Arbutus Inn, Victoria ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

2898 Douglas Street, Victoria, Canada, V8T 4N9

Near the Gorge Waterway

Very good

7.8

8.4

/10

3.2

3.6

Loved by guests

Clean bathroom
Quiet room
Friendly staff
Comfy bed
Easy walk

"The newly renovated rooms are clean and bright with all of your needs taken care of: a fridge, microwave and air conditioning!"

Michelle N from Canada

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"Free parking on site was very useful."

Graham from United Kingdom

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"Wasn't aware that the room we booked was an efficiency suite complete with stove and fridge."

Rene from Canada

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Accommodations

Arbutus Inn offers 52 guest rooms, all designed as non-smoking accommodations. Each room includes a private bath, air conditioning, and a 32-inch flat screen TV with premium cable channels. Coffee and tea makers are also present in every room for added convenience.

Location

Arbutus Inn is located at Burnside Road East and Douglas Street, providing easy access to downtown Victoria. Nearby attractions include Butchart Gardens, the BC Provincial Museum, and the scenic Inner Harbour. The property is conveniently situated for access to public transit, including BC Transit Bus #75 to Victoria International Airport.

Nearby Attractions

Victoria offers a wide range of activities, including whale watching and visits to Beacon Hill Park. The historic Craigdarroch Castle and the Royal BC Museum are both within a short drive or walk from the hotel. Shopping options are nearby, with Mayfair Mall just a walk away.

Transportation Services

The hotel shares a reception area with a car rental company, making it convenient to arrange vehicle rentals. Guests can easily access public transit, with multiple bus routes within close proximity. This makes transport to major landmarks straightforward for visitors.

Dining Options

While the hotel does not offer on-site dining, there are various nearby restaurants including Denny's and Pizzeria Prima Strada. The surrounding area provides a selection of eateries, ranging from casual to pub-style dining. Guests can explore diverse culinary choices just a short distance from the hotel.

Highlights

Location: Close to downtown Victoria attractions

Rooms: 52 guest rooms with premium cable TV

Dining: Nearby restaurants including Denny's

Transportation: Car rental services available on-site

“What struck me about this unassuming property was its commitment to cleanliness and comfort, reflected in the refreshed bathrooms and comfortable beds; a nearby restaurant, The Spoon, offers tasty and generous meals, perfect for travelers without a car. Though some rooms could use updating, the friendly staff and appealing lobby made a positive impression, especially for budget-conscious visitors.”

James DavidEditor-in-Chief at Tohotel

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Highlights from guests

Guest ParkingEasy Parking!

I parked my truck right outside my room! Lots of parking spaces available. I had no issues during my stay.

Billy J from Canada

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Room FeaturesModern Amenities

The newly renovated room was clean and bright! It included a fridge, microwave, and AC. Very useful and comfortable.

Michelle from Australia

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BedroomRestful sleep

The bed was very comfortable, and the pillows were great! I had a pleasant stay. I slept like a baby.

Butch from United Kingdom

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BathroomAmazing bathroom!

The bathroom was amazing! It featured a rainfall shower head and a lovely tub. I could relax and enjoy my stay.

Winstongate from New Zealand

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

King Room

2 persons

455 sq. feet

1 King-size bed

Shower

Coffee machine

room details

King Room Kitchen

2 persons

295 sq. feet

1 King-size bed

Shower

Coffee machine

room details

One Bedroom Suite Kitchen

2 persons

345 sq. feet

1 King-size bed

Shower

Coffee machine

room details

Small Single Room

2 persons

110 sq. feet

1 Double bed

Shower

Coffee machine

room details

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Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

No smoking on site
Free Wi-Fi
Parking
24-hour reception
No pets allowed
Vending machines
Smoke detectors
Key card access

Services

Housekeeping
Car hire

Business

Fax/Photocopying

Room features

Free Wi-Fi in rooms
Air conditioning
Heating
Sitting area
Tea and coffee facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

