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From314US$ /night
Check-in
01Mar2026Select date
Check-out
02Mar2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Via Promeneda 3, Ortisei, Italy, 39046
-
Steps from the Ortisei pedestrian zone
Great
8.9
/10
4.6
4.4
/5

Location

Hotel Hell in Ortisei is located just a five-minute walk from the town center and directly on the banks of the Rio Gardena. It serves as a strategic point for access to the surrounding ski slopes and cycle paths. Nearby attractions include the Palmer slope for children and the ski lift to the Alpe di Siusi offering expansive views of the Dolomites.

Dining

The hotel's dining experience takes place in cozy settings adorned with traditional wood carvings. Here, guests can savor homemade, balanced dishes crafted to suit a variety of tastes. Separate dining areas offer families with children the chance to enjoy meals without disturbing other guests.

Rooms

Hotel Hell comprises about 30 rooms categorized into four types, catering to different guest preferences. Rooms are designed in traditional alpine chalet style, featuring wood furnishings that convey warmth and comfort. The Palmer Suite offers ample space, a fireplace, and a jacuzzi for those seeking upscale accommodations.

Wellness

The wellness area invites guests to unwind with a Finnish sauna, steam bath, and aroma therapy room. After an active day on the slopes, this space serves as a serene retreat for relaxation. Further health-focused amenities include a gym equipped with Nautilus and Techno Gym machines.

Family-Friendly Amenities

Hotel Hell caters specifically to families with designated play areas and child-friendly dining options. The large garden allows children to play safely in an outdoor setting. The practice slope next to the hotel enables young skiers to learn under expert guidance.

Highlights

Location: Quiet area near the Rio Gardena

Rooms: 30 cozy alpine style rooms

Dining: Separate areas for family meals

Wellness: Finnish sauna and steam bath

Family-Friendly: Designated playroom for children

“This 4-star property positions itself as an ideal base in Ortisei. I noted its proximity to both the town center and ski lifts, and the hotel seems to focus on convenient access to local attractions. While on-site amenities, such as the pool and family-friendly dining, appear suitable for a range of travelers, it's the location that stands out.”
Hotel logo
James DavidEditor-in-Chief at Tohotel
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Select your room type

Hotel Hell offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Superior Double or Twin Room
2 persons
270 sq. feet 
1 King-size bed
Shower
Coffee machine
Standard Double or Twin Room
2 persons
175 sq. feet 
1 King-size bed
Shower
Heating
Double or Twin Room Attic
2 persons
325 sq. feet 
1 King-size bed and 1 Sofa bed
Shower
Coffee machine
Large Double or Twin Room
2 persons
325 sq. feet 
2 Single beds or 1 Queen-size bed
Shower
Heating
Click button to see more rooms
Show all rooms
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Price and Room Availability Calendar

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Facilities

Hotel Hell offers amenities for your comfortable stay and unforgettable experiences
Facilities: Great
8.9/10Review score

General

  • No smoking on site
  • Free Wi-Fi
  • Parking
  • Safe deposit box
  • VIP check-in/ -out
  • Express check-in/ -out
  • Concierge desk
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Security
  • Luggage storage
  • Locker room
  • Ski to door
  • Ski storage
  • Lift
  • Fireplace
  • Smoke detectors
  • Electric vehicle charging station
  • Fire extinguishers
  • Key card access
  • Key access

Sports & Fitness

  • Fitness centre
  • Skiing
  • Hiking
  • Golf course
  • Billiard tables

Guest Parking

  • Electric kettle

Services

  • Valet parking
  • Pet amenities available
  • Room service
  • Housekeeping
  • Laundry
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Picnic area/ Tables
  • Dinner
  • Special diet menus

Business

  • Fax/Photocopying

Children

  • Cots
  • Board games
  • Children's menu
  • Children's play area
  • Game room

Spa & Leisure

  • Sun terrace
  • Garden area
  • BBQ facilities
  • Leisure/ TV room
  • Spa lounge
  • Steam room
  • Jacuzzi

Room features

  • Heating
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Dressing area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Parquet floor
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Dining Onsite

Indulge in a delightful culinary experience at Zicoria Brasserie, where modern Italian cuisine meets a romantic atmosphere. Perfect for families and couples alike, this inviting venue promises a memorable dining experience for lunch or dinner.

Zicoria Brasserie

Italian
Ambiance
Modern and Romantic, with a spacious dining room on the ground floor perfect for families or intimate gatherings.
Key Offerings
Zicoria Brasserie features a diverse menu of Italian favorites, providing an ideal setting for leisurely family lunches or romantic candlelit dinners.
Reservation
Reservations are recommended to ensure a table.
Open for lunch and dinner from 09:00 to 23:30 every day of the week.

