"Breakfast was outstanding. Wide variety of food and beautiful dining room - seemed a miniature version of Hall of Mirrors in Versailles!"
Martin from United Kingdom
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"The daily turndown service with Belgian chocolates is excellent!"
Keval R from United States
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"We were fortunate to get a room on the top floor which included access to the rooftop patio overlooking the rooftops and the bell tower."
Catherine from United States
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Location
Relais & Chateaux Hotel Heritage is situated in a 19th-century mansion just one block from the Market Square in Bruges. The location provides easy access to the main attractions, including the Belfry tower and Groeninge Museum, all within walking distance. Visitors can enjoy the nearby canals and historic architecture that characterize this medieval city.
Dining
Restaurant Le Mystique offers a fine dining experience, featuring Belgian-French cuisine from Chef Gregory Slembrouck. Guests can savor unique culinary moments with dishes crafted from local and seasonal ingredients, and the restaurant has received 2 red forks from the Michelin Guide. Reservations are recommended due to the restaurant's popularity among both hotel guests and external visitors.
Wellness
The hotel's wellness area includes a sauna and steam room, designed for relaxation after a day of exploring Bruges. Guests can enjoy a range of Sothys treatments for both face and body, focusing on anti-stress and beauty. Booking treatments in advance is encouraged to ensure availability.
Rooms
Relais & Chateaux Hotel Heritage features 22 individually decorated rooms, offering a blend of classical style with contemporary amenities. Deluxe rooms and Junior Suites provide additional space and comfort, with some offering views over the city's theater and the Belfry tower. Each room is equipped with high-quality amenities, including Nespresso coffee machines and free WiFi.
Business Services
For small meetings, the hotel provides a meeting room accommodating up to 10 guests, equipped with high-speed Internet. This intimate setting is ideal for executive discussions in a quiet environment. The hotel also offers concierge services to assist with travel plans or restaurant reservations.
Highlights
Location: 19th-century mansion, one block from the Market Square
Dining: Restaurant Le Mystique with 2 red forks from the Michelin Guide
Wellness: Sauna and steam room available for relaxation
Rooms: 22 individually decorated rooms with high-quality amenities
“This Bruges institution clearly understands hospitality, offering personalized service within an elegant, historically rich setting. Its central location allows for easy exploration, while the on-site restaurant, 'Le Mystique', promises a memorable dining experience. In my opinion, it distinguishes itself with thoughtful touches like nightly treats and valet parking.”
James DavidEditor-in-Chief at Tohotel
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Select your room type
Relais & Chateaux Hotel Heritage offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe Double Room
2 persons
325 sq. feet
1 King-size bed
Shower
Coffee machine
room details
Classic Double Room
2 persons
220 sq. feet
1 King-size bed
Shower
Coffee machine
room details
Junior Suite Theatre View
2 persons
435 sq. feet
1 King-size bed
City view
Shower
Coffee machine
room details
Junior Suite Belfry View
2 persons
435 sq. feet
1 King-size bed
Shower
Coffee machine
room details
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Facilities
Relais & Chateaux Hotel Heritage offers amenities for your comfortable stay and unforgettable experiences
Facilities:
Perfect
9.1/10Review score
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
No pets allowed
24-hour security
Luggage storage
Allergy-free rooms
Lift
Currency exchange
Barber shop
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Cycling
Guest Parking
Electric kettle
Services
Airport shuttle
Valet parking
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Grocery shopping service
Welcome drink
Dining
In-room breakfast
Restaurant
Bar/ Lounge area
Outdoor dining area
Packed lunches
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Babysitting/Child services
Board games
Spa & Leisure
Sun terrace
Spa & wellness centre
Sauna
Turkish bath
Steam room
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Back massage
Head massage
Full body massage
Foot massage
Make up services
Room features
Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Dressing area
Terrace
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
iPad
AM/FM alarm clock
Room decor
Carpeted floor
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Dining Onsite
Indulge in a culinary exploration at Relais & Chateaux Hotel Heritage, featuring elegant dining options that highlight the rich flavors of local Belgian and Nepali cuisines. Guests can enjoy a romantic dinner at Le Mystique or unwind at the vibrant Tribal Bar amidst serene surroundings.
