Waldorf Astoria Riviera Maya, Alfredo V. Bonfil ➤ Reviews, Rooms & Prices 2026

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Key details

About the Hotel

Carr Federal Libre 307 Cancun-Tulum, Alfredo V. Bonfil, Mexico, ROO 77580

Near Bahia Petempich Beach

Great

8.4

/10

4.4

Loved by Waldorf Astoria Riviera Maya guests

Standout service
Perfect decor
Gorgeous pools
Oceanfront rooms
Attentive staff
Delicious meals

"Spectacular views, luxurious beautiful oceanfront rooms, fine dining at its best. Waldorf Astoria Cancun felt like a trip to heaven."

Maihwash A from United States

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"The Waldorf is a fantastic resort with excellent service."

Dan O from United States

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"From the ultra safe and exclusive meticulously maintained grounds with impeccable decor and cleanliness.. our family of 5 enjoyed a perfect Mexican paradise."

realmamaof3 from United States

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"Nice hotel."

Vinod Singhi

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"The oceanfront premium suite offered stunning Caribbean Sea views, combining luxury with tranquility."

Zenichiro from United States

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Location

Waldorf Astoria Cancun is set on 100 acres of Mayan coastline, providing direct access to picturesque beaches. The resort is located just 15 minutes from Cancun International Airport and includes a nature preserve of verdant-green mangroves. This exclusive beachfront setting allows for privacy and tranquility.

Rooms and Suites

The resort offers 173 luxurious rooms and suites, each featuring breathtaking ocean views and private balconies. Every room includes a soaking tub, providing an added touch of relaxation. For extra space, the Presidential Suite includes a pool table and a gourmet kitchen.

Dining

Dining experiences at Waldorf Astoria Cancun range from casual poolside menus to fine dining at Malpeque. Guests can enjoy fresh seafood prepared at the on-site open-flame grill or regional Mexican dishes crafted using local ingredients. The restaurant Chaya provides seasonal and hyper-local cuisine, enhancing every meal with beautiful ocean vistas.

Wellness

The Waldorf Astoria Spa comprises 21 treatment rooms, including 13 outdoor options, dedicated to comprehensive wellness and rejuvenation. Offering treatments inspired by Mayan healing traditions, the spa incorporates locally sourced ingredients for holistic care. Amenities include a sauna, steam room, ice fountain, and a relaxing pool for ultimate tranquility.

Events

Waldorf Astoria Cancun provides luxurious event spaces accommodating from 3 to over 300 attendees in various setups. The versatile venues include indoor options and outdoor facilities for receptions under the stars. Professional catering services and a dedicated events team help facilitate seamless gatherings.

Highlights

Location: 100 acres of Mayan coastline

Rooms: 173 luxurious rooms and suites

Dining: fine dining at Malpeque

Wellness: Waldorf Astoria Spa

Events: luxurious event spaces

“What stands out here is a clear commitment to service, and that elevates the experience. The suites offer impressive views and thoughtful design; the restaurants require attention, though there are high points. It presents a slower-paced, exclusive alternative within a bustling area.”

James DavidEditor-in-Chief at Tohotel

Location: Very good

7.6/10Review score

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Highlights from guests

DiningGourmet Experience

The seafood restaurant offers Australian Wagyu steaks and Caribbean lobster. Pasta night is twice a week and shouldn't be missed.

Emily Carter from Canada

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Children's AmenitiesKid-Friendly Paradise

The hotel offers kid-friendly activities that the staff remembers the kid's names by the end of the trip.

David Chen from Singapore

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Room FeaturesPrivate Balconies

Each spacious suite includes a balcony with a hot tub and ocean views. Some ground floor rooms also include a plunge pool.

Isabelle Dubois from France

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Guest ParkingEasy Access

Renting a car allows freedom to explore excursions, activities, and dining outside the hotel. The valet ensures the car is ready.

