The Alana Surabaya | Pool, Spa & Free Minibar from $37

Name: The Alana Surabaya, Surabaya
Address: Jl. Ketintang Baru I No. 10 - 12, Surabaya, East Java, 60231
Price range: US$42+
Rating: 8.5

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Key details

About the Hotel

Jl. Ketintang Baru I No. 10 - 12, Surabaya, 60231

Close to the biggest mosque in Surabaya

Great

8.5

/10

5.0

4.8

Loved by The Alana Surabaya guests

Spacious rooms

Delicious food

Attentive staff

Good breakfast

"Semi indoor swimming pool so we can swim anytime without worry about hot sunshine."

Ananda Aldrin Toalu from Indonesia

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"Water dispenser at each floor..no plastic waste."

Joerg from Indonesia

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"The breakfast is amazing with it's traditional meals and beverages."

Yanuarti from Germany

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4-star urban retreat with modern conveniences

Amenities

The Alana Surabaya offers an extensive range of facilities that cater to both leisure and business. Guests can enjoy luxurious recreational spaces, including a chic swimming pool and a well-equipped fitness center. Advanced business amenities include flexible meeting spaces suitable for medium-sized conferences.

Rooms

Guest rooms at The Alana Surabaya are contemporary in design and prioritize comfort. Each room is equipped with the latest technology and ensures a tranquil stay. Guests have the choice of several room types to accommodate individual preferences and group sizes.

Dining

On-site dining options reflect the best in traditional local fare alongside various international dishes. The hotel's restaurants have gained acclaim for their authentic flavors and diverse menus. Guests can enjoy a seamless dining experience with a focus on quality ingredients.

Location

Located in the bustling city of Surabaya, the hotel provides convenient access to major attractions, including cultural sites and shopping areas. This urban setting invites exploration through its rich history and vibrant lifestyle. The Alana's central location makes it a strategic base for both business travelers and tourists.

Experiences

The Alana Hotel Surabaya offers 'Alanaventures,' guided experiences that delve into the local culture and attractions. This service allows guests to participate in curated excursions that highlight local history and entertainment. Group and individual options for these experiences enhance guests' engagement with the surroundings.

Highlights

Location: Convenient access to major attractions

Rooms: Contemporary in design with various types

Dining: Authentic flavors and diverse menus

Experiences: Curated excursions with local insights

“This four-star hotel emphasizes cultural immersion, from its unique 'Payung Rasa' lunch to guided 'Alanaventures'. I noted the family-friendly vibe with the inclusion of a kids' club, alongside business facilities. Its Surabaya location places guests near attractions like the City of Tomorrow and Suroboyo Carnival Night Market.”

Anna BlackEditor-in-Chief at Tohotel

Location: Great

8.5/10Review score

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Highlights from guests

DiningBreakfast Paradise

The breakfast had excellent variety. There were many options, with a menu that offered excellent value.

Rajesh Patel from India

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Sports & FitnessGreat Facilities

The gym and indoor pool were great. I could swim anytime without worry about hot sunshine. A sauna room is next to the pool.

Kenji Tanaka from Japan

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Room FeaturesCozy Comfort

The rooms are big and always clean and comfy. The hotel also provides complimentary slippers, which is a nice touch.

Ingrid Schmidt from Germany

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Guest ParkingWater on tap

Water dispensers are on every floor. I could have hot or cold water anytime, reducing plastic waste.

David O'Connell from Australia

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Select your room type

The Alana Surabaya offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe Twin Room
2 persons
32 sq. feet
2 Single beds
Air conditioning
Shower
room details
Deluxe Double Room
2 persons
32 sq. feet
1 King-size bed
Air conditioning
Shower
room details
Club Room
2 persons
32 sq. feet
1 King-size bed
Air conditioning
Shower
room details

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Price and Room Availability Calendar

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Check-in/ Check-out

Facilities

The Alana Surabaya offers amenities for your comfortable stay and unforgettable experiences

Facilities: Great

8.3/10Review score

General

Non-smoking rooms
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
No pets allowed
24-hour security
Lift
Coffee shop
Fire extinguishers

Sports & Fitness

Fitness centre
Yoga class
Sports trainer

Guest Parking

Electric kettle

Services

Valet parking
Room service
Laundry

Dining

Restaurant
Poolside snack bar

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Kids club

Spa & Leisure

Indoor swimming pool
Live entertainment
Garden area
Sauna
Massage

Room features

Air conditioning
Mini-bar
Sitting area
Terrace
Dining table
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Dining Onsite

At The Alana Surabaya, dining becomes an exploration of flavors, celebrating a fusion of Indonesian, Asian, and international cuisine. With inviting spaces and comforting atmospheres, guests can indulge in both local favorites and global staples, making each meal a delightful experience.

