Helnan Phonix Hotel, Aalborg ➤ Reviews, Rooms & Prices 2026

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Key details

About the Hotel

Vesterbro 77, Aalborg, Denmark, 9000

Close to the historic old town

Very good

7.6

7.7

/10

2.6

3.7

Loved by Helnan Phonix Hotel guests

Friendly staff
Good breakfast buffet
Quiet location
Lovely room

"First time, i saw a Beer dispenser at the Hotel Reception, and it actualy worked. :-)"

Miroslav from United States

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"I loved this historical hotel in old Aalborg! My family had a good time walking around old downtown."

Teresa from United States

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"The included breakfast buffet had freshly baked bread, Good coffee and fresh fruit."

Per from Denmark

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Accommodations

The Helnan Phonix Hotel offers a selection of rooms designed for comfort and practicality, with a variety of options to meet diverse guest needs. Each room comes equipped with essential amenities, ensuring a pleasant stay. Guests can choose from spacious rooms suitable for business travelers and families alike.

Conference and Meeting Facilities

The hotel provides extensive conference and meeting facilities, accommodating up to 750 attendees. With a range of spaces tailored for various events, the hotel is well-prepared to host conferences, meetings, and parties. Experienced staff are available to assist with event planning and execution.

Dining Options

On-site dining at Helnan Phonix Hotel includes a restaurant offering seasonal dishes made from quality ingredients. Guests can enjoy a variety of meals designed to satisfy diverse palates. The hotel creates a dining experience that emphasizes local flavors and culinary excellence.

Location

Strategically located in Aalborg, the hotel is within close proximity to many local attractions and business destinations. Guests benefit from easy access to cultural sites, entertainment, and shopping areas. The location serves as a convenient base for both leisure and business travelers.

Family-Friendly Amenities

Helnan Phonix Hotel provides accommodations suitable for families, offering spacious options for all guests. The environment is welcoming for children and families, ensuring a comfortable stay. A variety of nearby attractions cater to children's interests.

Highlights

Location: Close proximity to many local attractions

Rooms: Spacious options suitable for business travelers and families alike

Dining: Seasonal dishes made from quality ingredients

Conference: Accommodating up to 750 attendees

“In my opinion, this historic building blends classic style with updated comforts. Its central location in Aalborg makes it easy to explore the city's attractions, while on-site banquet facilities can accommodate a range of events. I also noted that it is equipped with relaxation options, including spa services.”

James DavidEditor-in-Chief at Tohotel

Location: Perfect

9.1/10Review score

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Highlights from guests

Guest ParkingParking Bliss

Plenty of parking was available near the hotel. Using the QR code at reception for a discount was really helpful.

Jean-Pierre from France

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DiningBreakfast Bonanza

The breakfast buffet included freshly baked bread, good coffee, and fresh fruit. The options were plentiful and delicious.

Astrid from Norway

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BedroomComfort Defined

The beds were very comfortable. Our room also featured a nice sitting area with a coffee table.

Rajesh from India

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Media & EntertainmentStay Connected

The WiFi was fast, reliable, and easy to access. USB connections were available in the room, which was convenient.

Isabelle from Canada

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Select your room type

Helnan Phonix Hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Single Room

1 person

110 sq. feet

1 Single bed

Shower

Heating

room details

Quadruple Room

4 persons

205 sq. feet

1 King-size bed

Shower

Heating

room details

Double Room

2 persons

205 sq. feet

1 King-size bed

Shower

Heating

room details

Double Room Extra Bed

3 persons

205 sq. feet

1 Single Bed or 1 Double Bed

Shower

Heating

room details

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Facilities

Helnan Phonix Hotel offers amenities for your comfortable stay and unforgettable experiences

Facilities: Very good

7.5/10Review score

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Security
Luggage storage
Allergy-free rooms
Lift
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness centre

