Hotel Mx Portal Maya, Playa del Carmen ➤ Reviews, Rooms & Prices 2026

75 photos

Book on our site

Up to 10% cheaper

than Booking.com

Key details

About the Hotel

Calle 16 Norte Entre 10 Y 15 Av Colonia Centro, Playa del Carmen, Mexico, 77710

Near the beach

Very good

7.8

8.1

/10

3.5

3.4

Loved by Hotel Mx Portal Maya guests

Excellent location
Spacious rooms
Cleanliness
Comfortable bed
Helpful staff

"Everything perfect! Perfect location to the city! Very nice pool."

Jorgos63 from Switzerland

read full review

"I stayed in room 2012 and it was very spacious, it exceeded my expectations."

Filipe M. from Brazil

read full review

"This place is QUIET!"

Katrina

read full review

Rooms

The Hotel Mx Portal Maya offers Master Suites equipped with one King Size bed and two Queen Size beds, accommodating various guest needs. Each room includes a flat-screen TV with cable, a private bathroom with shower, and a balcony for outdoor enjoyment. With natural light flooding through, these suites ensure a relaxing environment for all visitors.

Location

Located in the center of Playa del Carmen, the hotel is just two minutes away from Fifth Avenue. This famous avenue provides easy access to a variety of restaurants, bars, and shops in the area. Cancun International Airport is a 40-minute drive from the hotel, making it convenient for travelers.

Dining

Hotel Mx Portal Maya features the La Ceiba Buffet Restaurant, serving flavors of authentic Mexican cuisine. Guests can enjoy a range of dishes in an inviting setting. Room service is also available, accommodating dining preferences directly from the comfort of their rooms.

Events

The hotel offers an event room that can accommodate various gatherings, including celebrations and business presentations. Staff can assist in organizing events with options for cocktails, buffets, or plated meals. This versatility makes it suitable for different types of functions.

Amenities

The central courtyard includes an outdoor pool designed for relaxation and leisure activities. Guests have access to 24-hour reception for ease of check-in and assistance during their stay. Additional services, such as medical service and baggage room, are also provided to enhance guest comfort.

Highlights

Location: Two minutes from Fifth Avenue .

Rooms: Master Suites with King Size and Queen Size beds .

Dining: La Ceiba Buffet Restaurant for authentic flavors .

Events: Versatile event room for gatherings .

“This hotel's location, a short walk from Fifth Avenue, puts guests in the heart of Playa del Carmen. It's a good base for those wanting to be close to the action and nearby dining. I'd say it's a practical choice for travelers who prioritize location and proximity to local attractions, but don't expect a luxury experience.”

James DavidEditor-in-Chief at Tohotel

View all

Select your room type

Hotel Mx Portal Maya offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Junior Suite

2 persons

485 sq. feet

1 King-size bed and 1 Sofa bed

Shower

Bathtub

room details

Master Suite

2 persons

650 sq. feet

2 King Size Beds

Shower

Bathtub

room details

Deluxe Suite

2 persons

360 sq. feet

2 Double beds

Shower

Bathtub

room details

Deluxe King Suite

2 persons

360 sq. feet

1 King-size bed and 1 Sofa bed

Shower

Bathtub

room details

Click button to see more rooms

Show all rooms

Show all roomsLess

Price and Room Availability Calendar

Check availability and prices for your dates now!

Facilities

Hotel Mx Portal Maya offers amenities for your comfortable stay and unforgettable experiences

Facilities: Very good

7.4/10Review score

General

No smoking on site
Wi-Fi
Free parking
Off-site car park
Safe deposit box
24-hour reception
Pets allowed
24-hour security
Fire extinguishers
Key card access

Services

Housekeeping

Dining

Restaurant
Bar/ Lounge area

Spa & Leisure

Outdoor swimming pool

Room features

Air conditioning
Terrace

Bathroom

Free toiletries

Media

Flat-screen TV

Dining Onsite

At Hotel Mx Portal Maya, La Ceiba Buffet & Bar serves an enticing array of international dishes in a family-friendly atmosphere. Open throughout the day, it invites guests to indulge in a diverse culinary experience that caters to all tastes, all while enjoying the warm ambiance of a communal dining space.

