Hotel Villa Mercedes San Cristobal, San Cristobal de las Casas ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

Diagonal Hermanos Paniagua 32, Barrio De Fatima, San Cristobal de las Casas, Mexico, 29240

Near the historic old town

Perfect

9.1

/10

4.5

4.3

Loved by guests

Spacious rooms
Comfortable bed
Excellent service
Friendly staff

"love how comfortable the bed was."

Etni from Mexico

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"Lovely space, and bathroom was wonderful."

Daniel from United Kingdom

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"It was a pleasure to stay at the Hotel Villa Mercedes."

JAMES

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Rooms and Suites

Hotel Villa Mercedes San Cristobal offers rooms with free Wi-Fi and safes. All rooms have flat-screen TVs with cable channels and private bathrooms with showers featuring rainfall showerheads and complimentary toiletries. Some rooms include seating areas. Room options include Deluxe King Size rooms with king beds, King Handicap rooms with accessible features, King Size Executive rooms, Executive Double rooms with two double beds, and Master Suite Rooms with king beds. Some rooms offer garden views. The spacious double rooms provide a coffee machine, a wardrobe, as well as a private bathroom boasting a shower and a hairdryer. Select rooms include a minibar and sofa. Ironing facilities, heating, a mini-bar, a sitting area, a trouser press, a dining table, and garden furniture are standard. Some suites include a living room.

Dining at Villa Mercedes

Guests can dine at La Chimenea, one of the hotel's two onsite restaurants, featuring traditional Mexican cuisine and specialties from the Chiapas region, as well as international dishes. La Chimenea features a fireplace. Guests can have a drink in La Pergola Lounge, or in the El Pavo Real Bar.

Leisure and Activities

Hotel Villa Mercedes San Cristobal features a spa with massages and treatments. Guests can participate in outdoor adventures like mountain biking, hiking/biking trails, and ecotours. The hotel features gardens, fireplaces, and patios with archways and cobbled floors. Palenque, with its archaeological sites, flora, wildlife and natural attractions, is nearby.

Location and Access

Hotel Villa Mercedes San Cristobal is located in San Cristobal de Las Casas, opposite the theatre, approximately 2 km from San Cristobal de las Casas Cathedral and Plaza de la Paz, and 1.1 mi from the Mesoamerican Museum of Jade. Amber Museum of Chiapas and Mesoamerican Museum of Jade are cultural highlights nearby. Angel Albino Corzo International Airport is 75 km away. Nearby landmarks include Parque Central (1 km), Amber Museum of Chiapas (1 km), Kakaw Museum Cultural Cocoa and chocolate (1.5 km), Mirador de la Escuela SolMaya (1.5 km), Cathedral of San Cristobal (1.5 km), Museum of Traditional Textiles (2 km), Lagunas de Montebello (1 km), Templo de Santo Domingo (2 km), and Na Bolom Cultural Centre (2.5 km).

Hotel Services

Hotel Villa Mercedes San Cristobal provides free Wi-Fi throughout the property, free parking, concierge services, and gift shops/newsstands. The hotel features a business center for executive guests and meeting rooms. A roundtrip airport shuttle is available for a surcharge. This hotel has facilities measuring 4408 square feet, including a conference center. Guests can use a terrace and a coffee shop/cafe. A complimentary wireless Internet access.

“Hotel Villa Mercedes knows how to blend colonial architecture with tropical accents, plus it has a spa for wellness treatments. What sets it apart is its staff's dedication; they went above and beyond to help a guest in need. This hotel delivers a distinctive cultural experience.”

James DavidEditor-in-Chief at Tohotel

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Highlights from guests

DiningWonderful Restaurant

Dinner and breakfast were excellent. Service was great. We were offered free drinks, too.

Isabella from Brazil

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BedroomSuper Comfortable

The bed was very comfortable. I rested so well. Everything was nearby, a great location.

Kenji from Japan

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Room FeaturesSpacious Enough

My room was spacious and clean. It had a fridge and plenty of desk space. So useful!

Rajesh from India

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BathroomWonderful Bathroom

The bathroom was wonderful! I really appreciated that it was spacious and very clean.