Services

Pet amenities available
Housekeeping
Welcome drink

Dining

In-room breakfast
Packed lunches

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Board games

Spa & Leisure

Leisure/ TV room

Room features

Heating
Mini-bar
Sitting area
Garden furniture
Ironing facilities

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Helnan Phonix Hotel Location

Vesterbro 77, Aalborg, Denmark, 9000

Map view

Vesterbro 77, Aalborg, Denmark, 9000

City landmarks

Zoo

Aalborg Zoo

5100 ft

Museum

Kunsten

3400 ft

Event hall

Utzon Center

3600 ft

University

Nordkraft

3600 ft

Museum

Defence and Garrison Museum

1.3 mi

Park

Kildeparken

3400 ft

Landmark

Aalborgtarnet

5100 ft

Landmark

Karolinelund

1.0 mi

Landmark

Ostre Anlaeg

1.3 mi

Museum

Springeren

1.5 mi

Landmark

The Park of Music

3400 ft

Nearby

Museum

Aalborg Historical Museum

1600 ft

Aalborg 9000Denmark

Jomfru Ane Gade

1600 ft

Oesteraagade 9

Jens Bang's House

1600 ft

Church

Vor Frue Kirke

1600 ft

Church

Budolfi Cathedral

1600 ft

Klosterjordet 1

Monastry of the holy ghost

1600 ft

Vesterbro Where Bispensgade meets Vesterbro

The Cimbrian Bull

600 ft

Vesterbro 63

Gaasepigen

400 ft

Palace

Aalborghus

1600 ft

Museum

Grabrodrekloster Museum

1600 ft

Nytorv 8

Salling Rooftop Aalborg

1400 ft

Gallery

Galleri Wolfsen

200 ft

Slotspladsen 1

Aalborg Castle

1900 ft

Algade 19 entrance by lift on front Salling Store

The Franciscan Friary Museum

1600 ft

Hjelmerstald 15

Langes Gard

1700 ft

Theatre

Aalborg Teater

600 ft

Fountain

Springtudser

600 ft

Strandvejen 1

Kongelig Toldkammer & Toldbodsplads

1600 ft

Klosterjordet 1

Hospital of the Holy Ghost

700 ft

Restaurants

Restaurant Brigaderen

100 ft

Vesterbro 77

SanGiovanni Trattoria & Pizzeria

200 ft

Vesterbro 46

SanGiovanni La Cantina

300 ft

Vingaardsgade 25

D'Wine Bar

300 ft

54 Algade

Restaurant Azzurra

900 ft

Jens Bangs Gade 15/19

Caspars Proper Street Food

300 ft

Algade 55

Friends

500 ft

Vesterbro 91

La Bonta

700 ft

Gravensgade 7

Meat

900 ft

Vesteraa 1

Pingvin

900 ft

Adelgade 12

Explore Aalborg

Aalborg Historical Museum

6 minutes' walk

A showcase of Aalborg's local history with artifacts and exhibitions. Perfect for history enthusiasts and families.

Jomfru Ane Gade

6 minutes' walk

Famed for its vibrant nightlife, this street offers diverse bars and eateries, ideal for experiencing local culture.

Kunsten

13 minutes' walk

An art museum featuring modern art and stunning architecture. Check for guided tours on weekends.

Aalborg Zoo

20 minutes' walk

Home to diverse animal species and family-friendly activities, making it a great option for a fun-filled day.

Gråtæmmer Park

13 minutes' walk

A serene park ideal for leisurely walks and picnics, with beautiful gardens and play areas for kids.

Kayaking at Utzon Center

13 minutes' walk

Adventure kayaking on the Limfjord. Rentals and guided tours available; perfect for thrill-seekers.

Yoga Classes at D'Wine Bar

1 minute' walk

Relaxing yoga sessions paired with a vibrant bar atmosphere. Ideal for solo travelers and wellness seekers.

Restaurant Brigaderen

1 minute' walk

Offering traditional Danish cuisine in a cozy setting. Reservations recommended for dinner.

