Occidental Cozumel, Cozumel ➤ Reviews, Rooms & Prices 2026

Name: Occidental Cozumel, Cozumel
Address: Carretera Costera Sur Km 17 San Francisco Palancar, Cozumel, Quintana Roo
Price range: US$162+
Rating: 8.0

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Key details

About the Hotel

Carretera Costera Sur Km 17 San Francisco Palancar, Cozumel

Steps from Nachi Cocom Beach Club & Water Sport Center

Great

8.0

7.6

/10

4.0

4.1

Loved by Occidental Cozumel guests

Clean rooms

Amazing staff

Comfortable beds

Delicious food

Great diving

"The Royal Level staff helped us daily with information, finding my lost gold earring, charging my phone when the cord broke, and organizing the restaurant reservations."

Holly V from Canada

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"The rooms are well equiped, meticulously cleaned each day and situated in a well-manicured jungle."

USNavyBrat from United States

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"I love the beach, because you can walk long ways without being crowded."

Irene I

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5-star all-inclusive resort in Cozumel

Amenities

Occidental Cozumel features a selection of three pools, including a relaxation pool exclusively for adults. The resort incorporates a state-of-the-art gym and a full-service spa offering luxurious treatments and hydrotherapy. Guests can also enjoy activities like kayaking, snorkeling, and beach volleyball on the stunning white sandy beach.

Rooms

The hotel offers a variety of 25 spacious rooms and Junior Suites that are well-appointed and include modern amenities. Exclusive Royal Level rooms provide additional luxuries, such as personalized services, daily minibar restocking, and dedicated concierge assistance. Each room features a private balcony or terrace, providing beautiful views of the surrounding gardens or beach.

Location

Occidental Cozumel is located on San Francisco Beach, just 45 minutes by ferry from Playa del Carmen. The resort is surrounded by lush mangroves and tropical gardens, offering a serene setting for relaxation and activities. Cozumel is recognized as a UNESCO biosphere reserve, enhancing its appeal as a pristine natural destination.

Dining

With seven on-site dining options, Occidental Cozumel includes four a la carte restaurants, two buffets, and a pizzeria open until 1:30 AM. Guests can savor a variety of cuisines, including Mexican, Mediterranean, and international selections. Room service is available 24/7 for added convenience.

Family-Friendly Activities

The resort includes a dedicated kids' club that features a small shallow pool and garden area for children's activities. Families can engage in nightly entertainment programs designed for all ages. Special accommodation options are available for families, with rooms featuring two double beds.

Highlights

Location: San Francisco Beach, surrounded by mangroves

Rooms: Royal Level Master Suite with panoramic views

Diving: Ranked among top 5 diving destinations

Dining: 7 restaurants including an exclusive a la carte option

Wellness: Full-service spa with luxurious treatments

Activities: Variety of water sports and sports facilities

“Occidental Cozumel impresses with its smaller scale and immersion in a natural, quiet environment, making it a solid choice for families and couples alike. I especially like the lush setting, where the architecture evokes a traditional Mexican hacienda. The all-inclusive perks and proximity to diving spots and attractions further enhance its appeal.”

Anna BlackEditor-in-Chief at Tohotel

Location: Great

8.6/10Review score

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Highlights from guests

DiningA La Carte!

Specialty restaurants offer a refined dining experience. Courses are served after everyone finishes, perfectly timed.

Isabelle from France

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Sports & FitnessDive Paradise

On-site pier access makes scuba diving effortless, with boat pick-ups right at the resort.

Kenji from Japan

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Children's AmenitiesKids' Fun!

The kids club keeps children entertained with sandcastle building and beach soccer.

Mei from China

Review on

Room FeaturesSpacious Suites

Suites are huge and comfortable. Some rooms have balconies with forest views.

