Alteza Polanco, Mexico City ➤ Reviews, Rooms & Prices 2026

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Alteza Polanco Hotel Mexico City Food photo

Alteza Polanco Hotel Mexico City Exterior photo

Alteza Polanco Hotel Mexico City Interior photo

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Key details

About the Hotel

Blas Pascal 111, Mexico City, Mexico

Steps from Plaza Polanco

Great

8.5

8.8

/10

5.0

4.1

Loved by Alteza Polanco Hotel guests

Friendly staff
Spacious room
Delicious breakfast
Excellent service
Safe area

"Large room. Very clean. Nespresso in the room. Natural light (my room likes to Blas Pascal street)."

Cecilia from Argentina

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"Room was clean and spacious."

Dinara M

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"Was a very nice stay, the hotel is air conditioned and has an excellent location, just 10 minutes walk from a shopping plaza with Chedraui select, Costco, and one of the most important museums in the city, the Soumaya Museum and the Jumex Museum."

Angelica

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Location

Alteza Polanco stands 19 km from Benito Juarez International Airport, offering an accessible urban getaway. It is a 7-minute drive from the Citibanamex Center and within a 10-minute walk to the Antara Shopping Center. The hotel is also close to the Inbursa Aquarium and Jumex and Soumaya Museums, making it a prime location for cultural exploration.

Amenities

The hotel provides a smoke-free environment throughout its facilities, which enhances the comfort of guests. Visitors can enjoy nearby attractions without the distractions of smoke-filled areas. Additionally, it boasts easy access to luxury boutiques and renowned restaurants in the Polanco district.

Rooms

Alteza Polanco offers accommodations tailored to meet the needs of every traveler. The hotel's well-appointed rooms provide a restful retreat after a day of exploring. Guests can enjoy high-quality bedding and spacious layouts designed for relaxation.

Business Facilities

For business travelers, the hotel features convenient access to the Financial Districts. Equipped meeting spaces support corporate gatherings and events. Guests can easily transition between work and leisure activities in the surrounding area.

Cultural Experience

Visitors have the convenience of exploring art and culture with easy access to major museums like Jumex and Soumaya. The hotel's location allows guests to engage with the local art scene and historical landmarks. A proximity to top-notch dining options completes the cultural experience.

Highlights

Location: 7-minute drive from Citibanamex Center

Business: Meeting spaces for corporate gatherings

Cultural: Close to Jumex and Soumaya Museums

Environment: One hundred percent smoke-free

“In my opinion, this is an elegant choice in Mexico City's coveted Polanco neighborhood, attractive for its smoke-free environment and proximity to upscale shops. The on-site restaurant and concierge add definite convenience. I also note the fitness center for wellness routines and meeting spaces for business, making it versatile for different travel needs.”

Anna BlackEditor-in-Chief at Tohotel

Location: Perfect

9.3/10Review score

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Highlights from guests

DiningDelicious Menu

The restaurant's menu impressed me! It's a shame it closes at 11:30 AM, because I'd prefer to stay in and eat.

Lizzie from Canada

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Sports & FitnessWell Equipped Gym

The gym is small, but I was still able to get a good workout in. It has everything I needed.

Munoz from Spain

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Room FeaturesSpacious Comfort

The rooms are big and comfortable. I also liked that it was spotless and always clean!

Isabella from United Kingdom

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Guest ParkingFree Valet!

The free parking and valet assistance were a big plus for me.

Harrison from Australia

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Select your room type

Alteza Polanco Hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe Room Two beds

2 persons

380 sq. feet

2 Double beds

Coffee machine

Air conditioning

room details

Junior Suite two Beds

2 persons

435 sq. feet

2 Double beds

Coffee machine

Air conditioning

room details

Suite

2 persons

435 sq. feet

1 King-size bed

Coffee machine

Air conditioning

room details

Junior Suite One Bed

2 persons

400 sq. feet

Coffee machine

Air conditioning

room details

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Price and Room Availability Calendar

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Facilities

Alteza Polanco Hotel offers amenities for your comfortable stay and unforgettable experiences