2898 Douglas Street, Victoria, Canada, V8T 4N9

Map view

2898 Douglas Street, Victoria, Canada, V8T 4N9

City landmarks

Museum

Royal BC Museum

1.5 mi

Public Building

British Columbia Parliament Buildings

1.5 mi

Landmark

Inner Harbour

1.4 mi

Landmark

Point Ellice House

2900 ft

Stadium

Save-On-Foods Memorial Centre

1.1 mi

Castle

Craigdarroch Castle

1.8 mi

Park

Fisherman's Wharf Park

1.5 mi

Landmark

Chinatown

5300 ft

Park

Beacon Hill Park

2.1 mi

Museum

Miniature World

1.3 mi

Zoo

Victoria Bug Zoo

1.3 mi

Shopping Area

Mayfair Shopping Centre

4200 ft

Gym

Crystal Pool

1.1 mi

Public Building

Victoria City Hall

1.1 mi

Landmark

The Maritime Museum of British Columbia

5300 ft

Landmark

Craigflower Manor and Schoolhouse

1.1 mi

Square

Bastion Square

5300 ft

Mall

Westside Village Shopping Centre

2900 ft

Museum

Helmcken House

1.5 mi

Church

St Andrew's Cathedral

1.1 mi

Landmark

Fan Tan Alley

5300 ft

Landmark

Old Town

5300 ft

Landmark

Topaz Park

3700 ft

Shopping Area

The Bay Centre

5300 ft

Shopping Area

Uptown Shopping Mall

1.1 mi

Landmark

Government Street

1.6 mi

Landmark

Victoria Harbour Ferry

5300 ft

Bay

Rock Bay

2500 ft

Park

Summit Park

1.4 mi

Nearby

2725 Rock Bay Ave

The BC Ale Trail

1800 ft

Restaurants

Pizza Al Forno

1500 ft

G-456 Gorge Rd E

Subway

1500 ft

456 Gorge Rd E Ground Floor

Pho U Restaurant

1500 ft

D-456 Gorge Rd E

Jazz Espresso Bar 2 Percent

2100 ft

105-740 Hillside Ave Next door to Long & McQuade

Wheelies Motorcycles & Cafe

2600 ft

2620 Rock Bay Ave

New York Fries

2100 ft

3147 Douglas St Unit 264

Taco Time

2100 ft

3147 Douglas St Mayfair Center

Curry Point

2100 ft

FC1 3147 Douglas Street

Parachute Ice Cream

2800 ft

105-2626 Bridge Street

Caravana Cafe

2300 ft

2984 Jutland Rd

Explore Victoria

Local Highlights Near Arbutus Inn

Point Ellice House

11 minutes' walk

Historic house museum showcasing Victorian life and stunning gardens overlooking the gorge.

Royal BC Museum

25 minutes' walk

Renowned for its natural and human history exhibits, perfect for culture enthusiasts.

The Maritime Museum of British Columbia

20 minutes' walk

Explore maritime heritage with interactive exhibits and a focus on local history.

Craigdarroch Castle

30 minutes' walk

Victorian-era castle with beautiful architecture and rich history, offering guided tours.

Gorge Waterway Kayaking

12 minutes' walk

Kayak rentals available to navigate the scenic waters of the Gorge Waterway, ideal for adventure seekers.

Yoga at Beacon Hill Park

35 minutes' walk

Relaxing outdoor yoga sessions in the beautiful surroundings of Beacon Hill Park during warmer months.

Pizza Al Forno

6 minutes' walk

Casual pizzeria known for its wood-fired pizzas and cozy atmosphere, perfect for families.

Pho U Restaurant

6 minutes' walk

Authentic Vietnamese cuisine featuring fresh pho and lively decor. Great vegetarian options available.

Jazz Espresso Bar 2 Percent

8 minutes' walk

Charming café serving coffee, pastries, and live music on select nights, ideal for a relaxing break.

Save-On-Foods Memorial Centre

20 minutes' walk

Venue for sports games and concerts. Check for upcoming events for a lively night out.

Chinatown

20 minutes' walk

Vibrant area with shops, restaurants, and rich culture. Family-friendly with events throughout the year.

Getting around

City Centre

Victoria18 min · 5000 ft

Airports

Victoria Inner Harbour Airport (YWH)28 min · 1.4 mi

Victoria International Airport (YYJ)37 min · 15.0 mi

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Property information and rules

Check-in

from 15:00-23:59

Check-out

from 01:00-11:00

Guest Parking

Public parking is possible on site for free.

Internet

is available in for free.

Children & extra beds

There are no cots provided in a room.

Pets

Pets are not allowed.

Year renovated:

2008

Number of rooms:

Former name

Travellers Inn Central

Questions of the users

About Arbutus Inn

Is there a lift in the hotel for guests needing assistance with stairs?

10 January 2024

The hotel does not feature an elevator. Guests will find that the check-in lobby is located on the second floor, with one floor accessible above and below via stairs only.

What payment methods are accepted for booking a room?

15 February 2024

Only major credit cards such as Visa, MasterCard, or American Express can be used for deposits and payments. Unfortunately, visa debit cards are not accepted.

Can I leave a cash deposit during check-in?

22 March 2024

Cash deposits are not accepted; a credit card is required for the room deposit.

How is the hotel rated as a 2-star property despite good reviews?

5 April 2024

The hotel rating is influenced by the absence of food services on-site, which is a key factor in its 2-star classification. However, guests can enjoy discounts at a nearby restaurant.

What is the amount required for the room deposit?

12 May 2024

A deposit of $150 is required, which must be pre-authorized on a major credit card and cannot be done using debit cards or cash.

Are pets allowed in the hotel?

18 June 2024

The hotel has a no-pets policy and does not accommodate pets.

Can guests expect reliable Wi-Fi and air conditioning in every room?

25 July 2024

Yes, the hotel provides complimentary high-speed Wi-Fi, and each room is equipped with air conditioning for guest comfort.

Is there an ice machine available for guests?

10 August 2024

Yes, an ice machine is located in the hotel lobby, and each room is provided with an ice bucket.

Are there any cooking facilities available in the rooms?

12 September 2024

Only rooms that include kitchens will have cooking facilities. Other accommodations feature a mini fridge and a microwave.

Is it possible to check in early on my arrival day?

15 October 2024

Early check-in may be available, but guests must contact the front desk on the day of arrival to inquire about options.

What are some nearby attractions worth visiting during a stay?

20 November 2024

Guests can explore the famous Butchart Gardens, the Royal BC Museum, the Inner Harbour, and Beacon Hill Park, among many other attractions in beautiful Victoria.

Is there transportation provided to Victoria International Airport?

2 December 2024

The hotel does not offer an airport shuttle service. However, guests can use public transportation or ride-sharing options to reach the airport.

Are there any options for sightseeing from the hotel?

15 January 2025

There is no sightseeing bus service operated by the hotel, but visitors can find various companies in Victoria offering guided tours.