • Garden furniture
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Dryer

Media

  • Flat-screen TV
  • AM/FM alarm clock
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Dining Onsite

Barcelo Maya Palace tantalizes the senses with a delightful range of dining options that celebrate both local and international flavors. From Brazilian feasts to fresh seafood delights, every venue invites guests to indulge in uniquely crafted culinary experiences set in charming atmospheres.
Barcelo Maya Palace Xpu Ha Restaurant photo
Barcelo Maya Palace Xpu Ha Restaurant photo
Barcelo Maya Palace Xpu Ha Restaurant photo

Rodizio

Brazilian
Ambiance
A lively venue evoking the spirited atmosphere of traditional Brazilian barbecue.
Key Offerings
Experience a variety of succulent grilled meats brought to the table, creating a festive dining experience.
Reservation
no
Hours vary.

Caribe

Seafood
Ambiance
A serene setting where the sounds of the ocean complement the exquisite seafood dishes.
Key Offerings
Delight in fresh catches of the day, prepared with tropical influences.
Reservation
no
Hours vary.

Brasserie

French
Ambiance
An elegant and intimate space reminiscent of classic French dining.
Key Offerings
Savor fine French dishes paired with an exceptional wine selection, ideal for romantic dinners.
Reservation
no
Hours vary.

La Hacienda

International (Vegetarian)
Ambiance
A warm and inviting atmosphere, perfect for casual family gatherings or intimate dining.
Key Offerings
Featuring an extensive buffet with vegetarian options and global favorites including pastas and pizzas.
Reservation
no
Breakfast: 07:00 - 10:30, Lunch: 12:30 - 15:00, Dinner: 18:30 - 22:00, Daily.

Coral Grill

Grill/BBQ
Ambiance
A laid-back environment ideal for satisfying those afternoon cravings by the poolside.
Key Offerings
Enjoy a selection of grilled delights and BBQ favorites that bring a taste of summer to every meal; available for brunch, lunch, and dinner.
Reservation
no
10:00 - 18:30, Daily.

Mirador

International
Ambiance
A bright and airy space with sweeping views, perfect for starting the day on a delightful note.
Key Offerings
Serves a diverse menu for breakfast, lunch, and dinner, whether it's a hearty meal or a light snack you crave.
Reservation
no
Breakfast, Lunch, Dinner; Hours vary.

Location

Carretera Chetumal Puerto Juarez,Km. 266,3, Xpu Ha, Mexico, 77750
Map view
Carretera Chetumal Puerto Juarez,Km. 266,3, Xpu Ha, Mexico, 77750
Nearby
Ruin
Adoratorio
110 m
Beach
Caleta Chac-hal-al
200 m
Restaurants
Marenostrum
990 m
Calle 20 Esq 25 Playa Del Carmen Quintana Roo
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
is available in for free.
Breakfast
At the hotel Barcelo Maya Palace guests are invited to a full breakfast served for free. 
Children & extra beds
There are no extra beds provided in a room.  There are no cots provided in a room. 
Pets
Pets are not allowed.
Year renovated:
2009
Number of rooms:
3604
Questions of the users
About Barcelo Maya Palace
Are premium beverages, including top-shelf liquors, available at Barceló Maya Palace?
20 January 2024
Yes, the hotel provides premium beverages as part of its offerings.
Can guests access a COVID-19 testing center on-site if needed before returning to the United States?
15 March 2024
Yes, this service is available, but a prior reservation with the guest services department is required.
How can I find out about room availability, such as Corner suites, for my upcoming stay?
10 February 2024
It's best to check the hotel's official website for the most accurate information regarding room availability.
Is the beautiful private beach accessible directly from the hotel property?
25 April 2024
Yes, the hotel has direct access to the private beach right in front of the property.
Is entry to the water park included in my stay, or is there a fee?
5 June 2024
Access to the water park incurs a fee of $20.00 USD per day per person.
Is it possible to arrange airport transportation through the hotel?
1 July 2024
Yes, airport transportation can be booked through the hotel, but an additional charge will apply.
What recreational activities and amenities are available for teenagers at Barceló Maya Palace?
15 August 2024
While there isn't a designated teen club, teenagers can engage in various activities organized by the entertainment staff.
What are the benefits of upgrading to the Club Premium level, and does it come with extra costs?
20 September 2024
Yes, upgrading to Club Premium involves additional costs, but includes benefits like private check-in, premium amenities, and priority reservations at a la carte restaurants.
What time is check-in at Barceló Maya Palace?
10 October 2024
Check-in is after 3:00 p.m., but guests arriving early can access hotel facilities until their room is ready.
Is there a daily cost for Wi-Fi access at the hotel?
25 November 2024
Wi-Fi is complimentary for all guests during their stay.
What is the minimum age requirement to book a room at Barceló Maya Palace?
15 December 2024
The minimum age to book a room is 18 years old.
Which airport is the closest for traveling to Barceló Maya Palace?
30 January 2025
The closest airport is Cancun International Airport.
Check-in
03Dec2025Select date
Check-out
04Dec2025Select date
Rooms and Guests2 Guests, 1 Room