Hotel Mx Portal Maya Playa del Carmen Restaurant photo

La Ceiba Buffet & Bar

International buffet dining

Ambiance

Family-friendly and relaxed, set in a spacious dining area with vibrant decor.

Key Offerings

Guests can enjoy a wide selection of international favorites, with live cooking stations offering fresh, made-to-order dishes. Cocktails are served during the evening hours, perfect for unwinding after a day's adventure.

Reservation

Not needed

Open daily from 07:00 to 23:00, serving breakfast, lunch, and dinner.

Hotel Mx Portal Maya Location

Calle 16 Norte Entre 10 Y 15 Av Colonia Centro, Playa del Carmen, Mexico, 77710

Map view

Calle 16 Norte Entre 10 Y 15 Av Colonia Centro, Playa del Carmen, Mexico, 77710

City landmarks

Landmark

Los Fundadores Park

3800 ft

Landmark

Sun Jaguar

2300 ft

Landmark

Galeria de Arte 5ta Avenida

2600 ft

Landmark

La Sirena's Fine Mexican Handcrafts

3200 ft

Gallery

Tierra Huichol

3100 ft

Landmark

Galeria Lamanai

3100 ft

Landmark

La 5ta Hacienda

3300 ft

Landmark

Zona Arqueologica Playa del Carmen

4900 ft

Landmark

Corazon de Mexico

3600 ft

Nearby

152 Calle Quinta Avenida

Quinta Avenida

1700 ft

Mall

Quinta Alegria Shopping Mall

600 ft

Museum

3D Museum of Wonders

700 ft

Museum

Museo Frida Kahlo Playa Del Carmen

700 ft

Church

Nuestra Senora del Carmen Catholic Church

700 ft

Beach

Kool Beach Club

700 ft

Beach

Mamita's Beach Club

700 ft

Night club

Coco Bongo

700 ft

Beach

Playacar

700 ft

Av Constituyentes esquina 5ta esquina 5ta Avenida

Ambarte

600 ft

Calle 16 Entre 5ta Avenid y 10 Avenida a un lado del centro comercial Quinta Alegría

Arte en Playa

500 ft

Gallery

Riviera Art Gallery

700 ft

Gallery

La Galeria de Playa Art Gallery

1500 ft

Avenida entre 24 y 34 calles 5a

Caminarte

1500 ft

Aquarium

Aquarium Beach

700 ft

Avenida 5ta Entre 6 y8

Gaston Charo Art Gallery Playa del Carmen

1900 ft

Shopping Area

Plaza Las Americas

500 ft

Casino

Grand Riviera Casino

1200 ft

Shopping Area

Plaza Calle Corazon

900 ft

Store

MEGA Soriana

1100 ft

Night club

Salon Salsanera

900 ft

Restaurants

Legends Sports Bar

100 ft

Norte entre 10 y 15 Av 16 Local 8 Plaza Karma

Sabrina

600 ft

Avenida Constituyentes between Av 10 and Av 15

UNO japanese noodles pdc

500 ft

Avenida Constituyentes Esq Av 15 Local #8

Haagen Dazs

300 ft

5th Avenue Plaza Comercial La Nueva Quinta

La Parrilla Mexican Grill

600 ft

Calle Constituyentes esquina 5ta Avenida Col. Centro

Sapori D'Italia

500 ft

Ave 10 norte entre calle 20 norte y Av. Constituyentes Local 5 y 6

Starbucks Playacar

500 ft

Paseo Xaman-Ha Lt 19 Plaza Playacar

Explore Playa del Carmen

Local Experience

Quinta Avenida

7 minutes walking

Vibrant shopping street filled with boutiques, restaurants, and cafes. A hub for entertainment and local culture.

3D Museum of Wonders

3 minutes walking

Interactive museum featuring stunning 3D art installations. Perfect for all ages; great photo opportunities.

Museo Frida Kahlo Playa Del Carmen

3 minutes walking

Dedicated to the life and work of Frida Kahlo. Features art exhibitions and cultural events throughout the year.

