Hotel Luena, Lisbon ➤ Reviews, Rooms & Prices 2026

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Key details

About the Hotel

Rua Pascoal De Melo 9, Lisbon, Portugal, 1000-230

Near Marquis of Pombal Square

Great

8.7

9.3

/10

3.6

4.2

Loved by Hotel Luena guests

Well-equipped rooms
Friendly staff
Comfortable beds
Amazing breakfast

"Hotel Luena was remodeled a few years back so the facilities are pretty new."

Daniel from United States

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"The room was small but well equipped and the beds were comfortable"

Regan

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"We loved the beds, comfy mattresses and beddings."

Piotr R from Netherlands

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Location

Hotel Luena is situated in central Lisbon, just a short walk from tourist attractions like Praça do Comércio and São Jorge Castle. The hotel is adjacent to the Arroios metro station, providing quick access to the city's main points of interest. With easy connections to the Humberto Delgado Airport, which is only 3 miles away, exploring the city is seamless.

Room Types

Hotel Luena offers 36 rooms, featuring various options to meet different needs including Double Classic Rooms, Deluxe Veranda Rooms, and spacious Family Deluxe Rooms. The Acacia Room stands out with its hot tub and views of the River Tejo, making it a distinctive choice for guests seeking luxury. Each room combines modern design with comfort and functionality, ensuring a pleasant stay.

Dining Options

A complimentary breakfast buffet is available daily, including traditional Portuguese treats like Pastéis de Nata. Hotel Luena can recommend local restaurants and cafés, serving Lisbon's best culinary experiences within walking distance. Guests can enjoy a blend of authentic Portuguese cuisine in the nearby local eateries.

Family and Pet-Friendly Amenities

The hotel caters to families with spacious Family Rooms, accommodating up to four guests comfortably. Pets are welcome, allowing families to travel with their loyal companions. The location is convenient for family-friendly activities, including parks and attractions suitable for children.

Experiences

Hotel Luena collaborates with local partners to offer unique experiences such as e-bike tours and private sidecar excursions around Lisbon. Guests can also explore cultural gems on trips to Fátima or enjoy sunset boat cruises. These curated experiences allow visitors to engage with Lisbon's rich history and vibrant culture.

Highlights

Location: Heart of the city

Room Types: Acacia Room

Dining: Breakfast buffet

Family: Family Rooms

“What stands out here is the dedication to service; staff seem genuinely invested in ensuring a smooth stay, going beyond routine assistance. The recent updates keep things fresh, and its location provides an authentic slice of Lisbon, with local eateries easily accessible. It's a solid choice for experiencing the city's charm with attentive hospitality.”

James DavidEditor-in-Chief at Tohotel

Location: Great

8.5/10Review score

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Highlights from guests

DiningBreakfast Abundance

The breakfast offered a wide selection. Everything tasted fresh and was regularly replenished. It catered to all tastes.

Carlos from Spain

Review on

Guest ParkingEasy Arrival

Reaching the hotel by car was straightforward. Parking nearby was convenient and staff were able to suggest options.

Ingrid from Sweden

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Room FeaturesComfy Beds!

The room was small but very comfy. I really enjoyed the beds. The mattresses and bedding were excellent.

Rajesh from India

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Select your room type

Hotel Luena offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe Double Room

2 persons

220 sq. feet

1 Double bed

Heating

Bathtub

room details

Twin Room

2 persons

195 sq. feet

2 Single beds

Heating

Bathtub

room details

Double Room

2 persons

195 sq. feet

1 King-size bed

Heating

Bathtub

room details

Deluxe Double Room Balcony

2 persons

220 sq. feet

1 King-size bed

Heating

Bathtub

room details

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Price and Room Availability Calendar

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Facilities

Hotel Luena offers amenities for your comfortable stay and unforgettable experiences

Facilities: Great

8.7/10Review score

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Locker room
Lift
Vending machines
Smoke detectors
Electric vehicle charging station
Fire extinguishers

