Hacienda De Castilla Cancun | Pool & Free Parking

Name: Hacienda De Castilla
Address: Calle 17 Norte Mza. 23 Lotes 9 Al 14, Sm 64, Cancun, Quintana Roo, 77500
Price range: US$24+

Hacienda De Castilla Cancun Exterior photo

Key details

About the Hotel

Calle 17 Norte Mza. 23 Lotes 9 Al 14, Sm 64, Cancun, 77500

Near the coastline

Very good

7.3

7.6

/10

3.1

3.7

Loved by Hacienda De Castilla guests

Helpful staff

Good A/C

Daily cleaning

Affordable stay

"I enjoyed the aspect of having a restaurant on site and not having to go outside."

Araceli from United States

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"Felt safe the entire time & loved that it had parking with a closed gate."

Diana from United States

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"Huge and extremely comfortable bed."

Rebecca

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Location

Amenities

Hacienda De Castilla offers secure, private parking, complimentary for all guests. The hotel provides access to a beach club agreement with Mandala Beach, which includes preferential pricing on food, drinks, and lounge chairs. A games area with a pool table and board games encourages relaxation and fun during downtime.

Rooms

Standard double rooms feature double beds, air conditioning, and cable TV for entertainment. Each room also comes equipped with a hairdryer and room service for convenience. Occupancy can reach a maximum of four guests, making it suitable for small groups or families.

Location

The hotel is situated conveniently to explore Cancun's attractions, with safe taxi service available 24 hours just outside. Guests can easily access various local tours from the front desk, streamlining their travel plans. Its proximity to the beach enhances the travel experience.

Dining

The on-site restaurant, La Hija de Villa, offers a menu that highlights traditional Mexican cuisine. Snacks and drinks are available, contributing to a comprehensive dining experience. Room service adds flexibility for those wishing to enjoy meals in their accommodation.

Services

A business center is available, equipped with computers, printer, copier, and scanner for guest convenience. This facility helps business travelers stay connected and productive during their stay. Bilingual staff assist with various services to ensure a smooth experience.

Highlights

Dining: Traditional Mexican cuisine at La Hija de Villa

Parking: Secure, private parking for all guests

Location: Safe taxi service 24 hours outside

Beach: Access to exclusive Mandala Beach club

“For budget-conscious travellers seeking a cultural immersion, this hotel stands out with its colonial design and Mexican-style architecture, plus it has a restaurant with traditional culinary delights. I appreciate the free shuttle to nearby beaches and the convenience of being close to local dining. If you are looking for an affordable experience in a vibrant neighborhood of Cancun, it is a very interesting option.”

Anna BlackEditor-in-Chief at Tohotel

Location: Very good

7.0/10Review score

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Highlights from guests

DiningTasty Breakfasts

I loved the breakfast! There was a wide selection of delicious options every morning. It was a great start to the day.

Carlos from Spain

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Room FeaturesGreat Aircon

The air conditioning in my room worked perfectly. It was quiet and kept the room very cool and comfortable.

Jean-Pierre from France

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Guest ParkingEasy Parking

Parking was very convenient. Plenty of space available and I felt my car was safe at all times.

Ahmed from Egypt

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BathroomHot Showers

The shower always had hot water with great pressure. It was exactly what I needed after a long day.

Kenji from Japan

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Select your room type

Hacienda De Castilla offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Standard Twin Room

2 persons

175 sq. feet

2 Double beds

Air conditioning

Shower

room details

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Check-in/ Check-out

Facilities

Hacienda De Castilla offers amenities for your comfortable stay and unforgettable experiences

Facilities: Very good

7.6/10Review score

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Pets allowed
24-hour security
Luggage storage
Fire extinguishers
Key access

Sports & Fitness

Billiard tables

Guest Parking

Private parking is possible on site for free.

Services

Paid airport shuttle
Room service
Housekeeping
Tours/Ticket assistance
Welcome drink

Dining

Restaurant
Bar/ Lounge area
Packed lunches

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Board games
Children's pool

Spa & Leisure

Outdoor swimming pool
Sun loungers
Public Bath

Room features

Air conditioning
Patio
Garden furniture
Dining table
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Dining Onsite

At Hacienda De Castilla, the culinary experience is deeply rooted in traditional Mexican flavors, inviting guests to savor the richness of local cuisine. La Hija de Villa stands as a vibrant hub of gastronomy, offering family-friendly dining throughout the day in a warm and welcoming atmosphere.

Hacienda De Castilla Cancun Restaurant photo

Restaurante #1

Traditional Mexican

Ambiance

Family-friendly environment with comfortable tables and chairs for lounging, complemented by a serene setting near the outdoor pool.

Key Offerings

Indulge in full breakfasts every morning, along with brunch, lunch, and dinner options featuring beloved Mexican dishes that celebrate authenticity and flavor.

Reservation

Not needed.

