Nh Royal Urban Cartagena, Cartagena ➤ Reviews, Rooms & Prices 2026

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Nh Royal Urban Cartagena Hotel Exterior photo

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Key details

About the Hotel

Carrera 7 #34-10, Plaza De Los Coches, Cartagena, Colombia

Next to the colonial Plaza Bolivar

Very good

7.8

8.6

/10

3.7

4.3

Loved by Nh Royal Urban Cartagena Hotel guests

Prime location
Friendly staff
Comfortable bed
Amazing sunset

"The roof terrace looks out onto the sea and one of the central squares, great people watching."

John from United Kingdom

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"The rooms air conditioner worked like a charm keeping the room cool at all times."

W.H. from United States

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"The location is excellent, although that also means there's a lot of noise from the plaza all night long, making it hard to get a good rest."

J EDUARDO

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Location

Located on the iconic Plaza de los Coches, the NH Cartagena Urban Royal hotel offers direct access to the vibrant heart of Cartagena. Visitors can easily explore the Torre del Reloj and nearby boutique shops, bars, and restaurants. Just a 5-minute walk away, the Cartagena de Indias Convention Center complements the hotel's central location.

Accommodations

The hotel comprises 28 rooms tailored for travelers seeking comfort and convenience. Each room includes a flat-screen TV, individually-controlled air conditioning, and selected rooms offer panoramic views of Plaza de los Coches. The Executive rooms provide enhanced comfort with stunning vistas of the Bay of Cartagena.

Dining Options

Café del Reloj serves traditional Colombian flavors along with an extensive cocktail menu, perfect for unwinding after a day of exploration. A buffet breakfast featuring fresh pastries, cheeses, and fruits is available each morning. The restaurant showcases regional dishes from Colombia's diverse culinary landscape.

Recreation and Relaxation

Guests can take a refreshing dip in the rooftop pool while enjoying panoramic views of the stunning Cartagena skyline. The spacious summer terrace invites visitors to relax with a good book or a cold drink while taking in the sights. Lounge chairs and poolside service enhance the rooftop experience.

Business Services

The hotel offers a boardroom that accommodates up to 10 guests, equipped with audiovisual technology to support small meetings. High-speed Wi-Fi is accessible throughout the hotel, facilitating business needs. The strategic location near the Convention Center adds convenience for business travelers.

Pet-Friendly Policies

The NH Cartagena Urban Royal is pet-friendly, allowing dogs up to 25 kg for a fee of 25 USD per stay. Guests can bring one pet per room, ensuring their furry companions enjoy the trip. Special arrangements for guide dogs are also accommodated at no charge.

Highlights

Location: Plaza de los Coches near restaurants and shops

Rooms: 28 tailored rooms with Executive options

Dining: Traditional Colombian cuisine at Café del Reloj

Recreation: Rooftop swimming pool with panoramic views

Business: Boardroom for 10 guests with audiovisual support

Pet-Friendly: Dogs allowed up to 25 kg per room

“What strikes me most is the hotel's warm, attentive staff, clearly dedicated to making every guest feel valued; its location on Plaza de los Coches is unbeatable, placing you right in the heart of Cartagena's vibrant energy, and I'm intrigued by the rooftop pool, promising panoramic city views. For a blend of Colombian hospitality and a prime city location, this hotel certainly stands out.”

Anna BlackEditor-in-Chief at Tohotel

Location: Perfect

9.1/10Review score

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Highlights from guests

DiningBreakfast Bliss

The breakfast had a wide variety of options. I enjoyed the fresh juice and croissants. It's a great way to start the day.

Antonio from Spain

Review on

Sports & FitnessRooftop Refresh

The rooftop pool is perfect for a swim and offers amazing views of the city and islands.

Isabelle from France

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Room FeaturesBalcony Views

My balcony room faced the plaza. The view was awesome. I loved watching the city life unfold below.

Rajesh from India

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BedroomComfort Defined

The bed was very comfortable and ensured a good night's sleep after exploring the city.

Hans from Netherlands

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Select your room type

Nh Royal Urban Cartagena Hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Superior Double Room View

2 persons

175 sq. feet

1 Double bed

Shower

Air conditioning

room details

Standard Double Room

2 persons

165 sq. feet

1 Double bed

Shower

Air conditioning

room details

Superior Double or Twin Room View Extra Bed

2 persons

175 sq. feet

1 Double bed

Shower

Air conditioning

room details

Deluxe Room Balcony

2 persons

175 sq. feet

1 King-size bed

Shower

Air conditioning

room details

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Facilities

Nh Royal Urban Cartagena Hotel offers amenities for your comfortable stay and unforgettable experiences

Facilities: Very good

7.5/10Review score

General

No smoking on site
Free Wi-Fi
Safe deposit box
24-hour reception
Pets allowed
24-hour security
Luggage storage
Lift
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Wind surfing
Diving
Snorkelling

Services

Room service
Housekeeping
Laundry
Tours/Ticket assistance

Dining

In-room breakfast
Restaurant
Bar/ Lounge area

Business

Meeting/ Banquet facilities

Children

Cots

Spa & Leisure

Rooftop pool
Sun loungers
Sun terrace
Public Bath

Room features

Free Wi-Fi in rooms
Air conditioning
Mini-bar
Terrace

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Dining Onsite

At NH Royal Urban Cartagena, dining is a delightful exploration of traditional Colombian flavors and international delights. From breakfast buffets that set a vibrant tone for the day to a menu rich in local culinary heritage, guests are offered a warm atmosphere infused with the essence of Cartagena.

