Hilton Richmond Hotel & Spa Short Pump, Short Pump ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

12042 West Broad Street, Short Pump, Virginia, United States, 23233

Near the Short Pump Mall

Perfect

8.5

8.9

/10

4.4

4.3

Loved by guests

Friendly staff
Great location
Comfortable rooms
Nice facilities
Easy check-in

"The food and the service was exceptional and it made our overnight stop a pleasure."

Dtgm from United States

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"The sleep quality was outstanding, and made me wish I had another night or two at that hotel."

Coach5000 from United States

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"This hotel is in walking distance from Short Pump Town Center which is a plus."

Shaina from United States

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Rooms and Suites

The Hilton Richmond Hotel & Spa Short Pump has 254 rooms and suites. Each room includes free Wi-Fi, a flat-screen LCD TV, an iPod docking station, a coffee maker, and a work desk. Some units have a seating area. Accessible rooms include a refrigerator, cable TV, and tea- and coffee-making facilities. Connecting rooms and non-smoking rooms are available.

Dining Options

The hotel features three on-site restaurants. The Restaurant serves buffet favorites and cooked-to-order omelettes for breakfast. Table Two Fifty Restaurant provides lunch and dinner menus. Aroma Cafe offers Starbucks coffee and snacks. Guests can also enjoy in-room dining. A tempting meal is available at Shula's America's Steak House, themed after the 1972 undefeated Miami Dolphins' 'perfect season'. At Shula's Steak Houses, one of the featured entrees is the tasty SHULA CUT(R) of beef, and unique touches like menus hand painted on NFL game footballs, personally signed by Coach Shula. Those who finish it join Shula*s 48-Ounce Club, which currently has more than 26,000 members. Let the Food & Beverage Team help organize catering options to complement the event.

Leisure and Wellness

Guests can enjoy an indoor pool and a fitness room. The on-site Aura Spa and Salon offers personal care treatments for individuals and groups in a stylish setting. Spa services include massages, nail care, facials, body treatments, and couples' treatments. Guests can also enjoy a relaxing and reviving massage with organic body oil. The full-service spa includes manicure and pedicure stations, a dedicated skin treatment room, a couple's suite, and an enhanced massage room with chromatherapy steam shower.

Location and Transportation

The Hilton Richmond Hotel & Spa Short Pump is a 4-star hotel in the heart of Short Pump, just off Interstate 64, 15 miles west of downtown Richmond. Short Pump Town Center is a 10-minute walk. Lewis Ginter Botanical Garden and the Edgar Allen Poe Museum are a short drive away. Richmond International Airport is 40 km away. Nearby landmarks include the Children's Museum of Richmond (2.5 km), Short Pump Town Center (1 km), and Short Pump Mall (1 km). Those looking for area attractions can visit Lavender Fields Herb Farm and River City Roll. Activities such as Hunting Hawk Golf Club and Cobblestones Park are nearby.

Services and Amenities

The hotel offers a 24-hour front desk, facilities for disabled guests, luggage storage, and Wi-Fi in public areas. Self-parking is available on-site for $10.00 per day. Three electric car chargers are available for guests, including two Tesla-specific chargers and one universal charger. The Hilton Richmond hotel staff hosts conferences for 10 to 1,300 people in a brand-new conference center. Additional amenities include a business center and meeting rooms.

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Highlights from guests

DiningFood was Awesome

The on-site restaurant was great. The crab cakes were excellent. I ate them two nights! Breakfast had great selections. Fast service.

Oliver from United Kingdom

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Room FeaturesTV was impressive

The room was clean. I loved the 65-inch flat screen TV. I also got a digital key on my phone.

Mei from China

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Guest ParkingParking was easy

The parking was easy. I parked right in front of the main door. Close to the main highways running north.

Noah from Canada

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Spa & LeisureNice Amenities

The hotel had a pool, gym, and spa. The pool water was warm. There was even a store inside the hotel.