Hotel Hell Location

Via Promeneda 3, Ortisei, Italy, 39046
Map view
Via Promeneda 3, Ortisei, Italy, 39046
Nearby
Via Rezia
Ortisei: Zona Pedonale
1000 ft
Church
Church of Sant'Antonio
1200 ft
Via Setil
Funivie Ortisei
1800 ft
Museum
Museo Gardenia
1400 ft
Strada Rezia
Biennale Gherdeina VI
1900 ft
Store
DESPAR Dolomiti
1800 ft
Restaurants
Vives
1100 ft
Via Rezia 231
Cafe SoViSo
1400 ft
Rezia Platz
Bar Haiti Apres Ski
1000 ft
Via Rezia 115
Vedl Mulin
1200 ft
Via Rezia 142
Panificio Hofer
1200 ft
Via Rezia
Avesani gastronomia
2300 ft
Str Rezia 106
Explore Ortisei
Local Highlights
Top Attractions
Activities
Dining
Entertainment
Ortisei: Zona Pedonale
Ortisei: Zona Pedonale
4 minutes' walk
Pedestrian area filled with shops and cafes, ideal for leisurely strolls and local shopping.
Chiesa di Sant'Anna
Chiesa di Sant'Anna
10 minutes' walk
Historic church noted for its stunning architecture and serene atmosphere, surrounded by breathtaking views.
Funivie Seceda Spa
Funivie Seceda Spa
9 minutes' walk
Cable car providing access to stunning mountain views and hiking trails suitable for all levels.
Museo Gardenia
Museo Gardenia
6 minutes' walk
Art museum showcasing local talent and exhibitions, offering insights into the region's artistic heritage.
Adventure Park & Fly Line
Adventure Park & Fly Line
12 minutes' walk
Thrilling treetop ropes course and zip lining experience, perfect for adventure seekers of all ages.
Hiking on Seceda
9 minutes' walk
Scenic hiking trails for all levels, winding through stunning landscapes with panoramic mountain views.
Wellness Spa options nearby
5 minutes' drive
Relaxing wellness spas offering massages and treatments, perfect for a rejuvenating experience after outdoor activities.
Vives
Vives
4 minutes' walk
Cozy eatery offering local specialties. Known for its pasta dishes and inviting atmosphere, reservations recommended.
Cafe SoViSo
Cafe SoViSo
5 minutes' walk
Charming café with Italian coffee and pastries, ideal for a quick snack or casual meal, gluten-free options available.
Bar Haiti Apres Ski
Bar Haiti Apres Ski
4 minutes' walk
Lively bar with a vibrant après-ski scene, serving drinks and light bites, featuring a cozy outdoor terrace.
Local music venues
5 minutes' walk
Family-friendly venues hosting live music events and cultural performances throughout the week.
Theater in Ortisei
10 minutes' walk
Community theater featuring plays and films, with a warm atmosphere suitable for all ages.
Getting around
City Centre
Ortisei8 min  ·  2000 ft
Airports
Bolzano Airport (BZO)61 min  ·  24.9 mi
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Property information and rules
Check-in
from 15:00-22:00
Check-out
from 08:00-11:00
Guest Parking
Private parking is possible on site at EUR 10 per day.
Internet
Wireless internet is available in for free.
Breakfast
At the hotel Hell guests are invited to a full breakfast served for free. 
Pets
Pets are allowed on request.
Languages
English, German, Italian, Russian, Arabic, Ukrainian
Number of rooms:
24

Reviews and Ratings

Feedback about Hotel Hell from previous guests about their experience.
Review score
Based on 264 verified reviews
8.8/10
Great
92%
Recommend
Breakfast
7.7/10
Cleanliness
9.3/10
Comfort
9.3/10
Facilities
8.9/10
Free Wi-Fi
6.9/10
Location
9.5/10
Paid Wi-Fi
9.3/10
Staff
9.0/10
Value for money
8.1/10
Pros
Spacious room
Comfy bed
Friendly staff
Perfect location
Good breakfast
Cons
Poor English
Expensive restaurant
Guest reviews
based on 770 reviews
8.9/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews
Questions of the users
About Hotel Hell
Are hair dryers provided in the guest rooms?
10 January 2024
Yes, hair dryers are available in each room for your convenience.
Is there a policy for free cancellation in case of Covid-19 restrictions when booking a stay?
25 February 2024
Yes, free cancellation is available for deposits in case of Covid-19 restrictions.
Is air conditioning available in the rooms, or is it typically needed in this area?
15 March 2024
Rooms are not air-conditioned, as the fresh mountain air usually suffices. However, ventilators are offered if needed.
What amenities are available for guests participating in local activities?
08 April 2024
Guests can obtain a guest card that allows participation in Gardena Active activities organized by the municipality.
Can arrangements be made for an extra bed in a room if traveling with a child?
20 May 2024
Yes, arrangements can be made for extra beds in double, triple, and family rooms.
Is there an option for a babysitter service for children while staying at the hotel?
12 June 2024
While the hotel does not provide a babysitter service onsite, arrangements can be made for babysitting services nearby.
Are small pets allowed at the hotel, and is there an additional fee?
18 July 2024
Small pets are welcome with an additional fee of 15 euros per day.
Is there free parking available for guests who drive to the hotel?
03 August 2024
Yes, outdoor parking is included in the room rate for all guests.
Is there a lift in the hotel for guests with heavy luggage?
09 September 2024
Yes, a lift is available in the hotel to assist guests with their luggage.
Can late-night check-in be accommodated if guests arrive after normal hours?
01 October 2024
Late check-in is possible, and arriving around 11 PM should not be a problem.

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