Facilities: Great

8.3/10Review score

General

No smoking on site
Wi-Fi
Safe deposit box
24-hour reception
VIP check-in/ -out
No pets allowed
Security
Luggage storage
Lift
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre

Services

Paid airport shuttle
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink

Dining

In-room breakfast
Restaurant
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots

Spa & Leisure

Sun terrace
Spa & wellness centre
Full body massage

Room features

Air conditioning
Mini-bar
Sitting area
Terrace
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Dining Onsite

At Alteza Polanco, guests can immerse themselves in the vibrant flavors of traditional Mexican cuisine at Estelle. The cozy atmosphere pairs perfectly with a delightful breakfast experience, ensuring every morning starts with warmth and authenticity.

Alteza Polanco Hotel Mexico City Restaurant photo

ESTELLE

Traditional Mexican

Ambiance

A warm and inviting setting that reflects the rich heritage of Mexico, perfect for enjoying leisurely breakfasts.

Key Offerings

Signature dishes include classic Mexican breakfast items, showcasing local ingredients and culinary traditions. Indulge in a variety of flavorful options designed to nourish and uplift.

Reservation

Not needed.

Open for breakfast.

Alteza Polanco Hotel Location

Blas Pascal 111, Mexico City, Mexico

Map view

Blas Pascal 111, Mexico City, Mexico

City landmarks

Museum

Soumaya Museum

3100 ft

Aquarium

Acuario Inbursa

2800 ft

Park

Bosque de Chapultepec

2.0 mi

Museum

Museo Nacional de Antropologia

1.9 mi

Event hall

Auditorio Nacional

1.4 mi

Landmark

Avenida Presidente Masaryk

1.5 mi

Shopping Area

Antara Fashion Hall

4500 ft

Mall

Pabellon Polanco

2200 ft

Landmark

Museo Jumex

3000 ft

Museum

Museo Trick Eye

3900 ft

Landmark

Iglesia de Santa Ines

4100 ft

Shopping Area

Toreo Parque Central

1.1 mi

Landmark

Costco Wholesale

2400 ft

Farm

Parque Lincoln

1.4 mi

Night club

Joy Room

2900 ft

Landmark

Polanco

1.1 mi

Landmark

Iglesia de Fatima

2100 ft

Zoo

Zoologico de Chapultepec

1.8 mi

Mall

El Palacio de Hierro

3500 ft

Zoo

Granja las Americas

1.6 mi

Shopping Area

Comercial Miyana

4000 ft

Landmark

Casino Royal Yak

2800 ft

Landmark

Photo Museum Cuatro Caminos

1.3 mi

Landmark

Museo del Enervante

2800 ft

Mall

Plaza Carso Shopping Center

2900 ft

Church

Iglesia de Nuestra Senora de Covadonga

3200 ft

Landmark

Paseo Nocturno por el Bosque de Chapultepec

1.1 mi

Landmark

Museo Comite Olimpico

3100 ft

Landmark

Campo Marte

1.3 mi

Nearby

Av. Horacio 921

Parroquia de San Agustin

1600 ft

Restaurants

Restaurante Bellinghausen

900 ft

Avenida Ejercito Nacional #1125

Bellinghausen Club Mundet

700 ft

Avenida Ejercito Nacional #1125

TOKS Restaurante

900 ft

Calle Jaime Balmes Edif. B 5to Piso 11

Fonda Mexicana

600 ft

Homero 1910

Peace & Love

1200 ft

Calle Jaime Balmes 8

Don Pasquale

1200 ft

Calle Jaime Balmes No. 8 Local 3d Corporativo Polanco

Caldos Riesi

1400 ft

Av. Ejercito Nacional 1014 Chapultepec Morales

El Parador De Espana

1800 ft

Calle San Isidro 63 Col Reforma Social

Altamira

2000 ft

Cerrada de Palomas #22

El cardenal

4100 ft

Avenida Paseo de Las Palmas No. 215

Explore Mexico City

Explore Polanco

Soumaya Museum

11 minutes' walk

Imposing museum housing a vast art collection, including works by Rodin and Dalí. Free admission on Sundays.

Acuario Inbursa

11 minutes' walk

Impressive aquarium featuring diverse marine life. Interactive exhibits and touch pools make it a family favorite.