Oryza Coffee Shop
Indonesian, Asian, International
Ambiance
Warm and relaxed environment perfect for casual dining
Key Offerings
Enjoy a diverse menu featuring beef tenderloin, chicken breast, and prawn, catering to various tastes.
Reservation
No
Hours vary
Phoenix Lounge
Indonesian and Asian light fare
Ambiance
Charming lounge setting ideal for socializing or unwinding
Key Offerings
Savor light snacks and refreshing drinks while enjoying the comfort of the lounge atmosphere.
Reservation
No
Hours vary

The Alana Surabaya Location

Jl. Ketintang Baru I No. 10 - 12, Surabaya, 60231

Explore Surabaya

Surabaya Zoo

3 minutes driving

Home to diverse wildlife, Surabaya Zoo offers family fun and animal exhibits, perfect for an educational outing.

Taman Pelangi

20 minutes walking

A vibrant park featuring colorful lanterns and recreational areas, great for leisurely strolls and family activities.

Masjid Nasional Al-Akbar

10 minutes driving

This majestic mosque is an architectural marvel, known for its large dome and serene atmosphere, welcoming visitors of all faiths.

Carnival Park Suroboyo

10 minutes driving

An amusement park with rides and attractions, perfect for thrill-seekers of all ages looking for fun and adventure.

Spa and Wellness Centers

5 minutes driving

Relaxing spas nearby offer massages and wellness treatments, perfect for unwinding after a day of exploring.

Royal Plaza Surabaya Food Court

19 minutes walking

A blend of local and international cuisines in a vibrant setting. A must-try for casual dining and diverse options.

KFC Ahmad Yani

15 minutes driving

Famed for its fried chicken, this casual spot provides a quick meal option for families and travelers on the go.

Stasiun Margorejo

5 minutes driving

An engaging local cultural hub with live performances and art exhibitions, appealing to art enthusiasts and families alike.

Jazz Bar Surabaya

10 minutes driving

This cozy venue features live jazz sessions, offering a perfect ambiance for couples and relaxation after a busy day.

Getting around

City Centre
Surabaya 10 min · 4.0 mi
Airports
Juanda (SUB) 22 min · 8.8 mi
Abdul Rachman Saleh (MLG) 120 min · 49.4 mi
Train
Gubeng Train Station 10 min · 4.0 mi
Pasar Turi Train Station Surabaya 12 min · 4.8 mi

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Property information and rules

Check-in

from 14:00-23:59

Check-out

until 12 pm

Guest Parking

Private parking is possible at a location nearby for free.

Internet

Wireless internet is available in the entire hotel for free.

Breakfast

A full breakfast is served at the price of IDR 140000.0 per person.

Pets

Pets are not allowed.

Number of floors:

Number of rooms:

173

Reviews and Ratings

Feedback about The Alana Surabaya from previous guests about their experience.

Review score

Based on 223 verified reviews

9.5 /10

Perfect

97 %

Recommend

Cleanliness

8.9/10

Comfort

8.8/10

Facilities

8.3/10

Free WiFi

8.5/10

Location

8.5/10

Staff

9.0/10

Value for money

8.4/10

Pros

Clean room

Convenient location

Water dispenser

Big room

Cons

Thin walls

Unprofessional staff

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Questions of the users

About The Alana Surabaya

What are the operating hours of the spa services available at this hotel?

22 November 2024

Unfortunately, no spa services are available within the hotel.

Are there any designated smoking rooms at the hotel?

10 January 2025

Smoking rooms are available in Superior, Deluxe, and Suite categories.

What dining options are available at the hotel?

15 December 2024

The hotel features several dining venues, including Prawiro Restaurant and Verde Social Garden, offering a diverse range of local and international cuisines.

Is there a gym available for guests to use?

19 October 2024

Yes, a well-equipped fitness center is available for guests from 06:00 until 22:00.

Can children enjoy activities at the hotel?

05 February 2025

Absolutely! The hotel features a Kids Club offering engaging activities to entertain and educate children throughout their stay.

What are the pool hours and features at the hotel?

28 March 2025

The outdoor pool is open from 06:00 to 18:00, featuring a large adult pool and a shallow kiddie pool for children.

Are there any special dining experiences available?

12 April 2025

Guests can enjoy themed dining experiences and special lunch programs that highlight local culinary delights and cultural performances.

Is there an area for hosting business meetings or events at the hotel?

15 September 2024

Yes, the hotel offers several meeting and conference rooms equipped to host various events, from small meetings to large gatherings.

What can guests expect from the Arjuna Executive Lounge?

23 February 2025

The Arjuna Executive Lounge offers a serene environment, including premium drink selections and international snacks, ideal for relaxation or business discussions.

Does the hotel offer room service, and what are its hours?

30 March 2025

Yes, 24-hour room service is available for guests to enjoy a meal in the comfort of their rooms.