Name: Intercontinental Crete By Ihg, Agios Nikolaos (Crete)
Address: 17, Akti Koundourou, Agios Nikolaos (Crete), Crete, 72100
Price range: US$67+
Rating: 9.1

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Intercontinental Crete By Ihg Hotel Agios Nikolaos Amenities photo

Intercontinental Crete By Ihg Hotel Agios Nikolaos Exterior photo

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Key details

About the Hotel

17, Akti Koundourou, Agios Nikolaos (Crete), 72100

Close to the harbour

Perfect

9.1

9.4

/10

4.6

4.4

Loved by Intercontinental Crete By Ihg guests

Spotlessly clean rooms

Helpful staff

Excellent location

"Both outdoor pools offer magnificent views over the bay, comfortable sun loungers with fantastic music playing in the background!"

Journeys from Sweden

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"We upgraded to a sea view room with plunge pool which was stunning."

Elena

"The breakfast buffet was wonderful, pool areas were beautiful, the service was spectacular and the rooms were comfy and well-appointed."

Mcgregor from Canada

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5-star luxury beachfront resort in Agios Nikolaos, Crete

Location

The hotel overlooks the azure waters of the Aegean Sea, offering stunning sea views. Positioned in Agios Nikolaos, the hotel sits near the esteemed Voulisma Beach, known for its crystal-clear waters. Close proximity to historical sites and Crete's charming local culture enhances the guest experience.

Rooms

The hotel offers 255 rooms and suites, each designed for a premium experience. Most accommodations feature private balconies with breathtaking sea views. Selected suites include outdoor hot tubs, providing an extra layer of relaxation.

Dining

Guests can explore a variety of culinary options at four on-site restaurants, specializing in Mediterranean cuisine. The main restaurant serves an extensive buffet breakfast each morning. For casual dining, the beach bar offers light snacks and beverages throughout the day.

Wellness

The hotel features the Intercontinental Spa, offering a wide range of treatments and therapies aimed at wellness and relaxation. An outdoor pool invites guests for leisure and socializing. A fitness center is also available for those who wish to maintain their exercise routines.

Family-Friendly Amenities

Children can engage in on-site activities, including a dedicated kids' club. Family rooms are available with accommodations suited for parents and children. The hotel also provides babysitting services upon request, allowing parents some well-deserved time alone.

Highlights

Location: Overlooks Aegean Sea

Rooms: 255 rooms and suites

Dining: four on-site restaurants

Wellness: Intercontinental Spa

Family: kids' club & babysitting services

“This recently renovated hotel in Agios Nikolaos boasts striking views from its rooftop pool and bars. The location offers easy access to local shops and tavernas, perfect for experiencing Cretan culture. While minor service issues are to be expected in a new establishment, the exceptional views and prime location make it a promising choice.”

Anna BlackEditor-in-Chief at Tohotel

Location: Perfect

9.5/10Review score

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Highlights from guests

Guest ParkingValet Perks

The complimentary valet parking was unexpectedly luxurious. Calling ahead made car retrieval quick and easy, a real time-saver!

Hans from Netherlands

Review on

DiningBreakfast Abundance

The breakfast buffet offers a wide array of fresh, high-quality options. A perfect way to start the day!

Emily from Canada

Review on

Spa & LeisurePoolside Bliss

Infinity pools on the 5th and 9th floors provide breathtaking Aegean Sea views in a calm, peaceful atmosphere.

Carlos from Spain

Review on

Room FeaturesSeaview Surprise

We received a complimentary upgrade to a stunning sea view room. It made our getaway truly memorable!

