Hotel Unknown, Merida ➤ Reviews, Rooms & Prices 2026

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Key details

About the Hotel

Calle 53 #559 B Y C, Por 74 Y 74 A Barrio De Santi, Merida, Mexico, 97000

Near the Santiago Park

Great

8.5

9.3

/10

5.0

4.2

Loved by Hotel Unknown guests

Spacious rooms
Excellent toiletries
Helpful staff
Delicious food

"Having a spacious room with a private little courtyard and plunge pool was heaven after enduring sweltering temperatures."

pat a from United States

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"The rooms are huge, incredibly clean, and come with a separate living area."

Gregory

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"The pool was a perfect treat we used at nighttime."

Alan from United States

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Amenities

Hotel Unknown offers a rooftop infinity pool with panoramic views of Merida. The on-site wellness center includes a fully equipped gym and a relaxing yoga studio. Guests can also access complimentary bicycles to explore the city's vibrant streets.

Rooms

The hotel boasts 100 guest rooms, each featuring contemporary decor and sophisticated furnishings. Accommodations include spacious suites with private balconies and high-quality bedding. In-room amenities incorporate flat-screen TVs and minibars for added convenience.

Dining

On-site dining is available at the Hotel Unknown Restaurant, offering an array of local and international dishes. The bar provides a selection of regional cocktails and wines, perfect for relaxing after a day of exploration. Guests can enjoy al fresco dining under the stars.

Wellness

The wellness center at Hotel Unknown includes personalized spa services with a variety of treatment options. Visitors can immerse themselves in therapeutic massages or rejuvenating facials. Wellness programs also feature guided meditation sessions.

Location

Hotel Unknown is situated in the historical center of Merida, within walking distance to notable landmarks like Plaza Grande and the Cathedral of Merida. Guests can explore local markets and boutiques just steps from the hotel. Cultural attractions, such as museums and galleries, are easily accessible.

Highlights

Location: Historical center, walking distance to attractions

Rooms: 100 guest rooms with contemporary decor

Dining: On-site restaurant with local and international dishes

Wellness: Personalized spa services and yoga studio

“This 4-star property aims for relaxation, placing an outdoor pool and garden alongside a location close to Mérida's historical center. Its appeal is clear: modern comfort with options such as on-site spa services and private patios for select rooms. However, travelers should consider reports of cleanliness issues and note that air conditioning is limited to the bedrooms.”

James DavidEditor-in-Chief at Tohotel

Location: Great

8.4/10Review score

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Highlights from guests

Room FeaturesSpacious Comfort

The rooms are huge. The AC is excellent, vital for beating the heat. Some rooms even feature private patios with soaking pools.

Ricardo from Spain

Review on

DiningBreakfast Bonus

Breakfast offers traditional choices. Try the Yucatanean offerings and fresh fruit with yogurt and granola. The coffee is American style.

Mei Lin from China

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Spa & LeisurePoolside Paradise

The central pool is surrounded by lush greenery. Some rooms have private plunge pools for cooling off in a peaceful outdoor space.

Isabelle from France

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BedroomRestful Nights

The beds are super comfortable with crisp linens. Rooms are very quiet, perfect for a restful sleep. The air con works very well.

Kenji from Japan

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Select your room type

Hotel Unknown offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Standard King Garden

2 persons

360 sq. feet

1 King-size bed

Shower

Coffee machine

room details

Double Standard Garden

2 persons

455 sq. feet

2 Double beds

Shower

Coffee machine

room details

Standard King Private Pool

2 persons

380 sq. feet

1 King-size bed

Shower

Private pool

room details

Double Standard Private Pool

2 persons

410 sq. feet

2 Double beds

Shower

Private pool

room details

Click button to see more rooms

Show all rooms

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Price and Room Availability Calendar

Check availability and prices for your dates now!

Facilities

Hotel Unknown offers amenities for your comfortable stay and unforgettable experiences

Facilities: Great

8.2/10Review score

General

No smoking on site
Free Wi-Fi
Safe deposit box
Concierge desk
Pets allowed
24-hour security
Luggage storage
Smoke detectors
Fire extinguishers

Services

Room service
Housekeeping
Tours/Ticket assistance
Welcome drink

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Special diet menus

Business

Meeting/ Banquet facilities

Children

Children's menu

Spa & Leisure

Outdoor swimming pool
Beach umbrellas
Sun loungers
Garden area
Spa & wellness centre
Back massage
Head massage
Full body massage
Foot massage

Room features

Air conditioning
Soundproofed rooms
Sitting area
Patio
Terrace
Garden furniture
Tea and coffee facilities

Bathroom

Free toiletries

Media

Flat-screen TV

Dining Onsite

At Hotel Unknown, culinary enthusiasts can indulge in an inviting array of flavors, surrounded by beautiful gardens and a welcoming atmosphere. Offering a blend of traditional Italian and vibrant Mexican cuisines, each dining venue invites guests to experience delightful meals throughout the day, from leisurely breakfasts to evening cocktails.

Unknown

Italian and Mexican

Ambiance

A harmonious blend of traditional charm and modern elegance, this dining space features both indoor and outdoor seating, allowing guests to enjoy the refreshing garden views.

Key Offerings

Signature dishes include handcrafted pasta accompanied by rich sauces and an array of savory Mexican tacos bursting with flavor, perfect for brunch or a casual lunch. Evening cocktail hours offer a carefully curated selection of drinks.

Reservation

Not needed

Open daily from 08:00 to 23:00, catering to breakfast, brunch, lunch, and cocktail hour.