Saanvi from India

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

King Parlor Suite Non Smoking

2 persons

30 m²

Junior King Suite Non-Smoking

2 persons

30 m²

1 King-size bed and 1 Sofa bed

Air conditioning

room details

King Room Hearing Access

2 persons

25 m²

1 King-size bed

Air conditioning

room details

Queen Room Two Queen Beds Roll Shower Mobility Hearing Access

2 persons

25 m²

2 King Size Beds

Air conditioning

room details

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Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

No smoking on site
Free Wi-Fi
On-site car park
Handicap parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Luggage storage
Lift
Barber shop
Coffee shop
Vending machines
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre

Services

Room service
Dry cleaning
Welcome drink

Dining

In-room breakfast
Restaurant
Bar/ Lounge area

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Children's menu

Spa & Leisure

Indoor swimming pool
Sun terrace
Leisure/ TV room
Spa & wellness centre
Jacuzzi
Pedicure
Manicure
Body scrub
Facial
Treatment room
Body wraps
Back massage
Head massage
Full body massage
Foot massage
Make up services

Room features

Air conditioning
Heating
Sitting area
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Curtains

Dining Onsite

The Hilton Richmond Hotel & Spa Short Pump offers a delightful array of dining options with an emphasis on American cuisine. From hearty breakfasts to savory dinners, guests can savor memorable meals crafted from high-quality ingredients, all in an inviting atmosphere that feels like a home away from home.

Hilton Richmond Hotel & Spa Short Pump Restaurant photo

Aroma Cafe

American

Ambiance

Bright and cheerful, Aroma Cafe is designed to start the day off right with a warm and welcoming atmosphere.

Key Offerings

Guests can indulge in a delightful breakfast buffet featuring favorites and cooked-to-order omelettes, perfect for fueling up for the day ahead.

Reservation

Not needed.

Open daily from 6:00 AM to 11:00 AM.

Shula's Steakhouse

American, Steakhouse

Ambiance

Shula's is a classic yet contemporary steakhouse with a nod to the rich history of the 1972 undefeated Miami Dolphins, creating an atmosphere of sports elegance.

Key Offerings

Savor signature steaks and featured entrees inspired by a perfect season, complemented by an impressive wine list, ensuring a dining experience that emphasizes quality.

Reservation

Recommended.

Open daily from 5:00 PM to 10:00 PM.

Location

12042 West Broad Street, Short Pump, Virginia, United States, 23233

Map view

12042 West Broad Street, Short Pump, Virginia, United States, 23233

City landmarks

Shopping Area

Short Pump Mall

1.1 km

Mall

Short Pump Town Center

1.1 km

Landmark

Children's Museum of Richmond

950 m

Landmark

Regal Short Pump Stadium 20

1.8 km

Church

Gayton Baptist Church

1.7 km

Landmark

Theater Xtreme

1.8 km

Church

North Gayton Baptist Church

2.2 km

Landmark

Springfield Church

2.6 km

Gallery

Spirited Art

2.6 km

Church

Shady Grove United Methodist Church

2.7 km

Church

St. Elizabeth Catholic Church

2.8 km

Landmark

Shady Grove Church

2.9 km

Landmark

South University

2.9 km

Church

Discovery United Methodist Church

3.3 km

Church

The Church of Jesus Christ of Latter-day Saints

3.7 km

Landmark

Saint Anthony's Maronite Recreatn

3.8 km

Church

Grace Community Baptist Church

3.9 km

Market

West end Farmers Market Gourmet Mj's BBQ Sauces and Dry Rubs

4.0 km

Landmark

West End Farmers Market

4.1 km

Landmark

Velocity Christian Church

4.1 km

Landmark

The Heights Church

4.2 km

Church

The Vine Church

4.2 km

Landmark

Community West Church

4.3 km

Church

Deep Run Baptist

4.5 km

Landmark

Deep Run Baptist Church

4.5 km

Church

Mount Vernon Baptist Church

4.6 km

Landmark

Saint Matthews Church

4.7 km

Event hall

Innsbrook After Hours

4.9 km

Landmark

Snagajob Pavilion

4.9 km

Nearby

Shopping Area

Short Pump Mall

1.1 km

Mall

Short Pump Town Center

1.1 km

Restaurants

Plaza Azteca

390 m

12020 W Broad St

Pho 1 Grill

420 m

201 Towne Center West Blvd Ste 701

BJ's Restaurant & Brewhouse

380 m

12010 W Broad St

Carytown Burgers and Fries

220 m

200 Towne Center West Blvd

Carytown Burgers & Fries Short Pump

250 m

200 Towne Center West Blvd

Mellow Mushroom

890 m

12171 West Broad Street

Applebee's

830 m

11780 W Broad St

The Cheesecake Factory

1.0 km

11800 W Broad St

Casa del Barco

930 m

11800 W Broad St Suite 2516

Wong's Tacos

1.1 km

201 A Maltby Boulevard A

Explore Short Pump

Short Pump Town Center

14-minute walk

An expansive shopping and dining destination with upscale stores and entertainment options for all ages.