Jane from Australia

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Double Room Two Double Beds

2 persons

325 sq. feet

2 Double beds

Shower

Coffee machine

room details

Deluxe Suite

2 persons

345 sq. feet

1 King-size bed

Shower

Coffee machine

room details

Superior Double Room

2 persons

325 sq. feet

2 Double beds

Shower

Coffee machine

room details

Standard King Room

2 persons

325 sq. feet

1 King-size bed

Shower

Coffee machine

room details

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Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

No smoking on site
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Coffee shop
Fireplace
Smoke detectors
Fire extinguishers
Key card access

Services

Shuttle service
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Packed lunches
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Board games

Spa & Leisure

Garden area
Public Bath

Room features

Heating
Mini-bar
Sitting area
Garden furniture
Dining table
Ironing facilities

Bathroom

Free toiletries
Sink

Media

Flat-screen TV

Room decor

Parquet floor

Dining Onsite

At Hotel Villa Mercedes San Cristobal, indulge in authentic Mexican cuisine at La Chimenea, where traditional flavors come alive in a warm and inviting setting. Guests can enjoy delightful meals throughout the day while soaking in the vibrant atmosphere of this charming locale.

Hotel Villa Mercedes San Cristobal San Cristobal de las Casas Restaurant photo

La Chimenea

Traditional Mexican

Ambiance

Cozy and welcoming, La Chimenea captures the essence of Mexican culture, providing a delightful backdrop for every meal.

Key Offerings

Savor classic dishes such as enchiladas, tacos, and regional specialties, highlighting the rich culinary heritage of Mexico.

Reservation

Not needed.

Open for breakfast, lunch, and dinner; hours vary.

Location

Diagonal Hermanos Paniagua 32, Barrio De Fatima, San Cristobal de las Casas, Mexico, 29240

Map view

Diagonal Hermanos Paniagua 32, Barrio De Fatima, San Cristobal de las Casas, Mexico, 29240

City landmarks

Museum

Amber Museum

4600 ft

Landmark

Catedral de San Cristobal de Las Casas

3100 ft

Church

Templo de Santo Domingo

1.2 mi

Church

Cathedral of San Cristobal

1.0 mi

Museum

Amber Museum of Chiapas

3900 ft

Church

La Merced Church

3900 ft

Landmark

Kakaw Museum Cultural Cocoa and chocolate

1.0 mi

Museum

Na Bolom Cultural Centre

1.7 mi

Museum

Museum of Traditional Textiles

1.3 mi

Museum

Mesoamerican Museum of Jade

1.0 mi

Landmark

San Cristobal Church

4800 ft

Landmark

Arco del Carmen

1.1 mi

Church

Iglesia de San Francisco

4100 ft

Landmark

Museo del ambar Lilia Mijangos

4600 ft

Landmark

Lagunas de Montebello

4200 ft

Landmark

Mirador de la Escuela SolMaya

4800 ft

Landmark

San Cristobalito

4700 ft

Park

Parque Central

3200 ft

Landmark

Museo de Trajes Regionales

1.0 mi

Landmark

Kinoki

1.3 mi

Landmark

Foro Cultural Kinoki

1.3 mi

Landmark

Templo de San Ramon Nonato

2400 ft

Church

Iglesia Del Carmen

1.1 mi

Landmark

El Arcotete

1.3 mi

Landmark

Nuestras Raices

1.0 mi

Nearby

Teatro Hermanos Dominguez

100 ft

Cinepolis San Cristobal

500 ft

Grutas de San Cristobal

600 ft

Arco de El Carmen & Centro Cultural El Carmen

600 ft

Fatima

1900 ft

Restaurants

Restaurante Fiesta Inn San Cristobal de las Casas

700 ft

Calzada Mexico #5 Barrio de Fatima

Pollos Macajuco

800 ft

18 Barrio San Ramon Next to Autozone

Fragola

2700 ft

Calzada Mexico N_ 15 Frente al Nissan

Las Jicaras del Huanacaxtle Cocina Rustica

1200 ft

Diagonal Hermanos Paniagua # 19

El Huarachazo

1300 ft

10 Diagonal Hermanos Paniagua

Buen Gusto

3200 ft

Ninos Heroes #3

Restaurante Fernando's

3400 ft

Periferico sur Poniente # 5 Barrio De Fatima

El Buen Gusto Restaurante

2100 ft

Avenida Ramon Larrainzar # 92-A

Explore San Cristobal de las Casas

Explore San Cristobal

Catedral de San Cristobal de Las Casas

12 minutes' walk

Iconic cathedral known for its stunning Baroque architecture and vibrant interior. A cultural landmark in the city.