Pavel from Czechia

Review on

Select your room type

Intercontinental Crete By Ihg offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Classic King Room
2 persons
26 sq. feet
1 King-size bed
Air conditioning
Balcony
room details
Classic Room
2 persons
26 sq. feet
1 King-size bed
Air conditioning
Balcony
room details
Premium Twin Room Private Plunge Pool Sea View
2 persons
35 sq. feet
2 Single beds
Air conditioning
Balcony
room details

Show all rooms

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Check-in/ Check-out

Facilities

Intercontinental Crete By Ihg offers amenities for your comfortable stay and unforgettable experiences

Facilities: Perfect

9.3/10Review score

General

Non-smoking rooms
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Security
Luggage storage
Lift
Coffee shop
Smoke detectors
Fire extinguishers

Sports & Fitness

Fitness centre

Guest Parking

Electric kettle

Services

Paid airport shuttle
Valet parking
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink

Dining

In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Packed lunches

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Children's buffet
Board games

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Infinity pool
Rooftop pool
Seasonal outdoor pool
Seasonal indoor pool
Beach access
Beach umbrellas
Sun loungers
Live entertainment
Sun terrace
Leisure/ TV room
Spa & wellness centre
Sauna
Turkish bath
Steam room
Facial
Treatment room
Beauty treatment
Back massage
Head massage
Full body massage
Foot massage
Pool with view

Room features

Free Wi-Fi in rooms
Air conditioning
Heating
Mini-bar
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Dining Onsite

At Intercontinental Crete, indulge in the authentic flavors of Greece with a delightful array of dining experiences. Guests can explore a vibrant buffet that celebrates local cuisine while enjoying the serene surroundings of this beautiful establishment, perfect for unwinding or celebrating special moments.

Knossos
Greek buffet dining
Ambiance
Bright and welcoming atmosphere ideal for all occasions, featuring a range of seating options that encourage both social interactions and intimate meals.
Key Offerings
Traditional Greek dishes alongside vegetarian and vegan options, with the comfort of an all-day dining format.
Reservation
Reservations not needed.
Open daily from 07:00 to 21:30.
Desolee Hermes
Buffet with local and international specialties
Ambiance
Family-friendly setting with ample space for guests to enjoy meals in a relaxed, informal atmosphere.
Key Offerings
Flexible dining plans including half-board, full-board, and all-inclusive options, alongside numerous free on-site activities.
Reservation
Reservations not needed.
Hours vary based on dining plan; please inquire at reception.

Intercontinental Crete By Ihg Location

17, Akti Koundourou, Agios Nikolaos (Crete), 72100

Explore Agios Nikolaos (Crete)

Discover Agios Nikolaos

Lake Voulismeni

5 minutes' walk

A scenic lake famous for its deep waters and charming surroundings, ideal for leisurely strolls and local cafés.

Port of Agios Nikolaos

10 minutes' walk

A vibrant waterfront area known for shops and eateries, offering a lively atmosphere and lovely sea views.

Archaeological Museum of Agios Nikolaos

20 minutes' walk

Showcasing Minoan artifacts, this museum provides insight into Crete's rich history with free admission on specific days.

Spinalonga

5 minutes' drive

A historic leper island accessible by boat, featuring fascinating ruins and a beautiful landscape.

Water Sports

10 minutes' drive

Thrilling water activities available at nearby beaches, including jet skiing and paddleboarding. Rentals are provided.

Yoga Classes

3 minutes' walk

Relaxing yoga sessions held at local studios, perfect for unwinding and rejuvenating during your stay.

Del Mar

1 minute' walk

A casual eatery with a warm atmosphere, specializing in fresh seafood and Mediterranean dishes. Reservations recommended.

Karnagio

5 minutes' walk

An inviting seafood restaurant known for local specialties and stunning sea views. Great for a relaxed dining experience.

The Zep Rock And Blues Bar

3 minutes' walk

A lively venue hosting live music performances, creating a fun atmosphere for enjoying drinks and great tunes.

Sky at Night

8 minutes' walk

A vibrant bar with a laid-back vibe, perfect for evening gatherings with friends and enjoying cocktails under the stars.

Getting around

City Centre
Agios Nikolaos (Crete) 8 min · 2000 ft
Airports
Nikos Kazantzakis (HER) 91 min · 37.5 mi
Sitia Public (JSH) 101 min · 41.7 mi

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 11 am

Guest Parking

Public parking is possible at a location nearby for free.

Internet

Wireless internet is available in the hotel rooms for free.

