Name: Hotel Palazzo Alexander, Lucca
Address: Via Santa Giustina 48, Lucca, Tuscany, 55100
Price range: US$147+
Rating: 9.1

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Hotel Palazzo Alexander Lucca Interior photo

Hotel Palazzo Alexander Lucca Exterior photo

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Key details

About the Hotel

Via Santa Giustina 48, Lucca, 55100

Steps from Lucca Courthouse and Church of Saints Paolino and Donato

Perfect

9.1

9.9

/10

4.8

Loved by Hotel Palazzo Alexander guests

Comfortable beds

Attentive staff

Fresh breakfast

Spacious rooms

Quiet location

"We stayed in the Tosca Room which has a balcony overlooking Lucca and the surrounding hills; very unique for inside the wall."

Neil from United States

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"The breakfast is one of the best I have encountered in Italy and it was a pleasure to return and see that the hotel excellent standards are being maintained"

Blues66 from United Kingdom

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"Rooms were comfortable- literally the only thing I would change was the air conditioning as it was quite noisy and not always blowing cold air."

Rebecca B from United Kingdom

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4-star boutique hotel in Lucca

Location

Hotel Palazzo Alexander is situated in the historic center of Lucca, just steps away from the city's main attractions, including the Cathedral of San Martino and the famous Guingi Tower. This prime location allows guests to easily explore the charming cobblestone streets and vibrant squares of Lucca. Conveniently located near the bus terminal, the hotel offers easy access for day trips to nearby cities like Pisa and Florence.

Rooms

The hotel offers 19 distinct rooms, each featuring a unique design and décor that reflects the heritage of the building. Guests can choose from different room types, including Classic and Superior rooms, all equipped with modern amenities, en-suite bathrooms, and comfortable furnishings. Many rooms offer views of the picturesque streets or the inner courtyard.

Dining

Guests start their day with a buffet breakfast, featuring local Italian products and homemade pastries. The hotel also provides an inviting bar area where guests can relax and enjoy a variety of beverages. Nearby dining options abound, offering traditional Tuscan cuisine and authentic local dishes.

Amenities

Hotel Palazzo Alexander ensures a comfortable stay with a range of amenities, including complimentary bike rentals to explore the city at leisure. A well-stocked library is available for guests who wish to unwind with a good book. The hotel also offers a charming terrace, perfect for enjoying the warm Tuscan evenings.

Visit Lucca

The hotel is an excellent base for exploring Lucca's rich history and culture, with its well-preserved medieval walls that guests can walk or bike around. Visitors can also enjoy local festivals held throughout the year, showcasing the region's art and traditions. The surrounding area is perfect for day trips to vineyards and historic towns.

Highlights

Location: historic center of Lucca

Rooms: 19 distinct rooms

Dining: buffet breakfast

Amenities: complimentary bike rentals

“This family-run property impressed me with its historical building, where one can appreciate preserved architectural details, and its personalized guest experiences; the staff's local dining recommendations stand out. The homemade breakfast and the lending service for umbrellas are distinctive and thoughtful touches. A charming choice within Lucca's walls.”

Anna BlackEditor-in-Chief at Tohotel

Location: Perfect

9.5/10Review score

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Highlights from guests

BathroomLuxury Bathing

The bathroom was huge! It featured a rainfall shower and a deep soaking tub, plus premium Italian toiletries.

Isabelle from France

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Guest ParkingEasy Parking

On-site parking was a breeze. The car was safe and close to the entrance, a great convenience.

David from United States

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BedroomDreamy Nights

The plush king-size bed and soundproofing made for the best sleep. Linens were incredibly soft and luxurious.

Hans from Netherlands

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DiningTasty Start

Breakfast was amazing. Fresh-squeezed juices and a wide variety of pastries to start the day.