Rajesh from India

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Select your room type

Occidental Cozumel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Grand Concierge
2 persons
39 sq. feet
2 Double beds
Air conditioning
Bathtub
room details
Royal Level Luxury
2 persons
39 sq. feet
1 King-size bed
Air conditioning
Bathtub
room details
Triple Room
2 persons
39 sq. feet
2 Double beds
Air conditioning
Bathtub
room details

Show all rooms

Price and Room Availability Calendar

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August 2026 - August 2027

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Check-in/ Check-out

Facilities

Occidental Cozumel offers amenities for your comfortable stay and unforgettable experiences

Facilities: Great

8.4/10Review score

General

Non-smoking rooms
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Private beach
Currency exchange
ATM/Cash machine
Hairdresser
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Wind surfing
Diving
Horseback riding
Tennis court
Billiard tables
Table tennis
Fishing

Guest Parking

Dryer

Services

Room service
Housekeeping
Car hire
Laundry
Tours/Ticket assistance
Welcome drink

Dining

Restaurant
Snack bar
Bar/ Lounge area
Dinner
Special diet menus

Business

Meeting/ Banquet facilities

Children

Cots
Children's buffet
Board games
Children's pool
Children's play area
Toys
Kids club

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Outdoor swimming pool
Beach access
Sun loungers
Live entertainment
Night club
Garden area
Spa & wellness centre
Sauna
Jacuzzi
Pedicure
Manicure
Waxing
Body scrub
Facial
Body wraps
Back massage
Head massage
Full body massage
Foot massage
Pool with view
Shallow end
Make up services

Room features

Free Wi-Fi in rooms
Air conditioning
Mini-bar
Sitting area
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries

Self-catering

Dryer

Media

Flat-screen TV
AM/FM alarm clock

Dining Onsite

Occidental Cozumel invites guests to relish in an eclectic array of dining experiences, where vibrant flavors and warm ambiances blend seamlessly. From traditional Mexican fare to Mediterranean delights, each venue captures the essence of its culinary roots while providing welcoming settings for both family gatherings and romantic evenings.

La Posada
International
Ambiance
Family friendly, Traditional
Key Offerings
A diverse menu that brings together various global influences, perfect for a hearty breakfast or a satisfying dinner with loved ones.
Reservation
no
Open for breakfast and dinner
Club de Playa
Casual dining
Ambiance
Family friendly
Key Offerings
A laid-back beach club experience, serving light and refreshing meals ideal for a midday break under the sun.
Reservation
no
Open for lunch
La Piazza
Pizza
Ambiance
Casual
Key Offerings
A delightful dining spot specializing in artisan pizzas, perfect for casual evening gatherings with family and friends.
Reservation
no
Open for dinner
México Lindo
Mexican
Ambiance
Traditional
Key Offerings
An authentic taste of Mexico with dishes that highlight local spices and cooking methods, ideal for a cozy dinner.
Reservation
yes
Open for dinner
Los Olivos
Mediterranean
Ambiance
Family friendly
Key Offerings
A Mediterranean experience featuring fresh ingredients and flavorful dishes that cater to families seeking a relaxed dinner.
Reservation
yes
Open for dinner
La Carreta
International
Ambiance
Family friendly, Romantic
Key Offerings
A versatile menu that serves breakfast, lunch, and dinner, incorporating international cuisines in a setting perfect for any occasion.
Reservation
no
Open for breakfast, lunch, and dinner
Coral
Seafood
Ambiance
Casual
Key Offerings
A seafood-centric menu offering fresh catches and unique dishes designed for an evening by the ocean.
Reservation
no
Open for dinner

Occidental Cozumel Location

Carretera Costera Sur Km 17 San Francisco Palancar, Cozumel

Explore Cozumel

Palancar Reef

10 minutes' drive

Palancar Reef features stunning coral formations, ideal for snorkeling and diving. Guided tours available for deeper exploration.

Playa Mia Grand Beach Park

5 minutes' drive

Playa Mia Grand Beach Park offers family-friendly activities, water slides, and beautiful beaches, perfect for a fun day out.

El Cedral

10 minutes' drive

El Cedral showcases Mayan ruins and a charming village atmosphere. Known for its local market and cultural history.

Nachi Cocom Beach Club

10 minutes' walk

Nachi Cocom Beach Club offers relaxing beach amenities, food, and beverages, ideal for those seeking a serene beach day.

Snorkeling Tours at Palancar Reef

10 minutes' drive

Snorkeling tours at Palancar Reef reveal incredible marine life, with equipment rentals available nearby for thrill-seekers.

Alberto's Beach Bar & Restaurant

13 minutes' walk

Alberto's offers a laid-back vibe with fresh seafood, local dishes, and stunning beach views. Reservations recommended.