Auditorio Nacional

25 minutes' walk

Iconic venue for concerts and cultural events. Hosts top-tier performances and shows year-round.

Bosque de Chapultepec

35 minutes walking

Vast urban park with museums, lakes, and gardens perfect for a leisurely day outdoors.

Biking in Chapultepec

35 minutes walking

Biking through Chapultepec Park offers scenic views and fresh air. Rentals available at several points within the park.

Yoga Sessions

10 minutes' walk

Relaxing yoga classes available in nearby studios, perfect for unwinding after a busy day.

Restaurante Bellinghausen

4 minutes' walk

Cozy ambiance with a choice of Mexican dishes and seafood. Known for great service and fresh ingredients.

Fonda Mexicana

2 minutes' walk

Traditional Mexican fare with a vibrant setting. Try the enchiladas or tacos for a local experience.

Joy Room

10 minutes' walk

Lively bar with themed parties and live DJ sessions. A hot spot for nightlife enthusiasts.

Antara Fashion Hall

17 minutes' walk

Open-air shopping center with restaurants and bars, perfect for an evening stroll and entertainment.

Getting around

City Centre

Mexico City35 min · 1.8 mi

Airports

Benito Juarez International (MEX)24 min · 9.8 mi

Lic. Adolfo Lopez Mateos International (TLC)82 min · 33.8 mi

Underground

San Joaquin28 min · 1.4 mi

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 12 pm

Guest Parking

No parking available.

Internet

Wireless internet is available in for free.

Breakfast

The hotel offers a full breakfast at the price of US$16 per person per day.

Pets

Pets are not allowed.

Number of floors:

Number of rooms:

Reviews and Ratings

Feedback about Alteza Polanco Hotel from previous guests about their experience.

Review score

Based on 150 verified reviews

9.0/10

Perfect

89%

Recommend

Cleanliness

8.9/10

Comfort

8.8/10

Facilities

8.3/10

Free Wi-Fi

9.1/10

Location

9.3/10

Staff

9.3/10

Value for money

8.2/10

Pros

Excellent customer service

Helpful staff

Fine location

Cordial staff

Cons

Outdated rooms

Small bathroom

Breakfast limitations

based on 98 reviews

4/5

No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.

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Questions of the users

About Alteza Polanco

Is there parking available at the hotel, and is it free?

18 February 2025

Valet parking is available for guests, enabling a hassle-free arrival. Looking forward to welcoming you!

Are private bathrooms included in double rooms, and is there laundry service available?

22 March 2025

All double rooms feature private bathrooms. Additionally, laundry and dry cleaning services are offered, though self-service machines are not on the premises.

Are there any first-floor rooms available for booking, and what type of locks are used for room security?

05 April 2025

First-floor room availability varies by reservation date. Rooms are equipped with both manual and electronic locks for added security.

Is room service provided daily for guests staying at the hotel?

12 May 2025

The restaurant operates for breakfast from 7:00 to 11:30 AM, with room service not available outside these hours.

What time is check-in, and can earlier check-in be arranged?

29 June 2024

Check-in begins at 3:00 PM. To guarantee room access by 11:00 AM, reserving the previous night is advisable.

Could you clarify what is meant by 'terrace' in the room description? Is it a separate balcony?

10 July 2025

The terrace refers to a small area adjoining the room, which shares a boundary with three other terraces.

Are pets allowed in the hotel, including emotional support animals?

14 September 2024

Unfortunately, pets are not permitted within the hotel premises as it maintains a strict no-pet policy.

What attractions or landmarks are nearby the hotel?

11 November 2025

The hotel is conveniently located near the Antara Shopping Center, Inbursa Aquarium, and the Jumex and Soumaya Museums, all within a short walking distance.

Is the hotel smoke-free, and are there designated areas for smokers?

02 January 2025

The hotel operates entirely smoke-free, ensuring a clean and pleasant environment for all guests.

How far is the hotel from the International Airport Benito Juarez?

30 January 2025

The hotel is located approximately 19 kilometers from International Airport Benito Juarez, making travel to and from the airport convenient.