Rajesh from India

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Select your room type

Hotel Palazzo Alexander offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Single Room
2 persons
12 sq. feet
1 Single bed
Air conditioning
Bathtub
room details
Junior Suite
2 persons
30 sq. feet
1 King-size bed
Air conditioning
Heating
room details
Triple Room
2 persons
23 sq. feet
1 King-size bed
Air conditioning
Heating
room details

Show all rooms

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Check-in/ Check-out

Facilities

Hotel Palazzo Alexander offers amenities for your comfortable stay and unforgettable experiences

Facilities: Great

8.9/10Review score

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Lift
Coffee shop
Fire extinguishers
Key access

Sports & Fitness

Hiking
Horseback riding
Cycling

Guest Parking

Electric kettle

Services

Paid airport shuttle
Valet parking
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink

Dining

In-room breakfast
Snack bar
Bar/ Lounge area
Packed lunches

Business

Fax/Photocopying

Children

Cots
Babysitting/Child services

Spa & Leisure

Leisure/ TV room

Room features

Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Parquet floor

Hotel Palazzo Alexander Location

Via Santa Giustina 48, Lucca, 55100

Explore Lucca

Local Highlights Near Hotel Palazzo Alexander

Piazza dell' Anfiteatro

9 minutes' walk

A stunning elliptical piazza built over an ancient Roman amphitheater. Perfect for photos and enjoying local cafes.

St Martin Cathedral

10 minutes' walk

An architectural marvel known for its striking façade and rich history. Guided tours available for deeper insights.

Guinigi Tower

8 minutes' walk

Famous for its rooftop garden, offering panoramic views of Lucca. Climb the 230 steps to experience the unique greenery.

City walls of Lucca

17 minutes' walk

Historic walls encircling the city, ideal for a leisurely stroll or bike ride. Great views and landscapes all around.

Bike Rentals around Lucca

15 minutes' walk

Explore Lucca's charming streets and scenic surroundings on a bike. Rentals and guided tours available nearby.

Wellness Spa Retreat

10 minutes' drive

Relaxing spa services including massages and yoga. Prior booking recommended for treatments and wellness programs.

Via Fillungo Shopping

9 minutes' walk

Lucca's main shopping street featuring elegant Tuscan shops and local boutiques. Perfect for leisurely shopping.

Outdoor Yoga Sessions

12 minutes' walk

Morning yoga classes in a peaceful park setting. Check local schedules for seasonal sessions.

Osteria del Bastian Contrario

2 minutes' walk

A cozy eatery known for its authentic Tuscan cuisine. Signature dishes include handmade pasta and local wines.

Trattoria Da Leo

4 minutes' walk

Traditional Italian dishes in a family-friendly setting. Reservations are recommended for weekend dining.

La Bodeguita

2 minutes' walk

Casual dining with a vibrant atmosphere, serving delicious tapas and local wines. Great for sharing plates.

Lucca In Tavola

3 minutes' walk

Known for farm-to-table ingredients and seasonal menus. Vegetarian and gluten-free options are available.

Piazza Napoleone

7 minutes' walk

A lively square hosting events and concerts, great for evening strolls and people-watching with various street performers.

Theater of Lucca

5 minutes' drive

An elegant venue for theatrical performances and concerts. Check the schedule for upcoming shows and events.

Jazz Club Lucca

10 minutes' walk

Intimate venue featuring live jazz performances. Family-friendly and great for music lovers with weekly jam sessions.

Local Food Market

3 minutes' walk

An all-ages vibrant market with local produce and artisan products. Enjoy tasting fresh specialties from the area.

Getting around

City Centre
Lucca 10 min · 2700 ft
Airports
Galileo Galilei (PSA) 55 min · 22.6 mi
Peretola (FLR) 107 min · 44.3 mi
Train
Lucca Centrale Railway Station 11 min · 3000 ft
Bus
Bus stop 4 min · 1000 ft

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 11 am

Guest Parking

Private parking is possible at a location nearby (reservation might be needed) at true.

Internet

Wireless internet is available in the entire hotel for free.

Children & extra beds

Maximum capacity of extra beds in a room is 1.

Pets

Pets are not allowed.