Open daily from 7:00 AM to 10:00 PM.

La Hija de Villa

Traditional Mexican with bar/lounge

Ambiance

A lively and vibrant restaurant atmosphere where guests can unwind in a bar/lounge area adjacent to the outdoor pool, creating a relaxed yet festive dining experience.

Key Offerings

Savor a variety of traditional Mexican delicacies and refreshing drinks at the bar. Perfect for those seeking a cozy meal or a leisurely evening by the poolside.

Reservation

Not needed.

Available throughout the day, starting with breakfast until late in the evening.

Hacienda De Castilla Location

Calle 17 Norte Mza. 23 Lotes 9 Al 14, Sm 64, Cancun, 77500

Explore Cancun

Explore Cancun Nearby

Mercado 28

25 minutes' walk

Local crafts market with vibrant shops and eateries. Experience authentic Mexican culture and cuisine.

Playa Las Perlas

35 minutes' walk

Beautiful public beach perfect for lounging and swimming. Offers water activities and a relaxing atmosphere.

Ka'Yok' Planetario de Cancun

25 minutes' walk

A planetarium featuring interactive exhibits on astronomy. Great for families and science enthusiasts.

Parque Urbano Kabah

10 minutes' drive

A large urban park ideal for jogging, biking, and picnicking, including a children's playground and green spaces.

Cenote Azul

10 minutes' drive

A stunning cenote for swimming and relaxing in nature. Offers snorkeling opportunities amidst beautiful scenery.

El Fogon del May Cancun

4 minutes' walk

Casual eatery known for delicious tacos and local dishes. Vibrant atmosphere and affordable prices.

La Casa de Las Mayoras

12 minutes' walk

Charming restaurant offering traditional Mexican cuisine. Known for its warm service and cozy ambiance.

Palapas, Cancun

25 minutes' walk

Lively public square filled with food stalls and live music. Great spot for nightlife and evening strolls.

Beto Avila Stadium

30 minutes' walk

Home to local baseball games and events. An enjoyable experience for sports enthusiasts of all ages.

Getting around

City Centre
Cancun 5 min · 1.9 mi
Airports
Isla Mujeres (ISJ) 24 min · 9.7 mi
Cancun (CUN) 30 min · 12.1 mi

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 12 pm

Guest Parking

Private parking is possible on site for free.

Internet

Wireless internet is available in the entire hotel for free.

Breakfast

You can start your day with a full breakfast, which costs USD 11.0 per person.

Pets

Pets are allowed on request.

Reviews and Ratings

Feedback about Hacienda De Castilla from previous guests about their experience.

Cleanliness

8.0/10

Comfort

8.0/10

Facilities

7.6/10

Free Wi-Fi

8.7/10

Location

7.0/10

Staff

7.9/10

Value for money

8.0/10

Pros

Clean rooms

Helpful staff

On-site restaurant

Cons

Unsafe neighborhood

Hidden taxes

Complicated check-in

based on 237 reviews

3.5/5

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Questions of the users

About Hacienda De Castilla

Is Indian cuisine available at Hacienda De Castilla? Are there kitchen facilities or microwaves in the rooms?

10 November 2024

The on-site restaurant serves snacks and Mexican dishes, but there are no kitchen facilities or microwaves available in the rooms.

Does the stay include breakfast, or is it an additional charge?

15 December 2024

Two plans are offered: one includes only accommodation, while the other offers accommodation with American breakfast included. It's advisable to check the descriptions when booking to ensure the preferred plan is selected.

What payment methods are accepted for bookings?

20 January 2024

Payments can be made in Mexican pesos, US dollars, or with Visa and MasterCard. UnionPay cards are not mentioned as accepted.

How far is the hotel from the nearest beach and what is the best way to get there?

8 February 2025

The hotel is located 200 meters from Lopez Portillo Avenue, where the bus stop is situated. Buses run regularly to the hotel zone.

Can unvaccinated guests stay at the hotel?

25 March 2025

No vaccination documents are currently required in Mexico, and the hotel also does not request them. However, the use of facemasks is suggested.

Is this hotel pet friendly? Are there any additional fees for bringing a pet?

1 April 2025

Yes, the hotel is pet friendly, and there is a fee of 5 USD per night for bringing a pet.

Is there a business center available for guests to use?

12 May 2025

A business center is available, featuring computers, a printer, a copier, and a scanner for guest use.

What services are provided for guests wishing to explore tours in the area?

30 June 2025

The hotel offers a selection of the best tours in Cancun and the Riviera Maya, available at the front desk for guests to book.

Is there a safe available for guests to store valuables during their stay?

10 July 2025

Yes, there are security boxes available. Guests can inquire at check-in for access.

What are the cancellation policies for reservations?

20 August 2025

Reservations can be canceled without penalty up to 48 hours before arrival. No-shows are subject to a penalty equal to the price of the first night booked.