Hans Schmidt from Austria

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Select your room type

Waldorf Astoria Riviera Maya offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

King Room Oceanfront View

2 persons

680 sq. feet

1 King-size bed

Ocean view

Shower

Coffee machine

room details

Deluxe Oceanfront King Room

2 persons

680 sq. feet

1 King-size bed

Shower

Coffee machine

room details

King Suite Oceanfront

2 persons

1035 sq. feet

1 King-size bed

Shower

Coffee machine

room details

Oceanfront Queen Room Two Queen Beds

2 persons

680 sq. feet

2 King Size Beds

Shower

Coffee machine

room details

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Facilities

Waldorf Astoria Riviera Maya offers amenities for your comfortable stay and unforgettable experiences

Facilities: Great

8.7/10Review score

General

Free Wi-Fi in public areas
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Luggage storage
Locker room
Private beach
Lift
ATM/Cash machine
Hairdresser
Fireplace

Sports & Fitness

Fitness centre
Yoga class
Sports trainer

Guest Parking

Dryer

Services

Valet parking
Pet amenities available
Room service
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Picnic area/ Tables
Dinner
Special diet menus

Business

Business centre
Meeting/ Banquet facilities

Children

Cots
Board games
Children's menu

Spa & Leisure

Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Live entertainment
Garden area
Spa & wellness centre
Sauna
Steam room
Jacuzzi
Pedicure
Manicure
Body scrub
Facial
Treatment room
Body wraps
Back massage
Full body massage
Make up services

Room features

Air conditioning
Mini-bar
Sitting area
Patio
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries

Self-catering

Dryer

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Curtains

Dining Onsite

Waldorf Astoria Riviera Maya invites guests to indulge in a rich tapestry of culinary delights, where international and Mexican flavors come to life in family-friendly settings. Each dining venue offers a unique experience that captivates the senses and reflects the vibrant culture of the region.

Chaya

International

Ambiance

Family-friendly atmosphere set against a warm, inviting backdrop

Key Offerings

Savor breakfast and dinner with a mix of international dishes that appeal to all ages, ensuring a delightful dining experience for families.

Reservation

Recommended

Open for breakfast and dinner

JA'O

Mexican

Ambiance

Modern, family-friendly environment rich in local culture

Key Offerings

Relish flavorful Mexican dishes served for both lunch and dinner, highlighting authenticity in every bite. A perfect place for lively family meals.

Reservation

Recommended

Open for lunch and dinner

MALPEQUE

International

Ambiance

Family-friendly with a contemporary twist

Key Offerings

Enjoy an array of international flavors suitable for all tastes, making it an ideal stop for casual dining in a relaxed setting.

Reservation

Recommended

Hours vary

Waldorf Astoria Riviera Maya Location

Carr Federal Libre 307 Cancun-Tulum, Alfredo V. Bonfil, Mexico, ROO 77580

Map view

Carr Federal Libre 307 Cancun-Tulum, Alfredo V. Bonfil, Mexico, ROO 77580

City landmarks

Landmark

Bahia Petempich Beach

2.2 mi

Landmark

Moon Palace

2.4 mi

Landmark

Moon Palace Golf Club

2.5 mi

Spa Centre

Spa

2.5 mi

Event hall

Moon Palace Arena

2.7 mi

Landmark

Petempich Bay

2.8 mi

Landmark

Piston Pueblo

2.9 mi

Landmark

The Kay Club

2.9 mi

Explore Alfredo V. Bonfil

Nearby Highlights

Bahia Petempich Beach

40 minutes' walk

A pristine beach known for its serene beauty and ideal swimming conditions, perfect for a day of relaxation.

Moon Palace

10 minutes' drive

A luxurious resort with entertainment and dining options. Ideal for those seeking leisure and family activities.

Petempich Bay

10 minutes' drive

A stunning bay noted for kayaking and beautiful scenery. Great for nature enthusiasts looking for tranquility.

Kayaking at Petempich Bay

10 minutes' drive

Kayaking opportunities in serene waters. Rentals are available, making it accessible for all skill levels.