Languages

English, German, Spanish, Italian

Number of floors:

Number of rooms:

Reviews and Ratings

Feedback about Hotel Palazzo Alexander from previous guests about their experience.

Review summary

Based on recent reviews

Hotel Palazzo Alexander is favorably located within walking distance of Lucca's historic sites, restaurants, and shopping areas, making it easy to explore the city. Guests often appreciate the spacious, air-conditioned rooms, some of which include a kettle and mugs. Breakfast is generally well-received, often featuring eggs cooked to order, although some guests have found the selection somewhat limited. While most find it pleasant, the air conditioning can be a little noisy for some.

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Review score

Based on 505 verified reviews

9.3 /10

Perfect

98 %

Recommend

Staff

9.8/10

Location

9.5/10

Paid Wi-Fi

7.0/10

Free WiFi

8.4/10

Pros

Incredible breakfast

Helpful staff

Excellent location

Cons

Room discrepancies

Theodore from United States

Single

Double or Twin Room

3 nights in November 2025

Reviewed: February 14, 2026

9.0/10

a amazing stay!

warm staff authentic building excellent breakfast

i felt welcomed. the warm staff were very accommodating. i particularly loved the authentic building and also the excellent breakfast, complete with local pastries and fresh fruit.

the elevator was a bit small and required a few stairs to reach my room. it was a minor inconvenience, but something to consider for those with mobility issues.

Service

10/10

the staff were very good too assist with every request. they were very attentive and quick to offer helpful advice about local attractions. the service enhanced my experience..

Location

9/10

the location offered convenient access to key landmarks. the premises sit within a short walk of many churches. proximity to the city's main attractions made exploring very easy.

Dining

9/10

the breakfast included fresh pastries and fruit. the coffee was excellent. there were also options for eggs and other breakfast staples.

Rooms

9/10

the room had air conditioning and a mini-fridge. it was also very clean. the bed was comfortable and i had memory foam pillows and a mattress.

Facilities

8/10

the hotel offers a small elevator . it provides convenient access to upper floors. there are also stairs available, located near the elevator.

0 Helpful

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Barry from Australia

Couple

Double or Twin Room

3 nights in August 2025

Reviewed: October 30, 2025

9/10

cooked eggs helpful staff

The breakfast included eggs cooked to order, REALLY nice. the reception staff gave good directions to replace lost gloves. I found that useful.

the wi-fi was a bit slow, at times.

0 Helpful

R. from United Kingdom

Single

double or twin room

3 nights in August 2025

Reviewed: September 22, 2025

7/10

helpful staff central location noisy air conditioning tight parking

the staff was helpful with directions. the breakfast included fresh fruit and pastries. i found the breakfast room quaint and inviting. the location was quite central.

the air conditioning was quite noisy. i had difficulty sleeping because of this noise. the parking was located a short walk from the building. i also found the parking area rather tight.

0 Helpful

Ethan from Canada

Single

Double or Twin Room

3 nights in August 2025

Reviewed: September 16, 2025

9.0/10

excellent experience

central location air conditioned lobby quick response affordable rate

the location was central near many restaurants and shops I appreciated the air conditioned lobby after walking in from the heat outside the staff quickly responded to my requests I also found parking at an affordable rate close to the hotel.

the lift required climbing some stairs to reach the rooms on each floor I found this slightly inconvenient with luggage

Service

9/10

the staff offered warm welcomes and provided helpful guidance around the city they were great to guest requests I appreciated their quick responses.

Facilities

9/10

the hotel provided parking near the premises the air conditioning worked well I also found a convenient espresso machine in the room the traditional italian decor added to the experience.

Dining

9/10

the breakfast was ample and excellent with a good variety of options the staff served breakfast at the tables the pastries were freshly baked I enjoyed the breakfast experience.

Rooms

9/10

the rooms were nicely decorated and a decent size the bed was comfortable i found the rooms to have a tuscan palazzo feel the hotel provided everything needed for a pleasant stay.

0 Helpful

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