The Metrotel, New Plymouth ➤ Reviews, Rooms & Prices 2026

Name: The Metrotel, New Plymouth
Address: Gill Street 22, New Plymouth, Taranaki, 4310
Price range: US$101+
Rating: 8.8

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The Metrotel New Plymouth Exterior photo

The Metrotel New Plymouth Interior photo

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Key details

About the Hotel

Gill Street 22, New Plymouth, 4310

Close to the Coastal Walkway Foreshore

Great

8.8

9.5

/10

5.0

4.8

Loved by The Metrotel guests

Spacious rooms

Cute staff

Perfect location

Luxury towels

Well-kept place

"The facilities are modern and sparkly clean, with the beds among the most comfortable that I have experienced in a hotel."

townie2001 from New Zealand

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"The room was very spacious, very clean & with contemporary decor & with small kitchen."

Lee-anne from Australia

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"Just a 2 minute walk to the beach front."

Brendon

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4-star urban oasis in New Plymouth's CBD

Location

The Metrotel is situated in the CBD of New Plymouth, providing easy access to local attractions and businesses. Visitors can explore the Govett-Brewster Art Gallery and Coastal Walkway within short walking distances. The hotel is a 15-minute drive from the airport, making travel convenient.

Accommodation

The Metrotel offers over 30 open-plan studio rooms, each equipped with a super king-size bed or twin options available upon request. Rooms feature kitchenettes, separate bathrooms with tiled showers, and step-out balconies that provide city views. For families, the hotel includes two-bedroom studios with mezzanine levels, accommodating various needs.

Guest Amenities

The hotel includes secure off-street parking and complimentary laundry facilities for guest convenience. Each studio room is equipped with air conditioning, smart TVs, and self-contained kitchen amenities to cater to different travel preferences. The hotel also provides a late arrival service and offers easy access for guests with mobility needs.

Dining Options Nearby

While the hotel does not offer on-site dining, a range of restaurants and cafes are within walking distance. Guests can enjoy Italian cuisine at Area41 or organic dishes at Cafe Green Door. Local favorites such as The Good Home and India Today provide a variety of culinary experiences just steps away from the hotel.

Family-Friendly Features

The Metrotel accommodates families with amenities such as port-a-cots and highchairs available upon request. The two-bedroom studios provide ample space for family stays, while the nearby attractions like Pukekura Park offer activities suitable for all ages. The hotel staff is knowledgeable about local family-friendly events and activities.

Highlights

Location: New Plymouth's CBD

Rooms: Two-bedroom studios with mezzanine

Guest Amenities: Secure off-street parking

Dining: Area41 Italian cuisine and nearby cafes

“The Metrotel centers on convenience. Its location in New Plymouth's CBD offers immediate access to the Coastal Walkway, Pukekura Park, and a vibrant culinary scene. The spacious rooms are well-equipped, with kitchen facilities, making it suitable for longer stays.”

Anna BlackEditor-in-Chief at Tohotel

Location: Perfect

9.5/10Review score

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Highlights from guests

Guest ParkingStress-Free Parking

Onsite parking was free! I left the car and walked everywhere. So central!

Oliver from Canada

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BathroomAmazing Shower

The shower had fantastic pressure. Plenty of hot water. The bathroom was modern and spacious.

Chloe from Australia

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Room FeaturesFull Kitchen!

The room included a full-sized fridge, dishwasher, and kitchen with double hotplate.

Rajesh from India

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BedroomSuper King!

The bed was a super king! It was extremely comfortable. High quality linen. Very quiet.

Isabelle from France

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Select your room type

The Metrotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Studio Disability Access
2 persons
32 sq. feet
1 King-size bed
Air conditioning
Heating
room details
Queen Studio
2 persons
23 sq. feet
1 King-size bed
Air conditioning
Heating
room details
Studio
2 persons
32 sq. feet
1 King-size bed
Air conditioning
Balcony
room details

Show all rooms

Price and Room Availability Calendar

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Check-in/ Check-out

Facilities

The Metrotel offers amenities for your comfortable stay and unforgettable experiences

Facilities: Perfect

9.0/10Review score

General

Non-smoking rooms
Free parking
Off-site car park
Express check-in/ -out
Concierge desk
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Lift
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Key access

Guest Parking

Electric kettle
Cookware/ Kitchen utensils

Services

Housekeeping
Laundry
Dry cleaning

Business

Fax/Photocopying

Children

Cots

Facilities for people with disabilities

Toilet for disabled

Room features

Free Wi-Fi in rooms
Air conditioning
Heating
Mini-bar
Sitting area
Patio
Garden furniture
Dining table
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle
Cookware/ Kitchen utensils

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

The Metrotel Location

Gill Street 22, New Plymouth, 4310

Explore New Plymouth

Local Highlights

Puke Ariki

4 minutes' walk

Museum and library showcasing Taranaki's history, with interactive exhibits and a strong cultural emphasis.

Govett-Brewster Art Gallery

7 minutes' walk

Contemporary art gallery featuring rotating exhibitions and a focus on New Zealand artists. Notable for its unique architecture.

