Holiday Inn Express Hotel & Suites Chatham South By Ihg, Chatham-Kent ➤ Reviews, Rooms & Prices 2026

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Key details

About the Hotel

575 Richmond Street, Chatham-Kent, Canada, N7M 1R2

Close to the Cascades Casino

Great

8.0

8.2

/10

3.6

4.1

Loved by Holiday Inn Express Hotel & Suites Chatham South By Ihg guests

Friendly staff
Clean room
Continental breakfast
Perfect location

"Beds and pillows so comfortable."

Cheryl from Canada

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"The fact that they could accommodate my motorcycle in a place that I felt safe."

Dias from Canada

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"I recently stayed at this location while on business in the Chatham-Kent area, my expectations of the hotel were surpassed as it was exceptionally clean."

Manny G from Canada

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Hotel Overview

Holiday Inn Express Hotel & Suites Chatham South, located in Chatham-Kent, offers a prime location just minutes from downtown attractions and nearby conservation areas. The hotel provides a heated indoor pool, making it a suitable choice for relaxation after a day of exploring. Business travelers benefit from being next to the John D. Bradley Chatham-Kent Convention Centre.

Amenities

Guests can enjoy a complimentary Express Start Breakfast that includes a variety of hot and cold options, ensuring a nutritious start each morning. The hotel's Business Center is equipped with key services such as printing and scanning for those needing to stay productive during their visit. A Fitness Center is available from 6:30 a.m. to 11:00 p.m., providing work-out options within the hotel.

Guest Rooms

The hotel offers 117 non-smoking rooms, with a mix of standard rooms and suites designed for comfort and convenience. Each guest room includes high-speed wireless internet access and a large executive work desk, catering to both leisure and business needs. Guests can unwind on plush bedding, with options for soft and firm pillows, enhancing their sleep experience.

Location

Located in southern Ontario, the hotel is easily accessible from Highway 401, facilitating travel for both business and leisure guests. Nearby attractions include the Buxton National Historic Site & Museum and St. Clair College Capitol Theatre, showcasing local history and entertainment. The proximity to outdoor conservation areas invites guests to partake in various activities like hiking and fishing.

Pet-Friendly Policies

Holiday Inn Express Hotel & Suites Chatham South welcomes pets, allowing guests to bring their furry companions for an additional fee. This pet-friendly policy applies to all types of rooms, accommodating diverse travel needs. Guests can enjoy the convenience of having their pets close while exploring the attractions of Chatham-Kent.

Highlights

Location: minutes from downtown attractions

Amenities: heated indoor pool and Business Center

Rooms: 117 non-smoking guest rooms and suites

Dining: complimentary Express Start Breakfast

Pet-Friendly: dogs allowed for an additional fee

Nearby: access to conservation areas for outdoor activities

“In my opinion, this property stands out for its practical location near both the city center and natural attractions, coupled with amenities appealing to families and business travelers alike. The indoor pool is a definite plus for relaxation. I also appreciate that it offers a full, hot breakfast and welcomes pets, though some aspects require updating.”

James DavidEditor-in-Chief at Tohotel

Location: Great

8.6/10Review score

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Highlights from guests

DiningGluten-Free Find

A separate gluten-free station at breakfast made the start to the day easy and worry-free. That was awesome!

Oliver Smith from United States

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Guest ParkingEV Convenience

Having an EV charger a short walk away was very useful, especially during a summer heatwave. Very convenient!

Eleanor Vance from Canada

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BedroomCloud-like Comfort

The mattress and pillows felt like sleeping on a cloud! The bed was very comfortable, and I slept soundly.

Miguel Rodriguez from Spain

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Room FeaturesQuiet Nights

The room was very clean and comfortable and area is so quiet which makes for a restful night's sleep!

Anika Patel from India

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Select your room type

Holiday Inn Express Hotel & Suites Chatham South By Ihg offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Standard Room Two Queen Beds

2 persons

325 sq. feet

2 King Size Beds

Heating

Air conditioning

room details

King Room Disability Access

2 persons

325 sq. feet

1 King-size bed

Heating

Air conditioning

room details

King Room Roll Shower Disability Access

2 persons

325 sq. feet

1 King-size bed

Heating

Air conditioning

room details

Standard King Room

2 persons

325 sq. feet

1 King-size bed

Heating

Air conditioning

room details

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Facilities

Holiday Inn Express Hotel & Suites Chatham South By Ihg offers amenities for your comfortable stay and unforgettable experiences

Facilities: Very good

7.5/10Review score

General

No smoking on site
Wi-Fi
Free parking
Safe deposit box
24-hour reception
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Luggage storage
Currency exchange
Vending machines
Smoke detectors
Fire extinguishers
Key card access

Services

Housekeeping
Laundry
Dry cleaning
Shops/Commercial services

Business

Business centre
Fax/Photocopying

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Indoor swimming pool
Sun loungers
Leisure/ TV room
Shallow end

Room features

Air conditioning
Heating
Sitting area

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Holiday Inn Express Hotel & Suites Chatham South By Ihg Location