Amber Museum

17 minutes' walk

Museum showcasing the beauty and history of amber, with fascinating exhibits and pieces unique to Chiapas.

Templo de Santo Domingo

25 minutes' walk

Historic church with intricate baroque design, surrounding gardens, and a cultural center offering activities.

Grutas de San Cristobal

3 minutes' walk

Stunning caves featuring impressive rock formations. Ideal for adventure seekers looking for a unique natural experience.

Hiking in Orquideas Moxviquil

15 minutes driving

Beautiful hiking trails with diverse flora and fauna. Perfect for nature lovers and adventure enthusiasts.

Relaxation at local spas

10 minutes driving

Enjoy traditional massage and wellness treatments at a nearby spa, suitable for relaxation and rejuvenation.

Restaurante Fiesta Inn

3 minutes' walk

Casual dining with a mix of local and international dishes. Great ambiance, ideal for families.

Las Jicaras del Huanacaxtle Cocina Rustica

5 minutes' walk

Rustic restaurant serving traditional Chiapas cuisine with fresh ingredients. Popular for its authentic flavors.

Cinepolis San Cristobal

2 minutes' walk

Modern cinema showcasing the latest films in a comfortable environment, suitable for all ages.

Teatro Hermanos Dominguez

1 minute walking

Local theater offering various performances, from plays to concerts, in a charming historic setting.

Getting around

City Centre

San Cristobal de las Casas24 min · 1.2 mi

Airports

Angel Albino Corzo International Airport (TGZ)112 min · 46.2 mi

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Property information and rules

Check-in

from 15:00-18:00

Check-out

from 11:00-12:00

Guest Parking

Private parking is possible on site for free.

Internet

is available in for free.

Breakfast

A full breakfast is served at the price of MXN 165 per person per day.

Children & extra beds

There are no cots provided in a room.

Pets

Pets are not allowed.

Year renovated:

2007

Number of rooms:

Questions of the users

About Hotel Villa Mercedes San Cristobal

What is the best way to reach out to the hotel for arranging airport shuttle services?

5 April 2024

Inquiries about airport shuttles can be made directly on the hotel page.

What time should I plan to arrive for check-in to ensure I'm accommodated without any hassle?

10 March 2024

Check-in begins at 15:00, and the reception operates 24/7 to welcome guests at any hour.

Are there dining options available at the hotel, and what type of cuisine can I expect?

18 May 2024

The hotel features La Chimenea, a restaurant offering traditional Mexican dishes along with Chiapas specialties and international cuisine.

What amenities can I find in the hotel for business travelers?

22 August 2024

The hotel provides a fully equipped business center and meeting rooms tailored for executive needs.

Is there a limit on the number of guests that can share a room?

15 June 2024

The maximum occupancy varies by room type, with specific configurations allowing for up to 4 guests in some rooms.

Can I expect to enjoy any unique architectural features during my stay?

1 September 2024

Yes, the hotel design celebrates the colonial charm of San Cristóbal with stone elements, beautiful gardens, and elegant fireplaces throughout the property.

What kind of atmosphere does the restaurant at the hotel provide?

12 October 2024

La Chimenea offers an intimate dining experience characterized by a cozy ambiance, highlighted by a central fireplace that enhances the dining atmosphere.

Are there any special accommodations for guests with mobility difficulties?

25 November 2024

Yes, the hotel offers accessible options featuring adapted facilities to ensure comfort for all guests.

What types of bedding arrangements do the rooms offer for families traveling together?

3 December 2024

Families can choose rooms with double beds, comfortably accommodating up to 4 people for their stay.

Is there a place within the hotel to hold events or meetings?

17 January 2025

The hotel offers meeting rooms designed for various events, making it an ideal venue for gatherings.