Can I arrange a complimentary airport transfer upon check-in or should I do that in advance?
12 November 2023
Airport transfer can be arranged for a fee when checking in. Unfortunately, free transportation services are not available. 75 photos
Grand Cititel Hanoi Hotel & Spa, Hanoi
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Key details
About the Hotel
13B Tong Dan, Trang Tien Ward, Hoan Kiem District, Hanoi,
- Near Hoan Kiem Lake
Great
8.4
9.6
4.9
4.3
4-star boutique hotel in the Old Quarter of Hanoi
Accommodations
Grand Cititel Hanoi Hotel & Spa offers
Dining Options
The hotel includes two on-site dining options including
Wellness Facilities
The
Business Services
Grand Cititel Hanoi includes versatile
Family Amenities
The hotel accommodates families with
Highlights
Location: Heart of the Old Quarter
Wellness: White Lotus Spa
Dining: The Rice Restaurant & Lobby Bar
Business: Versatile meeting spaces
Family: Free accommodation for kids
“What stands out is the dedicated staff, ready to assist with everything from travel plans to late-night necessities, reflecting a commitment that elevates the stay. Its location places guests in the heart of the Old Quarter, near landmarks like Hoan Kiem Lake, yet the hotel maintains a serene atmosphere with its spa and Vietnamese-inspired decor. For those seeking a blend of cultural immersion and attentive service, this hotel certainly delivers.”
Select your room type
Grand Cititel Hanoi Hotel & Spa offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
- Deluxe Double Room2 persons22 sq. feet1 King-size bedAir conditioningroom details
- Deluxe Queen Room2 persons26 sq. feet1 King-size bedAir conditioningroom details
- Superior Double Room2 persons20 sq. feet1 King-size bedAir conditioningShowerroom details
Show all rooms
Price and Room Availability Calendar
Check availability and prices for your dates now!
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Check-in/ Check-out
Facilities
Grand Cititel Hanoi Hotel & Spa offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Wi-Fi
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Locker room
- Allergy-free rooms
- Lift
- Currency exchange
- Smoke detectors
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Fitness centre
- Hiking
- Cycling
Guest Parking
- Electric kettle
Services
- Paid airport shuttle
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
- Happy hour
Dining
- Restaurant
- Bar/ Lounge area
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Children's buffet
Spa & Leisure
- Garden area
- Spa & wellness centre
- Back massage
- Head massage
- Full body massage
- Foot massage
Room features
- Air conditioning
- Heating
- Mini-bar
- Soundproofed rooms
- Sitting area
- Terrace
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Parquet floor
Show more
Dining Onsite
The Shii Kitchen offers a delightful blend of Asian, International, and European cuisines, crafted to cater to diverse dietary preferences like vegetarian and gluten-free options. This family-friendly dining venue is ideal for those seeking comforting meals in a modern yet traditional setting, perfect for starting the day right.
Grand Cititel Hanoi Hotel & Spa Location
13B Tong Dan, Trang Tien Ward, Hoan Kiem District, Hanoi,
Explore Hanoi
Explore Hanoi
Vietnam National Museum of History
12 minutes walking
Rich history of Vietnam showcased through artifacts and exhibitions. Notable for its impressive architecture and free admission on Sundays.
Hoa Lo Prison
16 minutes walking
Historical site depicting Vietnam's struggle against colonial powers. Offers guided tours, providing deep insights into its past.
Hanoi Opera House
12 minutes walking
Architectural gem offering performances from ballet to opera. Check schedules for diverse shows and events throughout the year.
Vietnamese Women's Museum
19 minutes walking
Celebration of women's contributions through history. Features engaging interactive displays and guided tours available.
Street Food Tour
0 minutes walking
Experience Hanoi's culinary delights through vibrant street food markets. Join guided tours available through the hotel.
Yoga at Ly Thai To Park
15 minutes walking
Relaxing outdoor yoga classes near Hoan Kiem Lake. Classes suitable for all levels, perfect for wellness travelers.
Cycling Tour of the Old Quarter
0 minutes walking
Thrilling guided bike tours through Hanoi's bustling streets. Rentals and tours are easily organized through local services.
Casa Italia
4 minutes walking
Italian restaurant known for handmade pasta and a cozy atmosphere. Great for families, vegetarian options available.
Delisa - Fresh Salad Bar Hanoi
4 minutes walking
Fresh, healthy salads and smoothies in a casual setting. Perfect for a light meal, with gluten-free options on the menu.
Mamma Mia
5 minutes walking
Family-friendly spot with a range of Italian dishes. Signature pizzas and friendly atmosphere make it a hit with all ages.
Thang Long Water Puppet Theatre
16 minutes walking
Traditional puppet shows set on water. Family-friendly performances showcasing Vietnamese culture and folklore.
Live Music at Jazz Club
10 minutes driving
Charming venue featuring local jazz artists. Offers themed nights, creating an intimate atmosphere for music lovers.
Getting around
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Property information and rules
Check-in
from 14:00-23:59
Check-out
until 12 pm
Guest Parking
No parking available.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
You can start your day with a full breakfast, which costs VND 50000.0 per person.
Children & extra beds
Maximum capacity of extra beds in a room is 1.
Pets
Pets are not allowed.
Languages
English, German, Spanish, Japanese, Chinese, Vietnamese
Number of floors:
10
Number of rooms:
121
Reviews and Ratings
Feedback about Grand Cititel Hanoi Hotel & Spa from previous guests about their experience.
Pros
Spectacular rooms
Helpful staff
Excellent location
Broad breakfast range
New room quality
Cons
Dark alleyway
Stained towels
Thin walls
Guest reviewsShow more reviews
Questions of the users
About Grand Cititel Hanoi Hotel & Spa
What room options do you have for families, particularly for three guests including a teenager?
5 December 2023
The Grand Deluxe and Deluxe Suite rooms can accommodate an extra bed, making them suitable for families traveling with children over 12 years old. Do you offer any interconnecting rooms for families traveling together?
21 January 2024
Interconnecting rooms are available at the hotel. Please check for availability when making your reservation. What are the specific times for early check-in and late check-out included in the booking price?
8 February 2024
Early check-in and late check-out are granted up to one hour before normal check-in and check-out times. Is there a swimming pool facility available at the hotel?
15 March 2024
The hotel does not have a swimming pool on the premises. Are there staff members fluent in Chinese for communication during my stay?
7 April 2024
Currently, hotel staff are proficient in Vietnamese and English, but Chinese-speaking staff are not available. What dining options are available in the hotel's restaurant?
30 May 2024
The hotel features a restaurant offering a blend of Vietnamese and international cuisine with a range of à la carte and buffet options. Is there a gym facility available for guests at the hotel?
22 June 2024
The hotel provides a gym for guests to maintain their fitness routines during their stay. Are pets allowed in the hotel, and what is the policy regarding service animals?
13 July 2024
Pets are not allowed in the hotel. Service animals for guests with disabilities are permitted. Can guests request special meals or dietary restrictions through the hotel's restaurant?
18 August 2024
Yes, guests can request special meals or inform the restaurant of dietary restrictions upon reservation.Next best alternative
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