Barcelo Maya Palace | 11 Pools & Water Park * From $367

Name: Barcelo Maya Palace, Xpu Ha
Address: Carretera Chetumal Puerto Juarez,Km. 266,3, Xpu Ha, Quintana Roo, 77750
Price range: US$274+
Rating: 8.0

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Barcelo Maya Palace Xpu Ha Skyline photo

Barcelo Maya Palace Xpu Ha Exterior photo

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Key details

About the Hotel

Carretera Chetumal Puerto Juarez,Km. 266,3, Xpu Ha, 77750

Next to Caleta Chac-hal-al

Great

8.0

8.9

/10

4.2

4.8

Loved by Barcelo Maya Palace guests

Beautiful beaches

Amazing staff

Delicious food

Huge pools

Clean rooms

Great variety

"With Premium level we had access to all of the Barcelo properties except the all adult one."

Margaret from United States

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"The snorkeling out front of the palace and down at the pier is really a great bonus."

sweetvernon from Canada

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"6 connected resorts (one owner) make it a very long beach walk from one end to the other."

Khoi M from United States

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5-star beachfront resort on the Riviera Maya

Amenities

Barceló Maya Palace offers extensive facilities including 11 pools, among which is an adult-only pool and a kids' water park. Guests can enjoy 6 restaurants and multiple bars with ocean views, all included in the Barceló All Inclusive package. The hotel hosts a modern fitness center, a shopping plaza, and the U-Spa equipped with advanced treatment facilities.

Room Options

Accommodations at Barceló Maya Palace consist exclusively of Junior Suites and Suites, ensuring spacious and luxurious environments for guests. Each room includes amenities such as minibars, balconies, and stunning views of either the lush gardens or the majestic ocean. Premium Level rooms provide additional luxuries like a welcome bottle of sparkling wine and personalized services.

Location

The hotel is situated along one of the most impressive beaches in the Caribbean, surrounded by the natural beauty of the Mayan Riviera. It is conveniently located just 35 km from the Tulum archaeological site and 78.7 km from Cancún International Airport. Nearby attractions include the ecological park at Kantun Chi featuring cenotes, as well as the famous Xel-Há Park for snorkeling.

Wellness

The U-Spa at Barceló Maya Palace offers a wide array of wellness treatments inspired by ancient Mayan rituals, in a serene environment. It features 26 treatment rooms, a flotation therapy room, and a thermal circuit including saunas, and relaxation lounges. Guests can also choose from specialized beauty treatments for a fully customized spa experience.

Family-Friendly Features

Kids can enjoy the Barcy Kids Club and the expansive water park, tailored to their age group with fun and engaging activities. The hotel is designed with family needs in mind, offering spacious Junior Suites to accommodate families comfortably. There are dedicated sports facilities and non-motorized water sports activities to keep all ages active and entertained.

Highlights

Location: beachfront resort along the Caribbean Sea

Rooms: exclusive Junior Suites and Suites

Dining: 6 diverse on-site restaurants

Wellness: U-Spa with 26 treatment rooms

Activities: family-friendly water park and sports facilities

Extras: access to amenities of 5 hotels in the resort complex

“Barcelo Maya Palace strikes me as a sprawling Riviera Maya resort prioritizing family entertainment, from its beachfront location to its remarkable collection of pools. The all-inclusive concept extends across multiple Barceló properties, which, in my opinion, makes it appealing for those who want variety. I think the dedicated kids' areas and adventure activities are a definite advantage for multi-generational travel.”

Anna BlackEditor-in-Chief at Tohotel

Location: Great

8.3/10Review score

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Highlights from guests

Sports & FitnessActive Paradise

The gym at Colonial is spacious and state-of-the-art. Mini golf is available. The resort has tennis and go-karting too.

Carlos from Spain

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DiningGourmet Options

The food is great, with many buffet options. The French restaurant stands out. There is food for every taste and special diet.

Mei Ling from China

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Room FeaturesRelaxing stay

The rooms are spacious, clean, and relaxing. Some rooms feature Netflix and Disney+. All rooms have wonderful balconies

Kevin from United Kingdom

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Spa & LeisureAquatherapy circuit

The hydrotherapy was great. It features a sauna, hot and cold plunges, a steam room, therapeutic showers, and a private outdoor pool.