Nh Royal Urban Cartagena Hotel Restaurant photo

Restaurante

Colombian and International

Ambiance

A cozy indoor setting that reflects the lively spirit of Cartagena, perfect for casual dining or special occasions.

Key Offerings

Indulge in a breakfast buffet with a selection of sweet and savory options, along with freshly brewed coffee and juice. Guests can also request hot dishes made to order for a personalized touch.

Reservation

Open daily from 06:30 to 22:00.

Nh Royal Urban Cartagena Hotel Location

Carrera 7 #34-10, Plaza De Los Coches, Cartagena, Colombia

Map view

Carrera 7 #34-10, Plaza De Los Coches, Cartagena, Colombia

City landmarks

Castle

Castillo de San Felipe de Barajas

4800 ft

Landmark

Walled City of Cartagena

2600 ft

Landmark

La India Catalina

1.3 mi

Landmark

Walls of Cartagena

2600 ft

Event hall

Marques Valdehoyos House

2600 ft

Landmark

Los Zapatos Viejos

4800 ft

Beach

Las Bovedas

2600 ft

Church

Ermita Del Cabrero

1.3 mi

Square

Plaza Fernandez de Madrid

2600 ft

Square

Plaza de San Diego

2600 ft

Museum

Rafael Nunez Museum and House

1.3 mi

Nearby

Church

Sanctuary of Saint Peter Claver

1400 ft

Museum

Museo Historico de Cartagena de Indias

1400 ft

Square

Custom's Square

1400 ft

Cl. 32 #821

Cartagena's Pegasos's Wharf

1400 ft

Church

Plaza Santo Domingo

1400 ft

Carrera 7 No 32-10

The Coches Square

1400 ft

Museum

Museo del Oro Zenu

1400 ft

Square

Holy Trinity Square

1400 ft

Boca del Puente

Clock Tower Monument

1400 ft

Event hall

Centro de Convenciones Cartagena de Indias

1400 ft

Park

Plaza Bolivar

1400 ft

Cartagena

Church of Santo Domingo

1400 ft

Park

Marina Park

1400 ft

Praca dos Coches Centro

Monumento Pedro de Heredia

100 ft

Museum

Museo de Arte Moderno

900 ft

Art object

Monumento a JuanPablo II

400 ft

Plaza de Santo Domingo

La Gorda Gertrudis

1000 ft

Museum

Museo Naval Del Caribe

1400 ft

Church

Cartagena's Cathedral

1400 ft

Restaurants

Restaurante Cande

1100 ft

Barrio San Diego

Crepes & Waffles

1100 ft

Carretera 4 31-24 Calle San Pedro Claver Con Esquino Calle De La Amargura

Simple Bar and Kitchen

400 ft

A 34-118

Hard Rock Cafe

600 ft

32-10 Carrera 7

Masaki Sushi Wok

500 ft

Calle del colegio # 34-32 Historic Center

Collage Charladero

400 ft

Calle Roman 5 - 47

Zaitun Cartagena

1000 ft

Calle De Ayos Calle 35 #34-37 Local 3

Cebiches & Seviches

500 ft

Carrera 7 32 25 2do Piso Plaza de los Coches Portal de los Dulces

Ganesha Restaurante

600 ft

Calle de La Media Luna 10 81

La Jugada Club House

600 ft

Carrera 6 34 25 Calle del Colegio

The Clock Pub

400 ft

Plaza de Los Coches 7- 33

Donde Fidel

500 ft

Ciudad Murallada

Explore Cartagena

Local Highlights

Walled City of Cartagena

10-minute walk

A UNESCO World Heritage site, the Walled City features beautifully preserved colonial architecture and vibrant plazas.

Sanctuary of Saint Peter Claver

5-minute walk

This historic church and museum honors the famed missionary and offers insights into Cartagena's rich religious heritage.

Castillo de San Felipe de Barajas

18-minute walk

An impressive fortress showcasing military engineering, offering panoramic views of the city and a glimpse into Cartagena's past.

Plaza Santo Domingo

5-minute walk

A lively square known for its open-air art exhibitions and vibrant atmosphere, perfect for sipping coffee or enjoying local performances.