Guest Parking

Electric kettle

Services

Paid shuttle service
Pet amenities available
Car hire

Dining

In-room breakfast
Snack bar

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Room features

Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries
Sink

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Parquet floor

Hotel Luena Location

Rua Pascoal De Melo 9, Lisbon, Portugal, 1000-230

Map view

Rua Pascoal De Melo 9, Lisbon, Portugal, 1000-230

City landmarks

Castle

Castle of Sao Jorge

1.3 mi

Square

Rossio Square

1.3 mi

Square

Praca do Comercio

1.6 mi

Landmark

Santa Justa Lift

1.3 mi

Market

Time Out Market Lisboa

1.8 mi

Museum

Alfama

1.4 mi

Church

Miradouro da Senhora do Monte

5300 ft

Aquarium

Oceanario de Lisboa

3.2 mi

Museum

Calouste Gulbenkian Museum

1.1 mi

Church

Lisbon Cathedral

1.5 mi

Park

Parc Eduardo VII

1.1 mi

Landmark

Avenida da Liberdade

1.2 mi

Landmark

Bairro Alto

1.4 mi

Zoo

Lisbon Zoo

2.0 mi

Church

Miradouro Sao Pedro de Alcantara

1.6 mi

Museum

National Azulejo Museum

1.3 mi

Square

Luis de Camoes Square

1.5 mi

Landmark

Arco do Triunfo

1.6 mi

Landmark

Chiado

1.5 mi

Church

Church of Sao Roque

1.3 mi

Square

Graca Church and Convent

1.0 mi

Museum

Carmo Archaeological Museum

1.3 mi

Church

National Pantheon

1.3 mi

Museum

Dr. Anastacio Goncalves House-Museum

5200 ft

Monastery

Church of Sao Vicente of Fora

1.4 mi

Church

Igreja do Menino Deus

1.2 mi

Museum

Museu do Fado

1.5 mi

Hospital

Hospital Miguel Bombarda

3000 ft

Landmark

Palacio Sotto Mayor

3400 ft

Garden

Miradouro do Torel

5000 ft

Nearby

Museum

Dr. Anastacio Goncalves House-Museum

3100 ft

Rua do Arco do Cego Close to Auditorio at Ar Livre da Sede da CGD

Cinema City Campo Pequeno

4000 ft

Restaurants

Pastelaria Monte Rei

200 ft

Rua Pascoal de Melo 56

Lisbon Vegan Restaurante

600 ft

Rua de Arroios 175

Sabor de Arroios

500 ft

Avenida Almirante Reis 119 D

Snack-bar Oliveiras

700 ft

Rua Passos Manuel 101

Mr. Lu

800 ft

Rua Antonio Pedro 95

A Ideal

1200 ft

Rua Marques da Silva 28

Ha Tapas no Mercado

2300 ft

Rua Angela Pinto 14 Mercado de Arroios

Bio

800 ft

Rua Francisco Sanches 39 Praça da Alegria

Grelha D'Ouro

600 ft

Rua Pascoal de Melo 2A

Rose Stupa Resturant

1600 ft

Rua Ponta Delgada 80B In front of Finanças Office

Explore Lisbon

Castle of Sao Jorge

25 minutes' walk

Historic castle offering panoramic views of Lisbon and rich history, with guided tours available.

Rossio Square

25 minutes' walk

Iconic square featuring stunning fountains and traditional pavements, a hub for culture and local events.

Oceanario de Lisboa

10 minutes' drive

One of the world's largest aquariums, showcasing diverse marine life and interactive exhibits.

Calouste Gulbenkian Museum

20 minutes' walk

Impressive art collection from ancient to modern, set in beautiful gardens, offering a serene atmosphere.

Biking in the Parks

10 minutes' walk

Rent bikes for a scenic ride through nearby parks like Jardim do Arco do Cego, perfect for families and thrill-seekers.

Yoga Classes

15 minutes' walk

Relaxing yoga sessions available at local studios, a great way to unwind and recharge during your visit.

Pastelaria Monte Rei

1 minute' walk

Charming bakery famous for its pastel de nata and coffee, perfect for a quick breakfast or snack.

Lisbon Vegan Restaurante

2 minutes' walk

Healthy vegan cuisine with a cozy atmosphere, offering dishes that are both delicious and nutritious.

Cinema City Campo Pequeno

15 minutes' walk

Modern cinema showcasing the latest films, ideal for family outings and movie lovers.

Bairro Alto Nightlife

25 minutes' walk

Vibrant district known for its bars and live music, perfect for enjoying Lisbon's energetic nightlife.

Getting around

City Centre

Lisbon15 min · 4000 ft

Airports

Humberto Delgado (LIS)7 min · 2.8 mi

Aerodromo Municipal de Cascais (cat)33 min · 13.5 mi

Train

Roma - Areeiro Train Station21 min · 1.1 mi

Bus

Bus stop2 min · 400 ft

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Property information and rules

Check-in

from 14:00-22:00

Check-out

from 06:00-12:00

Guest Parking

Public parking is possible at a location nearby (reservation might be needed) at EUR 14 per day.

Internet

Wireless internet is available in for free.

Children & extra beds

There are no extra beds provided in a room. There are no cots provided in a room.

Pets

Pets are allowed on request.

Languages

English, German, Spanish, Portuguese

Number of rooms:

Reviews and Ratings

Feedback about Hotel Luena from previous guests about their experience.

Review summary

Based on recent reviews

Hotel Luena is praised for its location, close to the Arroios Metro stop on the green line, making it easy to get around Lisbon. Guests frequently mention the good-sized, clean rooms equipped with amenities like a fridge, and the excellent and varied breakfasts provided daily. Some guests have found the rooms a little small, but overall, the hotel is considered a comfortable and convenient base for exploring the city, with shops, bakeries, and restaurants nearby.