SanGiovanni Trattoria & Pizzeria

1 minute' walk

Authentic Italian dishes and a warm atmosphere, famous for their wood-fired pizzas and homemade pasta.

Restaurant Azzurra

4 minutes' walk

Mediterranean cuisine with vegetarian options available, noted for its fresh seafood and inviting ambiance.

Nordkraft

13 minutes' walk

A cultural venue offering concerts, cinema, and dining in a historic power plant setting, suitable for all ages.

The Park of Music

13 minutes' walk

A popular outdoor venue for concerts and events. Great atmosphere for families, with live performances throughout summer.

Getting around

City Centre

Aalborg6 min · 1700 ft

Airports

Aalborg Airport (AAL)10 min · 4.0 mi

Midtjyllands Airport (KRP)164 min · 67.9 mi

Train

Train Station Aalborg9 min · 2300 ft

Bus

Bus stop4 min · 1000 ft

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Property information and rules

Check-in

from 15:00-23:30

Check-out

from 04:00-11:00

Guest Parking

Public parking is possible on site at DKK 100 per day.

Internet

Wireless internet is available in for free.

Breakfast

The hotel Helnan Phonix serves a full breakfast for free.

Children & extra beds

There are no extra beds provided in a room.

Pets

Pets are not allowed.

Year renovated:

2009

Number of floors:

Number of rooms:

122

Former name

Phonix Aalborg

Reviews and Ratings

Feedback about Helnan Phonix Hotel from previous guests about their experience.

Review score

Based on 1253 verified reviews

7.5/10

Very good

72%

Recommend

Breakfast

7.9/10

Cleanliness

8.0/10

Comfort

8.1/10

Facilities

7.5/10

Free Wi-Fi

8.4/10

Location

9.1/10

Paid Wi-Fi

6.6/10

Staff

8.5/10

Value for money

7.8/10

Pros

Superb location

Historic building

Quiet location

Excellent staff

Cons

Worn down room

Limited breakfast

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Questions of the users

About Helnan Phonix Hotel

Is checking in possible after midnight if I have a late flight arrival?

20 November 2024

Yes, late check-in after midnight is possible. Just note this in your reservation to ensure a smooth arrival.

What breakfast items are available, and is it included with the stay?

15 January 2025

A breakfast buffet is available, featuring a variety of food items. Breakfast is included in the room rate.

Are pets allowed at the hotel, and is there a fee for bringing them?

10 March 2025

Yes, pets such as cats and dogs are welcome, with a pet fee of 200 DKK applicable.

What safety measures are in place for check-in in light of the ongoing pandemic?

25 April 2024

Measures include hand sanitizers and gloves available throughout the hotel, mandatory mask wearing, and protective glass at the reception to safeguard guests and staff.

Are tea and coffee-making facilities, including mugs and kettles, provided in the rooms?

12 February 2025

Yes, mugs and kettles are available upon request at the reception.

What are the designated breakfast hours at the hotel?

8 August 2024

Breakfast is served daily, with hours from 6:30 to 9:30 on weekdays and from 7:00 to 10:00 on weekends and holidays.

Is parking available, and what are the details for accessing it?

3 September 2024

Parking is available on a first-come, first-served basis at Urbansgade 43, 9000 Aalborg, at a cost of 150 DKK per night, payable via QR code or Easy Park as indicated on the signs.

Can special arrangements be made for meetings or conferences at the hotel?

14 October 2025

Yes, the hotel is equipped to host conferences and meetings of various sizes, tailoring arrangements to suit specific needs.

What local attractions are near Helnan Phønix Hotel that can be explored during a stay?

18 December 2024

The hotel is conveniently located near numerous local attractions, which can be explored easily on foot or via public transport.

What is the process for checking out from the hotel, and are late check-outs available?

22 February 2025

Check-out is straightforward, but late check-out options may be available upon request, depending on room availability.