The Alana Surabaya, Surabaya ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

Jl. Ketintang Baru I No. 10 - 12, Surabaya, Indonesia, 60231

Close to the biggest mosque in Surabaya

Great

8.1

/10

4.4

4.8

Loved by guests

Spacious rooms
Delicious food
Attentive staff
Good breakfast

"Semi indoor swimming pool so we can swim anytime without worry about hot sunshine."

Ananda Aldrin Toalu from Indonesia

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"Water dispenser at each floor..no plastic waste."

Joerg from Indonesia

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"The breakfast is amazing with it's traditional meals and beverages."

Yanuarti from Germany

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Amenities

The Alana Surabaya offers one large adult pool with a depth of 140 cm, along with two kiddie pools. Guests can also relax in the hotel's whirlpool, which has a depth of 80 cm. The outdoor facilities are open from 6 AM to 6 PM daily for accessibility.

Rooms

Guest accommodations at The Alana Surabaya include rooms adorned with earthy tones and wooden floors. Each room is designed with traditional pillows and throws, offering a touch of ethnic flair. The hotel hosts a range of room types to cater to different needs and preferences.

Location

Conveniently situated less than 15 minutes from Juanda International Airport, The Alana Surabaya is close to major business areas. Nearby attractions include Jatim International Exhibition Center (JATIM Expo) and Trans Icon Mall. The hotel's location provides easy access to the toll road leading to Sidoarjo and Gresik.

Dining

Cinnamon Restaurant provides an all-day dining experience featuring both international and traditional cuisines. Guests can enjoy Thematic Breakfast options every day, including a rich varied menu. The Oryza Coffee Shop offers a selection of coffee and light meals throughout the day.

Family and Kids

The hotel is family-friendly, catering to both adults and children with designated facilities. The outdoor pool is complemented by kid-friendly amenities, ensuring a fun experience for younger guests. A Kids Club offers engaging activities to keep children entertained and active.

Highlights

Location: Less than 15 minutes from Juanda International Airport

Dining: Cinnamon Restaurant with international and traditional dishes

Amenities: One large adult pool with kiddie pools

Family: Engaging Kids Club and family-friendly facilities

“This four-star hotel emphasizes cultural immersion, from its unique 'Payung Rasa' lunch to guided 'Alanaventures'. I noted the family-friendly vibe with the inclusion of a kids' club, alongside business facilities. Its Surabaya location places guests near attractions like the City of Tomorrow and Suroboyo Carnival Night Market.”

James DavidEditor-in-Chief at Tohotel

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Highlights from guests

DiningBreakfast Paradise

The breakfast had excellent variety. There were many options, with a menu that offered excellent value.

Rajesh Patel from India

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Sports & FitnessGreat Facilities

The gym and indoor pool were great. I could swim anytime without worry about hot sunshine. A sauna room is next to the pool.

Kenji Tanaka from Japan

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Room FeaturesCozy Comfort

The rooms are big and always clean and comfy. The hotel also provides complimentary slippers, which is a nice touch.

Ingrid Schmidt from Germany

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Guest ParkingWater on tap

Water dispensers are on every floor. I could have hot or cold water anytime, reducing plastic waste.

David O'Connell from Australia

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe Double Room

2 persons

345 sq. feet

1 King-size bed

Shower

Air conditioning

room details

Club Room

2 persons

345 sq. feet

1 King-size bed

Shower

Air conditioning

room details

Premier Double Room

2 persons

305 sq. feet

2 Single beds

Shower

Air conditioning

room details

Suite

2 persons

690 sq. feet

1 King-size bed

Air conditioning

room details

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Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

Non-smoking rooms
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
No pets allowed
24-hour security
Lift
Coffee shop
Fire extinguishers

Sports & Fitness

Fitness centre
Yoga class
Sports trainer

Guest Parking

Electric kettle

Services

Paid airport shuttle
Valet parking
Room service
Laundry

Dining

Restaurant
Poolside snack bar

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Kids club

Spa & Leisure

Indoor swimming pool
Live entertainment
Garden area
Sauna
Massage

Room features

Air conditioning
Mini-bar
Sitting area
Terrace
Dining table
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Dining Onsite

At The Alana Surabaya, dining becomes an exploration of flavors, celebrating a fusion of Indonesian, Asian, and international cuisine. With inviting spaces and comforting atmospheres, guests can indulge in both local favorites and global staples, making each meal a delightful experience.

The Alana Surabaya Hotel Restaurant photo

Oryza Coffee Shop

Indonesian, Asian, International

Ambiance

Warm and relaxed environment perfect for casual dining

Key Offerings

Enjoy a diverse menu featuring beef tenderloin, chicken breast, and prawn, catering to various tastes.

Reservation

Hours vary

Phoenix Lounge

Indonesian and Asian light fare

Ambiance

Charming lounge setting ideal for socializing or unwinding

Key Offerings

Savor light snacks and refreshing drinks while enjoying the comfort of the lounge atmosphere.