Los Fundadores Park

14 minutes walking

A scenic park with ocean views and beautiful sculptures. Famous for its relaxing atmosphere and cultural events.

Yoga Classes at The Yoga Studio

2 minutes walking

Relaxing sessions in a serene environment. Classes suitable for all levels; mats available for rent.

Cenote Carwash Adventure

5-minute drive

Thrilling cenote diving experience complete with clear waters and natural beauty. Guided tours available.

La Parrilla Mexican Grill

3 minutes walking

Casual Mexican restaurant with vibrant decor. Known for its authentic tacos and margaritas. Reservations recommended.

UNO Japanese Noodles PDC

2 minutes walking

Cozy spot specializing in delicious Japanese noodle dishes. Combines traditional and modern flavors, ideal for noodle lovers.

Legends Sports Bar

1 minute walking

Lively sports bar featuring live games, delicious pub food, and a great atmosphere for sports enthusiasts.

Coco Bongo

5-minute drive

Famed nightclub known for spectacular shows and high-energy performances. A must-visit for nightlife lovers.

Getting around

City Centre

Playa del Carmen4 min · 1000 ft

Airports

Playa Del Carmen, Quintana Roo (PCM)18 min · 5000 ft

Cozumel International Airport (CZM)52 min · 21.4 mi

Want to see Exclusive Early Booking Rate?

Get exlusive rates right now!

Check Rates

Property information and rules

Check-in

from 15:00-23:59

Check-out

until 12 pm

Guest Parking

Public parking is possible at a location nearby for free.

Internet

Wireless internet is available in the entire hotel for free.

Breakfast

The hotel offers a full breakfast at the price of MXN 270 per person per day.

Children & extra beds

There are no cots provided in a room.

Pets

Pets are allowed on request.

Number of rooms:

Former name

aspira hotel playa del carmen

Reviews and Ratings

Feedback about Hotel Mx Portal Maya from previous guests about their experience.

Review score

Based on 194 verified reviews

7.6/10

Very good

75%

Recommend

Breakfast

7.0/10

Cleanliness

8.0/10

Comfort

8.1/10

Facilities

7.4/10

Free Wi-Fi

7.7/10

Location

9.3/10

Paid Wi-Fi

6.0/10

Staff

8.2/10

Value for money

8.0/10

Pros

Good location

Big room

Daily cleaning service

Comfortable bed

Cons

Smelly bathroom

Rude staff

Salty water

No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.

Open reviews

Questions of the users

About Hotel Mx Portal Maya

Is a microwave available in the room? What about the minibar?

12 February 2024

There are no microwaves in the rooms; however, a minibar may be available depending on the occupancy.

Is there complimentary parking available at the hotel?

23 March 2024

Complimentary parking is provided, but it is subject to availability. If the parking is full, the reception team can suggest alternative options.

How can I access the beach? Is it free?

15 April 2024

There is access to the beach near Fifth Avenue, and it is free for guests.

Is there a shuttle service from Cancun International Airport offered?

29 April 2024

Currently, there is no airport shuttle service available, but alternative transportation options like taxis or local buses can be utilized.

Where is the hotel located in relation to the beach?

10 May 2024

The hotel is situated on 16 North Street, between 10 and 15 Streets, just a 5-minute walk from the beach.

How can I reach the hotel from the airport if there's no shuttle service?

5 June 2024

Taxis are available at the airport, and the nearest ADO bus station is 'ALTERNA', located about 3.5 blocks from the hotel.

What benefits do hotel guests have at the Kool Beach Club?

18 June 2024

Hotel guests can enjoy special rental rates for lounge chairs at Kool Beach Club on Mamitas Beach, with rentals redeemable as credit for food and beverages.

Is the hotel pet-friendly, and are there any additional charges?

12 July 2024

The hotel welcomes one small pet per room. An additional charge of $250.00 per night applies for pets, with weight restrictions not exceeding 10kg.

Are towels and bed linens included in the room rate?

25 August 2024

Yes, towels and bed linens are included in the room rate; there are no extra fees for them.

Can transport be arranged for a large family traveling with small children?

30 September 2024

Currently, there is no pickup or transfer service available for large groups.