Wind Wand

6 minutes' walk

A striking public art piece offering stunning glimpses of the waterfront. Perfect for photography enthusiasts.

Ngamotu Beach

38 minutes' walk

Beautiful ocean beach ideal for swimming, sunbathing, and surfing. Family-friendly and great for a beach day.

Coastal Walkway

9 minutes' walk

Scenic 13 km walkway along the coast. Great for walking or cycling with breathtaking ocean views.

Port Taranaki Walkway

5 minutes' walk

Relaxing seafront pathway ideal for leisurely strolls. Features beautiful coastal scenery and access to cafes.

Brooklands Zoo

20 minutes' walk

Family-friendly zoo featuring native and exotic animals. Admission is free, making it great for budget travelers.

Yoga Classes at Taranaki Yoga

10 minutes' walk

Relaxing yoga studio offering classes for all levels. A good way to unwind and recharge during your stay.

Portofino

1 minute' walk

Italian restaurant known for its cozy ambiance and delicious wood-fired pizzas. Reservations recommended for busy evenings.

India Today Tandoor and Bistro

3 minutes' walk

Casual Indian dining featuring a diverse menu of flavorful dishes. Great for spice lovers and vegetarians.

Emmalou Macaron & Coffee House

2 minutes' walk

Charming patisserie renowned for its exquisite macarons and specialty coffees. Ideal for a sweet treat or light lunch.

Viet Chefs Restaurant

3 minutes' walk

Vietnamese eatery offering fresh pho and other traditional dishes. Great for a casual and authentic dining experience.

New Plymouth Observatory

10 minutes' walk

Family-friendly observatory with regular open nights. Offers stunning stargazing opportunities through powerful telescopes.

The Gables

20 minutes' walk

Historical theater venue hosting a variety of events, including live music and performances. Check the schedule for highlights.

Centre City Shopping Centre

9 minutes' walk

Lively shopping hub with numerous shops and cafes. Ideal for a casual shopping day or a quick bite.

Civic Square

9 minutes' walk

Vibrant public space hosting various events and festivals throughout the year. Perfect for family-friendly outings.

Getting around

City Centre
New Plymouth 3 min · 700 ft
Airports
New Plymouth (NPL) 18 min · 7.3 mi

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Property information and rules

Check-in

from 15:00-20:30

Check-out

from 05:00-10:00

Guest Parking

Private parking is possible on site for free.

Internet

Wireless internet is available in the hotel rooms for free.

Children & extra beds

Maximum capacity of extra beds in a room is 1.

Pets

Pets are not allowed.

Number of rooms:

Reviews and Ratings

Feedback about The Metrotel from previous guests about their experience.

Review score

Based on 663 verified reviews

8.9 /10

Great

96 %

Recommend

Cleanliness

9.2/10

Comfort

9.1/10

Facilities

9.0/10

Free WiFi

9.1/10

Location

9.5/10

Staff

9.0/10

Value for money

8.9/10

Pros

Spacious room

Comfy bed

Good location

Cons

Security issues

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Questions of the users

About The Metrotel

Can a Family Room accommodate a configuration with one double bed and two single beds for two adults and two children?

10 November 2024

A Family Room can be arranged with one King bed and two single beds. This setup is perfect for a family of four.

Is it possible to bring along a small, well-behaved dog during the stay?

15 December 2024

Unfortunately, pets are not allowed on the premises.

How effective is soundproofing in the rooms, especially on weekends?

27 January 2025

Rooms are fitted with double-glazed windows to minimize noise. For those sensitive to sound, quieter rooms are available at the back of the building.

Is late check-in available if arriving around 10 PM?

5 March 2025

Yes, late check-in is offered starting from 3:00 PM, making it convenient for late arrivals.

What size are the twin beds in the Family Room?

22 April 2025

The twin beds are king singles, providing ample sleeping space.

Does the property provide secure bike storage for guests?

8 May 2025

Yes, there is a lockable storage room available for bikes free of charge.

How can I add a child to my booking for a Family Room that shows a price for two adults only?

11 June 2025

For adding a child, please check the rates specifically on the booking site or in the notes section while booking.

Are there rooms available with separated sleeping areas for privacy, specifically in Family Rooms?

14 July 2025

Family rooms feature separate bedrooms closed off by sliding doors, providing privacy for guests.

Is there on-site parking and how does it work if arriving on a busy Saturday?

9 August 2025

Parking is available on a first-come, first-served basis, so it's advisable to arrive early or consult the staff for assistance.

Are there laundry facilities available for guests during their stay?

3 September 2025

Yes, guest laundry facilities are available for a nominal fee, along with a same-day dry-cleaning service.

Is a vaccine passport necessary to stay at this property?

20 October 2025

A vaccine passport is not required for staying here.

What are some local attractions or dining options within walking distance from the property?

30 October 2024

Being centrally located, visitors can easily explore numerous cafes, restaurants, and attractions including the Govett-Brewster Art Gallery and the Coastal Walkway.