Reservation

Hours vary

Location

Jl. Ketintang Baru I No. 10 - 12, Surabaya, Indonesia, 60231

Map view

Jl. Ketintang Baru I No. 10 - 12, Surabaya, Indonesia, 60231

City landmarks

Landmark

Taman Bungkul

2.0 mi

Zoo

Surabaya Zoo

1.6 mi

Landmark

Carnival Park Suroboyo

1.8 mi

Mosque

Masjid Nasional Al-Akbar

1.6 mi

Landmark

Taman Pelangi

1.1 mi

Landmark

Monumen Kapal Selam

3.9 mi

Mall

Royal Plaza Surabaya

5100 ft

Landmark

Sura and Baya statue

1.6 mi

Mosque

Masjid Baitul Haq Kejati Jatim

2100 ft

Church

GPIB Bukit Sion

3700 ft

Landmark

Gereja Protestan Bukit Sion

3900 ft

Landmark

Stasiun Margorejo

4900 ft

Mall

Maspion Square

4.3 mi

Mosque

Masjid Mu'ayyad

4.3 mi

Nearby

Church

GPDI Alfa Omega

900 ft

Masjid Al Jihad

900 ft

Masjid Al-Hidayah

900 ft

Mosque

Masjid An-Nur Ubhara

900 ft

Restaurants

KFC Ahmad Yani

3.9 mi

Jl. Jend. Ahmad Yani No. 76-86 (sebelah DBL Arena)

Coffee Toffee

3.9 mi

Jl. Jendral Ahmad Yani 97 - 115

Boulangerie Komugi

3.8 mi

Jl. Raya Margorejo Indah

Explore Surabaya

Surabaya Zoo

3 minutes driving

Home to diverse wildlife, Surabaya Zoo offers family fun and animal exhibits, perfect for an educational outing.

Taman Pelangi

20 minutes walking

A vibrant park featuring colorful lanterns and recreational areas, great for leisurely strolls and family activities.

Masjid Nasional Al-Akbar

10 minutes driving

This majestic mosque is an architectural marvel, known for its large dome and serene atmosphere, welcoming visitors of all faiths.

Carnival Park Suroboyo

10 minutes driving

An amusement park with rides and attractions, perfect for thrill-seekers of all ages looking for fun and adventure.

Spa and Wellness Centers

5 minutes driving

Relaxing spas nearby offer massages and wellness treatments, perfect for unwinding after a day of exploring.

Royal Plaza Surabaya Food Court

19 minutes walking

A blend of local and international cuisines in a vibrant setting. A must-try for casual dining and diverse options.

KFC Ahmad Yani

15 minutes driving

Famed for its fried chicken, this casual spot provides a quick meal option for families and travelers on the go.

Stasiun Margorejo

5 minutes driving

An engaging local cultural hub with live performances and art exhibitions, appealing to art enthusiasts and families alike.

Jazz Bar Surabaya

10 minutes driving

This cozy venue features live jazz sessions, offering a perfect ambiance for couples and relaxation after a busy day.

Getting around

City Centre

Surabaya10 min · 3.9 mi

Airports

Juanda International Airport (SUB)20 min · 8.3 mi

Abdul Rachman Saleh Airport (MLG)120 min · 49.4 mi

Train

Gubeng Train Station10 min · 4.0 mi

Pasar Turi Train Station Surabaya12 min · 4.8 mi

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Property information and rules

Check-in

from 14:00-23:59

Check-out

until 12 pm

Guest Parking

Private parking is possible at a location nearby for free.

Internet

is available in for free.

Breakfast

A full breakfast is served at the price of Rp 140,000 per person per day.

Pets

Pets are not allowed.

Number of floors:

Number of rooms:

173

Questions of the users

About The Alana Surabaya

What are the operating hours of the spa services available at this hotel?

22 November 2024

Unfortunately, no spa services are available within the hotel.

Are there any designated smoking rooms at the hotel?

10 January 2025

Smoking rooms are available in Superior, Deluxe, and Suite categories.

What dining options are available at the hotel?

15 December 2024

The hotel features several dining venues, including Prawiro Restaurant and Verde Social Garden, offering a diverse range of local and international cuisines.

Is there a gym available for guests to use?

19 October 2024

Yes, a well-equipped fitness center is available for guests from 06:00 until 22:00.

Can children enjoy activities at the hotel?

05 February 2025

Absolutely! The hotel features a Kids Club offering engaging activities to entertain and educate children throughout their stay.

What are the pool hours and features at the hotel?

28 March 2025

The outdoor pool is open from 06:00 to 18:00, featuring a large adult pool and a shallow kiddie pool for children.

Are there any special dining experiences available?

12 April 2025

Guests can enjoy themed dining experiences and special lunch programs that highlight local culinary delights and cultural performances.

Is there an area for hosting business meetings or events at the hotel?

15 September 2024

Yes, the hotel offers several meeting and conference rooms equipped to host various events, from small meetings to large gatherings.

What can guests expect from the Arjuna Executive Lounge?

23 February 2025

The Arjuna Executive Lounge offers a serene environment, including premium drink selections and international snacks, ideal for relaxation or business discussions.

Does the hotel offer room service, and what are its hours?

30 March 2025

Yes, 24-hour room service is available for guests to enjoy a meal in the comfort of their rooms.