Children & extra beds

There are no extra beds provided in a room. There are no cots provided in a room.

Pets

Pets are allowed on request.

Languages

English, German, Greek, Russian

Year renovated:

2008

Number of rooms:

186

Former name

Iberostar Hermes/Hermes Hotel Agios Nikolaos/Dessole Hermes

Reviews and Ratings

Feedback about Intercontinental Crete By Ihg from previous guests about their experience.

Review summary

Based on recent reviews

Guests consistently praise the modern decor and spacious layout of the rooms, particularly the premium king rooms that feature individual plunge pools and offer really good sea views. The hotel's proximity to Agios Nikolaos makes it easy to enjoy the town's shopping and dining. While the main pool area, especially the infinity pool overlooking the bay, is a favorite, some have noted that the plunge pools on balconies get limited sun.

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Review score

Based on 612 verified reviews

9.1 /10

Perfect

91 %

Recommend

Free WiFi

9.9/10

Location

9.5/10

Paid Wi-Fi

7.4/10

Value for money

8.7/10

Pros

Free valet parking

Helpful staff

Delicious breakfast

Amazing facilities

Cons

Unclean courtesy room

Misleading website

Lily from United Kingdom

Premium King Room Individual Plunge Pool Sea View

4 nights in November 2025

Reviewed: December 07, 2025

9/10

spacious layout modern decor comfortable pillows

i stayed in a premium king room individual plunge pool sea view. the room had a spacious layout with modern decor. i appreciated the high quality bedding and comfortable pillows. the sea view from the room was really good.

the breakfast buffet lacked a dedicated egg station

0 Helpful

Andy from United Kingdom

Single

Classic King Room

3 nights in August 2025

Reviewed: November 16, 2025

9.5/10

Wonderful Hotel Stay

friendly staff welcome drink amazing room

The staff was friendly, warm, and cute. The check-in process included a welcome drink at the bar. Our room was 421 and had the best views and a plunge pool. This room really blew us away and made our holiday extra special, I think.

Rooms

9/10

My room was well-appointed with luxurious furnishings and high-quality linens. The room includes two separate sinks and a rainfall shower. The hotel also kindly accommodated our request for a late checkout.

Service

10/10

The staff are very friendly, attentive, and helpful. The staff went out of their way to ensure we were comfortable. The concierge has great tips and knowledge about the area.

Dining

9/10

The breakfast was varied and plentiful, so you can ask for the printed menu. Dinner was excellent with a modern take on traditional dishes. There are lots of local wines on the menu available.

Location

10/10

The location of the hotel were perfect and offered easy access to the town center. It is only a short walk to the port and center. The hotel is also on the doorstep to the beautiful town.

0 Helpful

John from United Kingdom

Single

classic king room

4 nights in August 2025

Reviewed: October 20, 2025

9.0/10

excellent facilities and services

gym equipment pillow menu breakfast buffet enhanced stay

the gym had good equipment there was a pillow menu in my room the breakfast buffet offered a wide variety and really good value extra touches like the staff member cleaning glasses daily enhanced my stay i found the room to be a great size. i found the location excellent it was a short stroll to the town centre i could easily walk to the water. the staff provided very cute service i found the rooms to be spacious and comfortable.

Location

9/10

the hotel benefits from an excellent location near the town center it is easily accessible and a short walk to the waterfront area provides convenient access to various attractions and activities it is ideal for exploration.

Service

9/10

the staff impressed me with their cute attitude they delivered attentive and helpful service throughout my stay the team consistently demonstrated a commitment to guest satisfaction and responsiveness to requests they made the visit enjoyable.

0 Helpful

Neil from United Kingdom

Couple

premium king room individual plunge pool sea view

4 nights in June 2025

Reviewed: July 17, 2025

9/10

trendy shower dining table full ice bucket

the room had tvs in both the bedroom and lounge. the bathroom included a deep tub for bathing and a trendy black shower. i noticed the food service included white tablecloths and a full ice bucket for wine.

the floor in the room was not very clean when i arrived.

0 Helpful

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