Hotel Rancho Encantado, Bacalar ➤ Reviews, Rooms & Prices 2026

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Hotel Rancho Encantado Bacalar Exterior photo

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Key details

About the Hotel

Carretera Federal 307 Km 24, Bacalar, Mexico, 77930

Close to Lake Bacalar

Great

8.8

9.5

/10

4.6

4.7

Loved by Hotel Rancho Encantado guests

Awesome staff
Magical sunrise
Gourmet food
Private deck
Comfortable bed

"Our deluxe suite was so beautiful."

Olivia from United States

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"We had the 'villa' room with direct water acces, out own dock and the jacuzzi."

Bram the traveller from Netherlands

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"There is no better location on the lake, especially if you rent a waterfront cabana with stairs leading directly into the water!"

Anne

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Location

Rancho Encantado Eco Resort & Spa is located on the tranquil shores of Bacalar Lagoon, recognized for its stunning seven colors and crystal-clear waters. Situated in southern Quintana Roo, the resort is approximately 24.85 miles from Chetumal Airport and 124.27 miles from Tulum. Surrounded by tropical gardens and fruit orchards, the hotel serves as a sanctuary for over 150 species of tropical birds and various orchids.

Accommodations

The hotel offers 12 types of eco-friendly accommodations, including cabins, rooms, suites, and a private villa. Each unit includes air conditioning, a terrace, and incorporates indigenous wood designs to blend with the natural surroundings. Guests can choose options that include an outdoor hydromassage tub or direct access to the lagoon, ensuring a comfortable stay.

Dining

Dining at Rancho Encantado takes place at Los Hechizos restaurant, which specializes in local and organic cuisine using fresh, locally-sourced ingredients. Guests can expect a menu filled with regional and international flavors, as well as vegetarian options and homemade breads. The Kai Kai Snack Bar offers a diverse selection of drinks from midday until 8 p.m., complementing the dining experience.

Wellness

The Elixir Spa provides an array of relaxing and rejuvenating treatments that incorporate traditional techniques and natural products. Spa services are available in an inviting over-water bungalow, allowing guests to enjoy views of the lagoon while unwinding. Treatments including reflexology and hot stone massage promote relaxation and well-being after adventurous days.

Activities

Rancho Encantado offers various tours and outings, enhancing guests' connection to the natural beauty of Bacalar. Kayaking expeditions begin at sunrise, allowing individuals to explore the lagoon's serene waters. Additionally, guests can opt for cultural excursions to nearby archaeological sites like Chacchoben and the historic Bacalar Fort.

Highlights

Location: Bacalar Lagoon, surrounded by tropical gardens

Accommodations: 12 types of eco-friendly lodging

Dining: Los Hechizos restaurant with local cuisine

Wellness: Elixir Spa with over-water treatments

Activities: Kayaking and cultural tours

“This lagoon-side haven just outside Bacalar emphasizes eco-consciousness without sacrificing comfort. I particularly appreciate the focus on local ingredients, something that signals true commitment. For travelers seeking wellness alongside their wanderlust, this is a strong choice.”

James DavidEditor-in-Chief at Tohotel

Location: Perfect

9.0/10Review score

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Highlights from guests

Sports & FitnessLagoon Fun!

Free kayaks and paddle boards let us explore the lagoon at our own pace. We loved paddling in the crystal-clear water.

Ethan from Canada

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DiningSunrise Breakfasts

Breakfast on the lagoon-view deck was magical. The fresh, local ingredients and tortillas were amazing every morning.

Isabella from Brazil

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Room FeaturesPrivate Paradise

Our cabana had direct lagoon access and a private swim dock. Napping in the hammock was the ultimate relaxation.

Rajesh from India

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Spa & LeisureRelax by the Lagoon

The dock had hammocks for lounging. The hot tub and pool were great for unwinding and enjoying the views.

Mei from China

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Select your room type

Hotel Rancho Encantado offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Bungalow

2 persons

485 sq. feet

2 Single beds or 1 Queen-size bed

Shower

room details

Double Room Two Double Beds

2 persons

335 sq. feet

2 Double beds

Shower

Coffee machine

room details

Queen Room

2 persons

335 sq. feet

1 King-size bed

Shower

Coffee machine

room details

Standard Twin Room Garden View

2 persons

585 sq. feet

2 Double beds

Garden view

Shower

Coffee machine

room details

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Facilities

Hotel Rancho Encantado offers amenities for your comfortable stay and unforgettable experiences

Facilities: Great

8.8/10Review score

General

Smoking allowed in designated areas
Free Wi-Fi in public areas
Parking
Safe deposit box
VIP check-in/ -out
No pets allowed
24-hour security
Luggage storage
Private beach
Vending machines
Fire extinguishers
Key access

Sports & Fitness

Table tennis
Yoga class

Services

Paid airport shuttle
Room service
Housekeeping
Tours/Ticket assistance
Welcome drink

Dining

Restaurant
Bar/ Lounge area
Special diet menus

Children

Children's menu

Spa & Leisure

Plunge pool
Beach access
Sun loungers
Garden area
Spa & wellness centre
Jacuzzi
Back massage
Head massage
Full body massage
Foot massage
Public Bath
Shallow end

Room features

Air conditioning
Mini-bar
Sitting area
Patio
Terrace
Garden furniture
Tea and coffee facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Dining Onsite

Discover the culinary delights at Hotel Rancho Encantado, where the charming restaurant Los Hechizos offers a warm family-friendly atmosphere. Guests can experience a delightful fusion of authentic Mexican flavors alongside international favorites, making every meal a true taste of the region.