Olga from Russia

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Select your room type

Barcelo Maya Palace offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Junior Suite Pool View
2 persons
45 sq. feet
3 Single beds
Air conditioning
Balcony
room details
Suite Junior
2 persons
45 sq. feet
2 Double beds
Air conditioning
Balcony
room details
Junior Suite
2 persons
45 sq. feet
2 Double beds
Air conditioning
Balcony
room details

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Price and Room Availability Calendar

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August 2026 - August 2027

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Check-in/ Check-out

Facilities

Barcelo Maya Palace offers amenities for your comfortable stay and unforgettable experiences

Facilities: Great

8.8/10Review score

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Private beach
Lift
Currency exchange
ATM/Cash machine
Barber shop
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness centre
Wind surfing
Snorkelling
Tennis court
Bowling
Billiard tables
Darts
Table tennis
Mini golf
Yoga class
Aerobics

Guest Parking

Dryer

Services

Paid airport shuttle
Valet parking
Room service
Housekeeping
Car hire
Laundry
Tours/Ticket assistance
Shops/Commercial services
Welcome drink

Dining

Restaurant
Poolside snack bar
Snack bar
Dinner
Special diet menus

Business

Business centre
Meeting/ Banquet facilities

Children

Cots
Babysitting/Child services
Children's buffet
Board games
Children's pool
Children's play area
Kids club
Game room

Spa & Leisure

Outdoor swimming pool
Beach access
Sun loungers
Casino
Aqua park
Live entertainment
Garden area
Leisure/ TV room
Spa & wellness centre
Solarium
Sauna
Steam room
Facial
Treatment room
Beauty treatment
Massage
Shallow end

Room features

Air conditioning
Mini-bar
Dressing area
Terrace
Garden furniture
Ironing facilities

Bathroom

Free toiletries

Self-catering

Dryer

Media

Flat-screen TV
AM/FM alarm clock

Dining Onsite

Barcelo Maya Palace tantalizes the senses with a delightful range of dining options that celebrate both local and international flavors. From Brazilian feasts to fresh seafood delights, every venue invites guests to indulge in uniquely crafted culinary experiences set in charming atmospheres.

Rodizio
Brazilian
Ambiance
A lively venue evoking the spirited atmosphere of traditional Brazilian barbecue.
Key Offerings
Experience a variety of succulent grilled meats brought to the table, creating a festive dining experience.
Reservation
no
Hours vary.
Caribe
Seafood
Ambiance
A serene setting where the sounds of the ocean complement the exquisite seafood dishes.
Key Offerings
Delight in fresh catches of the day, prepared with tropical influences.
Reservation
no
Hours vary.
Brasserie
French
Ambiance
An elegant and intimate space reminiscent of classic French dining.
Key Offerings
Savor fine French dishes paired with an exceptional wine selection, ideal for romantic dinners.
Reservation
no
Hours vary.
La Hacienda
International (Vegetarian)
Ambiance
A warm and inviting atmosphere, perfect for casual family gatherings or intimate dining.
Key Offerings
Featuring an extensive buffet with vegetarian options and global favorites including pastas and pizzas.
Reservation
no
Breakfast: 07:00 - 10:30, Lunch: 12:30 - 15:00, Dinner: 18:30 - 22:00, Daily.
Coral Grill
Grill/BBQ
Ambiance
A laid-back environment ideal for satisfying those afternoon cravings by the poolside.
Key Offerings
Enjoy a selection of grilled delights and BBQ favorites that bring a taste of summer to every meal; available for brunch, lunch, and dinner.
Reservation
no
10:00 - 18:30, Daily.
Mirador
International
Ambiance
A bright and airy space with sweeping views, perfect for starting the day on a delightful note.
Key Offerings
Serves a diverse menu for breakfast, lunch, and dinner, whether it's a hearty meal or a light snack you crave.
Reservation
no
Breakfast, Lunch, Dinner; Hours vary.

Barcelo Maya Palace Location

Carretera Chetumal Puerto Juarez,Km. 266,3, Xpu Ha, 77750

Explore Xpu Ha

Local Highlights

Cenote Media Luna

10 minutes walking

A stunning natural cenote ideal for swimming, featuring crystal-clear waters and beautiful surroundings.

