Occidental Cozumel, Cozumel ➤ Reviews, Rooms & Prices 2026

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Key details

About the Hotel

Carretera Costera Sur Km 17 San Francisco Palancar, Cozumel, Mexico

Steps from Nachi Cocom Beach Club & Water Sport Center

Great

8.2

7.6

/10

4.1

Loved by Occidental Cozumel Hotel guests

Clean rooms
Amazing staff
Comfortable beds
Delicious food
Great diving

"The Royal Level staff helped us daily with information, finding my lost gold earring, charging my phone when the cord broke, and organizing the restaurant reservations."

Holly V from Canada

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"The rooms are well equiped, meticulously cleaned each day and situated in a well-manicured jungle."

USNavyBrat from United States

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"I love the beach, because you can walk long ways without being crowded."

Irene I

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Accommodations

Occidental Cozumel offers 25 spacious rooms featuring outdoor terraces or balconies with beautiful views. The Royal Level Master Suite spans 117 m², showcasing a living room, dining area, and a kitchenette. Guests in Deluxe Concierge Rooms benefit from personalized service and daily minibar replenishment.

Location

Located on the picturesque San Francisco Beach, Occidental Cozumel is just a 45-minute ferry ride from Playa del Carmen. The hotel is surrounded by mangroves and tropical gardens, providing a natural paradise for guests. Its proximity to top diving destinations ensures easy access for diving enthusiasts.

Dining

The resort features 7 dining options, including 4 specialized à la carte restaurants and 2 buffet restaurants. Guests can enjoy a variety of cuisines ranging from Mexican to Mediterranean and seafood dishes. An on-site pizzeria remains open until 1:30 AM for late-night cravings.

Recreation and Wellness

Occidental Cozumel boasts 3 pools, including a relaxation pool exclusively for adults. The wellness center provides guests access to a sauna, hydromassage tub, and a fully equipped gym. A comprehensive all-inclusive program includes various land and water sports for all ages.

Family-Friendly Features

Families can benefit from the on-site Kids' Club, which includes a dedicated children's pool and a variety of supervised activities. The hotel organizes evening entertainment, ensuring fun for all ages during their stay. Specialty rooms with two double beds accommodate family vacations comfortably.

Highlights

Location: Scenic San Francisco Beach, 45 min from Playa del Carmen

Rooms: Royal Level Master Suite with living room and kitchenette

Diving: Access to top 5 diving destinations worldwide

Dining: 7 unique dining options including a la carte

Recreation: 3 distinct pools for relaxation and fun

Family-Friendly: Kids' Club and dedicated children's pool

“Occidental Cozumel impresses with its smaller scale and immersion in a natural, quiet environment, making it a solid choice for families and couples alike. I especially like the lush setting, where the architecture evokes a traditional Mexican hacienda. The all-inclusive perks and proximity to diving spots and attractions further enhance its appeal.”

James DavidEditor-in-Chief at Tohotel

Location: Great

8.7/10Review score

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Highlights from guests

DiningA La Carte!

Specialty restaurants offer a refined dining experience. Courses are served after everyone finishes, perfectly timed.

Isabelle from France

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Sports & FitnessDive Paradise

On-site pier access makes scuba diving effortless, with boat pick-ups right at the resort.

Kenji from Japan

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Children's AmenitiesKids' Fun!

The kids club keeps children entertained with sandcastle building and beach soccer.

Mei from China

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Room FeaturesSpacious Suites

Suites are huge and comfortable. Some rooms have balconies with forest views.

Rajesh from India

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Select your room type

Occidental Cozumel Hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Grand Concierge

2 persons

420 sq. feet

2 Double beds

Shower

Bathtub

room details

Royal Level Luxury

2 persons

420 sq. feet

1 King-size bed

Shower

Bathtub

room details

Triple Room

2 persons

420 sq. feet

2 Double beds

Shower

Bathtub

room details

Double Room

2 persons

420 sq. feet

2 Double beds

Shower

Bathtub

room details

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Facilities

Occidental Cozumel Hotel offers amenities for your comfortable stay and unforgettable experiences

Facilities: Great

8.6/10Review score

General

Non-smoking rooms
Free parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Private beach
Currency exchange
ATM/Cash machine
Hairdresser
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Wind surfing
Diving
Horseback riding
Tennis court
Billiard tables
Table tennis
Fishing

Guest Parking

Dryer

Services

Room service
Housekeeping
Car hire
Laundry
Tours/Ticket assistance
Welcome drink

Dining

Restaurant
Snack bar
Bar/ Lounge area
Dinner
Special diet menus

Business

Meeting/ Banquet facilities

Children

Cots
Children's buffet
Board games
Children's pool
Children's play area
Toys
Kids club

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Outdoor swimming pool
Beach access
Sun loungers
Live entertainment
Night club
Garden area
Spa & wellness centre
Sauna
Jacuzzi
Pedicure
Manicure
Waxing
Body scrub
Facial
Body wraps
Back massage
Head massage
Full body massage
Foot massage
Pool with view
Shallow end
Make up services

Room features

Free Wi-Fi in rooms
Air conditioning
Mini-bar
Sitting area
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries

Self-catering

Dryer

Media

Flat-screen TV
AM/FM alarm clock

Dining Onsite

Occidental Cozumel invites guests to relish in an eclectic array of dining experiences, where vibrant flavors and warm ambiances blend seamlessly. From traditional Mexican fare to Mediterranean delights, each venue captures the essence of its culinary roots while providing welcoming settings for both family gatherings and romantic evenings.