Golf at Moon Palace Golf Club

10 minutes' drive

An 18-hole championship course available to guests. Perfect for golf enthusiasts seeking a challenging game.

Bistro La Cité

10 minutes' drive

A casual eatery featuring French cuisine. Reservations recommended for their signature Coq au Vin.

Local Tacos

40 minutes' walk

Authentic Mexican tacos served in a relaxed atmosphere. Perfect for a quick, delicious bite on the go.

Moon Palace Arena

10 minutes' drive

A venue hosting concerts and events. Family-friendly shows are often available, catering to all ages.

Live Music Bar

10 minutes' drive

A popular local spot offering live music. Ideal for guests looking to unwind and enjoy a lively atmosphere.

Getting around

City Centre

Alfredo V. Bonfil13 min · 5.2 mi

Airports

Cancun International Airport (CUN)24 min · 9.6 mi

Isla Mujeres, Quintana Roo (ISJ)65 min · 26.8 mi

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 12 pm

Guest Parking

No parking available.

Internet

Wireless internet is available in public areas for free.

Pets

Pets are allowed on request.

Number of floors:

Number of rooms:

167

Former name

waldorf astoria cancun

Reviews and Ratings

Feedback about Waldorf Astoria Riviera Maya from previous guests about their experience.

Review score

Based on 44 verified reviews

7.8/10

Very good

72%

Recommend

Breakfast

10.0/10

Cleanliness

9.3/10

Comfort

9.4/10

Facilities

8.7/10

Free Wi-Fi

7.5/10

Location

7.6/10

Staff

8.9/10

Value for money

8.0/10

Pros

Beautiful design

Good breakfast

Cons

Musty room

Overpriced items

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Questions of the users

About Waldorf Astoria Riviera Maya

Is this resort an all-inclusive facility?

20 November 2025

The resort operates on a European Plan, meaning meals and drinks are not included. However, guests can purchase a day pass to the Hilton Cancun, which is an all-inclusive property.

Does the pricing include meals and beverages?

15 December 2025

Rates at Waldorf Astoria Cancun cover accommodation and taxes only, with a focus on delivering an exceptional culinary experience. Meals and drinks will be charged separately.

Are there facilities for kids, like a waterpark?

10 January 2025

Waldorf Astoria Cancun does not have a kids' waterpark. For more family-friendly amenities, the Hilton Cancun nearby offers day passes for guests.

Is there an additional charge for lounge chairs by the pool or at the beach?

3 February 2025

There is a resort fee of 15% for guests. Loungers around the pool are complimentary, but reserving a cabana incurs an extra charge.

Can visitors from outside the hotel dine at the resort's restaurants?

22 March 2025

Dining at Waldorf Astoria Cancun is reserved for in-house guests. For a unique dining experience, consider booking a stay to enjoy the culinary offerings.

Are there options for requesting adjoining rooms?

15 April 2025

Yes, options are available for booking adjoining rooms, including configurations like the 2 Bedroom Ocean Front or 2 Bedroom Ocean Front Suite.

How far is the Hilton Cancun All-Inclusive Resort from Waldorf Astoria?

5 May 2025

The Hilton Cancun, which offers an all-inclusive option, is conveniently located just a 150-meter walk from the Waldorf Astoria lobby.

Are there costs associated with using the Hilton for all-inclusive amenities?

17 June 2025

The day pass to access the Hilton Cancun's all-inclusive facilities is priced at 2,900 MXN per adult, valid from 9 am to 6 pm.

Is there a waterpark available for children at the resort?

9 July 2025

Waldorf Astoria Cancun does not feature a waterpark. Guests can access the Hilton Cancun's facilities for a day, which includes a splash pool for kids.

What types of unique culinary experiences are available at the resort?

25 August 2025

Waldorf Astoria Cancun offers a range of refined dining experiences, from fresh seafood at Malpeque to delectable Mexican cuisine, tailored to provide memorable culinary moments.