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Review score

Based on 1536 verified reviews

8.7/10

Great

93%

Recommend

Staff

9.4/10

Cleanliness

9.1/10

Location

8.5/10

Value for money

8.6/10

Pros

Friendly staff

Comfortable beds

Clean rooms

Rich breakfast

Cons

Extra parking fee

Unpleasant smell

Frederick from Germany

Single

Double Room

3 nights in November 2025

Reviewed:January 17, 2026

9.0/10

great find!

helpful staffearly check-inclean roomfresh options

the staff was very helpful arranging my early check-in. the room was clean and quiet, which i appreciated after a long journey. i noticed complimentary pastries were available in the reception area, a nice touch waiting. the breakfast offered a good start to the day, with fresh options available.

the room i had was smaller than i expected.

Location

9/10

The hotel is near many amenities. Public transport is very convenient. a metro station is located very close to the hotel. accessing different parts of the area is easy.

Rooms

9/10

The room included tea and coffee facilities plus a complimentary bottle of filtered water. the room itself was neat and clean. This. i appreciated this detail.

Service

10/10

the staff demonstrated a very friendly attitude. i found them to be helpful and cute throughout my stay. i felt the service was attentive.

Facilities

8/10

the hotel provides complimentary pastries in the reception area. guests can enjoy these while waiting for check-in or check-out. this adds a cute touch.

0 Helpful

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Mark from United Kingdom

Couple

Double Room

3 nights in November 2025

Reviewed:December 30, 2025

9/10

smashing experience!

stellar tipsclean roomquiet atmospheredelicious breakfast

The staff was very nice. Damian provided stellar tips on getting around. the breakfast had many choices and they were delicious. our room was clean, and i found everything i needed for my stay! i appreciated the quiet atmosphere.

the street outside was busy, though it didn't bother me too much as the soundproofing was decent!

Facilities

9/10

the hotel features eco-friendly options, like motion sensor lights in the hallways plus recycling bins on each floor! the lobby offers complimentary water with lemon as a refreshment and there is a mini-market just down the street.

0 Helpful

Connor from Ireland

Single

double room

3 nights in November 2025

Reviewed:December 20, 2025

8.8/10

solid stay near the action

helpful stafflarge tvbusy street

i found the staff very helpful. they assisted with directions and recommendations for nearby restaurants. the room had a large tv, great. the pre-registration process made arrival smooth. i felt prepared and the receptionist greeted me warmly.

the room was small. unloading luggage from my car in front of the building proved difficult because of the busy street, and the lack of available parking made it stressful.

Location

9/10

the location is near a metro station. nearby, i saw shops, bakeries, and restaurants. the hotel offered convenient access to transportation and local amenities.

Dining

8/10

i observed that the hotel offers a breakfast service. there were tasty cookies and lemonade available at the reception. several restaurants are located in the direct vicinity of the hotel, which provides alternative dining options.

Service

9/10

the staff was friendly and helpful. i saw guests being greeted with a welcome drink and a snack. the staff seemed ready to receive guests, ensuring a smooth check-in process and addressing any questions immediately.

Facilities

9/10

the hotel rooms include air-conditioning. rooms on the upper floors have balconies. a mint water and refreshments stand is located in the lobby. the rooms included snacks and items for purchase.

0 Helpful

Questions of the users

About Hotel Luena

Are cribs available for infants during our stay?

15 November 2023

Yes, cribs are provided for infants upon request. Feel free to inform the hotel ahead of time to ensure availability.

Is breakfast an option at the hotel, and what is the cost?

20 November 2023

Breakfast is available for €8 per person, depending on your booked rate. Enjoy a variety of options to start your day.

Can a late check-in be accommodated if I arrive after midnight?

22 November 2023

The reception works 24 hours a day, allowing you to check in at any time, even after midnight.

What is the distance to the airport and how can I get there?

25 November 2023

Lisbon Airport is approximately 6 km away. Metro service is available, with a transfer to the hotel requiring about a 5-10 minute walk after getting off at Arroios station. A taxi ride will cost around €15-€20.

What are the breakfast options, and is there always a front desk available?

30 November 2023

Guests can choose between a buffet breakfast and in-room dining for an additional fee. The front desk is available 24/7 for assistance.

Are pets allowed at the hotel, and what are the additional costs?

5 December 2023

Pets are permitted in Family and Deluxe Family Rooms, with a €15 cleaning fee per pet, per night, and a €100 refundable deposit upon check-in.

Is an elevator available for guests in the hotel?

8 December 2023

Yes, the hotel is equipped with an elevator, making all floors accessible to guests.

What does it mean to have an attached bathroom in the rooms?

14 December 2023

An attached bathroom indicates that each room includes its own private bathroom for the convenience of guests.

Is check-out permitted before the standard time?

20 December 2023

Early check-out is possible, as the reception operates 24 hours. It can be arranged during your check-in process.

Is there any available parking near the hotel?

25 December 2023

The hotel does not have its own parking facilities, but there are public parking options available about 200 meters away, costing around €10.20 for 24 hours.

Is laundry service offered for guests staying at the hotel?

1 January 2024

Yes, laundry services are available for guests. Please inquire at the front desk for details.