Occidental Cozumel Hotel Restaurant photo The photo shows a spacious and brightly lit restaurant dining area. The decor has a warm, inviting feel with a blend of rustic and slightly elegant elements.

The walls are painted a creamy white, with sections of textured, terracotta-colored walls a

Occidental Cozumel Hotel Restaurant photo The photo shows a spacious and brightly lit restaurant with a warm, inviting atmosphere. The walls are painted a vibrant orange, and the ceiling is a rich terracotta tile.

The restaurant is filled with tables set for dining. Most tables are covered

Occidental Cozumel Hotel Restaurant photo The photo shows a bright and elegant dining area, likely in a hotel or upscale restaurant. The room is spacious and well-lit with recessed lighting and a large, ornate chandelier hanging from the ceiling.

The tables are covered with white tableclot

La Posada

International

Ambiance

Family friendly, Traditional

Key Offerings

A diverse menu that brings together various global influences, perfect for a hearty breakfast or a satisfying dinner with loved ones.

Reservation

Open for breakfast and dinner

Club de Playa

Casual dining

Ambiance

Family friendly

Key Offerings

A laid-back beach club experience, serving light and refreshing meals ideal for a midday break under the sun.

Reservation

Open for lunch

La Piazza

Pizza

Ambiance

Casual

Key Offerings

A delightful dining spot specializing in artisan pizzas, perfect for casual evening gatherings with family and friends.

Reservation

Open for dinner

México Lindo

Mexican

Ambiance

Traditional

Key Offerings

An authentic taste of Mexico with dishes that highlight local spices and cooking methods, ideal for a cozy dinner.

Reservation

yes

Open for dinner

Los Olivos

Mediterranean

Ambiance

Family friendly

Key Offerings

A Mediterranean experience featuring fresh ingredients and flavorful dishes that cater to families seeking a relaxed dinner.

Reservation

yes

Open for dinner

La Carreta

International

Ambiance

Family friendly, Romantic

Key Offerings

A versatile menu that serves breakfast, lunch, and dinner, incorporating international cuisines in a setting perfect for any occasion.

Reservation

Open for breakfast, lunch, and dinner

Coral

Seafood

Ambiance

Casual

Key Offerings

A seafood-centric menu offering fresh catches and unique dishes designed for an evening by the ocean.

Reservation

Open for dinner

Occidental Cozumel Hotel Location

Carretera Costera Sur Km 17 San Francisco Palancar, Cozumel, Mexico

Map view

Carretera Costera Sur Km 17 San Francisco Palancar, Cozumel, Mexico

City landmarks

Landmark

Allegro Cozumel Resort Day Pass

2400 ft

Park

Palancar Reef

1.7 mi

Beach

Nachi Cocom Beach Club & Water Sport Center

2800 ft

Landmark

La Mision

2200 ft

Beach

Playa Mia Grand Beach Park

1.4 mi

Landmark

Playa Palancar

1.5 mi

Landmark

San Francisco Beach

1.1 mi

Beach

Mr Sancho's

1.1 mi

Landmark

Mr. Sancho's Beach Club

1.4 mi

Landmark

El Cedral

1.8 mi

Landmark

Paseo El Cedral Reef

1.5 mi

Landmark

Playa San Francisco

1.7 mi

Beach

Paradise Beach

1.7 mi

Landmark

Feria del Cedral

1.7 mi

Beach

San francisco Beach Club

1.8 mi

Landmark

Arrecife Palancar

2.0 mi

Nearby

Km 16.5 Carretera Sur San Francisco Palancar

Allegro Cozumel Resort Day Pass

1500 ft

Beach

Nachi Cocom Beach Club & Water Sport Center

1500 ft

Restaurants

Alberto's Beach Bar & Restaurant

3500 ft

Carretera Costera Sur km 18

Explore Cozumel

Palancar Reef

10 minutes' drive

Palancar Reef features stunning coral formations, ideal for snorkeling and diving. Guided tours available for deeper exploration.

Playa Mia Grand Beach Park

5 minutes' drive

Playa Mia Grand Beach Park offers family-friendly activities, water slides, and beautiful beaches, perfect for a fun day out.