Restaurant 'Le Mystique'
Belgian with authentic Nepali and Newari specialties
Ambiance
Stylish fine dining ambiance, infused with romantic lighting and intimate seating
Key Offerings
A la carte menu featuring local delicacies made with fresh produce from Bhaktapur, providing a delightful choice for those seeking both classic and exotic flavors
Reservation
Recommended
Open for dinner; hours vary
Tribal Bar
Casual drinks and light fare
Ambiance
Vibrant atmosphere perfect for relaxation after a day of exploration, with comfortable seating and a lively vibe
Key Offerings
A varied selection of drinks, ideal for unwinding with friends or enjoying a quiet moment; the perfect spot to sip cocktails in a laid-back setting
Reservation
Not needed
Hours vary
Heritage Garden
Quick meals in a natural setting
Ambiance
Lush garden area that provides a serene backdrop for casual dining amidst charming greenery
Key Offerings
Delicious meals prepared by the chef, offering a quick and delightful option for guests to enjoy the outdoors while savoring flavorful dishes
Feedback about Relais & Chateaux Hotel Heritage from previous guests about their experience.
Review summary
Based on recent reviews
Powered by AI
Hotel Heritage is often described as beautiful, ideally located near the Grote Markt, with decor in the Louis XV style. Guests frequently enjoy the spacious rooms by European standards, equipped with modern amenities. The breakfast is widely considered a highlight, while some rooms at the back may have views of less appealing neighboring facades.
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Review score
Based on 201 verified reviews
9.2/10
Perfect
96%
Recommend
Breakfast
9.9/10
Location
9.7/10
Paid Wi-Fi
6.2/10
Value for money
8.5/10
Pros
City center location
Exceptional staff
Complimentary snacks
Comfortable bed
Valet parking
Cons
Uncomfortable mattress
No interconnecting rooms
Guest reviews
based on 357 reviews
9.2/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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Questions of the users
About Relais & Chateaux Hotel Heritage
Can an extra bed be added for my child's comfort in the room?
15 November 2024
Yes, extra beds can be added to Deluxe rooms and Junior Suite Loft rooms for an additional charge of €75 per night.
Is access to the spa included in the price of my stay?
10 December 2024
Access to the sauna and hammam is included in the room price. Spa treatments at "Le Moment" are available at an additional cost.
Are pets allowed to stay with guests at the hotel?
5 January 2025
Unfortunately, no pets are allowed in the hotel due to policies concerning guest allergies.
Are there interconnecting rooms available for families traveling together?
20 February 2025
Interconnecting rooms are not available, but rooms can be allocated close to each other upon request and availability.
Is room service available for breakfast and dinner during my stay?
30 March 2025
Yes, room service is available for both breakfast and dinner, allowing for a more intimate dining experience.
Are there any facilities for special romantic occasions at the hotel?
15 April 2025
Yes, the hotel offers options such as champagne, rose petals, and fine dining experiences to enhance special occasions.
Is there a sauna or steam room available for guests?
25 May 2025
Yes, the hotel features a sauna and hammam that are open daily for guest relaxation.
What measures have been taken to ensure guest safety during check-in?
8 June 2025
Strict hygiene and cleanliness standards are in place, complying with health authority guidelines to ensure guest safety.
What is the best way to reach the hotel from the train station?
12 July 2025
Taxis are available outside the train station, or you can enjoy a pleasant 20-minute walk through the beautiful streets of Bruges.
Can the hotel assist with arranging transport to local attractions?
18 August 2025
Yes, the concierge can assist with suggestions for local attractions and arrange transportation as needed.