Hotel Unknown Location

Calle 53 #559 B Y C, Por 74 Y 74 A Barrio De Santi, Merida, Mexico, 97000

Map view

Calle 53 #559 B Y C, Por 74 Y 74 A Barrio De Santi, Merida, Mexico, 97000

City landmarks

Square

Plaza Grande

4200 ft

Church

Cathedral of Merida

4200 ft

Park

MEJORADA Park

4200 ft

Museum

Casa de los Montejo

4200 ft

Public Building

Palacio de Gobierno del Estado de Yucatan

4200 ft

Landmark

Arquidiocesis de Yucatan A.R. Iglesia el Jesus

3400 ft

Park

Santa Lucia Park

4200 ft

Landmark

Paseo Montejo

1.1 mi

Square

Pasaje de la Revolucion

4200 ft

Park

Parque de Santa Ana

1.1 mi

Landmark

Fundacion de Artistas

2300 ft

Landmark

Museo de la Gastronomia Yucateca

2700 ft

Museum

Palacio Canton

1.1 mi

Gallery

Galeria Tataya

3300 ft

Gallery

Nahualli

3500 ft

Landmark

Palacio Municipal

3600 ft

Landmark

Casa Pompidou

3500 ft

Museum

Palacio de la Musica

4200 ft

Landmark

La Casa de Donia Way

2100 ft

Gallery

La Sala Art & Design Gallery

3600 ft

Museum

Museo de Arte Contemporaneo

4200 ft

Museum

Anthropology and History Museum

1.1 mi

Gallery

Soho Galleries

3900 ft

Museum

Museum of the City of Merida

4700 ft

Zoo

Zoological Park of Centenario

4400 ft

Landmark

San Juan Park

1.1 mi

Nearby

Market

Mercado de Santiago

1900 ft

Park

Santiago Park

1900 ft

Library

Merida English Library

1900 ft

Restaurants

La Chaya Maya

3000 ft

Calle 55 x 60 y 62 Sucursal Centro

Cafe Montejo Merida

1700 ft

Calle 59 72 y 74. Centro. 584 Barrio de santiago

El Capricho Buffet

2000 ft

Calle 70 490-D Between Calle 57 & Calle 59

Ave Del Paraiso

2500 ft

Calle 13 # 86 Between 10 & 12

Lou's Fine Cuisine

2100 ft

Calle 55 # 522 X 66 y 64 centro

Lo Que Hay Cafe

2100 ft

Calle 55 #533 por 64 y 66 Hotel MedioMundo

Quiche & Cakes

2600 ft

Calle 47 # 521 between Calle 66 and Calle 68. Centro /Downtown

La Prospe del Xtup

2800 ft

59 530 Centro

Hermana Republica Centro

2400 ft

Calle 64 x 55 y 57 Col. Centro

La Casa de Frida

3100 ft

Calle 61 No. 526-A

Flamante Burgers & Friends

3200 ft

Calle 64 No. 403 X 47 Centro

La Fogatta

1700 ft

Calle 59 Suite 490 X 64 Centro Historico

Apoala Mexican Cuisine

3200 ft

Calle 60 471-2 X 55 Portales de Santa Lucía

Explore Merida

Explore Merida's Delights

Mercado de Santiago

7 minutes' walk

Local market offering traditional Yucatecan foods and crafts, perfect for tasting local culture.

Santiago Park

7 minutes' walk

A picturesque park featuring lush landscapes and vibrant local gatherings, ideal for relaxation.

Plaza Grande

16 minutes' walk

Historical square surrounded by stunning colonial buildings, museums, and the city's cultural heart.

Casa de los Montejo

16 minutes' walk

A grand 16th-century house showcasing Merida's colonial architecture and rich history.

Biking Tours

16 minutes' drive

Guided biking tours through Merida provide an exhilarating way to experience the city and its culture.

Cenote Xkeken Visit

10 minutes' drive

Beautiful cenote perfect for swimming and relaxation, featuring crystal-clear waters in a unique natural setting.

La Chaya Maya

11 minutes' walk

Authentic Yucatecan cuisine in a vibrant atmosphere. Don't miss the cochinita pibil.

Cafe Montejo Merida

6 minutes' walk

Charming café known for freshly brewed coffee and local treats, surrounded by a nostalgic ambience.

Palacio de la Musica

16 minutes' walk

A cultural venue hosting live music performances, reflecting the vibrant local arts scene.

La Casa de Donia Way

10 minutes' walk

Cozy environment featuring local artisanal crafts and occasional live events for all ages.

Getting around

City Centre

Merida15 min · 4000 ft

Airports

Manuel Crescencio Rejon International Airport (MID)11 min · 4.4 mi

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Property information and rules

Check-in

from 15:00-20:00

Check-out

from 08:00-12:00

Internet

Wireless internet is available in for free.

Breakfast

The hotel Unknown provides visitors with a free full breakfast.

Pets

Pets are allowed on request.

Number of rooms:

Reviews and Ratings

Feedback about Hotel Unknown from previous guests about their experience.

Review score

Based on 298 verified reviews

8.8/10

Great

91%

Recommend

Breakfast

2.5/10

Cleanliness

8.6/10

Comfort

8.7/10

Facilities

8.2/10

Free Wi-Fi

9.0/10

Location

8.4/10

Paid Wi-Fi

10.0/10

Staff

8.9/10

Value for money

8.4/10

Pros

Clean rooms

Professional staff

Quiet stay

Nice pool

Cons

Maintenance issues

Unclear hours

Extra fees

No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.

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Hotel Unknown, Merida

About the Hotel

Loved by Hotel Unknown guests

Amenities

Rooms

Dining

Wellness

Location

Highlights

Select your room type

Price and Room Availability Calendar

Facilities

General

Services

Dining

Business

Children

Spa & Leisure

Room features

Bathroom

Media

Dining Onsite

Unknown

Hotel Unknown Location

Reviews and Ratings

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