La Mision

8 minutes' walk

La Mision serves authentic Mexican cuisine in a cozy setting. Try their famous enchiladas and extensive tequila selection.

Casa de la Cultura

10 minutes' drive

Casa de la Cultura hosts local art exhibits and cultural events, perfect for a deeper understanding of Cozumel's heritage.

Teatro Ciudad Cozumel

10 minutes' drive

Teatro Ciudad Cozumel features performances and live music events, making it a prime spot for nightlife and entertainment.

Getting around

City Centre
Cozumel 17 min · 7.0 mi
Airports
Cozumel (CZM) 30 min · 12.1 mi
Aeropuerto de Playa del Carmen (PCM) 71 min · 29.0 mi

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 12 pm

Guest Parking

Private parking is possible on site for free.

Internet

Wireless internet is available in the hotel rooms for free.

Breakfast

You can start your day with a full breakfast, which costs USD 0.1 per person.

Children & extra beds

There are no cots provided in a room.

Pets

Pets are not allowed.

Year renovated:

2006

Number of rooms:

193

Former name

Occidental Grand Cozumel Hotel

Reviews and Ratings

Feedback about Occidental Cozumel from previous guests about their experience.

Review score

Based on 1618 verified reviews

8.2 /10

Great

77 %

Recommend

Breakfast

7.0/10

Cleanliness

9.0/10

Comfort

8.9/10

Facilities

8.4/10

Free WiFi

7.7/10

Location

8.6/10

Paid Wi-Fi

5.0/10

Staff

8.3/10

Value for money

8.1/10

Pros

Friendly staff

Ideal location

Beautiful beach

Good diving spots

Cons

Long check-in

Sales pitches

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Questions of the users

About Occidental Cozumel

As a vegan traveler, what dining options can I expect at Occidental Cozumel that strictly cater to my dietary needs?

12 March 2024

Occidental Cozumel offers a range of vegan-friendly dining options, tailored to the needs of guests following a plant-based diet. Upon arrival, guests can inform the staff to arrange a meeting with the chef, who will guide them through the various menu selections available.

Is the beach accessible directly from the Occidental Cozumel, or will I need transportation to get there?

23 May 2024

The beach is conveniently located next to Occidental Cozumel, providing direct access from the hotel grounds without the need for transportation.

Can four adults share a room with double beds at Occidental Cozumel, and will this incur any additional charges?

17 April 2024

The hotel allows a maximum of three adults per room. To accommodate four adults, additional arrangements will need to be made, which may involve extra costs.

What types of beverages are included in the all-inclusive packages at Occidental Cozumel?

29 June 2024

Both alcoholic and non-alcoholic beverages are included in all-inclusive packages at Occidental Cozumel, offering guests a diverse selection throughout their stay.

Are there any specific fees for additional guests beyond the standard booking quote at Occidental Cozumel?

11 July 2024

For the most accurate information regarding additional guest fees, it is recommended to contact the hotel directly. They will provide you with detailed pricing and availability for any extra guests.

What kind of recreational activities or sports can guests participate in while staying at Occidental Cozumel?

19 August 2024

Guests can enjoy a variety of activities, including snorkeling, scuba diving, kayaking, beach volleyball, and more. The hotel also offers facilities like swimming pools and a fitness center to enhance your vacation experience.

Are there family-friendly facilities available for children at Occidental Cozumel?

01 September 2024

Yes, Occidental Cozumel features a kids' club that offers a safe and engaging environment for children, complete with activities designed for family enjoyment.

Is there a minimum age requirement for guests who wish to use the spa facilities at Occidental Cozumel?

27 October 2024

Guests must be at least 16 years old to access the spa facilities. The spa offers a range of services available exclusively for adult guests.

Can guests with disabilities expect adequate accessibility and assistance at Occidental Cozumel?

15 November 2024

Occidental Cozumel is equipped with facilities to accommodate guests with disabilities. The hotel staff is available to assist with any specific needs or requirements.

What are the check-in and check-out times at Occidental Cozumel?

04 December 2024

Check-in time is at 15:00, while check-out is at noon. Guests are welcome to enjoy hotel facilities before check-out.