Cenote Cristalino

15 minutes walking

This picturesque cenote offers a serene atmosphere perfect for relaxation and snorkeling experiences.

Dolphinaris Riviera Maya Park

44 minutes' drive

Interactive dolphin experiences in a beautiful marine park setting for families and marine lovers.

CEDAM Museum

25 minutes walking

A unique museum focusing on the underwater world, featuring exhibits on marine life and conservation.

Snorkeling at Cenotes

25 minutes walking

Thrilling snorkeling adventures await at nearby cenotes, offering vibrant marine life to explore.

Yoga at TAO Wellness Center

20 minutes walking

Relaxing yoga sessions in a tranquil setting, perfect for unwinding and finding balance during your stay.

Marenostrum

12 minutes walking

A Mediterranean restaurant known for fresh seafood and a warm atmosphere, perfectly situated by the beach.

Cenote Grill

10 minutes' drive

Offering traditional Mexican cuisine, this casual eatery is famous for its tacos and grilled specialties.

Rauxa Show

30 minutes' drive

A vibrant dinner show featuring live music, acrobatics, and a culinary feast, great for an entertaining night out.

Caleta Chac-hal-al

3 minutes walking

A lively beach spot perfect for families, featuring beach games, water sports, and beautiful sunset views.

Getting around

City Centre
Xpu Ha 34 min · 1.7 mi
Airports
Aeropuerto de Playa del Carmen (PCM) 36 min · 14.9 mi
Cozumel (CZM) 63 min · 26.0 mi

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 12 pm

Guest Parking

Private parking is possible on site for free.

Internet

Wireless internet is available in the entire hotel for free.

Children & extra beds

There are no extra beds provided in a room. There are no cots provided in a room.

Pets

Pets are not allowed.

Year renovated:

2009

Number of rooms:

3604

Reviews and Ratings

Feedback about Barcelo Maya Palace from previous guests about their experience.

Review score

Based on 9142 verified reviews

9.3 /10

Perfect

91 %

Recommend

Breakfast

8.7/10

Cleanliness

8.7/10

Comfort

8.6/10

Facilities

8.8/10

Free WiFi

8.0/10

Location

8.3/10

Paid Wi-Fi

10.0/10

Staff

8.4/10

Value for money

8.0/10

Pros

Clean beach

Magnificent pools

Excellent food

Cons

Poor customer service

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Questions of the users

About Barcelo Maya Palace

Are premium beverages, including top-shelf liquors, available at Barceló Maya Palace?

20 January 2024

Yes, the hotel provides premium beverages as part of its offerings.

How can I find out about room availability, such as Corner suites, for my upcoming stay?

10 February 2024

It's best to check the hotel's official website for the most accurate information regarding room availability.

Is the beautiful private beach accessible directly from the hotel property?

25 April 2024

Yes, the hotel has direct access to the private beach right in front of the property.

Is entry to the water park included in my stay, or is there a fee?

5 June 2024

Access to the water park incurs a fee of $20.00 USD per day per person.

Is it possible to arrange airport transportation through the hotel?

1 July 2024

Yes, airport transportation can be booked through the hotel, but an additional charge will apply.

What recreational activities and amenities are available for teenagers at Barceló Maya Palace?

15 August 2024

While there isn't a designated teen club, teenagers can engage in various activities organized by the entertainment staff.

What are the benefits of upgrading to the Club Premium level, and does it come with extra costs?

20 September 2024

Yes, upgrading to Club Premium involves additional costs, but includes benefits like private check-in, premium amenities, and priority reservations at a la carte restaurants.

What time is check-in at Barceló Maya Palace?

10 October 2024

Check-in is after 3:00 p.m., but guests arriving early can access hotel facilities until their room is ready.

Is there a daily cost for Wi-Fi access at the hotel?

25 November 2024

Wi-Fi is complimentary for all guests during their stay.

What is the minimum age requirement to book a room at Barceló Maya Palace?

15 December 2024

The minimum age to book a room is 18 years old.

Which airport is the closest for traveling to Barceló Maya Palace?

30 January 2025

The closest airport is Cancun International Airport.