575 Richmond Street, Chatham-Kent, Canada, N7M 1R2

Map view

575 Richmond Street, Chatham-Kent, Canada, N7M 1R2

City landmarks

Landmark

Chatham Railroad Museum

1.3 mi

Gallery

ARTspace

1.4 mi

Museum

Chatham-Kent Museum

1.6 mi

Gallery

Thames Art Gallery

1.6 mi

Park

Kingston Park

1.8 mi

Museum

Black Mecca Museum

1.8 mi

Mall

Downtown Chatham Centre

1.4 mi

Park

Tecumseh Park

1.6 mi

Landmark

O'Neil Nature Preserve

1.8 mi

Park

The BME Freedom Park

1.8 mi

Nearby

Event hall

Chatham Kent John D Bradley Convention Centre

500 ft

Casino

Cascades Casino

500 ft

Restaurants

Mr Shawarma

300 ft

598 Queen St

Quiznos

900 ft

171 Keil Dr S Unit 3

McDonald's

1600 ft

710 Richmond Street

Country Kitchen

2000 ft

415 Richmond St

Hungry Man

2700 ft

29 Keil Dr S

Explore Chatham-Kent

Chatham Railroad Museum

4-minute drive

A showcase of Chatham's railway history with artifacts and vintage equipment. Free admission days available.

Chatham-Kent Museum

5-minute drive

Features local history exhibits, interactive displays, and a dedicated children's area. Engaging for all ages.

ARTspace

4-minute drive

A hub for local artists with rotating exhibitions, workshops, and community events. Perfect for art enthusiasts.

Thames Art Gallery

5-minute drive

Exhibiting contemporary art and local talent. Offers educational programs and special events throughout the year.

O'Neil Nature Preserve

6-minute drive

A serene spot with walking trails for nature lovers and birdwatchers. Great for leisurely hikes and picnics.

Cascades Casino

2-minute walk

Exciting casino with a variety of games and entertainment options, ideal for thrill-seekers looking to gamble.

Mr Shawarma

2-minute walk

Serves delicious Middle Eastern dishes with a casual vibe. Signature shawarma plates are a must-try.

Country Kitchen

8-minute walk

A homely diner known for hearty breakfasts and comfort food. Great for families and casual dining.

Hungry Man

10-minute walk

Family-friendly, known for generous portions of classic Canadian fare. No reservations needed for this popular spot.

Cascades Casino

2-minute walk

Nightly live entertainment events, including music and gaming tournaments. A lively atmosphere for adults.

Chatham Kent John D Bradley Convention Centre

2-minute walk

Hosts various events and exhibitions throughout the year, suitable for all ages and interests.

Getting around

City Centre

Chatham-Kent23 min · 1.2 mi

Airports

Windsor Airport (YQG)117 min · 48.5 mi

Sarnia, ON (YZR)122 min · 50.2 mi

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 11 am

Guest Parking

Public parking is possible on site for free.

Internet

Wireless internet is available in for free.

Breakfast

At the hotel Holiday Inn Express & Suites Chatham South By Ihg guests are invited to a full breakfast served for free.

Children & extra beds

There are no cots provided in a room.

Pets

Pets are allowed on request.

Year renovated:

2010

Number of floors:

Number of rooms:

239

Former name

holiday inn express hotel & suites chatham south, an ihg hotel

Reviews and Ratings

Feedback about Holiday Inn Express Hotel & Suites Chatham South By Ihg from previous guests about their experience.

Review score

Based on 209 verified reviews

7.7/10

Very good

73%

Recommend

Breakfast

8.1/10

Cleanliness

8.1/10

Comfort

8.5/10

Facilities

7.5/10

Free Wi-Fi

8.5/10

Location

8.6/10

Paid Wi-Fi

8.7/10

Staff

9.0/10

Value for money

7.5/10

Pros

Great location

Good breakfast

Friendly staff

Cons

Dirty rooms

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Questions of the users

About Holiday Inn Express Hotel & Suites Chatham South By Ihg

What are the payment options for guests who don't have a credit card?

12 March 2024

Full upfront payment is required along with a security deposit of $250. This deposit is refundable at checkout after a room inspection by the hotel staff.

Does the hotel offer a jacuzzi tub in any of its suites along with a shower and a microwave?

20 April 2024

Yes, the executive suite includes a jacuzzi tub in the bedroom, in addition to a shower and a microwave.

Is the indoor swimming pool currently accessible, and what are the protocols in place due to COVID-19?

5 June 2024

The pool is open to fully vaccinated guests, who must provide proof of vaccination. Reservations are required, and time slots of 30 minutes are available per room. Cleaning occurs between bookings.

What time is breakfast served on Sundays at the hotel?

30 January 2025

Breakfast is available on Sundays from 07:00 to 10:00.

Are there pet-friendly accommodations, and will there be an extra charge for bringing a dog?

17 February 2025

Yes, the hotel is pet-friendly and charges a fee of $25 per day for each pet.

Is it possible to get a room near an elevator for easier accessibility?

8 March 2024

All suites are located on the upper floors, but arrangements can be made to place guests in a room close to an elevator.

What is the policy regarding the use of proof of vaccination for certain facilities?

24 May 2024

Proof of vaccination is not needed for check-in, but it is required for using the pool, fitness center, and dining in for breakfast.

Can a Visa debit card be used for securing a reservation?

11 July 2024

At check-in, a major credit card is required. While payments can be made with a Visa debit or cash, securing the room necessitates a major credit card.

What amenities are provided for guests with physical disabilities?

15 August 2024

Many areas are accessible, including entrances, public restrooms, and elevators compliant with ADA regulations. Rooms designed for wheelchair accessibility are also available.

What types of activities or attractions are recommended nearby?

3 September 2025

Local attractions include the Buxton National Historic Site & Museum, Chatham Cultural Center, and various outdoor activities in conservation areas around Chatham.