Hotel Rancho Encantado Bacalar Restaurant photo

Los Hechizos

Mexican and International cuisine

Ambiance

A welcoming family-friendly setting with a cozy atmosphere, making it perfect for gatherings or intimate meals.

Key Offerings

Savor vegetarian options along with traditional Mexican dishes, suitable for all meal types-breakfast, lunch, and dinner.

Reservation

Reservations are not needed.

Open daily from 07:30 to 10:00 for breakfast, lunch, and dinner.

Hotel Rancho Encantado Location

Carretera Federal 307 Km 24, Bacalar, Mexico, 77930

Map view

Carretera Federal 307 Km 24, Bacalar, Mexico, 77930

City landmarks

Museum

Fort San Felipe Bacalar

2.8 mi

Landmark

Balneario Ecologico

2.4 mi

Landmark

Natural Protected Area

2.4 mi

Landmark

Mercado Municipal de Bacalar

2.5 mi

Lake

Bacalar

2.8 mi

Church

Parroquia de San Joaquin

2.7 mi

Landmark

Cenote de la Bruja

2.9 mi

Landmark

Lake Bacalar

3.1 mi

Landmark

General Angel Remigio Rosado

2.8 mi

Landmark

love bacalar souvenirs

2.9 mi

Landmark

Canal Piratas

3.1 mi

Landmark

Muelle Mirador Publico de Bacalar

3.0 mi

Landmark

Balneario Municipal de Bacalar

3.1 mi

Nearby

South of Cancun near Chetumal

Lago Bacalar

400 ft

Restaurants

Hunab Ku Cocina de Vanguardia

1100 ft

Carretera Chetumal - Carrillo Puerto

Explore Bacalar

Lago Bacalar

2 minutes walking

The stunning Lake Bacalar features brilliant blue shades and is ideal for swimming or kayaking.

Balneario Ecologico

6 minutes drive

This ecological park offers beautiful spots for swimming and picnicking amidst lush nature.

Fort San Felipe Bacalar

7 minutes drive

A historic fort with breathtaking views of Bacalar, reflecting its rich pirate and colonial history.

Kayaking on Lake Bacalar

2 minutes walking

Rent a kayak to paddle the serene waters and admire the natural beauty around you.

Cenote de la Bruja

10 minutes drive

A short drive leads to this enchanting cenote, perfect for swimming and relaxation.

Hunab Ku Cocina de Vanguardia

5 minutes walking

A contemporary spot with a unique menu featuring local ingredients and gourmet dishes.

Café del Mar

7 minutes drive

This beachfront café combines casual dining with spectacular sunset views and fresh seafood.

Muelle Mirador Publico de Bacalar

8 minutes drive

A vibrant waterfront area for families with restaurants, bars, and live music events.

Local Live Music Venues

8 minutes drive

Experience the local music scene with various venues hosting live performances regularly.

Getting around

City Centre

Bacalar7 min · 2.8 mi

Airports

Chetumal International (ctm)61 min · 25.0 mi

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Property information and rules

Check-in

from 16:00-22:00

Check-out

until 12 pm

Guest Parking

Private parking is possible on site for free.

Internet

Wireless internet is available in public areas for free.

Breakfast

A full breakfast is served at the price of MXN 250 per person per day.

Children & extra beds

There are no extra beds provided in a room.

Pets

Pets are not allowed.

Number of rooms:

Reviews and Ratings

Feedback about Hotel Rancho Encantado from previous guests about their experience.

Review score

Based on 573 verified reviews

9.2/10

Perfect

93%

Recommend

Cleanliness

9.0/10

Comfort

9.1/10

Facilities

8.8/10

Free Wi-Fi

9.0/10

Location

9.0/10

Staff

8.9/10

Value for money

8.0/10

Pros

Sweet welcome

Easy communication

Purified water

Cons

Highway noise

Spotty service

Late check-in

based on 1455 reviews

4.5/5

No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.

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Questions of the users

About Hotel Rancho Encantado

Are paddle boards and kayaks available for guests to use during their stay?

10 November 2024

Paddle boards and kayaks are available for guests to enjoy at no extra cost.

What is the typical cost of a lake tour, and what experiences are included?

15 January 2025

The lake tour is priced at 500 Mexican pesos per person and includes visits to three cenotes, the pirate channel, the Bacalar fort, and complimentary snacks and non-alcoholic drinks.

Is air conditioning provided in the accommodations?

22 December 2024

All units are equipped with air conditioning for your comfort.

Is early check-in allowed, and can guests enjoy the facilities while waiting for their room?

5 March 2025

Early check-in is possible based on availability, and guests are welcome to use the facilities, including kayaks and paddle boards, after registration.

Are boat tours still offered, and how much do they cost?

1 February 2025

Boat tours are available at a cost of 500 Mexican pesos per person.

Does the hotel have a pet policy?

12 April 2024

Unfortunately, pets are not permitted at the hotel.

What is the price for airport shuttle service from Chetumal airport?

18 June 2024

The airport shuttle service from Chetumal airport is available for an additional charge of 280 Mexican pesos per person per trip.

How far is the hotel from Cancun airport?

3 August 2024

The hotel is approximately 6 kilometers from Cancun airport.

What types of unique experiences can guests expect during their stay?

20 May 2025

Guests can participate in activities such as kayaking tours, aromatherapy sessions at Elixir Spa, cultural visits to local sites, and romantic dinners by the lagoon.

Is the restaurant menu focused on local ingredients?

15 July 2025

Yes, Los Hechizos restaurant specializes in local and organic cuisine, using fresh, seasonal ingredients to create delightful dishes.