Biking Tours

10-minute walk

Guided biking tours through Cartagena's historic and scenic spots allow for an exciting way to experience the city.

Beach Day at Playa de las Bovedas

10-minute walk

Relax on this beautiful beach and enjoy sunbathing, swimming, and beachside dining, perfect for families and friends.

Spa Retreats

10-minute walk

Indulge in relaxation with nearby spas offering massages, facials, and wellness treatments for a rejuvenating experience.

Cultural Festivals

5-minute walk

Immerse in Cartagena's vibrant culture during annual festivals featuring music, dance, and local cuisine throughout the year.

Restaurante Cande

4-minute walk

Known for its authentic Colombian cuisine, Cande offers delicious traditional dishes in a warm, inviting atmosphere.

Hard Rock Cafe

2-minute walk

This iconic restaurant features a rock-themed atmosphere and serves American classics, perfect for casual dining and drinks.

Crepes & Waffles

4-minute walk

A family-friendly spot specializing in sweet and savory crepes paired with fresh salads, ideal for a quick and tasty meal.

Masaki Sushi Wok

2-minute walk

Offering fusion sushi and Asian-inspired dishes, Masaki provides a modern dining experience with fresh ingredients.

Plaza Fernandez de Madrid

10-minute walk

A bustling plaza often hosting live music events and cultural performances, making it a vibrant spot for evening relaxation.

Joe Arroyo Plazoleta

5-minute walk

An outdoor venue featuring local artists and musicians, perfect for families and those seeking a lively local atmosphere.

Cafe del Mar

18-minute walk

A popular sunset bar overlooking the Caribbean, known for its relaxed vibe, cocktails, and live DJ performances.

Cinema Movie Theaters

10-minute drive

Catch the latest films at nearby theaters offering a comfortable viewing experience, suitable for all ages.

Getting around

City Centre

Cartagena8 min · 3.2 mi

Airports

Rafael Nunez International (CTG)10 min · 3.8 mi

Ernesto Cortissoz International (BAQ)198 min · 81.8 mi

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 12 pm

Guest Parking

No parking available.

Internet

High-speed internet access is available in public areas for free.

Breakfast

The hotel offers a full breakfast at the price of US$16 per person per day.

Children & extra beds

There are no cots provided in a room. There are no extra beds provided in a room.

Pets

Pets are allowed on request.

Year renovated:

2011

Number of floors:

Number of rooms:

Former name

URBAN ROYAL PUERTA DEL RELOJ

Reviews and Ratings

Feedback about Nh Royal Urban Cartagena Hotel from previous guests about their experience.

Review score

Based on 363 verified reviews

8.4/10

Great

81%

Recommend

Breakfast

8.7/10

Cleanliness

7.9/10

Comfort

7.8/10

Facilities

7.5/10

Free Wi-Fi

8.6/10

Location

9.1/10

Paid Wi-Fi

7.5/10

Staff

8.8/10

Value for money

7.2/10

Pros

Good location

Friendly staff

Comfortable rooms

Rooftop pool

Cons

Noisy at night

Outdated furniture

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Questions of the users

About Nh Royal Urban Cartagena

Is there a shuttle service available to and from the airport, and what is the cost for this service?

10 January 2024

Yes, shuttle services are available at a cost of approximately 20 USD. Simply provide your flight details to arrange pickup.

Are there any charges for having an overnight guest in the room?

15 February 2024

Yes, there is a charge of 30 USD for each overnight guest.

Can I bring an extra person to stay in my room if I initially booked for just two?

22 March 2024

If booking for two, an additional guest can stay, but a fee of 30 USD will apply for the third guest.

Is the rooftop pool still open for guests, and what are the operating hours?

18 April 2024

The rooftop pool is open daily from 9:00 AM to 9:00 PM, offering stunning views of the city.

Does the hotel allow pets, and are there any specific policies regarding this?

25 May 2024

Yes, pets are allowed with a maximum weight of 25 kg. There is a fee of 25 USD per stay, and only one pet is permitted per room.

Is it possible to have an early check-in if my flight arrives in the morning?

30 June 2024

Early check-in is subject to availability, but efforts will be made to accommodate your request as much as possible.

Can guests who are not staying overnight visit the hotel?

5 July 2024

Guests are allowed to visit until a certain time, but please check with the front desk for detailed policies.

What kind of dining options are available at the hotel?

12 August 2024

The hotel's restaurant, Café del Reloj, offers traditional Colombian cuisine along with a selection of cocktails.

Are there any facilities available for business meetings at the hotel?

28 September 2024

Yes, there is a boardroom that accommodates up to 10 people, equipped with audiovisual aids and high-speed Wi-Fi.

Is there a laundry service provided for guests staying at the hotel?

15 October 2024

Yes, a laundry service is available for guests to ensure their comfort during their stay.

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