El Cedral

10 minutes' drive

El Cedral showcases Mayan ruins and a charming village atmosphere. Known for its local market and cultural history.

Nachi Cocom Beach Club

10 minutes' walk

Nachi Cocom Beach Club offers relaxing beach amenities, food, and beverages, ideal for those seeking a serene beach day.

Snorkeling Tours at Palancar Reef

10 minutes' drive

Snorkeling tours at Palancar Reef reveal incredible marine life, with equipment rentals available nearby for thrill-seekers.

Alberto's Beach Bar & Restaurant

13 minutes' walk

Alberto's offers a laid-back vibe with fresh seafood, local dishes, and stunning beach views. Reservations recommended.

La Mision

8 minutes' walk

La Mision serves authentic Mexican cuisine in a cozy setting. Try their famous enchiladas and extensive tequila selection.

Casa de la Cultura

10 minutes' drive

Casa de la Cultura hosts local art exhibits and cultural events, perfect for a deeper understanding of Cozumel's heritage.

Teatro Ciudad Cozumel

10 minutes' drive

Teatro Ciudad Cozumel features performances and live music events, making it a prime spot for nightlife and entertainment.

Getting around

City Centre

Cozumel17 min · 7.0 mi

Airports

Cozumel International Airport (CZM)30 min · 12.1 mi

Playa Del Carmen, Quintana Roo (PCM)71 min · 29.0 mi

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 12 pm

Guest Parking

Private parking is possible on site for free.

Internet

Wireless internet is available in the hotel rooms for free.

Breakfast

At the hotel Occidental Cozumel guests are invited to a full breakfast served for free.

Children & extra beds

There are no cots provided in a room.

Pets

Pets are not allowed.

Year renovated:

2006

Number of rooms:

193

Former name

Occidental Grand Cozumel Hotel

Reviews and Ratings

Feedback about Occidental Cozumel Hotel from previous guests about their experience.

Review score

Based on 568 verified reviews

8.1/10

Great

76%

Recommend

Breakfast

6.9/10

Cleanliness

8.9/10

Comfort

8.9/10

Facilities

8.6/10

Free Wi-Fi

7.7/10

Location

8.7/10

Paid Wi-Fi

6.0/10

Staff

8.7/10

Value for money

8.4/10

Pros

Friendly staff

Ideal location

Beautiful beach

Good diving spots

Cons

Long check-in

Sales pitches

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Questions of the users

About Occidental Cozumel

As a vegan traveler, what dining options can I expect at Occidental Cozumel that strictly cater to my dietary needs?

12 March 2024

Occidental Cozumel offers a range of vegan-friendly dining options, tailored to the needs of guests following a plant-based diet. Upon arrival, guests can inform the staff to arrange a meeting with the chef, who will guide them through the various menu selections available.

Is the beach accessible directly from the Occidental Cozumel, or will I need transportation to get there?

23 May 2024

The beach is conveniently located next to Occidental Cozumel, providing direct access from the hotel grounds without the need for transportation.

Can four adults share a room with double beds at Occidental Cozumel, and will this incur any additional charges?

17 April 2024

The hotel allows a maximum of three adults per room. To accommodate four adults, additional arrangements will need to be made, which may involve extra costs.

What types of beverages are included in the all-inclusive packages at Occidental Cozumel?

29 June 2024

Both alcoholic and non-alcoholic beverages are included in all-inclusive packages at Occidental Cozumel, offering guests a diverse selection throughout their stay.

Are there any specific fees for additional guests beyond the standard booking quote at Occidental Cozumel?

11 July 2024

For the most accurate information regarding additional guest fees, it is recommended to contact the hotel directly. They will provide you with detailed pricing and availability for any extra guests.

What kind of recreational activities or sports can guests participate in while staying at Occidental Cozumel?

19 August 2024

Guests can enjoy a variety of activities, including snorkeling, scuba diving, kayaking, beach volleyball, and more. The hotel also offers facilities like swimming pools and a fitness center to enhance your vacation experience.

Are there family-friendly facilities available for children at Occidental Cozumel?

01 September 2024

Yes, Occidental Cozumel features a kids' club that offers a safe and engaging environment for children, complete with activities designed for family enjoyment.

Is there a minimum age requirement for guests who wish to use the spa facilities at Occidental Cozumel?

27 October 2024

Guests must be at least 16 years old to access the spa facilities. The spa offers a range of services available exclusively for adult guests.

Can guests with disabilities expect adequate accessibility and assistance at Occidental Cozumel?

15 November 2024

Occidental Cozumel is equipped with facilities to accommodate guests with disabilities. The hotel staff is available to assist with any specific needs or requirements.

What are the check-in and check-out times at Occidental Cozumel?

04 December 2024

Check-in time is at 15:00, while check-out is at noon. Guests are welcome to enjoy hotel facilities before check-out.