Children's Museum of Richmond

12-minute walk

Interactive exhibits and hands-on learning experiences make it perfect for families with young children.

Regal Short Pump Stadium 20

5-minute drive

Catch the latest blockbuster films in a comfortable setting with state-of-the-art screens and sound.

Theater Xtreme

5-minute drive

A unique cinema with a massive screen and an immersive theater experience ideal for movie buffs.

Hiking at Deep Run Park

10-minute drive

Scenic trails and picnic areas await at this local park, perfect for family outings or solo relaxation.

Spa Day at Hilton Richmond

on-site

Indulge in rejuvenating treatments ranging from massages to facials at our hotel's luxurious spa.

Carytown Burgers and Fries

3-minute walk

Casual spot known for gourmet burgers and hand-cut fries, perfect for a relaxed meal after a day out.

Plaza Azteca

5-minute walk

Mexican cuisine crafted with fresh ingredients; try their signature tacos and vibrant margaritas.

BJ's Restaurant & Brewhouse

5-minute walk

Craft beer and Italian-American dishes in a lively atmosphere with a broad menu to satisfy every palate.

Theater Xtreme

5-minute drive

Offers a one-of-a-kind movie-going experience with the largest screen and premium sound systems.

Live Music at Short Pump Town Center

14-minute walk

Regular live music events showcasing local talent, perfect for a pleasant evening out with friends or family.

Getting around

City Centre

Short Pump30 min · 20.0 km

Airports

Richmond International (RIC)57 min · 37.5 km

Sanday (ndy)179 min · 119.3 km

Bus

Bus stop9 min · 5.4 km

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 12 pm

Guest Parking

Private parking is possible on site at USD 10 per day.

Internet

is available in for free.

Breakfast

A full breakfast is served at the price of US$14 per person per day.

Pets

Pets are not allowed.

Year renovated:

2009

Number of floors:

Number of rooms:

253

Questions of the users

About Hilton Richmond Hotel & Spa Short Pump

Which type of rooms come equipped with a bathtub for relaxation?

12 January 2024

Rooms featuring two queen beds include a bathtub.

What is the distance from the hotel to the nearest interstate?

8 February 2024

The hotel is located approximately 32 kilometers from Interstate 95.

Are there any parking fees for guests, and what are the clearance limits?

24 March 2024

A nightly parking fee of $10 is applicable. The parking garage has a height limit of 2.13 meters, but surface parking is also available for taller vehicles.

Is it possible to have a two-bedroom suite for a larger group?

15 April 2024

The hotel does not offer two-bedroom suites but features junior suites with one king bed and an attached living area that includes a sofa bed.

Do the rooms come with microwaves and refrigerators?

30 May 2024

All rooms are equipped with mini refrigerators, but microwaves are not included in the rooms. A communal microwave is available for guest use in the Aroma Cafe.

Are service animals permitted at the hotel, given the no pets policy?

10 June 2024

Service animals are allowed at the hotel despite the no pets policy.

Is there an indoor pool available for guests to enjoy?

22 July 2024

Yes, the hotel features an indoor pool along with a hot tub.

Is smoking permitted within the hotel premises?

18 August 2024

The hotel maintains a non-smoking environment.

What are the restaurant hours for breakfast, lunch, and dinner?

14 September 2024

Breakfast operates from 6:30 AM to 11 AM on weekdays and from 7 AM to 11 AM on weekends. Lunch is served from 11:30 AM to 1:30 PM, and dinner is available from 5 PM to 11 PM daily.

What is the minimum age requirement for checking into the hotel?

1 October 2024

Guests must be at least 21 years old to check in.

Can reservations be made for spa services, and what treatments are available?

26 November 2024

Spa services are offered by appointment and include massages, skin treatments, manicures, and pedicures.

Is it allowed to light candles in the guest rooms during my stay?

5 December 2024

For safety reasons, lighting candles in the rooms is not allowed.